During our visit, when my son (who is less than 1 year old) was a bit fussy and I took him to the hallway, Dr.Davis approached us. He first poked my son's chest, then said loudly "I heard you're a bit fussy, I have four chicken nuggets". He paused, then, raising his volume and staring at him aggressively, said "you are one of them", and then even louder "and I'm going to eat you". It's pretty clear Dr. Davis wasn't making a bad joke but was trying to scare/intimidate my son who is less than 1 year old. read more

Exceptional service , friendly atmosphere. They remember your children's names and have a beautiful facility. read more

5 stars for Dr. Davis and his medical staff. 1 star for front desk staff attitude. I was on a work call when we arrived for my son's appointment. The doctor was running late, so we were waiting in the waiting room in the front. Apparently it was unacceptable to the front desk that a parent dare work while waiting. One of the staff member sent me to the BATHROOM to finish my call. The front desk staff treated Dr. Davis' assistant poorly as well. When she walked us back to the front desk to make another appointment for my son, they pretended they didn't see or hear her. All of them should be replaced. I'll post their photos here if they treat us or others poorly next time when we visit. read more

My 5 years old daughter did 3 fillings for cavities with Dr.Davis and Dr. Spitzs. Within a few months, she got THREE tooth infections with abscess from all the fillings they did. When we found out the first tooth infection, we were told that it's very rare but unfortunately it happens. Then when we found out second tooth infection a week later, I was told it's very common. We found out the third tooth infection on the morning of her surgery day! Dr Davis told me it should be OK to monitor and wait after taking oral antibiotic, I went to see a few different dentists for second opinion, they checked X-rays and their tooth and told me the infected tooth need to be treated sooner before it spreads to her body. Dr. Davis was very positive and reassured me not to worry because he has seen many of his patients were OK like that. I couldn't find any information online saying it's OK to leave the infected tooth even the infection is localized. At new dentist, my daughter went through baby root canal procedure but she couldn't tolerate. Eventually, that new dentist extracted the bottom two teeth, and performed a root canal. My daughter needed to be fully asleep with an anesthesiologists for 4 hours, which was heartbreaking process that she had a hard time before and after the procedure. For this treatment, it cost us total $5k (our insurance didn't cover anesthesiologists $4k) After I reached out to the Spitz & Davis office about our experience, Dr Davis called me a few weeks later, saying that they could reimburse some of the expenses. But we received a check of $484 only for refund of their original fillings... Very sad experience because my daughter liked Dr. Davis personality. read more

Spitz & Davis Pediatric Dentistry - My daughter got three tooth infections in a few months after the three fillings were done at Dr. Spitz and Davis. - Pediatric Dentists Near Me - San Mateo, California

My kids love it here and the dentists are so patient and funny. I see a lot of bad reviews in regards to delta dental insurance. This has nothing to do with the dentist, but your insurance company. The office sent out many emails to patients that they will be out of network starting in 2023 and anyone with Delta Dental would have to pay up front. I called my dental insurance and found out that Delta Dental barely pays for any out of network dentists. About 30% to 50%, depending on the procedure. My company offered another dental insurance that covered almost 90 to 100% out of network, and I switched for the kiddos when the time came + FSA to pay the small additional costs. I highly recommend other patients do their due diligence and call your insurance company and see how much of out of network your insurance will cover before writing a bad review after the fact. read more

Spitz & Davis Pediatric Dentistry - Office waiting room - Pediatric Dentists Near Me - San Mateo, California

This year was my first time bringing my son to Peninsula Pediatric Dentistry and Ortho. The team was very professional and welcoming. When we walked into the dental office, we were greeted by two friendly faces. Ariana was the best with my son! She was so genuine when connecting with my son and engaging him. Next, Dr. Davis did my son's cleaning, and he just topped off the visit. My son got so comfortable that while Dr. David was cleaning his teeth, he started to hum a tune, similar to what he does at home when brushing his teeth. I was delighted to see how quickly my son got comfortable with both Dr. Davis and Ariana. The location of the office is PRIME! Although, I would suggest giving yourself an extra 5-10 mins to find parking. My son is looking forward to his next visit. read more

