Saw a car on the web and took the 25 min drive to check it out. In our price range, mileage....took…read moreit for a test drive and felt it wasn't for me. I was repeatedly asked what are you looking for and explained certain things I wanted which were not available. Salesman brought another car similar in price and mileage. When he pulled up, the exhaust was rattling loudly, there was a very strong cigarette and weed smell. I said this was not for me and I would continue to look. The salesman said he was going to get his card for us. Perfectly fine! Then out came another gentleman and introduced himself as the Sales Manager, Sean McKay and pushed and pushed and pushed and we said, we wanted to look around... These 2 gentlemen were terribly pushy and we said, we are done looking for now. Pushed some more...my husband said and insisted we were done for the day. Twice the salesman said he was going to go for his card, NEVER returned. This did it for us!!! Never returning and DON'T RECOMMEND. You don't show a car with rattling and stench! McKay lost customers and ruined any reference from us.

Nothing but issues here anytime I need service. I left a previous review that I now cannot find…read more. all I need this time is a simple oil change. Called 3x one day last week- first time I was told the service advisor was having system issues and to call back in 5 mins. Gave her 20 mins, called back no answer. Call again and someone else told me she would call me back. Nothing!! Call today and no available appointments now til next week. Do not recommend this service department..it's the same customer service issues with the same service advisor each time.

This is a family owned business. They are extremely friendly and knowledgeable. I priced a bunches…read moreof places to have 4 new tires put on and Tire Shack was the best price. They were extremely efficient. Took them 45 minutes to have my tires mounted. They explained to me that I would be in need of new brakes come Fall and if I chose to only do the front or back separately that I should defiantly get the back done first. I felt as if they really cared about my car. I didn't feel like a number there. I will defiantly be going back for my brakes in the Fall! I feel as though I can trust the owner with my car and that he wouldn't ever take advantage of me.

Great mechanics! Tire shack has been my go too garage for over 20 years. Mike and Pat are always…read morefriendly and helpful. And trustworthy!

Great service...fast, honest, and helpful. Yelp requires eighty-five characters, but think of as…read moremany synonyms for the adjectives already provided and that covers it. This is a good shop.

I have been taking my car to Meineke for many years. They are extremely knowledgeable,…read moreprofessional, reliable and honest!!!! I have never had a bad experience there, and I am always please with the work they do.

I used to have a 2017 Buick Cascada and had all my maintenance and service performed at Mastria -…read morefrom a head replacement to routine stickers and oil changes. All great.

I've long held firm on the belief that car dealers are the lowest life form in society. The very…read moreepicenter of these multi million dollar enterprises is the service dept. This is where the perfect storm of increasingly more complicated cars and naive owners that think a dealership cares for anything except their money meet. My story begins with my 2019 Sierra needing a catalytic converter at just 110k miles. After looking around online I came across an aftermarket one, not knowing that most GM trucks can't use aftermarket, you'll have an engine light after this is installed but at least its drivable. I brought it to Mastria to have it diagnosed and sure enough it was the aftermarket cat and an O2 sensor. They were able to clear the light (and noted the new cat was welded in and they didnt know how to get it out, crackheads do it in under a minute in the dark with no special tools or lift) and I had to drive it for 125 miles for the ECM to reset so I could go for inspection. I did this and brought it back, only to be told it now needs tires. They never mentioned this days earlier when they had it. They gave me a quote for tires. I saved about $500 buying online and having them installed locally. In this time the engine light came back on. So I emailed looking for a quote on the OEM cat, which was ignored so I went in person and was handed a quote for $3700 including 6 manifold nuts at $7 each with the parts counter telling me these are needed when changing a cat out. These are just everyday flare nuts, nothing special and the stock ones are just as reusable as any other nut on a vehicle. At this point I started to consider using the $3-4,000 as a down-payment to trade in so I started browsing their site and see a $698 "documentation fee" tacked on to all auto sales, on top of tax and title. Can you imagine being so full of yourself you charge people a fine for choosing to do business with you?! In a state that banned junk fees these guys charge more than a month's truck payment LMAO. Anyway back to the cat. Looking around online I found the exact same OEM cat 45 mins away at Tasca Parts Online for $1,000 less. No other parts or hardware I didn't need added on. I did have to pay $440 shipping which they refunded when I picked up the new part at their store in Cranston. Yari over there was great to deal with and kept me informed on where the part was throughout the process. I paid to have it put on at a custom exhaust shop and its all fixed at last. While this experience made me a "one and done" GM owner it was great to work with someone that saved me so much. Words of advice when dealing with dealerships, especially ones like Mastria. -Always get a second opinion, especially when they start trying to sell you a credit card. Dealers didn't earn the "stealership" label accidentally. -Shop around. -Check consumer reports to see where the brand stands and why. GMC is #23 of the 26 auto brands for overall satisfaction. No domestic brands even made the top 7. GMC is only staying profitable due to "high margin" truck sales, a fancy way of saying "grossly overpriced". -Do your research on potential big ticket repairs, had I seen all the forums and enthusiast pages talking about this exact item I would have stayed with Toyota (#1 on Consumer Reports list)

Rear brakes and oil change done for a reasonable price. Kevin is quite helpful & straight forward…read more Will return for more car maintenance

Great establishment, truly feel the old school honesty..... the perfect example of how the…read morecustomer/ business relationship should feel. Honest / fair / reliable repair .... Never had to "go back" for anything, and walk away feeling treated fairly.

I'm a 63yo disabled retired mechanic who has worked on my vehicles my entire life. It was the cold…read moreseason and I was due for an oil change. I didn't feel like laying on the cold ground and at my age it was time to let a garage do the work. I took it to Walts for a oil and filter change $75 for 5qts of fully synthetic oil and filter. When I got home I found over a qt. shy of oil and they never changed the filter. The oil on the dip stick looked like used oil. If you treasure your vehicles and you want them to last I suggest shop around. If you have someone you know family or friend that has some mechanical background. Have them look at the work that was done.

Horrible experience. Do not deal with this dealer. Great staff, but a Bad decision makerread more

Still the best around for affordable and dependable auto car. Can't much more than that. Before…read moreheading to the dealership call the crew at Manny's. They will do a great job and save you money

Really reasonable prices and always a great job. Never have had an issue here- really can't go…read morewrong.

Ashley in the service department worked with me to get the A/C repaired without charge. After…read morediscussing with her manager they readily rectified the situation and did a good job with the A/C. I will continue to utilize their services and consider future purchases.

Aidan McKee is an incredible sales person very caring which is rare now a days. I definitely…read morerecommend working with him if you're in the market for a new vehicle

They blame the customer for things they broke They told us…read morethey had not touched anything but they changed a light setting

Fast service with lots of quality checks and balances. Jake and JT did a great job getting my truck…read moreall squared away with oil change, safety check and tire rotation. Fair prices and great service. Thanks so much.