My problem with Direct TV was that they didn't fulfill my contract! I signed up my son for…read moreinternet and cable. Was offered a $100 VISA card. We got the Direct TV hooked up - no problem. When it came to internet service, they stalled us for over one month. Then told me they didn't have access to his location - that it was Spectrum's area. OK, so we got Spectrum internet. Now one year later, they are doubling our bill because we don't have a "bundle" package. Called and explained that we CAN'T have one because they don't offer it. Too bad, so sad was basically their response. Oh by the way - never gave us the VISA card:( Anyway, I'm going with Spectrum for tv and internet and hopefully they will buy out our $200 contract "early-termination" fee.

Stay away from DirecTV. Their service is poor. Their customer service is non-existent. Not…read morerecommended.

Spectrum has the most unreliable service I have ever seen !!! I Think they shut everything off so…read moreyou can't get service until about 15 minutes before you should get a credit so they don't have to give you one !! Most unreliable service I have ever dealt with,! I think I'm on the way to join everyone else and go to Bright speed .

I can't. I've always had Time Warner and the when it became Spectrum this is when my issues…read moreoccurred. I only had internet through Spectrum and the bill went up over $20 a month. When I called to ask why they told me I was out of promotion, ok cool I get that. The rep told she was adding another promo for me. Wow great, easy! Well that didn't happen and apparently they don't have he authority to do that nor were there any promos. Lie number 1. Just to save money I got a hot spot and uped my phone data plan. Huge savings doing this. Cancelled my services with Spectrum and was told will get a refund to my card/account since I just paid my bill. Lie number 2. Never saw the refund so I called and turns out they cut a check which takes 6 weeks. Really just stupid and unnecessary lies. The truth is fine by me but why lie about promos and refunds. What else are the reps trained to lie about?!

Besides the fact that spectrum raises their rates for long-term customers…read more.. I recently called in to have our service disconnected as of June 30th. Surprisingly, we all of a sudden do not have access to service today which is June 21st. We will now have to wait two days for a technician to come out to restore the service and the company states that they do not give refunds despite the fact that they are the ones who are not upholding their end of the deal. Very poor company with very poor service. I would encourage people to choose an alternative provider if they live in the Columbia or West Columbia area.

I did not have a great experience buying the new iPhone 16 Pro Max here. I showed up to buy it, and…read morespecifically asked the salesperson if I could pick it up in store or have it delivered to a package locker, and he told me that neither of those were options. You're meaning to tell me that in this day and age that's completely impossible? Either the salesperson was lazy or that's terrible policy on Spectrum's part. Rather, he told me that the delivery would require a signature, or that I could call FedEx and have them hold it in their store. Well, FedEx didn't give me the option to call them, and sure enough, they left my brand new iPhone 16 Pro Max sitting right on my doorstep while I was at work. Thank God a porch pirate didn't snatch it up when they had the perfect opportunity to do so. I appreciate Spectrum for their WiFi and cellular service, but I would highly recommend that you not purchase a new phone here.

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

I highly recommend using Expert Installations! Fantastic customer service! It's so much better to…read moredeal with a real person instead of a large corporation!

From the owner: Expert Installations LLC is quickly becoming the #1 DIRECTV Dealer in the CSRA! Our mission is to…read moremake sure every customer we deal with knows just how important they really are. They are not just a number to us, and we want them to feel like they are not only a valued customer, but also a friend. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

I'd give less than 1 star if that was an option. This company cares nothing about long time…read morecustomers and has the WORST customer service department I've ever experienced, which I assume is known in house as Customer DISSERVICE. If you have ANY other provider option, save yourself years of frustration and take it. TruVista's Internet connection is a crap shoot. It'll work for a day then go out for four. Call them and spend a minimum of 45 minutes as they make YOU trouble shoot for them. After "convincing" them the issue is on their end AGAIN, they'll finally schedule a service tech at their convenience-NOT YOURS.... Dissatisfied doesn't begin to describe how inept this company truly is or how unconcerned their managers or regular employees come across. RUN-DONT WALK AWAY FROM ANY INTERACTION WITH THIS NIGHTMARE or schedule yourself 2-4 hours per month to deal with their issues. And when your speed drops below the plan you are paying on a monthly basis- It is YOUR responsibility to make them aware-REALLY? THEN they will go change the chip in their relay box which they already knew was bad-BUT won't change it until YOU tell them you're going to switch companies. Only then do they half ass react. To say I'm done with this so called company is a major understatement. Adios TruVista and your massive issues- And their employees better have a backup plan because I can't see them being in business much longer as customers are departing in droves.

I pay $141 a month for 250mb internet service! Criminal! We are a captive customer base.read more

Wonderful experience with this company. My new antenna gets channels crystal clear. The owner is…read morethe one that does the installation and he is very professional and pleasant.

Ulysses was very friendly. Great service at a fair price. His antennae installation comes with a 1…read moreyear warranty. I highly recommend using Greenwave.

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Cell phone would charge. Technician diagnosed in less than a minute . Cleaned the charging port and…read moreplugged it in . Works awesome . He was fast and efficient. Highly recommend CPR!