Great products, service and support. Always someone there when we have technical issues or need to…read moreknow about new products and services. PBX-change offer features that the big carriers lack like a soft phone option, CRM integration and call recording. If you work in professional services these are must haves. The best feature is actually getting my calls which the big carriers were dropping.

While the Internet service is fantastic, the backup services are the key here. To know that data is…read moresafe and secure in an age of such chaos is comforting. Not having to worry, not having to stare at the ceiling at night wondering, that's what you get here. Peace of mind... I'll take it. Thank you!

Fri @ 10:21 am I called @GetSpectrum to report a neighbor wanted to provide me with a router and…read morefor me to pay him instead of getting my own account. Kyle in the fraud department said he didn't care as long as Spectrum gets paid. So hey, if you need internet take Kyle's advice.

If i could give them negative stars, I would. They billed me for a month of service after it was…read morecanceled the month prior to the next due date. They sent my bill to collections. I pay my bills, I had a credit score of over 800 until dealing with them. Their service is HORRIBLE at best. I went on line to read about how they have done this exact same thing to other people I called and was told, they would shut my service down as requested, but I was paid through another couple of weeks. I told them, I did not care, I shut it off and I will take the loss. Now they have billed me for another month. I will take that credit hit and NEVER deal with these thieves again.

Set up was easy and my installer James was truly five star! He went above and beyond to ensure that…read moreeverything was working and even called us after to make sure we were happy! No problems with internet working great , no buffering and saving money at half the cost of my previous provider!

Failed to cancel my service, denied that I called to cancel my service, refused to cancel the bill…read morefor the unused service. Fuck them. Literally never again.

While the service is working, their Fiber 1Gig options is very quick, however, I just had my first…read moreoutage today (4 weeks after install) and the customer service is non-existent. Regarding customer service alone, it would be a zero rating. First, went to their app, but it insisted that no outages were present in my area (well, that was false). Then started a chat, but the bot went on for 1.5 hours with notices of please wait ... finding an agent. About 45 minutes in, I also called customer service, only to stay on hold with no help for another 45 minutes, with constant message for me to try out the Frontier App. Finally, I received a text, where Frontier acknowledged that there was in fact a "data outage" and to expect a fix in another 2 hours. During this time I was never able to speak with a real person via chat or phone.

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

Do not get sucky ass spectrum. I literally hate it... service goes out randomly 2060 times day &…read morenight. Do yourself a favor & find another provider.. my son was the one who went with spectrum to begin with. I would've did more e research. But trust & believe we have more outages then good servic. wish I could leave a zero

I have spent HOURS on the phone trying to take care of problems!!!!!!!…read moreProblems with hook up, billing, e-mail. etc.

Excellent service and they can help you navigate a very complex enterprise carrier like no one else!read more

I've been using ITD for a few years now to handle my phone, internet and merchant payment services…read more They have been very efficient and quick to handle any issues which have come up. I'm very happy with their service and finding me the best prices for my communications and billing services. I highly recommend them.

Not sure why everyone complains that Spectrum takes forever. I made an appointment for 11:15…read more Showed up at 11:06pm (fashionably early, as one does), and by 11:11am, I was out the door with brand-new equipment. That's right. One appointment. One visit. Barely enough time for the tech to finish his coffee and for me to question the space-time continuum. Moral of the story: Make an appointment. The rest of you just aren't planning your day correctly. Would schedule again. 10/10.

Had a little wait but not a problem. Frankie immediately took control with my new phone and showed…read moreme how to adjust APPs needed. Just a real friendly young man, that I impressed I offered him a job but said he would have to decline. Thank you again Frankie, you're the man! Best Regards Larry Garvin Garvin's World

Fusion Digital has been a great asset to our company. We had our inital meeting where he listened…read moreto our needs and goals and then he helped us develope our strategy. They are always available to answer any questions and if I had any immediate needs, they were prioritzed and taken care of same day. Not only did they develope a great web design, but the SEO work is outstanding. Our web traffic has increased over 50% in the past year!

Media Surgeon has helped me in so many ways. They are fast in the application of product. They are…read morepatient, which is key because I barely know what HTML and DSL are. They are helpful with suggestions on how to make your website better, and the price is reasonable. I can sincerely say, without a doubt, without their help my website would not be up and running today, because after a month of trying to find someone that could help me and failing, they are the ones that came through for me. I will absolutely use them again for other problems and projects.

I tracked this company down on the internet. If you are…read moregetting Robo calls-it's more than likely coming from L3C and they probably stole your number from google business. (or Facebook and Google may be doing business with them) This is a billion dollar franchise, start your class action lawsuit today!

Here's an atypical Yelp review; it's a data center lol. If you're in Woodland Center, Level 3 is…read morethe big nondescript white building with barely any windows. Inside are the computers and networks that help you download porn at night. As far as data centers go, they're great from an availability standpoint. Definitely a far better option than Peak 10 right down the street on Anderson due to cooling issues, but nothing like the Peak 10 USF or Cologix Lakeland facilities out in Lakeland. Tampa doesn't have a lot of options for data centers, but this is one of the better run ones, and you can't beat the Level 3 bandwidth performance and pricing, so that's another reason to put equipment in this facility. There are 15 or so other providers who call this building on net so you have lots of options for redundancy.

Amazing walk in service. He identified the main virus and cleaned it all up in 10 mins. So…read moregrateful.

My iPhone screen was absolutely smashed but phone repair and more fixed it really fast! Price was…read morecheaper than other stores in the Tampa Bay Area and the service (15 minutes) was the fastest I've ever had. Cannot recommend them enough! Clean store and helpful customer service. Also had my daughter's iPhone LCD repaired 2 days later and once again great and fast service!