This office is Full OF SHIT!!…read more A customer, me comes in with what i considered an urgent matter. A loose Bridge "" the office refused to help me bc he didnt have medical clearance from a PCP. I told this office I dont have insurance, and this dentist blew my case off like a wet fart!! He plain didnt care i needed help NOW!! What a class oct... Oh, and they charged me $79 for ex ray. Very POOR experience!!

When I say the worst dental experience that I have ever had - i mean that with every fiber of my…read morebeing! I came in for an emergency visit on 1/31, waited an hr and was told to come back the next day since the dentist wasn't there. Came back the next day got a filling and a temporary crown. I had to call them to ask about when the permanent crown would be ready- they were trying to recommend additional services but yet hadn't finished the first procedure Fast forward TODAY- I'm finally getting my crown - had to pay first - which was crazy but whatever- I won't be back EVER!!!

Super expensive and not reliable. I went there due to mild discomfort. They said I would need an…read moreextraction and a bridge and pressured me to get started that day. The estimate was $4k out of pocket even with insurance. I told them I would go home and think about it. I got a second opinion and the other dentist fixed the issue with a root canal for $600 out of pocket. I had another bad experience a couple of years ago where they said I needed a root canal (different tooth) and the referred me to an endodontist where I was told I didn't need one at all and I was fine. They recommended work that doesn't need to be done and charge outrageous prices to do it. Stay away.

Dr. Andrea Folayan was amazing. She was patient from beginning to end. Very informative and I love…read moreshe gave me options to choose from and assisted with creating a plan to correct my dental issues. Also during my procedure she made sure I was comfortable and that I didn't feel any pain. The best dentist I've ever been to.

It has been a long time since I have been in a dentist office. Luckily I choose to come here. They…read morewere kind and helpful through my entire appointment. So I will break down my experience. Since I was a new patient I came in to get my teeth x-ray and examined due to my wisdom teeth. I talked with Daniel Krenz in his office about my teeth and he had one of his dental assistants take me to the x-ray room. She was very helpful with the x-ray and was gentle with the tools that I had to bite on for the x-ray procedure. Afterwards I was escorted to the exam room where Dr. Krenz would go over the x-rays and problem spots in my mouth. He would also explain all the options and processes for each procedure. Once everything was explained to me the main question I had to ask was the cost of it all. Dr. Krenz was more than happy to send Ellen, one of his employees to come and crunch numbers for me. She was very thorough with showing me what the cost were, and what my insurance would cover and how much would come out of my own pocket. Ellen went above and beyond in terms of help. She would go over all the bases for payment plans and cost. Once most of the financial stuff was done and I knew what I was going to spend, it was time to get to my actual teeth. So the first thing that was done was to clean and treat my gums. I was escorted t another room where my cleaning would be done. Dr. Krenz came in to administer the shots to help numb the bottom of my mouth during the treatment. Getting shots in the mouth seems like it would be the worst thing ever, but it was surprisingly not as bad as I imagined. Once my mouth was numb they began to clean and treat my gums. They did a very good job as I never experienced any pain or discomfort. The entire process went by pretty quickly. Overall I had a great experience at Spring Smiles Dental Group. And I will be going back for more work while also looking forward to going to the dentist! Thank you all for your great work!

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I had a great experience at Gentle Dental today. I have been to three different dental offices in…read morethe past two years and none of them were satisfactory. The front office staff was polite and organized. The hygenist worked MAGIC on my teeth and removed some fuzzy stuff that had been bothering me for months. She really did a great job and took her time. Everyone was very friendly and the dentist was thorough with her exam. Thank you for an efficient amd positive experience! I'm glad I finally found a great dental office.

How does this company end up fucking up my girls teeth up. The amount of times I have been called…read moreor told afterwards how much y'all have hurt her teeth, gums or have just overall fucked something up is ridiculous. Nobody should ever have to go through that with their dentist ever, I never had to go through it with mine so why is it such an issue here? She has given way too much money to y'all for her to be coming back to me and telling me how much issues she has been having. Multiple Cavities and a Root Canal, y'all pressured all the fillings in her teeth out after getting her braces removed. All the appointments for those fillings and all the money just down the drain. 0/10

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.

I have been getting dental care here for many years. The entire staff is professional and friendly…read more Would like to compliment Gio, for going above and beyond his job during my last visit. He is an asset to the organization.

We came here for a routine cleaning. We were initially told we wouldn't be charged anything since…read moreour insurance was going to cover it. During the appointment, they suddenly claimed I had several cavities that were "really bad" and needed immediate laser treatment. They also pressured my wife into agreeing to pay over $600 for what was supposed to be a routine cleaning visit. They tried pressuring me too, insisting I needed treatment right away, but I decided to get a second opinion. I went to another dentist, and he confirmed that I have no cavities at all. None. All I needed was an annual cleaning--which is exactly what I came here for in the first place before being charged $600+. This feels like a complete scam. We were upsold on unnecessary treatment and I definitely do not recommend coming here.

I'm a 70 year old male who had a stroke 2.5 years ago and I am left side paralyzed in my arm and…read morehand. I don't look for sympathy from anyone and I try to do what I can by myself. One thing that I can't do is is pull hang nails from my right hand. At my appointment today I begged the staff at new Caney dental to simply help me and was denied help. Even by the dentist. Who called herself a doctor. I don't like to be ugly but if she is going to address herself as a doctor she might want to spend a little more time in the gym.SHAME SHAME this makes me wonder just how the medical professionals treat the elderly.

Walked in, signed in and was never acknowledge. Waited over an hour after my appointment time and…read morewalked up to receptionist and without even given a chance to express my concern and I was told "they are running behind" Didn't even apologize for the delay. The receptionist called me back not even a minute later and sat me in a back room. A young lady was there and asked me for an update on my profile. Mentioned I was on a new medication and she finding even know how to spell it. Waited for about another 10 minutes. Music was loud, there was laughing and there was a conversation being done about in front of the door about a patien. obviously no privacy. I walked out of this very unprofessional office. NEVER TO RETURN