My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

Very professional, the communication was great, and they stand behind their work. I would…read moredefinitely use again.

Altho Noel didn't come to repair my washing machine, he provided just the information I needed. He…read morewas so honest in telling me that parts weren't available to repair my old machine. And, by providing a picture of the machine and describing the problem he told me that IF it could be repaired, it would be major and costly, and not worth it. This is just exactly the kind of person I want to deal with. I will certainly call him if I ever run into a appliance problem in the future.

Was worried that I would not be able to find anyone to repair my very elderly dryer. Noel was…read moregreat, found the part needed, was able to come and do the repair quickly and at a reasonable price. Would highly recommend this company. Honest, reliable and professional.

had a problem with a malfunctioning washing machine. called and he coached me through diagnosing…read morethe problem and fixing it. how much did he charge me? Not a single dime. this guy is a straight up mench, good, honest man. he will be my go to guy for any appliance repair.

We called Avery Appliance to come out & fix our ice maker on our Whirlpool Refrigerator. They came…read moreout took out the old ice maker & replaced it with one that worked but not properly. We contacted them again and told them of the problems it was having & were told to wait it out a little bit because sometimes they can take a little bit to cycle through and get back to normal. So we waited and then one morning we woke up to a flood in our kitchen coming from the ice maker and it had completely stopped working. So after cleaning up the giant mess we contacted them again to explain what happened. After another month with still no reply we called again! I was then told they would be out to fix the problem after the 1st week of July due to the Holiday and someone on their staff being out of town, but they would call us back that week to set it up. NO CALL AGAIN! On August 23rd I called yet again to see when was someone going to come out & fix this as promised more than once & I was again given the our apologies someone will be there the last week of August speal. So here we are 2 days before October 1st still NO CALL/NO SHOW! We are now wanting a full refund on the bad ice maker that our old one was replaced with ($412.99) because it never worked properly and no one seems to want to come out and fix it like we were told they would! I would never recommend them to anyone after being ignored & lied to for months.

He asked me my address He found our place. It's not easy to…read morefind!! He's very professional and straightforward. I have decided to have him fix my wash machine .

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.

Prompt response. Repaired the burner and the oven on the GE range, and the Miele refrigerator. They…read morewere experienced, knowledgeable and professional in every respect. Fair prices. Great experience. Highly recommend. Would use them again. Freds wouldn't even come out to evaluate the problems! (And that is where we had purchased the appliances.)

I will certainly use Absolute Appliance in the future if needed. The tech (Rob) was very…read moreknowledgeable, polite and timely. The service call was also more reasonably priced than others that I've contacted. He was careful to use the proper tools (oven dolly) so as to not damage cabinets. They'll be my 1st call next time.

They had the part and it was cheap! A dream come true. It was a great dream …read more There's a problem , they want 85 words .

Tim, from Jeffries appliance repair came today and fixed our refrigerator. Fixing the problem would…read morebe expected. I was totally impressed with the knowledge and professionalism Tim exhibited. Being a small independent company with quality employees puts, in my opinion, far above the big name companies with no personal touch.

TOTAL SCAM!! User beware! Not only did they refund my deposit amount but they also asked me to…read moreremove my 1-star Yelp review and asked that I ask my bank not to continue their investigation (which I disputed for fraud). Sound like a legit company? Yelp, I hope you read this as this company asked that I degrade the efficacy of your site by taking down a bad review. This company thought that by giving me back my deposit I would hide their fraud. In the end, they actually damaged my fridge instead of repairing it. I called Rain City Appliance Repair in Spokane because they were able to respond same day. The person that answers is a guy named "Winston" with a British accent and the phone sounds like he is overseas. He booked a technician that came out that afternoon and the tech spoke almost no English. He tested the temp of the fridge and diagnosed a broken defrost element without opening the inside panel of the fridge, which is where that pice is located and where he ended up working. I had to pay $200 for the call out and the remaining balance would be invoiced upon completion. He came back a couple days later to finish the job once the part arrived, or so he said. Within an hour of the tech leaving my home, I got a call from "Winston"who proceeded to call twice a day every day for payment. I was working so I wasn't able to pick up the phone. I have had many home services without having to pay an invoice within a day. He called twice a day until finally a couple days later I said I was having a Sears technician come out that week to look at the job they did because I had concerns. On top of the other issues, the company has an address listed in downtown Spokane but when I went to the address I found it is virtual rented office space. The company also has an affiliate company named Hot Wire, supposedly in Bothel, but it has the same email and phone number so it's the same people. SEVEN DAYS after the service I received a text saying that I needed to pay the invoice or they would send me to collections. Completely unethical and illegal. The Sears tech came out and told me he had heard many complaints about this company and the issue with my fridge was part of a lawsuit with Samsung where they will provide the part for free. No charge for anything. He also said that because the guy took off the inside panel, he likely broke the seal and if there wasn't a problem before, there now would be and the panel would need to be replaced. A woman from Rain City, who I think is also part of Hot Wire called me back the day after and I told her I would not be paying the balance and want a refund on the $200 deposit. She didn't seem phased, said she was sorry I felt that way and that she would discuss with management. Which is the same thing Winston said when I told him they couldn't take me to collections after 7 days. The affiliate company also has many 1-star reviews saying that they were ghosted after making payment or that they broke their fridge. DO YOURSELF A FAVOR AND CALL A CERTIFIED TECHNICIAN FROM A REPUTABLE COMPANY.

Repair Dishwasher - the motor on my dishwasher gave out. Rain City was able to fit me in pretty…read morequickly and did a great job on the repair.

Our dryer was making sounds like it was on its last legs. Kurt handled the problem. He came out,…read morediagnosed it and had the part installed the next day. It was quick and for a reasonable price.

Kurt was responsive and quick to resolve the issue. He researched the make & model of the dryer and…read morewas honest and reasonable. Fixed it (a random wrench adapter had worked its way out of a pocket). Great guy, highly recommend!

Great work at a reasonable price Would recommend them to…read moreany one. Local business Came out on a Sunday

Exceeded my expectations in every way! Quick response time, updates on progress to my location,…read morecourteous, knowledgeable, and more than fair pricing. Highly recommend, and I will use again (and again)!

David was courteous and friendly. He was competent and straightforward…read more Erik was similarly friendly and capable.

the technician, Ivan, gets 10 stars. the wait time to receive parts for the microwave, and set up…read morerepair took 2 months. Bosch tried to send a scratched up rebuilt part when my appliance is 2 years old and looked new. I don't like the bot communication use. now my 2 year old washing machine, GE, is broken and had to wait 2 weeks to have it evaluated. let the wait begin again to get parts and repair it. Fred's really needs to improve the service department. going months without certain appliances is not ok. I have warranties on all of them. good thing too.