We are finishing up week #1 of the one-month trial and so far the speed tests have been good (i.e…read more around 800 megabytes per second for download). Our time with Honest has been good so far. The highlights: Andre did the install and I've not met many ISP techs in my life but we could tell right away he knows his craft inside out and enjoys it. We spoke to Rachel later to iron our some contract/money issues and that went very smoothly as well. It also helps that when you dial the number, you don't get that [expletive] "Hi! Thank you for calling [name of (expletive) company here]. Please listen carefully as our menu options have recently changed (no they have not). Also we are experiencing higher than average call volume, which is our way of saying that we don't know the concept of "average." You get a ACTUAL PERSON (or at least a very convincing artificial intelligence), thank heck. Lastly: the night of 1/6, our speed tanked. I texted the customer support # and within minutes got an answer, and shortly thereafter our down/up speeds were back to normal. All in all, so far so good.... my Cherophobia keeps insisting that /something/ will go tits up but so far it's been solid!

Good when it works, but service is already out for several days after just two months. I consider…read moreinternet service one of these things that should work all the time. I just got service in Dec from Honest. I came back from a five week trip and had no internet upon my return. They diagnosed it as a problem in the lines coming to my unit (so not my issue) but it will still take them 3 days to come out and restore service. I understand that they are less expensive than others, but I can't really deal with outages like this. If it happens one more time, I'll move on to a more reliable provider

-500 Mbps -1 Gig -Can…read moreTry Services Free For 30 Days -Free Same-Day Professional Installation -Complementary Mobile Line

Most unreliable internet they always go down at the most inconvenient time…read more Also make the most excuses for their crappy service

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

Stopped in to trade in an old modem for a new one. The staff is friendly and helpful.read more

Temporarily Closed until further notice. No such notice on the spectrum app or website.read more

Friendly, easy to talk to, knowledgeable, and made my purchase to fit what I needed. I was very…read morepleased with the entire visit. ​

I don't know about this particular store, but I just want to say about AT&T, I despise the…read morecompany. They have the world's worst customer service. Call 611 from your mobile device? It's a joke, and I can't wait to leave AT&T and find a company that will actually be helpful over the phone instead of getting the constant runaround. So angry.

I went to three different T-Mobile stores after they brought Sprint and no one could help me. The…read moreservice at this location was very good and they were very professional and knew what they were doing. This the only location I'm going to from this point on.

From the owner: Visit the T-Mobile store in Queens and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 20520 Jamaica Ave Ste 6 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Absolutely HORRIBLE i used it for 1 year and i never had good connection, i paid for 350 mbps, we…read morehave 2 devices at home, and we only get 36 mbps,You should look at the pictures...

So far this has been a great service…read more Imagine having internet in your home with absolutely no wires. Now imagine having upload / download times that are 3 times as fast as what Verizon can provide. Now imagine this being two thirds the price of Verizon. Finally imagine a company that provides almost instantaneous support / service. This is what Natural Wireless is. My specific experience: 0) Before moving, I requested a quote on service and pricing. I received an email instantaneously. 1) Moved into the new apartment on March 19th. Signed up for service. It was available immediately. 2) Same day added a Roku via email. Within 10 minutes it was on the network. 3) Same day discovered a laptop I used for work was not compatible with the default network. Placed a call. 4) March 21 a tech shows up, updates their equipment (see picture) and my router. Laptop now works. My entire home including echos, google home, smart plugs, additional laptops, FireTV are all on the network and are working great!

I recommend anyone looking into buying a phone or switching phone plans to stop by this T-Mobile…read morestore !Outstanding customer service! I was able to walk in and get assistance right away they guided me through my technical difficulties with my phone! Their professionalism is very strong. It was well worth my time, thank you T-Mobile team!

I did not buy a phone. I came along for the ride. Both reps had a client over 1 hour and started…read morehelp us in between. One woman waiting in the corner with her kids not sure how long. Really long wait. One girl looked like the her and the rep was about to go out to dinner - unprofessional flirt on someone else's time sir and mam. The other rep seemed to be in charge but stuck. They should do appts. There was a Spanish man in there yelling probably because he wanted to be helped idk his behavior was not cool. They are probably busy because they are a Flagship selling the promo IPhone 14. No complaints but Would I return (no not to this location no).

This place runs scams, a customer came in and used my bank information and purchased a iPhone X…read more Never asked for ID. That's how greedy this place was to make money .

Great customer service, helpful staff. Got a great deal on an Iphone repair, other stores wanted to…read morecharge me way too much. They were honest and really helped me out!

After going to 3 stores in a rainy Saturday this was my last stop. Idk why ppl at the other stores…read moredidn't want to help me I do know the young lady who assisted me here was professional and courteous and I would absolutely return.

Came here today to purchase a new phone our assistant was peaches not sure what her name was but…read morestarted with a P brown skin her attitude and assistance was beyond terrible and disgusting. She was so rude when asking about the colors of the phone she pointed at the phones and told me to "look over there" I had to ask what's the price difference on the phones she seems so annoyed and bothered even when she asked me to tap the screen to see which one phone number was mine I pressed the wrong One she stated now I have to restart with such attitude that I ended up leaving and will never ever return. with that type of behavior you will always loose business why work when you clearly don't like your job... professionalism is beyond disgusting I don't recommend.