I had a flat tire and he came and fixed it. he was here on time. he did good work. he Even checked…read moremy fluids and washed my windows

I visited Mike's because I knew a friend uses them regularly and really trusts them. In my case, I…read morehad an issue with my Honda air conditioning and since I'm fed up with Honda service, I thought I would try a local shop. The very polite woman who answered the phone told me that sometimes they don't have the appropriate equipment to do the work and suggested I run by so that they could check. I did and they promptly check my vehicle then told me they didn't have the equipment necessary. I love honesty! They were very helpful and straightforward, and in a world where sometimes you can't really trust repair shops Mike's is a breath of fresh air! If you want a mechanic, you can trust to be honest with you, check out Mike's .

I appreciate Jason and his team at Spanaway collision on keeping me updated every step on fixing up…read moremy truck and on a quick timeline matters, if it was other shops it would of taken longer time, as soon my drop off to them, they quickly begin working process. I got my vehicle back less than a month from other company kept my vehicle for three months order wrong parts and kept giving me the run arounds I would recommend to anyone fix after an accident to see Jason and his staff At Spanaway Collision

This review is long overdue. About a year ago I went in for an estimate for the damage on my Kona…read moreat Spanaway Collision & it was the best estimate compared to other places. There were dents & paint damage across the whole passenger side. The repairs were less than 10k & other businesses were quoting 10k or more. The staff throughout the process were professional, kind & honest. They had reliable communication, not once did I have to reach out for an update. The estimated time for repair was up to 4 weeks & they had it done within 2. Beyond satisfied with their service & I highly recommend!

John and his crew made my car look like new after my accident. They did a beautiful job. It looked…read moreso pretty and clean when they finished that I parked it until the weather was nice. Definitely recommend this place for autobody work! Very friendly and nice people work there.

Vehicle was delivered here by my insurance company for repairs after a minor collision. A month…read morelater they told me it was ready. The bumper they installed was not prepped at all before they painted it, it still had flashing from the injection molding process around the edges. The paint that was applied is wavy. The bumper is loose and there is a gap between the drivers side headlight and the bumper. The paint is already scuffed and worn through from the flexing under the headlight. They replaced the electric grill shutter but didn't know what they were doing so they contracted out the work to Airbag Services. Apparently Airbag Services doesn't know what they are doing either. We were told the vehicle was completed so we picked it up and pointed out the problems with the paint and loose bumper. The manager, Robert, couldn't be found so they sent out a service tech to go over our concerns. (By the way Robert was at lunch in his vehicle that was parked literally beside our vehicle. I even called his name and he looked up but wouldn't speak to us.) The service tech said that the bumper work was the "best they could do" and that Robert had already signed off on the repairs as being completed and satisfactory. We took pictures and videos of the problems and sent them into GEICO. In the mean time we picked up the vehicle and drove it home while waiting on GEICOs response. On the way home the Engine Auto Start/Stop function stopped working. Once home the Service Engine Soon Light came on and the vehicle will not start. The battery is not dead because all of the lights function and do not dim when the ignition switch is pressed. The car is being towed to a dealer tomorrow to figure out what they messed up in the electronics and then will going back into the shop again to get the bumper repaired. GEICO has been receptive and they are trying to remedy the situation. I just hope it doesn't have to go anywhere near Lakewood Auto Body ever again.

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Good work, awesome people! Definitely recommend!! Had our truck done and it was phenomenal.read more

Truly had such a great experience with this shop from beginning to end! Their 5-star reviews…read moredefinitely speak for themselves. Beans and David are amazing! Thank you to everyone who worked on my car and how easy the process was. Stress free and I didn't have to pay out of pocket trying to get a rental. If I ever need repairs, I know where to go !

This is the BEST bodyshop in Washington. They put out the highest quality work, while still…read moremaintaining the pricing that is more than fair. Gary and Bob Mullan really have a great shop here, they're actually so good no one will ever even know your car had work done. My cousin put a 5 series BMW into a tree backwards at 80mph. The tree literally went into the back seat. Mullans did such a good job the dealer couldn't even tell the car had ever been in a wreck after they were done. One time my parents were on vacation and I backed into my dad's car he had left at my shop. I forgot it was there and I was in my routine and I accidentally backed into it. The guy's at mullans came together as the dream team and when they were done you couldn't even tell. I told my dad because it was the right thing to do, but he couldn't figure out where I had hit his car. A++++

The team at The Car Guy 38th went above and beyond for me, and I'm happy to say I've found a new…read moremechanic, after searching for a couple of years. Communication was excellent. I was treated with respect, patience and honesty. Mike is an asset to the team. Thank you guys!

I feel I was significantly over charged!! More than dealer. IWill never do business with again…read more My Truck died in the Costco Parking lot. Turns out it was a "Lead Frame Replacement & Solenoid adjustment". An involved job that requires accessing electronics inside the transmission case. $182.00 Diagnostic, Testing and Preliminary Inspection $2,260.00 Lead Frame Replacement & Solenoid adjustment $2,442.00 Copilot search "estimated cost of lead frame replacement on F150 2014" "For a 2014 Ford F‑150 with a 6R80 transmission, lead frame replacement is a common repair for owners experiencing transmission sensor errors, limp mode, or shifting issues. The cost can vary widely depending on whether you use a dealer or an independent shop, and whether the work is covered by warranty. Typical cost ranges: Independent shops: Often quote $250-$500 for parts and labor, with parts alone around $300-$500 CarAraC.com+1. Dealerships: Can be significantly higher. One 2016 F‑150 owner paid $2,200 at a dealer, including $536.67 parts, $1,247.40 labor, $350 diagnostics, plus cleaning and fees Ford F150 Forum+1. This reflects high labor rates ($210/hour) and additional service charges. Warranty-covered cases: Some owners with extended warranties paid $1,082.72 total (parts, labor, fluids) at a dealer Ford F150 Forum."

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

They talked my wife into redoing brakes on my daughter's car, Nissan frontier. (I had just replaced…read morethem) , this they falsified needed repairs. then 3 days later the brake caliper feel off of the rear rotor coming off of the pass at vantage at the Columbia river. luckily no one died. they haven't accepted any responsibility for the shoddy workmanship. also they changed the oil and it was a quart low. when I checked it. this was in 3 days of their service. the truck doesn't burn any oil. I would highly recommend not using them.

First time at the shop. Friendly staff. I only needed LOF with brake inspection since Mazda dealer…read moretold me I needed new brakes. Inspection at MFA indicated brake pads were 1/2 life, but that calipers were not retracting fully. Perhaps just needed lubrication. I appreciated the honesty and lower than dealership cost of LOF. Great value. The parking lot was virtually full with little room to park. But all considered, a shop I would return to.