I went in the other day to spend a little extra cash on some fishing stuff. When I walked in the…read moreguy at the counter was discussion steelhead fishing with two other customers. I took my time selecting my items, but 15 minutes later that converstation was still going on. I stood off to the side for a moment or two, waiting for the clerk to see that I was ready to pay for my items. He did not acknowledge me. So I said outloud, "I am ready to check out". He took my small handful of items, and between arguments with those other two customers about which part of the Columbia was open, he very slowly began to ring up my purchase. It honestly took him two minutes to scan my five items. Then he just .... sat. Stood there and argued with those other customers (who were not trying to make a purchase - maybe they had done that before I arrived, but they were not holding any merchandise) about where the Columbia was closed. I finally got frustrated and left. Bottom line -- don't go here unless you wish to be ignored. I cannot imagine this place staying in business. I ended up spending my money at Dicks -- at least they had time for me. I would not suggest this store for any reason. I really miss Grumpy's (which this new store replaced).

From the owner: We have the largest selction of fishing supplies in Yakima. We also carry Guns, Ammo and Hunting…read moreSupplies.

I was in your East Wenatchee Store, when I was standing at the gun counter. I was waiting my turn,…read morewhen a redheaded employee with a beard took a gun from the case went to the computer to check inventory. While he was at the computer he pointed the firearm to his right. He pointed the firearm at me and the customers that who he was helping. I commented that he had just flagged me with a firearm. He shrugged his shoulders and kept on walking. He didn't apologize or say anything. It was the most disrespected i have ever felt in the store. Anyone that is handling firearms, with a trigger lock or not, should know the universal firearm rules. 1. Treat all firearms as loaded and always point in a safe direction. 2. Never point a firearm at anything you don't want to destroy or pay for. 3. Keep your finger indexed until you have sights on target and you have made the decision to fire. 4. Know your backstop and what lies beyond it. Your employee violated universal rules 1,2, 4. I don't know the condition of the firearm. I know that I was looking at the muzzle and that he was pointing toward the other customers and toward the corner of the store. This event occurred at approximately 1315 hours. You can review the camera footage and see what I am talking about. I also spoke to the fishing manager about the incident. I was very upset at the lack of respect. A simple sorry would have sufficed. I have Hunter Education Students that are better at muzzle control then this associate. I recommend he be fired for violating the firearm rules. If he has done it once, I am sure he has done it multiple times. I am not going to let this rest. This is not the way people need to be treated.

Staff in firearms is, at best, mediocre!! Not very knowledgeable! I only buy if I can't find it…read moreelsewhere. Very little ammo selection in store. You have to order ammo many times

Everything is ridiculously over priced. Saw online that they had a pair of shoes in store I had…read morebeen wanting so I came down at 830 and wandered around the shoe department until about 850 and NOONE came to check on me up until about 858 when I was already walking out a lady rudely asks if I needed help because they were closing in 2 minutes. I said no I didn't find what I was looking for I stood around by the shoes for almost 30 minutes but thanks anyways. She then " escorted me " to the door like what?? was I gonna book it back in? Nooooo Not to mention the shoes are so unorganized everything is mixed up. Idk why I keep coming to this store I leave disappointed and empty handed every time but hey at least my wallet is still happy. I'll just order online directly next time. Thanks for reminding me why I hate going in store!! ZERO out of ten I do NOT recommend!!

They took out the one decent department this store had, no more fishing stuff at all..read more

Small town RV supply and service store with mediocre customer service and marked up prices on…read moreparts. I've shopped here a few times and probably will avoid unless I have an emergency and need something the same day. I will go to Tri Cities or order my stuff online. Amazon has a lot of RV parts and if you have Prime you get free shipping. I found that this store charges $120 a gallon for roof coat material. I can get the same stuff off the shelf in Pasco for $88. Some would call this gouging.

Absolute worst place to repair an RV. Was promised priority service of 4 days on warranty repairs…read moreand they had it 6 weeks! Manufacturing company (Thor) was overcharged so much they took them off the list of approved repair facilities! Blue Dog RV was charged almost $800 to replace a slide topper! That was just for labor, not parts! I had to have them reinstall the topper because it wasn't installed properly and they did the work in 45 minutes! ($800 for 45 min work!) The list of overcharging goes on and on... technitions are not qualified or certified to perform maintenance on any RV .. when I asked about certification I was told they didn't know! Since certification requires specific schooling I would figure they would remember if they had been certified!...avoid this place like the plague if you Don't want to get ripped off!

Kevin in the shoe department at Bass Pro in Mesa, AZ, was phenomenal. He was courteous,…read moreknowledgeable, polite, helpful, and a great sales associate! He helped us process an online order. Helpful and 100%! Thank you.

Absolute worst customer service ever. Front manager was rude and mouthy. amd according to customer…read moreservice we called at the corporate office he lied to us as well. We will never buy another thing from that store. Looks like ranch and home and cabelas are getting all our fishing and hunting business

I would rate these guys zero stars if I could. I will never buy anything from them again. The…read morecustomer service is a joke...don't take my word for it, go ahead and try to call them right now...see if you can get anyone on the phone. HA!