If you don't use Dr Reagan Carroll you should. Conservative, Absolutely Professional, Gentle in his…read moretreatments and knows exactly what he's doing. Office staff and Hygienist are all excellent.

I had decided to use this office because of how wonderful the staff and dentist were with my…read morechildren. They had Medicaid dental and this was the office chosen by our plan. It's located in the Woodlands Mall on the second story, near the Escape Room and Carousel (through the back of the food court). They always called and text prior to appointments, were kind in the event I needed to reschedule, and always spoke to my kids and I with respect. I felt like family long before I, myself decided to purchase their plan. I'm an underemployed single parent and it should have given me a year of basic dental services. As an adult, I would give this dental office two stars. I purchased the annual office plan for dental service. I had my exam with the dentist and was advised I needed an under the gum cleaning, which is additional to the package I had purchased. I asked if I could still get my teeth cleaned and I was told no. I couldn't do anything without an under the gum cleaning and I didn't have the additional funds because I had spent over $2k on an in office yearly plan. I was completely bummed even after asking several times. On average, that leaves me feeling like this is a three star dental office. I paid $2k for the dentist to tell me I needed a clean under my gums. I know. :( That's why I came for your help.

As a person in their early 20's learning how to navigate the real world, especially concerning how…read moreinsurance works and how it applies to a new location, can be confusing. From the moment I spoke with the receptionist, until the end of the phone call, she was so unfriendly. I was treated like an extreme inconvenience the whole call. She had such an unprofessional attitude and was so annoyed by the fact she had to even speak to me. Instead, she decided to profusely keep judging me because I didn't know certain information. If you struggle with dental anxiety or if adult phone calls are something new/difficult to you, DO NOT attempt to go here. I couldn't imagine speaking to anyone in the manner of how she spoke to me, especially not an inquiring new patient. Beware.

The dentist gave me a crown and it was awful. It was super painful. I actually cried from painread more

Dr. Tran and his staff are the best of the best. Everything regarding my treatment plan was spelled…read moreout prior to any treatment. No surprises. The staff were very accommodating and had sensed of humor. Even Dr Tran. After he numbed me for a filling, he asked me "Are you having any pain?" I answered " Nope". He then said to me " "That's too bad"! I pretty much had to laugh. My teeth were cleaned and the person who cleaned my teeth was very thorough and took her time. Over 25 minutes. No muss no fuss and no blood. Do yourself a favor and make an appointment today.

Made an appointment over the phone last week for an appt today. Filled out their paperwork in…read moredetail ahead of time as they requested. Got to my appt today and the unnamed assistant behind the mask tells me that unfortunately they do not have enough time to take care of me today and that I would need to reschedule. I took off of work to go. WHAT A WASTE OF TIME!!! I'm a returning patient and would give them a ZERO if it were possible. I will look elsewhere for professional customer care.

This dentistry office is AmAzInG! Who knew you could have an enjoyable time w/ people & instruments…read moreright in your face & mouth! Not me! Everyone I encountered during my 1st appt was warm, helpful & positive. It was quite apparent that everyone loves their workplace. My hygienist was Samantha & she made all the difference for me. Dental visits can cause me some anxiety, and I told Sam that right up front. She proceeded to adapt her whole process to accommodate that. I felt so cared for! And I can truly say I look forward to my next cleaning! And oh, by the way, their skills are top notch as well.

Great dental appointment recently- hygienist- Noeli rocked! Excellent "bedside manner"…read more Information on teeth is solid. Appointment times are easily scheduled, wait time minimal. In and out with an appointment for next time!

Today I had an emergency appointment because one of my fillings had fallen out and I needed it…read morechecked. As soon as I arrived, a staff member (I don't remember his name) handed me paperwork for a tooth extraction. I was surprised because my appointment was for an emergency visit, not an extraction. When I explained that my appointment was for an emergency, he insisted that it was for an extraction and didn't seem interested in listening or discussing the situation. I felt dismissed and that my concerns didn't matter. My impression is that this office cares more about doing business than providing quality patient care. Because of this experience, I would never recommend Serenity Dental to anyone, not even my own family. I would encourage others to choose a dental office with better customer service, better communication, and a higher standard of care. I hope the Magnolia location takes steps to improve its service, starting with better staff training and treating patients with more respect and understanding.

This company is very unprofessional. My son went there for…read morea cleaning. They did a deep cleaning in 30 minutes and charged almost $800. I spoke to the facility manager and the regional manager. The facility manager was very disrespectful and unprofessional. She didn't care about the patient. She was only concerned about getting their money. I would not recommend this place to anyone.

1 Star - Extremely Frustrating Lack of Communication…read more Our experience with Rayford Modern Dentistry in Spring, Texas has become incredibly frustrating, not because of the amount of money involved, but because of the complete lack of communication regarding a refund we are owed. We were informed that our refund of approximately $280 was submitted for processing on June 11, 2026. We later spoke with Bill, who told us the refund check had been processed and would be mailed. It is now August 22, 2026 -- more than two months later -- and we still have not received the refund. More frustrating is the lack of communication. We have attempted to resolve this directly with the office, including communicating with Bill and Roxana and following up by phone, yet the matter remains unresolved. No check. No email. No letter. No returned phone call explaining what happened. No meaningful update. At this point, it isn't even about $280. It's about basic customer service and accountability. If there is a legitimate problem processing a refund, communicate that to the patient. Don't tell someone a check has been processed and mailed and then leave them chasing the office for months trying to figure out what happened. We have now had to escalate the matter beyond the local office and contact the practice owner and PDS Health leadership simply to try to get an answer about a relatively straightforward refund. We have given the office numerous opportunities to resolve this privately and professionally. Unfortunately, the continued lack of communication has left us extremely disappointed. I will gladly update this review if Rayford Modern Dentistry resolves the issue and provides an explanation for what happened. Until then, based on our experience, I cannot recommend this office when it comes to billing/refund issues and communication.

I have an upcoming appointment and was called about it. I could not understand the message due to…read morethe speed of the speech. They call and talk so fast that it can't be understood. I honestly have no idea what time the appointment is. If only they had made a calm relaxed message I would not be here now writing this. No text message. No e-mail. Just a rushed voicemail that cannot be understood. Anyone else have this issue. So frustrating.

Dr. Chu and the team at Perfect Smile are truly professional, experienced, considerate and…read morethorough. You can trust them with your teeth in any situation! Be thankful to have such a skilled doctor solve any of your teeth needs... We all know going to the dentist is nervous, but leaving Perfect Smile is always comforting....Dr. Chu is one of a kind and so glad I went to Perfect Smile....

Dr. Darby at Perfect Smile treats us like family. He is great with my kids and calms every worry…read morethey have had about going to a dentist. Our son broke off a good portion of his two front teeth a few years ago. After several other local dentists tried to fix it and failed, Dr. Darby was able to create the perfect solution! He fixed them and they even stayed fully intact through braces and football! Thank you Dr. Darby for all that you have done for our family.

Second visit in a year and absolutely perfect. and Painless. Let me start by saying this is the…read moremost caring dentist I and my children have ever used and hopefully will ever use again. They aske at everl level of care if you're ok or need anything. My emergency toothache appointment was booked for same or next day within minutes, and within minutes of arriving I was in a chair getting taken care of. Totally awesome staff and doctors..... Highly recommend