0 star SCAM / WASTE…read moreOF TIME I called ahead to confirm that the truck was available, and they assured me it was in stock. I trusted them and drove over 2 hours to the dealership. When I arrived, they told me the vehicle had been sold OVER A YEAR AGO. This is not a mistake -- it's false advertising and a complete lack of respect for customers' time. They clearly just want to get people in the door to try to sell them something else. I do not recommend this dealer at all. Save your time and avoid this place.

I purchased a vehicle from Silk City Auto a few years ago for my family. The vehicle was towed to…read moreus due to distance. We live a few states away. At first I was a little disappointed since the check engine light was on. I took the vehicle to a mechanic who stated it was an expensive repair, but his vehicle had the same issue and has ran for years. I was told it would not affect the performance of the vehicle. It has been several years and the Volvo still runs great! We are a military family and after speaking with the manager he said the vehicle would arrive in clean condition ready for immediate use which I am pleased to say it was very clean! The kids and I love this vehicle. I just wanted to say, "Thank you to Silk City Auto"!

I contacted the dealer via car gurus. I advised I wanted to come look at a minivan, but I was…read moreseveral hours away. I had asked them to confirm the power doors and engine fan worked. I also asked for undercarriage pictures. They told me they will ensure with the manager that all the power doors and fan work and set me up an appt time. They did send me some undercarriage pictures before going. They were dark but what I could tell it was alright. I drove 3 hours to get down there and neither power door worked except manually. The the dvd player has buttons missing making it hard to operate. The rear seats wouldn't lock right, the one release for the middle seat was broken. I asked to take another for a ride as well. Again the sliding doors would only work manually. The cables were broken. When I brought this up I was told " it's an easy fix". But I know it's it and that's why they didn't fix it and mentioned this. I made an offer on the vehicle which would account for the items I found wrong and they wouldn't budge. They also advised, after asking, if there were additional fees and they said no. When they drew up the paper there was a near $800 title, registration, and documentation fee on there. I'm from out of state and those fees should be paid to my state. So I felt lied to that they said they would ensure the doors worked, there were no additional fees. I feel they thought if I took the three hours to drive there,I wouldn't leave empty handed. But I did. I told them my total budget allotted including taxes and kept trying to push different methods of me paying the difference such as they will pay and I just pay them. Nope. I told them several times I only have X amount. I offered what I felt was fair (about $1500 less). Nice people but bad practices. (The 2 stars is for their accomodations of showing me the second vehicle.)

Gave one star and thats too much, they are scam artists, advertising cars that are in perfect…read morecondition and are actually not, sell you metal box that is worthless, sold me a car with bad alternator, bad transmission and bad brakes, and claim that once I left the dealership they are not responsible to the car, never send me the title , so I could never register the car. Don't buy car from there , it's all cars from trading and repo auctions.

I'm not one to write unnecessary reviews but let me tell you these people are weird and rude…read more Correct me if I'm wrong but doesn't your down payment go directly to your financing? Why am I being told the downpayment is worked out between I and the dealer and the car note is separate? Let's not even get into the text conversations that were full or condescension because I asked for CLARIFICATION about that. I have the screenshots, Felix! This will not be the only place I share this review. If you had a great experience, I am happy for you, but I refused to drive an hour to someone who says "The car note is between you and the bank. me and you will have own arrangement to help you out. if need be" What does that even mean? THAT is what I was trying to get clarification on, why am I paying YOU the downpayment and not the bank? Nevertheless, let's just say I read that, thanked him and said I think I'm going to go somewhere else. And boy was that a trigger! Full Conversation below: Me: I did express to whomever I was speaking with at the time that I was unable to meet the $2500. I was told 1k would be find and a payment arrangement would be worked out. I wanted clarification about it and was told to come in and see what could be done for me. That type of uncertainly is unsettling for me. I live an hour away. I am very transparent about what I can afford to do. I just would like clarification on this "payment arrangement" Felix (the Dealer): What wasn't transparent? We told you everything to which you agreed and said you will come Saturday and made an appointment. What's the confusion? Me: I just asked for clarification on the "payment arrangement" that's all. Me: I asked if it would be [separate] from the care note, that was the only question I had. *At this point I noticed his attitude and was immediately like forget it* Felix (the Dealer): the car note is between you and the bank. me and you will have our own arrangement to help you out. if need be. Me: I think I'll be going somewhere else. Thank you Felix (the Dealer): Because I answered your question? That makes sense lol Me: No, because of your tone. Thank you for your professionalism and time. Felix (the Dealer): I didn't know that texts show tone LOL Felix (the Dealer): So, like I said the care note is between you and the bank. Whatever down payment you put and what you need is between you and the dealership. I don't know what was so hard to understand or why you took offense. You were giddy with excitement on the phone when I said the same thing. What's the confusion? Me: As I explained above, I simply asked for clarification and explained my reasons why. Your response was with sarcasm and patronization. I will go somewhere else. And again, thank you for your professionalism and time. Felix (the Dealer): I answered directly the same exact way I answered you on the phone. It seems you are playing games or waiting time, which is fine but dont disrespect my time. I didn't know people could reason sarcasm via a text lol, don't assume what you don't [hear]. Have the day you deserve. Me: Thank you Felix (the Dealer): It was my absolute pleasure

Worst experience ever with this dealer man sold us a lemor car all rusted and we even tell them we…read moregoing far 2 hours away and they yeah yeah you guys are good to go car has a lot of issues I will say NEVER BUY A CAR AT THIS DELAER STAY AWAYYY they even called our insurance impersonating my wife wtf who does that and we got the car in January and till this day April 17th haven't got plates for it

Found a vehicle that I liked on their website. called the…read moreoffice to check if the vehicle is still available a gentleman name Mark answered very politely & gave me all details about it. went the following day & was greeted by him & his associate Bob. they were both wonderful. took a test drive & was able to work out a fair deal with them. i highly recommend Import Auto Sales.