Spitz & Davis Pediatric Dentistry - Dr. Davis - Pediatric Dentists Near Me - San Mateo, California

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Billing discrepancy is the deal breaker. This is how the dentistry make money. I'm not going back. To be specific. The front desk gave an estimate before the procedure and charged way more after. This was when we were still in the office before claim being sent to the insurance. Totally unprofessional. read more

We've been seeing Dr. Davis and Dr. Spitz for years while our children grew up. They are always great. but I have issues with how the billing and office logistics work. almost every insurance billing after insurance changed, they don't bill the right carrier and don't seem to follow up when they don't hear anything from them (no response from insurance they billed the wrong company). This is despite me bringing a copy of the new insurance ID and noting it prominently that insurance has changed. And it usually takes several calls and fixes for them to finally correct something (one instance, they repeatedly mailed to the wrong address of a carrier despite me pointing out where they should mail the claims). also, the way the schedule appointments now is "we will let you know date/time for your next appointment" and since it's a one-way dictation, most of the time we receive a date/time notice via e-mail that we cannot go, so we have to go through another phone tag trying to change the appointment. since by the time they set the next appointment, there is no opening for different dates, our children's appointment kept getting pushed out to a point it is more than 8 months between appointments now. they are also not very careful in understanding what is covered and what is not covered by insurance.. e.g. bitewings. typically is once every year, but one time they did bitewings twice in a year, and that cost us extra $$ since it wasn't covered (and the reason was to check orthodontist's work that we've been working for years and was still pending final full 3D imaging.. so there was no reason for them to even try the bitewings-- could have easily asked the orthodontist, or us, for that matter) and recently they have changed their reminder system that it will only send reminders, confirmation, etc through a text message system--not phone call or e-amil. our landline does not have text capability. but they texted it anyway, and when no one responded (since it doesn't have text capability), they just simply cancelled the appointment 30min prior to the appointment without even verifying whether the text was actually received, but cancellation was sent through email.. which I saw and had to call and ask (we were on our way to the office). You would think before cancelling they would call the home number to find out why we're not responding...? we asked if there is a way to receive a call for appointment verification (like every other medical/dental office does) or through e-mail, and not depend solely on text messaging. and their reply was "text messaging is THE ONLY way for confirmation". Now we recently received message that they will no longer be in-network with Delta Dental. I think we will be using this as the opportunity to change dentists. read more

Dr. Spitz and his staff are THE BEST! My son was very very very apprehensive and was acting out. By the time we were leaving, he laughed nonstop and thinks the dentist is his friend. Dr.Spitz experience is what makes waiting for an appointment worth it. He is calm, super knowledgeable and makes it possible for busy mom not feel like she's got everything under control. That's priceless! Thank you! read more

I called this clinic today to schedule an appointment for my kid to get a second opinion regarding her infected tooth, and potentially get a treatment there as we were looking specifically for a pediatrics dentist. The yelp reviews seemed excellent and we were looking for someone caring and delicate to examine, perform the procedure, and potentially stay as patients. At first the receptionist said they might have a slot next week but once I mentioned we already had XRays done and happy to forward them, she then chatted with the someone and said that the next availability is in 3 months!!! And the reason why they don't have anything earlier is because the doctors are only looking to meet the patients who they can potentially build relationship with and ensure that the patients come back. I said that we might be those people but we needed to meet the doctor and get examined first, yet she said that that it will still be no earlier than in May. Despite me mentioning that the treatment is needed pretty soon as the tooth is infected, it seems like this office ONLY is looking to get as much money from the patients as they can and showed very little care. They treat kids, and I will never trust them with mine. read more

