Very small airport. Seems to have 2 flights for the whole day. Food options are limited and the…read morebreakfast sandwich tasted like one of the microwave ones you get in grocery stores. No chain restaurants like dunkin or anything.

This airport is small but very neat with many glass walls and cool pictures also it is very easy to…read morenavigate through the airport. Also after you get off the plane it is very easy to get to the baggage claim and rental car. Also this place is very well structured with only being so small. Nice Airport.

Check in team excellent I am handicapped and they definitely were very helpful. Will add to this…read moreafter the actual flight

If only there was a way to not give any stars! I have never dealt with any airline personnel who…read morewere more rude than those encountered on this trip. There was a male checking boarding passes prior to screening and he informed me that I would need to pay for my personal item. I have been using this bag for over ten years. It is almost empty, but I have medical supplies that I need to carry. It is a cloth Vera Bradley bag and the dimensions are probably larger than the sample they use, however, as mentioned previously, it is mostly empty and can easily fit under the seat. It could fold in half. They forced me to pay $75 for this bag. The employee informed me that the rules changed in March. I told her that was interesting because I had flown April and May with this exact bag and was not charged. She asked if would like her to look it up and charge me for those flights! I had only epi pens, medication, and my wallet and keys in this bag! Allegiant has lost me as a customer. I will never use them again. Southwest has much better customer service. They never charge for a personal item when you have their credit card. What a shame Allegiant doesn't keep a better eye on employees who are so incredibly rude. I have their pictures and names.

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

I booked a car very last minute for a trip and wanted somewhere convenient. The absolute best rates…read more- for the entire area happened to be at Hertz. The pickup was smooth and very quick and the service was great! I had to leave my actual car there, which, fewer and fewer places allow you to do so. They have a few spaces and over the phone they did disclaim that the area may not be the best so it was at my own risk. I really appreciated the heads up and I had no problem at all. I'll be back!

Had a confirmed pickup at the airport. Our flight arrived on time. The kiosk was closed. Took a…read morecab to their offsite location and they were closed. Called Hertz customer service, on hold for 20 minutes then told they must have closed early for the day. Our cab driver said this happens all the time. Next day checked at the airport, they were still closed and TSA staff confirmed this happers all the time.

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

Jessica was an absolute A.W.E.S.O.M.E. Tour guide. She was knowledgeable and gave us a lot of tips…read moreand tricks about each site we visited (where to stand in the boat and when to wear and the quality of the ponchos). She was kind and patient with everybody in the group. Now for the attractions...the Maid of the Mist and Cave of the Winds were definitely an AMAZING experience. On the Maid of the Mist, you get close to Horshoe Falls and just feel the loud roar and energy of the falls. Absolutely stunning! Went on the hurricane deck at Cave of the Winds and got a hydrotherapy massage underneath Bridal Veil Falls. The water was intense and so powerful. A magnificent experience. We had lunch at Maple Leaf Place. Food was ok. Couldn't really eat from the food court since I have IBS so I don't have much to say about the food. The steak poutine was recommended and I was told that it was good. ‍ I didn't skip out on the maple syrup and fudge tasting though. Yum! Delicious. Had no clue there were 3 different types of maple syrup and I found that I like the dark amber syrup the best. Bought some chocolate covered blueberries and jujubes. My husband loved them...me not so much. I prefer my chocolate with no fruit, but I did enjoy their tasty orange dreamsicle fudge. Because there was a big tour bus that arrived at Maple Leaf Place just a few minutes we got there, our time at the food court took too long since the lines were long and everybody in my family were hungry. This meant that it cut our time for souvenir shopping. I'm sure my hubby was happy about that. After lunch, we went to Skylon Tower and went to the observation deck. We got a bird's eye view of not just the Horseshoe, American and Bridal Veil Falls but all of the town of Niagara Falls. Beautiful! Thank you Over The Falls Tour and Jessica! My family and I had a blast!

