Worst carwash in the area. Overpriced and incompetent. Not that difficult to run a carwash guys, **** or get off the pot!

The quality of the experience here was so disappointing. Paid $150 for full interior and exterior cleaning. They claimed my car was "done" in 45 minutes! I go out to my vehicle and the whole grill is still full of stuck on bugs! I pointed it out and no one wanted to come clean it! My seats are covered in a white film from whatever cleaner they used. It's all over the seatbelt buckles. The seat however are not clean! Still coffee spill from why I brought it in and the spots on the headliner were never touched! Horrible quality and over priced! Do not recommend. They rush you out to take more people then they can handle. read more

Five Star Auto Detailing - Spill uncleaned. - Car Wash Near Me - Brewster, New York

See all

Car looks brand new. Got the exterior and interior detail. Everyone was super friendly and the quality was great. Ignore other reviews.

They always do an amazing job. Super friendly. Jacky is an amazing manager so easy to communicate with. They never disappoint car always look like new after they are done with it. read more

See all

Paid $76 for the worst cleaning I've ever had. Tripled the price from last year. Will not be returning. Do not waste your money by coming here. read more

This place is quite literally a scam. I asked for a quote for a quick vacuum/clean of the inside, made it very clear I just wanted something SIMPLE. The guy told me he'd check the computer then came back out and waved me onto the track. Then continued to tell me it would be about $350 and 3 hour service after I'd made it very clear literally all I want is my back seat vacuumed. (I have a broken ankle so I can't do it myself but this is something literally free at any gas station.) I insisted that... no I'm not spending that much money nor time when all I want is a vacuum and they carries to say that their vacuum was now 'broken' and this was the best value for me. I am so sorry to be that person to write a poor review on Yelp but this is actually insane. I then made it very clear I'm leaving,& he then offered me the deal of "$250 and 2 hours, & I'm already in line so it would be hard to let me out." This is literal scam behavior??! Like.. I'm confused? read more

I went on a Saturday morning.. First, the pricing chart is confusing! guy said Wash, Vacuum and Clean inside $65.... I picked and got only a wash and vacuum ..and they did a Terrible job for $40 very very disappointed! Customer service, felt rushed. That very same afternoon, My Mother went and got, wash, vacuum and clean inside for $40... read more

This place used to be great. Now more people Work here and it takes even longer to get in and out. Average of at least 30-45 minutes. Always leaving with spots on the car half the time they don't do the wheels and must be reminded and seems like no one cares anymore very disheartening. Some workers here are great,but others just really don't care if the car is clean. Not cheap to come here so wish they would do better sad how down hill it's gone with more workers smh read more

Wish I could give zero stars! Should have looked into their reviews before going there. Spent $30 on their hand wash option because the guy there offered that to me when I told him I want an interior and exterior cleaning. The interior was not even touched, covered in dust everywhere, the windows still have smudges on them! Worst car wash I've ever been to! If anyone bothers to read these reviews, definitely go elsewhere or just do the car wash yourself, you'll have better results probably. read more

See all

Another update, kudos to the staff for always being so nice & polite. Lol, yesterday's visit I asked that they just vacuum the front of the car, as a single driver I just wanted to save them a little work & they omitted vacuuming the front of the car all together. read more

Five Star Auto Detailing - No streaks when a clean rag is used! - Car Wash Near Me - Brewster, New York

There is zero customer service for issues. Was charged tax on a gift card and that is a no no! Illegal in NYS . Not wanting to start trouble and Instead of reporting it to the attorney general, I just called and waited forever on phone to get a refund. This was quite a chore. The window care on my care are poor at best. Streaky. Dirty. On my next wash I mentioned this to manager Carlos and he just looked at me. No "I'm sorry or we'll make it up to you." I phoned them again recently to get info on an unlimited car wash program. I signed up for the same plan as last year and found out the services are NOT the same. Again I asked why are some me my services missing that I had last year. Carlos said that I did not pay for those services and told me to have a nice day... AND the prices on the signs when you pull up to the attendant? How confusing are they? Very ambiguous and confusing! read more

I came here and paid for the works and the super interior and it was horrible !!! So I waited about 30-40 which is expected because that is what is mentioned on their website. They said they were done with my Audi, so I approached the car and all I see is water stain around my vehicle. The outside of my vehicle literally looks like it was just sprayed down, because the tire and rim where just filthy and not shined. Even the windows had a whole bunch of beading. I even told one of the guys that were in charge about all the beading and he walked around and sprayed and wiped it down. And then said to me thank you for your patience and enjoy your car. 75 bucks down the drain. Smh read more