Super friendly staff, Dr. Davis is great! I truly believe my son will always love going back to visit them for check ups. Maybe until he gets his first cavity. . Seriously, if you are looking for a pediatric dentist, this is your place!! read more

Spitz & Davis Pediatric Dentistry - Pediatric Dentists Near Me - San Mateo, California

Great Staff, my daughter really likes the office. They office is always clean and my daughter has fun in the waiting room and watching her favorite movies while she gets her teeth cleaned. read more

I'm giving this review a 2 star. I like both dentists. They are really nice. However, I booked an appointment for a cavity. They quoted me a price (via email). Then the worked was done by Dr. Davis who then said because it was a certain type of cavity it would cost an extra $200. Like serious?! I obviously was not happy about this since the procedure cost almost $600. The upside is that my kid did not feel any discomfort. I just wish they were more upfront about cost. read more

Why I picked Dr. Spitz: * I did a Yelp search for Pediatric Dentist and his name came up with the most glowing, heartfelt reviews. * When my son injured his teeth last summer, I called a few dentists; his office was easy to reach and his staff offered helpful advice. * How could you not go to a dentist with a name like Dr. Spitz? Preparing for our first visit: My son is 2 1/2, and I wasn't sure if he'd be cooperative at the dentist. I asked if there was anything I could do to prepare him for the visit. They suggested reading him a children's book "The Berenstain Bears Visit the Dentist." We got that book out of the library, and it got him familiar with the concepts of sitting in the dental chair and opening his mouth for the exam and cleaning. I wouldn't recommend the Berenstain Bear book that highly, since it's geared toward 5-year-olds (with a loose baby tooth). There are better children's books out there for the first visit to the dentist - a better bet is the Dora the Explorer book "Show Me Your Smile!: A Visit to the Dentist." Our first visit: Jennifer was the dental hygienist who was really great with my son. She explained everything and taught him how to brush using a stuffed animal. She described what Dr. Spitz would do when he came in, and really put my son at ease. I was impressed. Before starting the exam, Dr. Spitz took time with my son so that he wouldn't be scared. He showed my son how the electric toothbrush worked by making it vibrate each of my son's fingers, which my son thought was hilarious. By the time he cleaned my son's teeth, my son was holding the mirror and participating. When we left, he got to choose a couple of toys and he was extremely happy. It was a positive experience for both of us. I am delighted that we found a dentist who is clearly excellent with kids. read more

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This review is for the front desk only. I wanted to make appointments for my two kids for annual checkup. I asked the front desk if she can run my insurance and get an estimate. She kept telling me that I don't know what your insurance policy is, you need to check with your company HR. HR? seriously? I told her I can check with the insurance company myself then, please let me know what code you'll bill them. Again, she told me to check with my company HR. Finally I gave up to make an appointment with them. read more

My two kids have been going to this pediatric dentist since they were old enough to start brushing their teeth. They appreciate Dr. Davis for his professionalism and sense of humor. Unfortunately, we had to change our kids' dentist due to increased costs resulting from a shift in the clinic's insurance policy. Our company provides pretty good insurance and dentists never decline it. For the past 10 years, we received a 100% reimbursement. However last year, the clinic informed us that we needed to pay upfront and then seek a refund from the insurance company. We faced two unsuccessful reimbursements in a row, ending up paying over half the amount for basic semi-annual checkups and cleanings. When I attempted to seek assistance from the clinic, I was directed to resolve the matter with the insurance company myself. Regardless of the clinic's reasons, it wasn't a good choice. Even though the kids like Dr. Davis so much, we had to switch to another pediatric dentist. read more

Took my 4yr old for his appointment and I must say, this has been the best experience I've ever had with a pediatric dentist! I am so proud we made the choice of joining this family here with Dr. Spitz and Dr. Davis. We've had many different dentists with my older kids, but weren't satisfied with overall quality of service, especially dealing with kids. Dr. Davis and his staff took great care of my little man, considering I've never been to an appointment where my kid didn't cry or felt uncomfortable, until I came here. Very patient and friendly. Also I was given options before having to go through with getting a filling, if you're wondering about what I'm talking about, drop by their office and find out yourself! A+ service... read more