This dealership has shown a complete lack of morals and ethics. I was sold a vehicle with multiple…read moreknown (to them) issues, and when those problems immediately surfaced, I was essentially told "too bad." I am a single mother and specifically needed a reliable vehicle. Instead, I experienced what I believe to be predatory sales practices. I was told it was my fault for not purchasing a more expensive vehicle--something I clearly stated I could not afford. That statement alone is inappropriate and predatory, especially when used to deflect responsibility for selling a defective car. Here is the timeline of issues: * Day of purchase: The key was already broken. I was told it would not affect the functionality of the vehicle. That was false. * The very next day: The car failed to recognize the key, locked itself, and left me unable to move the vehicle. * The following day: The battery had to be replaced. * Now: I am currently stranded 30 minutes from home with the car displaying engine issues. When I contacted Oscar, his response was to send me a picture of the warranty he aggressively pushed during the sale. That response strongly suggests he was aware of existing issues with the vehicle and prioritized protecting the dealership rather than selling a safe, functioning car. I have purchased several cars over the past 20 years so I'm aware about what this process entails and have never in my life dealt with this kind of attitude from a dealership. Selling a vehicle in this condition--especially to a single parent who clearly expressed financial and reliability concerns--is unacceptable. This experience has caused unnecessary stress, financial strain, and safety concerns. I would strongly caution others against doing business with this dealership. Updated 2-4-2026 I am updating my previous review because my experience with this dealership has continued to get worse. After I posted my original Google review, the dealership finally responded to my texts about the several issues with the vehicle. Prior to that review, those same problems were dismissed and ignored. They took 2 weeks to come and pick up the car to fix it. I was then pressured to remove my review and assured the car was fixed and safe to drive. When I received the vehicle back, it had new problems and is now undriveable. I attempted to resolve this through the warranty and was informed the vehicle requires approximately $4,000 in repairs that are not covered. These are significant mechanical issues, not cosmetic concerns. Mind you.. I spent almost 1k in Ubers and triple A and jumps and everuthing else I had to do to get home safety everytime the car decided to break down... oh and during a snow storm. Throughout this entire process, I was treated in an abrasive, dismissive, and condescending manner, treating me like I am an idiot simply because I am a female. The communication was so unproductive that I had to involve my brother in order to be taken seriously at all. I contacted my bank, and they reviewed the situation and immediately agreed to cancel the deal due to the condition of the vehicle, without hesitation. I let Oscar know this information and initially, the dealership stated they would place me into another car, but they later rescinded that offer, leaving me with an undriveable vehicle and thousands of dollars in repairs. This experience has been exhausting and unacceptable. I do not recommend purchasing a vehicle from this dealership.

cuidado venden carros con problemas compramos un carro del 2014 y al día siguiente prendió la luz…read moredel cheque engine y me comuniqué con el vendedor y me mandó a dos talleres diferentes para ese problema y lo único que hice el mecánico de apagar las luz y volvió la luz a prender y ahora me dicen que ya no se hacen responsables por ya pasó el mes de garantía que ellos dan ahora me toca yo resolver ese problema cuida no compren carro en este Diler

"I had an amazing experience at Adams Auto Group 2 in New Jersey! This is actually my 2nd time…read morebuying a car from them, and they never disappoint. If you are looking for a vehicle, you have to go see Christian Acosta. He was incredibly nice, upfront, and honest from the start. He helped me find a car that fit my budget perfectly and was always quick to get back to me. Also, a huge shout-out to my guy in the Finance Department-he really made the magic happen and got the deal closed fast! It was a seamless, no-hassle process from start to finish. This team really knows how to take care of people in 2026. If you want it done right, ask for Christian!"

Drove 60 miles to Adam's Auto group in Little Ferry, NJ to see a 2018 Land Rover Discover I planned…read moreto buy my daughter. Didn't call before coming, which was an issue because the car was not at that location but at their other facility in Paterson, NJ 20 mins away. I should have gone back home but I kept on course. Once there, George greeted me and let me check out the car.The sales sticker was in the window for $16,789 which is what was listed on CarGurus. There were multiple scratches around the car and a 3-4 inch deep scratch with a dent on the roof that he claimed was likely due to a tree falling on it. The inner cover to the rear hatch was detached as well so He quickly explained that the car was about to be serviced and said it wasn't ready to be sold. I asked why was it being advertised and he said the deal could still be done but the car had to be repaired first. I asked if the price could come down & he tells me the price is based on financing only because they make more money that way. I was paying in cash so he said I can't get that price and it would be much higher. He shows me fine print from their website and I counter that I found the car on CarGurus. 'That's just a 3rd party place for us to advertise. The price will be higher if you pay cash.' I walked out!! Bait and switch. Fraudulent practices, and crappy dealership.

Excellent experience and customer service. Brad went above and beyond my expectations. As a single…read moremom looking to gift my daughter a car for Christmas, Brad and his team made it possible. Not only did they help me thru the process but also made sure my daughter was happy. And until today they still check on me to make sure the car has no issues and that my daughter is happy. I recommend them to anyone who is looking for great service and car.

Absolutely never use this place. I brought my car in to be fixed and it came back with several…read morescratches among other issues that were not previously there.