I've only used this service for a short period of time, but it has been a positive change to our…read morehousehold. The customer service is top notch and the response time to any questions I had was quick. The app is very easy to navigate, and has everything we want/need as a family. I didn't see a TV series I had been previously watching and I messaged and request it be added and within an hour it had been approved and added. I would highly recommend to family and friends

From the owner: Wanna set yourself up ? Somewhat saavy with your android phone or firestick ? Type in 402436 in the…read moredownloader app on your firestick or android phone/tablet and contact us. We can have you streaming content in less than 5 minutes !!

Frustrated that Verizon does not carry Ch5 out of Toronto as I am a long time fan of Hockey Night…read morein Canada & enjoy watching Canadian news. Tried an indoor antenna with a 50 mile radius without success.Went on line for outdoor antennas & WNYCable came up. Spoke with Paul Wright who is personable & informative. During a 40 minute telephone conversation, Paul explained & broke down high tech terms to inform me why the indoor system would not work & told me that my house is 53.7 miles from the Ch5 signal on the CN Tower. Described in great detail the advantages of an outdoor system I decided to go with WNYCable as the price was fair & Paul installed it in a couple of days. The picture I receive on Ch5 is outstanding,almost appears 3-D, much better than any channel I receive on Verizon. There are also numerous other channels that are of high quality. Would strongly recommend Paul & WNYCable to anyone seeking TV reception from an outdoor antenna.WNYCable also provides a variety of other services in communication technology.

I'm writing this because I have just been amazed, seen a paradigm shift, found out that I really…read moredon't have to pay so much to watch TV and my favorite shows! Thanks to WNYCable, THANK YOU! We moved a while ago and had to get TWC. A few weeks ago I saw an ad in the Bee newspaper about "cutting the cord" from WNYCable, I checked their website, saw they had a special going, so I called them. The person I spoke with seemed extremely knowledgeable and I set up an appointment to talk. I was tired of paying over $150.00 a month for TV. Hundreds of channels and we only watch about 6 or 7 of them it's just nuts. I need the internet for work, kids need it for school, I mean who doesn't use the internet but why do I have to pay for all the channels I never watch? Wnycable did a quick site survey and explained all my options, costs and savings, no pressure, just information. I watch A&E, TBS, TNT, ESPN, History and CNN for news and Showtime for the movies and original shows. My wife likes Lifetime, Food Network, Travel Channel and HGTV. The kids watch Disney and Cartoon. We found out we could get those channels and a few other nice ones like Bloomberg, Adult Swim, IFC and AMC, (Breaking Bad right?) for just $20.00 a month with my internet connection. That's it! Twenty bucks, no other charges for what we like to watch. Other channel packages are available for $5.00 per month. We purchased a system from them and a Roku from the Wnycable website and that was it. Wnycable set up everything, it was very simple. We are all big hockey fans here so we also got the system for the Canadian channels too, HELLO Hockey Night in Canada in REAL HDTV! It looks like the players are in my living room. I don't know why but the system they installed has the best HDTV I've ever seen, TWC never looked this good. The guy said it was something to do with them smashing 3 channels in where only 2 should be and it's not true HD with the others even though you pay for it. Whatever it is, it's better, a lot better. We added Showtime for about 11 bucks and the whole system is amazing. Almost like an added bonus we also get hundreds of free streaming channels on our Roku, movies, news, sports, everything. I found a bunch of free movie channels and watched Rollerball the other night with James Caan, it was great and it was free. I actually get more now and pay a lot less for it. All I kept from TWC was the internet and that cost about $40.00. $20.00 for the basic channels on my Roku, $11.00 for Showtime and I cut the cord. Now I save over $84.00 a month, that's more than $1000.00 a year. Yeah, life is good.

OK SO don't get me wrong yes Walmart is good, TRUST. but like I went to freaking walmart for some…read morePEACHE and ouuuu they had some good AH ones last time I went , and today I went and they didn't have the regular peaches I get....they barley had regular peaches, and the only one they had was on the floor. Like it was a single regular peach on the floor so I'm like oh nah they playing games, so me being me I grabbed the peaches they had out and the ones they had was naked!!! like they didn't have no peach fuzz on them so I'm like why dis peach look weird and I'm like hmmm maybe it's the same u know , WHEN I GOT HOME it tasted LIKE bad- so now I have to suck it up and eat them bc I didn't get them and I don't wanna look ungrateful so yea not good at all, do better walmart get more good peaches out there and stop selling those nasty ones.

The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

Chris @spectrum was higher than positive A.K.A. Awesome! Go Bills! Build Browns! Fly Eagles! Impede…read moreCheifs! Sincerely, Damon Wallace _digital_dWall @TrueRegnumLLC@gMail.com 614-802-1841(Spectrum) ÎPhone 15Plus(Suggest) Cleveland, OH 44112

AJ was very helpful and was able to set me up with my free WiFi for an entire year because I have…read morebeen a customer for so long ! Everyone at this location is always very helpful ! Any help you need ... please ask for AJ!

I reviewed them at their hq already. But local is probbaly more helpful for the locals. Just a…read morethought. Ive been a cable subscriber most of my life. But a few times Direct TV has come my way. And its never been easy for me to get the hang of. Most recently it was at a home I manage, and I could not get Direct TV and Verizon to work together to get the TV and all the rest working at the same time. So frustrating. We finally just went to TWC.

STAY FREAKING AWAY AT ALL COST!!!!!…read more I currently am a FiOS subscriber. Not always happy with Verizon however I've never had an issue with their TV services. I am trying to calm down because the tactics that Direct TV use are illegal. They charge credit/debit cards without prior authorization. Try and file a complaint against them with the Attorney General or the BBB. Useless. I just got charged $60.00 on my debit card. I don't have their service. Never had. Had to jump through hoops to get this removed. Cancelled my cards and am waiting for new ones to arrive. Similar experience several years ago while trying to close out a family member's account. The account was charged after MONTHS of close and personal talk via landline. I don't wish to get into the deets however the employees of this company lie to suit their quota needs. File a complaint with the FCC. Next on my list.

Chelsea was fantastic!! She gave us so many options, details and worked with my situation so well…read more I did let her upsell me a couple things (she was just so nice) like airpods and a case and a charging block. She was so personable and friendly! By far the best time I've ever had at a phone store. I typically don't ever leave reviews, but it's rare to find genuinely good customer service now. Thank you Chelsea!!!

this review is for the customer service number that I had to call 3 times and spend nearly 2 hours…read morewith to make what I thought was a simple TV package change. fast forwrd through those 2 hours on the phone and I wound I up needing all new cable boxes to get the new cable boxes to get the TV service to work. the online sales people for spectrum are poorly trained, don't know their products, make error after error and then try to upsell their customers to Spectrum Mobile service after screwing you over on the phone for 2 hours. be aware that Spectrum Mobile is really Verizon cell service, spectrum leases the Verizon service like Mint mobile leases T Mobile service. at least Ryan Reynolds is pleasant at Mint. bottom line is that Spectrum is a cold blooded, poorly managed organization rife with computer glitches, lousy sales people, close to no training and zero compassion for customers they screw over with mistakes made by spectrum employees. they want me to post a photo and I can't do that because an extended middle finger in a photo is inappropriate.

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).