It is unfortunate that I am writing this review but I do feel it is important for current and future patients to know how things were handled in our situation in hopes that things may change on how this clinic is ran. I received a phone call from the office from Marlene saying that "they have an appointment available on another day since my husband had cancelled our original appointment." We told her that we did not cancel the appointment and would very much like to keep our original appointment as it is hard for us to make any changes in schedules given that we drive 1.5 hours for our daughter to see Dr. Davis. Marlene insisted that I spoke with her on the phone and I was the one who cancelled the appointment and completely disregarded the fact that my husband indeed confirmed the appointment the day prior. We told her that they may have mistaken us for another family and that we would like to keep our appointment as it is a treatment and it is crucial for our daughter to get started with the 2 part treatment plan. Marlene was very insensitive and things got escalated where we had to request to speak with a manager. Rachel was the manager who also not open to hearing our situation and request to keep our original appointment. She informed us after doing her research that our appointment was given away to another family so when we told her that it's not right and that she should correct the mistake so we can keep our appointment and our daughter can start with her treatment, she refused. There clearly was a problem with the system and an error was made which were not as disappointing as someone who completely disregards and refuse to correct a mistake and ensure our daughter was taken care of. We had asked Rachel to escalate to Dr Davis and help resolve the matter and we did not hear back either. It is complete disregard for patient care and customer service and no kid should be treated that way. We will not be returning to this office as we truly feel we deserve better care. read more

I love this office! Everyone is super friendly and they definitely know how to put their patients at ease! I highly recommend them if you are looking for a pediatric dentist - read more

So, I really like this dentist office. My kids have been seeing Dr Spitz and Dr Davis for almost 4 years now. The office is great, it's really close to our house, in almost all aspects I'm very happy with them. BUT... I don't know if I'm the only one experiencing this or what, but filing insurance claims has been a nightmare. For dental work the office bills insurance directly...but almost every time there is something wrong with the claim and I spend way too much time playing phone tag with insurance and the dentist's, trying to get things filed properly so that insurance will accept it. We just switch insurance and it's still the same song and dance so I'm forced to accept that it's something with the dentist office itself. It's frustrating enough that we may have to go to a different dentist because I can't be spending this much time dealing with this crap. Has this not been an issue for anyone else? Is it just me? EDIT: I talked with the office again, and they called the insurance and were able to confirm that PPD had filed everything correctly after all and it was the insurance (Cigna) that made a mistake, and so far everything seems to be fixed (for now). read more

Our first visit to a dentist with our 22 month old went surprisingly well. My little one is a bit younger than most kids when they start seeing a dentist, but has so many teeth! Dr. Davis agreed to do a check-up (not cleaning) to make sure there was nothing to be concerned about. He was wonderful and patient while she clenched her jaw and shed a few tears. He talked her through what he was doing so she was quickly distracted and calmed down. She spent the rest of the day telling everyone she went to the dentist :) read more

Best pediatric dental experience I have ever seen! My son was laughing the whole time.

The team at Peninsula Pediatric is amazing. Today was my daughters first visit to the dentist and they made her feel very comfortable. Even though she had her reservations she left feeling excited to be at the dentist. My 5 year old son has been going to see Dr. Spitz and Davis since he was 5. I highly recommend them. read more

thhhhheeeeee beeeeessssstttt!!!! dr. davis taking care of my babies chommmmmmperrrrss! read more

Spitz & Davis Pediatric Dentistry - Pediatric Dentists Near Me - San Mateo, California

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Thank you for another great visit Dr. Davis and staff! You're all amazing with the kiddos! read more

Spitz & Davis Pediatric Dentistry - We love Dr. Davis, Dr. Spitz & staff! Best pediatric dental office! - Pediatric Dentists Near Me - San Mateo, California

