Went in for a simple oil change and they broke my gasket which led to my car leaking oil and…read moreruining my my engine within 2 days. Do not go to this place no matter what you do hold off on that oil change.

My last couple experiences here have caused me to update my review because I've had above average…read morecustomer service. This last time I had my oil changed, I realized that I left my wallet at work. When I confessed that I didn't have my wallet, they just opened the garage door and said that if I couldn't find it by the time they closed, I could come back in the morning and pay. They had total trust in me that I'd return and pay (which I did, promptly) and they didn't roll their eyes or anything.

this place is awesome ask for alec or riley they had given me a great experience a supra, awesome…read morefair rate fixed the problem I came in with I thought there was other problems and they were honest with me. They told me that I'm still good. Just a great place to go.

DO NOT TAKE YOU VEHICLE to Tuffy Tire & Auto Service Center in Bloomington, IL whose actual…read morecorporate name is JB Newbanks Inc. Terrible service and the manager is extremely rude, unprofessional, dishonest and has no accountability. Tuffy removed a plastic shield component under the vehicle to perform an inspection which is attached with 24 plastic clips and returned the vehicle with only 4 of the 24 clips reinstalled (ie. failed to reinstall 20 of the 24 clips) which caused the plastic shield to drag on the ground upon leaving Tuffy. The manager refused to correct the problem, refused to install the 20 clips that Tuffy removed and failed to reinstall and hung up the phone.

If you plan on paying full price they might be fine. But if you plan on using a coupon that even…read moresays "most vehicles" you can probably bet that your vehicle wouldn't fall under "most". This has happened at least twice with me, with two different cars. The cars were a Toyota and a Honda. Not rare vehicles.

this was my second oil change and vehicle inspection at Midas and they seriously have been nothing…read morebut top notch! Nathan is so nice and knowledgeable and had answers for all of my questions. Jacob did a great job with my car and now I feel ready to hit the road for Thanksgiving. Thank you so much!!

Ive lived in Bloomington for over a couple of years now. I drive a lot and this location has always…read morehelped me. Being greeted with a smile and that they already know me and my car. Always great to know they got my back

Don't ask for a tire rotation they will have 20 excuses as to why they can't do it…read more However they are more than happy to try and sell you simple rip offs like fuel system cleaning etc. Horrible

Always friendly, don't try to oversell/upsell me and finish on time. Happy repeat customer.read more

TLDR: They installed a faulty part, diagnosed an issue wrong (AFTER I HAD BEEN DRIVING THE CAR FOR…read moreA WEEK) and charged me extra to fix it. 100% their responsibility to get a good part on my car only to have it fail a week later. Clay Dooley charged me an arm and a leg, denied fault for bad used part, then charged me another leg. I had work done on my car back in January. It was a knee assembly. Insurance totaled my car and so I had to pay out of pocket. I took it to Clay Dooley remembering that a family friend used to own the place. After battles with insurance, work finally started in the vehicle. They said that I needed a specific part that they couldn't find. I asked them where they sourced it and found the exact one they were looking for on the website they listed. I contacted Clay Dooley about it and they were mad at the website that the customer found the part before they did. Then I had the part installed into my car- came back with a $1800 bill. It drove fine for a week before the rotor started chaffing and we found a groove. I had my dad check it out, and while reinstalling the wheel we discovered no matter how tight the lug nuts were it was wobbly. We took it back to the shop and they recommended "a new rotor and brakes". I then described what we did and then asked for further inspection. They found the used part had bad bearings. WHY WOULDN'T YOU CHECK THAT BEFORE INSTALLING A USED PART ON A CUSTOMER'S VEHICLE. So they had to install new bearings with a very expensive tool only they had. They wanted to charge me another $600. I said no way this is YOUR FAULT. I disputed it with corporate and they denied responsibility but gave me $200 off. I had no choice but to accept- I couldn't keep driving it the way it was. So it cost me another $400 for a mistake THEY MADE. DO NOT GO HERE!

Chris and is staff are phenomenal he was very honest (provided proof of damageand forth coming with…read more my vehicle! I was actually in Bloomington IL for a basketball tournament at IL State university and at the hotel my car wouldn't start so Chris was able to confirm the status of the vehicle over the phone which enabled me to be confident he can fix it quickly once I got the car towed over he fixed it within hours and I was back on the road to Chicago where I live his team I is trustworthy and efficient in resolving all mechanical needs!! I plan on working with them in the future regardless of the distance!! Thanks Chris!

Fantastic! Contacted them through Yelp. Got an estimate for new brakes. They were waiting for me at…read morethe agreed time. Did the job in the estimated time and charged the estimated price. Could not have had a better experience.

Not the quickest place to get your oil changed, but there is a unique level of honesty that you can…read morebet competitors won't have. A hose connection on my 16-year old radiator broke, and they had a new radiator installed free of charge within a couple of hours. From what I could tell, one of their employees had to drive half an hour away to get the part. I appreciated the prioritization and honesty. At another point, one oil tech pointed out to me that my oil didn't quite require changing yet, and saved me from changing it a couple of months early. (I had been driving my car significantly less, but had came in because 3 months had passed) Nice techs, good management. Well worth it if you've got the time.

I just had a very rude person. Ian tell me that he cannot service my car and I asked him why he…read moretold me because I had relations that used to work there. And I said, what does that have to do with me? Spending $500 or more on new tires. A few months ago, they're under warranty. I'm having an issue and he told me he was not allowed to service my car and I had to get off the property Rude people drugs in and out of that place.Yeah I made a big mistake. And how do I know there's drugs in and out of that place? So let's just say the manager and the assistant manager.The gentleman they are breasties, and they were there before, and that's what they were doing.And that's why it had closed down.It is just a nasty place, always dirty.The people look like they just woke up, got out of bed and came to work.Yeah, I wouldn't be doing this.If they didn't do what they did to me today.But i'm just laying it all out now.

Great place to bring your vehicle in for repair, maintenance, or upgrades. I dropped my 2011…read moreCamaro SS off to make the exhaust slightly less tame and couldn't be happier with the results! The owner, Viva, went out of his way to make sure the job was done well! My wife and I are happy to have found our new auto shop in Bloomington!

I got my car towed there and it took them over 2 weeks to get it diagnosed. I was an hour away…read morewithout a car and could not get to them. The work they were asking to do was about $1000 and they said that still may not have fixed it. I told them at the time I would try and get them the key when I could. A few more weeks went by and they called to tell me that I need to come get the car or it would be junked. They then wanted to charge me $500 for a holding fee (which is illegal without a prior warning or receipt). I was never able to get the car back.