See all

Had not been here in 6 months as I go to Iguana Car wash in Mahopac mostly. I live 4 minutes from Splash and car was filthy. The people are always friendly and I always get the basic wash for $12... except this time the basic wash/exterior only was $16!!!!!!!!plus tax! They said due to inflation the price had to go up.. I am not a math Scholar but if inflation is trending at 9% that should mean a price of approx $13.10 not $16. I will not be back. read more

Cashiers she's very pleasant slightly expensive but the interior was done excellent there's not a speck of dust or dirt left.

back for the weekly clean. the young people did a great job as usual...always quick and always pleasant and professional. many thanks read more

Five Star Auto Detailing - Car Wash Near Me - Brewster, New York

Way overpriced but most of the time they do a decent job. Too many added extras to get what you want done. Once I paid to have an interior cleaned and they didn't vacuum the sand in my trunk after a trip to the beach. When I questioned the young lady about it, she became angry and said, "You didn't tell me!" Why should I have told her if I paid for the service? One time the gentleman putting my order in tried to get me to do $100 worth of services. I eventually got it down to $50. Menu and services are too hard to understand. I would go for convenience, but I would recommend newbies to get schooled on their game. UPDATE: I replied to the owner's comment requesting a phone number. I left my number but so far I've received no response. read more

I wish I could give 0 stars. This place is a disaster. My car wasn't clean first of all. They run it thru and don't even bother to do anything else after. I asked for the $26 service; exterior, vacuum inside as well as an inside wipe down. I wanted to add on my 2 rubber floor mats. The man outside said that the $26 service doesn't include inside and what I wanted would be $65. I was confused. We went thru it all again, to ensure there was no miscommunication. The answer was still the same. So I said just do the outside and floor mats. Which was $26 in the end. The woman inside said they charge $1 per floor mat, I have 2 yet they charged me $4? All of that and they didn't even clip my mats in when they chucked them back into the car. Don't let them take advantage of you read more

These people can even dry a car And they can even clean up my rims And they miss a lot of spots that is still dirty....

Made an appointment for the five star interior and exterior while visiting family on a road trip. Was able to make an appointment the next day and got a call to confirm as it was expected to rain. Dropped off the car first thing in the morning and a 4 hour detailing was done in 3 hours. Everything came out great. The Interior looks and smells brand new. The exterior is squeaky clean. I appreciate the attention to detail and would definitely recommend. read more

This place went to complete shit in the past 2 years. I've been a loyal customer for over 10 years, had the unlimited package for about 3 year and had multiple details done and even gave them a 5 star google review 2 years ago. Every year the service gets worse and worse. On Friday 12/3/21 my wife's brands new car she just purchased 3 weeks ago was damaged on the hood by an employee pushing down too hard watching/drying of course my manager tried denying it had happened from them. What a shame there's no good car wash in the Brewster area. Car is currently at Patterson auto body waiting on an estimate. read more

Five Star Auto Detailing - Car Wash Near Me - Brewster, New York

Best car wash ever!!! I go to them all the time the workers are so honest. My son dropped his gold chain and we had forgotten about it. When we came back into the car it was sitting on our dash. Honestly, I am never disappointed with the work. Jaky is such a brilliant worker. She always greets us with a smile and if I've ever had a minor issue she is quick to fix the situation. I would recommend this car wash 1000%. Also, my car is always super clean and has no dirty spots when we leave. Love love love read more

My rating has not changed but they regional manager did call me and we discussed the issues. I was offered a free wash at a later date. I texted (Bill) as I was asked to do, the general manager with questions on a detail and when I could come in for the wash? I texted him on Tuesday, June 8th at 9:46 AM. I am still awaiting a reply. That said I won't be going back to Splash again. read more

Last time going here. Came out with a dent across my rear bumper. Employee said it was there before because there was an old drop of paint, so somebody fixed it. I never had bodywork done on that part of the car and the dent wasn't there this morning, did they back it into anything? No, it was there, someone painted it. No, the drop of paint is probably accidental from when I had rust on the wheel well fixed and the dent wasn't there this morning. Last time, I had the interior done and noticed a couple days later that the floor mat on the front passenger's side did not belong to my car. The new registration sticker that was sitting on my dashboard until I had time to remove the old one was missing, too. Not going back. read more

worst car wash ever!! paid for ultima interior cleaning and a seperate wash outside. 61.75 and left with dog hair on my seats. dirt on my mats and a very poor job. I spoke with manager and she says dog hair dont come off with a vacuum paid 61.75 I WILL NEVER GO THERE AGAIN. read more

$32.50 to wash the outside, tires, mats, vacuum and windows. Dashboard and center console not touched. Not happy!