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I never imagined I would have enjoyed a dental visit so much. I took my 3 yo for her first visit and this visit far surpassed expectations. She doesn't like the doctors but this was a breeze. Everyone was so friendly, they explained everything they were doing, laughing and joking along the way. They had great COVID precautions and we felt very safe the entire time. We waited a really long time (cancellations due to illness, then COVID) to get her first appointment but it was totally worth it. I was so impressed by the entire experience. Thank you. read more

All the pediatric dentists in the Kaiser network had horrible reviews so I went to Davis and Spitzer - they were very professional and gave me some guidance on how to get my 14 month old to brush- I am looking forward to having them be my son's regular dentist for the next however many years he needs a pediatric dentist (18 years?) read more

Came here for a second opinion on my toddlers teeth and had a great visit (and will stay with PPD)! My daughter hated her first dentist appointment with a different dentist and screamed most of the time. She didn't make a single (upset) peep at PPD. So happy to have found a new dentist my daughter likes. read more

Dr. Davis and his staff are awesome! My daughter had a terrible experience with her previous pediatric dentist and was terrified to return. They were very understanding and patient. At no point did they force her into doing anything she didn't want to. I am amazed my daughter let them even count her teeth because in the past she would hold her mouth shut and or bite at this point. We could only try cleaning one tooth this time but I have hope that by next time they will be able to clean all of her teeth. The entire staff really understands children and knows how to ease their anxiety and work with them. read more

Dear Dr. Spitz, Thank you for the immense kindness and patience you show to the little ones. Especially the little ones with developmental disabilities. I am a social worker to this population. Families often tell me horror stories of visits to pediatric dentists who struggle with their children and will even go so far as to tell the parents that they cannot work with their child due to behaviors related to their disability. I always refer these parents to your office and you work your magic. Once these kids make their way to you, I know they are in good hands. For this I am so grateful. Sincerely, The Social Worker with one less thing to worry about read more

My review is for Dr. Spitz . He is great. He has a way with kids that gets them to listen and brush their teeth. His assistants are good! My kid has had a good experience with going to the dentist, thanks to Dr. Spitz and his team. However, at our last visit, the receptionist who greeted us was crabby and not very hospitable and friendly -- she was curt and barked out a terse" can I help you?" and practically tossed the clip board at me across the reception desk to fill out info. Is that the kind of first impression you want for your customers? What happened to nice manners of hello or good morning, how are you? read more

Yes, that is his real government. Almost like fate, no? I'm over 21 and I STILL take the train from the City to San Mateo to see Dr. Spitz. I've been seeing him since I was 3! Back when his office was at Los Portales on Mission St. Yeah, waaaay back in the day! When he moved to San Mateo, my family and I stalked, er, followed, him to the peninsula twice a year. I used to love taking stacks of paper money from the toy drawer, which sis and I used to make our own board games =) No cable when we were growing up *shrug* It saddens me to have to think of leaving my lifelong dentist. You know you're too old when you're older than the dental assistants, and the little ones look at you with confusion across their tiny gap-toothed faces. Their mothers look around me in search of my child but no, it's just me here. *Long sigh* read more

Nothing short of amazing. My 3 year old was not wanting to go inside the examination room, she returned loving every second of her dentist visit. The thing that I liked the most was the hygienist and the doctor got her comfortable just by talking her through everything. They were all so warm, everyone stopped to chat. It made a difference. They did have a little screen but I think we could have gone without it and still been fine. My kid did learn a lot about oral hygiene. I highly recommend them. read more

