Very small airport. Seems to have 2 flights for the whole day. Food options are limited and the…read morebreakfast sandwich tasted like one of the microwave ones you get in grocery stores. No chain restaurants like dunkin or anything.

This airport is small but very neat with many glass walls and cool pictures also it is very easy to…read morenavigate through the airport. Also after you get off the plane it is very easy to get to the baggage claim and rental car. Also this place is very well structured with only being so small. Nice Airport.

Wow was this ever easy. I used the Spirit kiosk as soon as walked into the airport. Very simple to…read morenavigate the screens. They had a scale beside the kiosk and my bag was at 42lbs. Uh oh, anything over 40 costs me an extra 30 bucks here. After I received my boarding pass I walked up to the counter to check my bag and the woman was very friendly. I told her my bag was a couple of pounds over but when I weighed it at home it was right on the money, 40lbs. She said the scales at the kiosks aren't the most accurate and when I placed my bag on her scale it said 41lbs, and she said that was fine--woohoo! I also told her my free automatic seat assignment put me by the window, but I prefer an aisle. She took a look at her computer screen and asked me if I wanted the aisle in the emergency row at no charge--of course I said! These guys get 5 stars from me tonight!

First off, this is NOT a review of Spirit's extra charges and lack of complimentary beverages…read more People need to read the notices posted PROMINENTLY on their BRIGHT YELLOW WEBSITE. This review was written while I was in line for 2.5 hours after Spirit cancelled my return flight to Niagara Falls with no warning. After they had already cancelled my flight TO Florida and I had to drive to Buffalo to take Delta instead. Spirit sent me a $50 credit for my next flight, but I will NEVER fly this airline again. Written while in line at the Fort Lauderdale airport for 2.5 hours: Seriously? Flight cancelled from Niagara Falls to Ft Lauderdale, now cancelled on the way back, and I have work at 8:30 AM. Been in line since 8 pm, it is not moving. It is now 10:34 pm. Still in line at FLL. Been transferred 3 times on your phone lines (twice to "specialists"!!!) On the phone for 65 minutes, and I've had multiple offers to send me home Wednesday, and now one to refund me so I can pay 5x as much to book a last minute flight on another airline. Your business office is closed and I got your answering service, which can do nothing. This is why you are dead last on the airline ratings. Never again. Offering hotel rooms to only certain people; taking people from the back of the line to a different line when we have been STANDING HERE FOR OVER 2 HOURS. Update: After this second ordeal in one trip was rectified and they gave us vouchers for a hotel, shuttle to and from, and $7 each for meals, hilarity ensued again. No one takes the damn shuttle vouchers, so I had to pay to and from the airport because we had already dropped off our rental car when the flight was cancelled. The agent wrote both the name and address of the hotel incorrectly, and because of this I was not reimbursed for the hotel room for which I was forced to pay for 2 months. (Luckily I had a copy of one of the shuttle vouchers they would not accept. They dont give you a customer copy. Wonder why?) Thanks, Spirit!

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

HORRIBLE!!! Landed and there's nobody at the desk and nobody answers any phone - trying to call…read moreany Hertz in the country. Never again - where are they and HOW ARE THEY IN BUSINESS????

No one answers the phone. Nobody was there for car pick up. Was there 15 min before closing on…read moreweekend. They need to change this location's name to "Hurts." ...Presidents Circle Member.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

How can you come to Niagara Falls without "doing it all", and this is maybe the best way to do…read morethat. Obviously you pay way more money to take this tour, than to do these destinations on your own, Pros and Cons? Certainly. Pros: -They pick you up at either your hotel, or a designated area. -You get to go to the highlight spots without having to purchase separate tickets. -You do not have to pay for parking, or attempt to find parking for each of the attractions. -Border crossing could not be more easy. Cons: -You may not get to spend as much time, or you may spend too much time for you, at each of the attractions. -You are tied to a group, so part of the pace of you journey is tied to the others you are bundled with. -The "Lunch" stop. Yes you can pack your own, you can purchase at the designated spot which has a store and a Maple Syrup tasting, but clearly this is a designated tourist trap and of course the stop here was quite long. -The sign in the front of the van to "Tip your drivers, that 20% is customary as this is how they make the majority of their wages"

Our Tour Guide, Ed was very knowledgeable and told us about the points of interest and history of…read morethe area. He made sure all 20 of us that were taking the tour had a great time. We stopped for lunch and had bathroom breaks but more than that he made sure we were all taken care of--a few of us who had a more difficult time with walking he advised short cuts and places we could sit and wait.

Location. Location. Location…read more The Comfort Inn The Pointe is the closest hotel to the falls. There aren't rooms that over look the falls because you'll have to go to Canada for that but you have the closest walk from here to the 'Merica side. The parking lot is free and only for guests of the hotel. This is a nice touch as hotels in most major cities are charging 40.00 per night to park(I just spent 50 per night in Philly for this a few days prior). The front service desk was extremely helpful with maps and recommendations. The rooms were clean and there is a gift shop on the premises as well. The breakfast buffet was also free but it wasn't the greatest but again free. I'd definitely say here again if I was in Niagara Falls.

We arrived at 5, we were eventually given a room that was already occupied and then had to wait…read moreuntil after 6:00 pm to get a room. It seems as if the place is very understaffed. The public areas were dirty, the landscaping is neglected, the breakfast area was dirty and the help failed to wash her hands after refilling juice machine, mopping the floor and wiping tables. The whole checkin process was chaotic with only one man trying to handle everything including a bus load of people who arrived after us. I would like a partial refund. Worst checkin experience we've ever had and dirty.

We decided to spend our anniversary at the Double tree Niagara Falls. The check in was pretty easy…read morethey are all very friendly and inviting. We went to our room and the view was wonderful from all views. We went down to dinner and enjoyed a delicious dinner. Becky was the hostess and she was very friendly . The service is always outstanding and Damien was wonderful as our server. Great service from check in to check out. Glad we came we will be back . Looking forward to the Mother days brunch .

After taking a train all day from NYC in June 2025 to Buffalo, rented a car, and drove across the…read moreborder to our hotel room in Canada, which was busy with an emergency response team in the lobby. Turns out the place we were booked in became residence to fire victims hundreds of miles away, so our reservation was cancelled. We went to dinner and while the family ate, I was calling and trying to book a room in Canada, with no luck. Many other hotels were also housing fire victims and so we were a handful of tourists displaced. Luckily, this Doubletree had availability at a decent last minute rate. It was still more than what we were paying for a two bedroom unit across the border in Canada, but at that point we were very exhausted from a days travel and couldn't wait to settle down and relax. It had been awhile since last staying at a Doubletree, so what came to mind when we checked in? Cookies! Got one for each of us and happily went to bed the first night. All rooms were pretty spacious and comfortable. Hotel was walking distance to Niagara State Park but we still ended up driving for convenience. We actually crossed the border everyday to hit the itinerary we laid out beforehand and it was better since there weren't many restaurant options on the US side.

You can read the news in today's Niagara gazette in yesterday's Buffalo News.I stopped buying the…read moregazette it's not worth it. How can you charge for a online edition when companies that advertise pay for your paper. two thumbs down.....