This is a classic case of mileage may vary, depending on the person. Here's my take on Over the…read moreFalls Tours: Good: -Picks you up and drops you off at your hotel, so that's a lot more convenient than having to get to a meeting point. -I wanted to do Cave of the Winds and Skylon Tower, and they were on the list of spots they do, so it was convenient, especially with having to cross the border for Cave the Winds. -David, our guide, was personable and pleasant Bad: -The 20% tip sign. Not so much so for the sign itself, but for the fact that, as a tourist, I didn't have any cash on me. They give you a card at the end to give the guide/company feedback; they could at least give you the option to send the guide payment through electronic means as well. -The hour-long lunch stop. I could do without the lunch stop. Again, some people probably really wanted it, but for me, I would've rather hit more up. -The guide basically just took us to the stops and said meet me back here at X. They say on the site that guides love taking pictures for you, well that's kind of hard to do, if you're way back up at the van. Not that I wanted my picture taken at any time, and if I did I could've asked someone in the group to, but it just seemed odd for him to stay back. Especially if somebody in the group got injured or something. -We didn't seem to do much. Maid of the Mist, Cave of the Winds, lunch, the actual power station, whirlpool, floral clock, Table Rock, and Skylon Tower. I had done pretty much everything else, so I don't know what more they could've done. But maybe they could've done 1-2 more things if they shortened the lunch break. I got a couple of discounts when I signed up, but ultimately, I don't think it was worth it. I don't regret it, but if I could do it over, I would've just crossed the border myself to do Cave of the Winds and Maid of the Mist, and done Skylon Tower on my own.

Location. Location. Location…read more The Comfort Inn The Pointe is the closest hotel to the falls. There aren't rooms that over look the falls because you'll have to go to Canada for that but you have the closest walk from here to the 'Merica side. The parking lot is free and only for guests of the hotel. This is a nice touch as hotels in most major cities are charging 40.00 per night to park(I just spent 50 per night in Philly for this a few days prior). The front service desk was extremely helpful with maps and recommendations. The rooms were clean and there is a gift shop on the premises as well. The breakfast buffet was also free but it wasn't the greatest but again free. I'd definitely say here again if I was in Niagara Falls.

we were disappointed in our stay at the Comfort Inn. Starting with no curtains at the window. So we…read morewere awake at 5 AM. There was someone hair all over the bathtub. It had not been cleaned. The stopper in the sink was broken. refrigerator was dirty. The communal microwave on the first floor looked like it came from a college dorm room. We were one of the first to get to the breakfast area and there was no syrup there was no juice. The milk was room temperature. was a nightmare. There was one person working the desk and 30 people in line. Not her fault just bad staffing. The food truck area and back of the hotel was filthy. Trash cans, overflowing trash everywhere filthy tables. I also found dark hair on the blanket that was not ours. Overall housekeeping needs to do a better job.

Mother days brunch was better than any buffet I have eaten at Disney. The selection of food was…read moreincredible and if you walked away hungry it was your fault. Service is always wonderful . It is why we come back.

Do not believe the more recent positive reviews. The older reviews are spot on. The rooms are…read moreawful. The cabinet holding the refrigerator and microwave is sagging and looks like it is about to collapse. Trash on the floor and hair in the tub. They place a flat sheet over the comforter to hide the stains, they are actually covering dirty comforter instead of cleaning them. The beds are also too small for the frames so you cut up your shins as you walk around the beds. The people working the desk are no help. We asked for sheets and pillows and we were ignored until our second trip to the front counter. We asked them to clean the room since it was not cleaned upon arrival. They said someone would be up after the time we gave them that we would be leaving. Instead, they sent someone up immediately to incessantly knock on the door until I had to wake up from a nap after driving for 7 hours. They also had music blasting from a wedding until 10:38PM so no chance of going to sleep if you need to be up early. And to top it off, no parking spots during the wedding because they do not enforce their pay to park in the lot policy. I counted 15 car on my short walk to the door with no pass. Why am I paying for parking and people attending a wedding (Not paying for a room) are getting a free parking space?

You can read the news in today's Niagara gazette in yesterday's Buffalo News.I stopped buying the…read moregazette it's not worth it. How can you charge for a online edition when companies that advertise pay for your paper. two thumbs down.....