Saw a car on the web and took the 25 min drive to check it out. In our price range, mileage....took…read moreit for a test drive and felt it wasn't for me. I was repeatedly asked what are you looking for and explained certain things I wanted which were not available. Salesman brought another car similar in price and mileage. When he pulled up, the exhaust was rattling loudly, there was a very strong cigarette and weed smell. I said this was not for me and I would continue to look. The salesman said he was going to get his card for us. Perfectly fine! Then out came another gentleman and introduced himself as the Sales Manager, Sean McKay and pushed and pushed and pushed and we said, we wanted to look around... These 2 gentlemen were terribly pushy and we said, we are done looking for now. Pushed some more...my husband said and insisted we were done for the day. Twice the salesman said he was going to go for his card, NEVER returned. This did it for us!!! Never returning and DON'T RECOMMEND. You don't show a car with rattling and stench! McKay lost customers and ruined any reference from us.

I originally called on Wednesday to schedule an oil change. I called at about 9:00 AM and was told…read morethat the people that handle that are with customers and that somebody would call me back. It got to 4 PM that day and I still never heard anything so I called back again. Somebody did answer and was able to help me even though they did lie and say somebody called me, but I never got a call but at that point it didn't matter I was at least talking to somebody. I had a question about an appointment and then the associate Elizabeth told me to call her back the next day to confirm the appointment. I called back Thursday morning and again was told that she was with a customer and that they took down my information and that she would call me back. This was also probably about 9 AM. It then got to 4 PM. I didn't hear anything so I called back again. Another person now told me that she wasn't at her desk. They would leave her a message and that she would call me back again. She never called me back. I then called Friday morning probably again at the same time 9 AM and she actually was the one who answered she again told me she was still with a customer and that she would call me back within a few minutes. I then again waited until about 4:30-5pm still no call back so I called again. I did speak to somebody who answered the phone and I'll be honest I was a little upset and I told them that I was kind of frustrated and said that Elizabeth must be the busiest person in the company because it's been three days now and no one's been able to give me a call back. I'm guessing she probably told her that and again that's why I didn't get a call back all I wanted to do was schedule an oil change and confirm an appointment that she told me to call her back about this has been such a frustrating situation. I really regret buying my car here at this point if this is how I'm gonna be treated just to schedule a simple oil change clearly you don't care about the customer once they buy the car you only care about the customer while they are currently buying the car. just horrible customer service all the way around for just such a simple task and if anybody asks me if they should buy a car here I'm absolutely saying no.

I cannot say enough great things about this shop. George is wonderful. The whole team switched out…read moremy AC compressor great price and then he found out mice had eaten my control panel a very expensive and extensive job that he gave me a great great price for and the work was incredible. I could not recommend them enough. Amazing to find a local trustworthy mechanic. I will be going back and recommending fully

From the owner: rotor, pads, link, suspension, radiator, tires, power steering, suspension, battery, read more

This is a family owned business. They are extremely friendly and knowledgeable. I priced a bunches…read moreof places to have 4 new tires put on and Tire Shack was the best price. They were extremely efficient. Took them 45 minutes to have my tires mounted. They explained to me that I would be in need of new brakes come Fall and if I chose to only do the front or back separately that I should defiantly get the back done first. I felt as if they really cared about my car. I didn't feel like a number there. I will defiantly be going back for my brakes in the Fall! I feel as though I can trust the owner with my car and that he wouldn't ever take advantage of me.

Great mechanics! Tire shack has been my go too garage for over 20 years. Mike and Pat are always…read morefriendly and helpful. And trustworthy!

I just started bringing my car here, I got an oil change and a tire replaced and I will say they…read moreare extremely efficient and nice and friendly people!

I have been taking my car to Meineke for many years. They are extremely knowledgeable,…read moreprofessional, reliable and honest!!!! I have never had a bad experience there, and I am always please with the work they do.

We purchased a new GMC Sierra last week from Mastria GMC and had an excellent experience with this…read morepurchase... initially. I went to two other GMC dealerships and a Chevrolet dealership before coming to Mastria - out of all the dealerships I felt this was the best experience. I did my homework I knew exactly what I wanted & how much I was willing to pay, and what I wanted for a trade allowance - Mastria "hit" the number and earned my business. They were working on a skeleton crew, but I was disappointed that we had to wait so long with their finance department, which resulted in a lack luster delivery. Also the finance representative was fantastically competent and convincing, but someone with less experience would have been taken for a "ride" with all of the extras - not presenting the best financing, wheel protection, paint protection, 3rd party bumper to bumper warranties - that all add to higher monthly cost of ownership. This process was painfully slow & no delivery should take over 2 hours. Also, If there is room for improvement at this dealership - it's where almost all sales fall flat, which is related to follow up. I did get some computer generated emails, but when I went in to pick up my registration yesterday no one knew who I was... guys I just spent $50K 6 days ago here? Car dealers look at sales as units, but for the individual spending money it's a really big deal & should be treated as such. Following up with customers is the way that dealers can ensure that people come back for service & to buy another vehicle. **Update today I gave my salesperson another chance today to help me set up an appointment to get my oil changed. He brushed me off with telling me I could wait until 7500 miles before the 1st. oil change & that GM won't pay for it until oil life is @ 20%. I told him I was happy to pay for it to get the oil changed early. He said he'd have service contact me... they never did. I made an appointment at Battles GMC - didn't even buy the truck there and they fell over themselves taking care of me.