Any child would hate going to the dentist. That is, unless you have Dr. Spitz as your dentist. He was my first and only dentist until I turned 21 (he's a pediatric dentist). His office is great. I remember playing video games in his office, from Nintendo, to Super Nintendo, to N64 (Yeah, that's how long I visited there). If video games weren't for you, there were plenty of blocks and magazines for your consumption. There was/is a heat sensitive pillar where you could leave your hand prints and a lcd galaxy on one of the walls. When you go into the rooms, you can pick out a movie from a vast range of children's movies. Dr. Spitz and his staff would always try to entertain you and make the visit as pleasant and friendly as can be. He also has a big drawer of toys to pick from after you're done. I always picked those styrofoam propeller airplanes. :P If/when I have children, I'll send them to Dr. Spitz. read more

I took my son today for the first time. As a health care professional I really value getting information. Joan, the dental hygienist, was amazing with my son. She and Dr. Davis both have great respect for children and were so professional. They were very warm and caring and really wanted to make sure I had all my questions answered. Also -- not judgmental about breastfeeding which was a relief! read more

Love the staff and doctors! Everyone is so patient and kind. It really helps lower the little ones anxiety. We got our 2.5 year old to sit and get a proper cleaning. Never thought she'd do that! Highly recommend! read more

I just took my daughter, who is 20 months, for her very first dental appointment. It was a wonderful experience, and I believe my daughter really enjoyed it! When we arrived, the front office staff was incredibly welcoming and happy to play peek-a-boo with my daughter and show her all the fun toys that were available to her. (The front office theme is Space, which was super cool!) They then led us into her designated room, which was also filled with toys and really fun things to look at. Joan, the nurse, came in with "Chompers" (a puppet dog with a set of dentures) and asked my daughter to help her brush his teeth (She did and thought it was so funny). Joan then took the time to tell me about Dr. Spitz, his practice history, and his methodology. She then showed my daughter all the neat tools the Dr. would be using to examine her, and let her play with them so that she realized they were not scary. My daughter was having a blast! When Dr. Spitz came in, he took his time and was very gentle with my daughter - she was smiling and laughing the whole time and did not get upset at all! As a first-time mom, I had a lot of questions and the Dr. did not rush me and gladly guided me through her dental care for the next 9 months. I can confidently say that we have found our Pediatric Dentist! Dr. Spitz, Nurse Joan, and his entire staff are superb. read more

Spitz & Davis Pediatric Dentistry - Spaced theme waiting room! - Pediatric Dentists Near Me - San Mateo, California

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After bad experiences with other pediatric dentist in the past wanting to do invasive work on my son and aggressively approaching my son I was worried my son would never feel comfortable at the dentist again. We went to go see dr.davis for a second opinion and so glad we did. Dr.davis and his staff are amazing my son was treated well and they are very patient with him. The whole visit was so great! My son gets very anxious and the visit went extremely well. Dr. Davis approach is great I really wanted someone who would do the least invasive treatments on my 2 year old and dr.davis approach is great he listened to our concerns. I will be recommending this dentist to everyone my only regret is not finding this place early enough. They answered all my concerns and I left the place feeling confident and happy our son is in good hands. My toddler for once left happy and not crying I'm so happy we found this dentist. read more

Being new to the area, we had to find new EVERYTHING, including a dentist for my kids (ages 6 and 8). We have been to several GOOD pediatric dentists in our previous city, so I have some good basis for comparison. This practice was AMAZING! Not only Dr Spitz who was GREAT and clearly loves his job, but his office staff and hygenist (wish I had gotten her name!)....they were just everything you would want from a pediatric team! We were running late because I got lost and then couldn't find parking, but they were so understanding and patient (and I didn't want to start off a dentist visit for my son with any anxiety about being late...). They spent plenty of time talking to *him* and educating *him* as the patient. They made x-rays painful (he always gags and hates doing them, but not anymore!). Looking forward to having such a GREAT pediatric dental practice! read more

My son's have been going to Dr. Spitz since they were little. He is a wonderful dentist with a tact for putting them at ease and making them feel comfortable before treatment. I would recommend Dr. Spitz to anyone looking for a pediatric dentist because he is experienced, knowledgeable, funny, compassionate and remarkable! And most of all, he doesn't use papoose chairs! read more