I noticed the more expensive cars they spent my more time with and with the same service. When I notice that I always strike up a conversation with the owners. If you have a pick, they never bother washing or wiping down the tonneau cover. read more

Went above and beyond for what I paid. Super great. My car was a wreck from a cross county drive with two 6 year olds... read more

Five Star Auto Detailing - Car Wash Near Me - Brewster, New York

I picked the 30 minute interior and I asked they not do the back because I was in the process of moving. They dropped a tin urn belonging to my service dog who recently died and dented the tin. After all said and done my touch screen on the car and it's blue tooth functions were rendered useless. The employees barely speak English and were tossing my property around like it was garbage. read more

Paid $38 for a car wash and the main dashboard and center console were left completely dirty. I asked the main attendant if someone forgot to clean it and he said no. I will not be going back here again. read more

The car wash part is good but they don't always (OK, they probably never use) clean towels when drying and that could damage a paint job on a car! The people who dry off the cars tell me that they don't speak any English (they tell me so in Spanish) and I had to struggle with my basic, rusty Spanish to communicate with them. I think the Spanish people on staff were happy I had to struggle to communicate with them--why can't they speak at least basic English? Stinks! read more

Horrible horrible horrible! I am new to the area I needed to try a new car wash I went to Splash Car Wash spent $25 for a basic car wash which is a robbery within itself. I soon as I walked into the car my dashboard was still filthy I had to call the attendant to come and clean it again, and even when I complain they still did not do a good job there was still coffee marks all over the dashboard. my cupholder in between the seat was still full of dirt and dust. Overpriced horrible quality, never coming back again. Stay away. read more

Very slow, I sat for close to an hour for a basic wash and interior vacuum with wipe down. During that time about 3 for every 5 customers had to call the attendant back because they missed something. It's my first and last time trying this place. read more

After 13 years of being a loyal customer bringing 4 cars I'll never return spent almost 50 dollars on an interior wash and the inside was still disgusting worse the manager and staff did nothing to rectify nor did they even bother to come to the car to see the terrible job see photos attached extremely disappointed read more

See all

OK, First off their car wash/detail/interior menu really needs to be streamlined to understand what you want/need. To many choices and there isn't alot of time as the cars behind you backlog quickly. Today I got a regular wash with wax, super interior (OTHERWISE the inside would not be done) and a sealer wax. With tax it was $76.00. For a car wash... REALLY???!!???!!!!! I can get the same thing in the Bronx for $15.00. You may say, yea but its in the Bronx... well to that I SAY, everyone up here CAME from the Bronx, so it really isn't that much of an inconvenience is it???!!!!!???!!? The wash etc was good, but really no better for an extra $55.00 or so dollars. Lower your prices !!!!!! There are plenty of other options out there. read more

This is hands down the worst, most over priced car wash on the planet. If you love spending 30 dollars on a car wash and 30 minutes at home cleaning your car, this is your place. After the first time I says "everyone is entitled to an off day" but evidently it's just how they do business. Someone needs to tell them a few things. 1. The wheels are part of the exterior of a car. 2. You can't not clean glass with wet towels. 3. You need to wipe the entire interior down. 30 dollars for a car wash and the windows are filthy, there is dust everywhere and the wheels weren't even looked at. I will never go back to this place and I can't wait until I open my car wash and put this joint out of business. This is all out robbery. I detail cars for a living and this is a sorry excuse for a car wash more over a detailing center. They have no clue what those words mean. Save your money and take your car anywhere else. read more

See all

Way over priced for a bad car wash. You would think for $40 they would completely dry the car and clean the windows. Would not recommend!

Twice I have gone to shelton location and both times was very disappointed. First time paid interior detailing it was bad. Now went and paid for the works, car is still dirty. read more

Splash always does a wonderful job and gets you in and out quickly! Like the fact that the washes are all done by hand!! Thanks Splash!

New to the area and tried Splash for the first time. Efficient, not over the top detailed when I got the full service wash plus mat cleaning. I don't think they scrub the mats, just spray them off. Windows were cleaned but streaked with a little dirt still, like the rags were not completely clean. For those reasons I give a 3 star. Now I know what to remind them to be more thorough with next time and would definitely come back. Better than other places I've gone in the area, just not as good as where we went in NJ. Definitely worth giving it a try. All the staff were 5 star, very nice and helpful. I was especially pleased that the credit card I've been missing was apparently found on the floor under my seat when vacuuming. It was laying on my seat when I picked up the car. That honesty is greatly appreciated and I'll be back! read more

Slowest splash ever. Waited in line for over 20 m finally got to the front. Asked if I'd be out in 10 m as I have a commitment shortly. They said probably not. Ugh... keep driving. read more