I've long held firm on the belief that car dealers are the lowest life form in society. The very…read moreepicenter of these multi million dollar enterprises is the service dept. This is where the perfect storm of increasingly more complicated cars and naive owners that think a dealership cares for anything except their money meet. My story begins with my 2019 Sierra needing a catalytic converter at just 110k miles. After looking around online I came across an aftermarket one, not knowing that most GM trucks can't use aftermarket, you'll have an engine light after this is installed but at least its drivable. I brought it to Mastria to have it diagnosed and sure enough it was the aftermarket cat and an O2 sensor. They were able to clear the light (and noted the new cat was welded in and they didnt know how to get it out, crackheads do it in under a minute in the dark with no special tools or lift) and I had to drive it for 125 miles for the ECM to reset so I could go for inspection. I did this and brought it back, only to be told it now needs tires. They never mentioned this days earlier when they had it. They gave me a quote for tires. I saved about $500 buying online and having them installed locally. In this time the engine light came back on. So I emailed looking for a quote on the OEM cat, which was ignored so I went in person and was handed a quote for $3700 including 6 manifold nuts at $7 each with the parts counter telling me these are needed when changing a cat out. These are just everyday flare nuts, nothing special and the stock ones are just as reusable as any other nut on a vehicle. At this point I started to consider using the $3-4,000 as a down-payment to trade in so I started browsing their site and see a $698 "documentation fee" tacked on to all auto sales, on top of tax and title. Can you imagine being so full of yourself you charge people a fine for choosing to do business with you?! In a state that banned junk fees these guys charge more than a month's truck payment LMAO. Anyway back to the cat. Looking around online I found the exact same OEM cat 45 mins away at Tasca Parts Online for $1,000 less. No other parts or hardware I didn't need added on. I did have to pay $440 shipping which they refunded when I picked up the new part at their store in Cranston. Yari over there was great to deal with and kept me informed on where the part was throughout the process. I paid to have it put on at a custom exhaust shop and its all fixed at last. While this experience made me a "one and done" GM owner it was great to work with someone that saved me so much. Words of advice when dealing with dealerships, especially ones like Mastria. -Always get a second opinion, especially when they start trying to sell you a credit card. Dealers didn't earn the "stealership" label accidentally. -Shop around. -Check consumer reports to see where the brand stands and why. GMC is #23 of the 26 auto brands for overall satisfaction. No domestic brands even made the top 7. GMC is only staying profitable due to "high margin" truck sales, a fancy way of saying "grossly overpriced". -Do your research on potential big ticket repairs, had I seen all the forums and enthusiast pages talking about this exact item I would have stayed with Toyota (#1 on Consumer Reports list)

Rear brakes and oil change done for a reasonable price. Kevin is quite helpful & straight forward…read more Will return for more car maintenance

Great establishment, truly feel the old school honesty..... the perfect example of how the…read morecustomer/ business relationship should feel. Honest / fair / reliable repair .... Never had to "go back" for anything, and walk away feeling treated fairly.

I'm a 63yo disabled retired mechanic who has worked on my vehicles my entire life. It was the cold…read moreseason and I was due for an oil change. I didn't feel like laying on the cold ground and at my age it was time to let a garage do the work. I took it to Walts for a oil and filter change $75 for 5qts of fully synthetic oil and filter. When I got home I found over a qt. shy of oil and they never changed the filter. The oil on the dip stick looked like used oil. If you treasure your vehicles and you want them to last I suggest shop around. If you have someone you know family or friend that has some mechanical background. Have them look at the work that was done.

Horrible experience. Do not deal with this dealer. Great staff, but a Bad decision makerread more

Still the best around for affordable and dependable auto car. Can't much more than that. Before…read moreheading to the dealership call the crew at Manny's. They will do a great job and save you money

Really reasonable prices and always a great job. Never have had an issue here- really can't go…read morewrong.

Aidan McKee is an incredible sales person very caring which is rare now a days. I definitely…read morerecommend working with him if you're in the market for a new vehicle

My mother-in-law recently purchased a new Prius from Route 44. She is a "snowbird" so she asked how…read moredoes registering the car work, as her vehicles are registered in Florida. The manager said it wouldn't be a problem because they have a service that can take care of that. She paid over $450 for this service, only to find out that they listed the car's color as black instead of the yellow. When she called and explained this to the dealership they said it was her problem and that they couldn't do anything. They certainly had no issue collecting money for this. After going back and forth with sales she was left to deal with this herself. If you are looking for a Toyota, I suggest to shop other dealerships. Route 44 cares nothing after the sale.

Fast service with lots of quality checks and balances. Jake and JT did a great job getting my truck…read moreall squared away with oil change, safety check and tire rotation. Fair prices and great service. Thanks so much.

I went into valvoline for a oil change today and was approached by a miserable female technician…read more who obviously didn't want to be at work today when asking about the different oils for my car she insisted I needed European oil which would of cost around $147.00 I explained the dealership advised me that synthetic was ok to use. After going back and forth with her I asked for her name she refused, asked for the district manager she refused then handed me a card with Leon Thompson service manager phone number then told us she wasn't going to serve us. we left and headed over to Firestone on Rt44 Raynham had the best experience with Stephen A. and gave us a 50% coupon And said Synthetic oil was just fine do yourself a favor go to Firestone and ask for Stephen A.