sometimes 5-star reviews are goodbyes. this is exactly that type of Yelp entry…read more Whole Dog Market was recently acquired by another company, and they are taking on the name of "Pet Wants." I'm sure it will be a lovely experience as much of the staff will be staying on. I found out about the acquisition on a recent trip to pick up the kibble I've been purchasing there for the better part of 3 years. the folks notified me that they will no longer be keeping Fromm products in stock (available via special order) and that I should transition to Pet Wants kibble. based solely on that interaction, I don't think we are fully grasping what it means to switch the kibble a dog has gotten used to--or the inherent stress and effort it takes to gradually shift the dog's (or cat's) food. I wasn't happy about that. I love the staff here, and our dog got his name from an inspirational visit back in 2022. but I'm just not getting the point of selling to Pet Wants, nor am I "with" the concept of force-switching (lack of a better term) to in-house kibble. I'll probably go back, but my primary visits will be to Highland Pet Supply, which keeps all Fromm products in stock. thanks for the memories!

I wish we had a Whole Dog Market in Savannah! It is great one stop shopping for your dog…read more We happened upon The Whole Dog Market when going to shop at Trader Joe's. It is right next door. There is plenty of parking with the private lot. Along with many other stores in the shopping center. The store is open and bright. It is easy to find items in The Whole Dog. The items are organized well. Also the space is not cramped so you have plenty of area to move around. I loved all of the grain free food options! It can be hard to find different types of food. Especially with good ingredients when you read the back of the bag. I did not have that issue at The Whole Dog Market. They also had dog foods at a variety of price points. They had a large refrigerated and frozen section. Also an area with probiotics, calming chews, and much more for your pup. And of course large treat wall! The customer service was phenomenal! We were greeted upon arrival. The associate asked if we needed any help we told her we were browsing. She said to ask if we needed any help. We ended up having a few questions. And every single question we had she answered completely. She obviously knew the products in the store well. She also gave us suggestions or substitutes for products if they did not have them. Basically if you are in Atlanta and you have a dog the Whole Dog Market is a place you should visit!

I love Hollywood Feed. They always have the best foods and toys for your pets and great advice when…read moreyou ask! I have visited two stores in Atlanta and one store in Nashville and got the same great service. Keep up the good work, Hollywood Feed!

I shop at the two Buckhead and the Brookhaven locations. All provide great customer service with…read morestaff members truly knowledgeable about product. I also feel like I am providing my fur babies with high quality food and items. Hollywood Feed offers free same day delivery on purchases over $50, which is super convenient. I also love their same-day pick-up services.

This could be a great spot if the owners/staff weren't awful, rude, hostile people. Everything…read morethere is SO overpriced. You can get anything in there for a fraction on Amazon or another local pet shop. I love to support local, but being treated in such an awful way is not ok. Do yourself a favor and shop elsewhere.

I always receive such thoughtful recommendations from the staff at this wonderful pet store. My…read moresenior kitty loves the new toys recommended (who knew a catnip carrot could bring such joy!) and they helped me picked out lots of healthy, yummy food now that our cat has been removed from her urinary diet. Happy to have this wonderful business so close to home.

Today was my first day visiting Pet Supermarket but it won't be my last. As soon as I walked in I…read morewas greeted by William. He asked what type of pet I have and then explained the layout of the store. (I have a Pittie btw). There are a lot of products in this store! They have all the usual suspects: kibble, wet food, treats, refrigerated, etc. What sets them apart from other pet stores is that everything is neat and tidy and in their own specific sections. Everything is easy to get to and the selection is fantastic. But what really made my visit special was William. He was warm, cheerful, informative and genuine. As I waited in line I saw William interact with EVERY customer that walked through the door and those that waited in line. He had an intimate conversation with each of us but not too long so that we weren't kept waiting in line. He signed me up for their pet program for future discounts and even gave recommendations on hiking trails for my dog and me. Most of all, it was so relaxing in the store. I didn't feel rushed and there was no music blaring or dogs barking. Although there were a couple of cute ferrets sleeping, rabbits burrowing and parakeets chirping in their cozy little homes near the register. Thank you William and Pet Supermarket for making my first visit a great visit. Have a lovely holiday weekend!

That absolute dirtiest pet supermarket I have ever been to dog hair everywhere. I had to get the…read morecashier to clean the dog hair out of the sink that people left in there after cutting their dogs here which is not allowed, but the staff did nothing about it. hair was everywhere all in my nose, my hair. It was nasty. I would never take my baby there again.

We have been coming here for almost a year now for monthly grooming since moving back to the…read moreAtlanta area. The only person who can care for my baby is Yasmine (Mia). Max lovers her. Yasmine is sweet, kind, and so patient with him. Thank you Mia for your care of my baby.

I recently visited the PetSmart at Suwanee/ Johns Creek location to purchase goldfish and had a…read morevery disappointing experience. The manager on duty refused to sell any fish, stating it was due to the Persian New Year. If this is a legitimate company-wide policy, I fully respect and understand that. However, the issue was not the policy itself -- it was the way it was handled, which was absolutely disrespectful. The manager's attitude was dismissive and unprofessional. She did not take the time to clearly explain the situation or answer questions. Instead, she walked away mid-conversation and made no effort to assist me further. As a customer, I felt ignored and disrespected. Good customer service is not just about policies -- it's about communication and respect. Even when denying a request, staff should be courteous, transparent, and willing to engage. I hope this feedback is taken seriously by the corporate heads , and that additional training is provided to ensure customers are treated with professionalism, regardless of the situation and their race.

I haven't had the best experience with one of their groomers. The rest of the staff is actually…read morevery nice. I dropped my dog off at 8:30, and was greeted by Nicole another person at the front desk. The groomer, Alarria, hadn't arrived yet. When I dropped him off I asked them to check and see if he was excessively matted in any areas so that I could try to get any of the matting out and also so I knew what to expect. They called the groomer and described what was going on and let me know that she said she could handle it , I even brought them the specific shampoo the groomer recommended for detangling. The groomer texted me at 10 and said " Hey This is Alarria from The Pet Set , So I've examined Hendrix and todays total is going to be $235 . $135 for the bath, services , and haircut . $100 for the dematting process". I said ok sounds good. At 1:30 she texted me letting me know his belly and sides of face needed to be shaven due to matting. I said ok, and said I just want it to look appropriate. I just didn't want it to look bad. At 5:30 I texted and asked if she was still grooming him and she said yes. And then at 6 PM she texted me this "Hey so , After working on getting off all the Matts safety off it took a lot more work than originally expected. I had to get other groomers to help me hold and demat him through the whole service so he wouldn't move and so we were able to get him finished in a timely manner. With that being said today his price would be $285 . Payments today will be made Via Cash , Cashapp , Zelle , and / or Venmo ." I'm not sure what she meant by getting him done in a timely manner because he had been there for 10 hours. And she was trying to charge me and additional $50 on top of the initial $100 dematting fee. She was still working on his face when I arrived and you could tell she was rushing. She also told me that I was going to have to put in work to get the Matts out of his face which but I had agreed to having it shaved down. So she went back and shaved it down. Even after him being there for 10 hours you can tell parts of his cut was rushed. His ears are uneven and the hair around his privates is not cut properly. I expressed my concern with her charging me an additional $50 on top of the fees I already agreed to and she got mad and said I'm always difficult and that she refuses to ever groom my dog again. This was my second time coming. I never got upset and remained calm although her attitude was really bad. They also told me I could only pay via Zelle or cash app directly to Alerria which I thought was weird but I paid the initial agreed upon amount of $235. I think the should have set dematting prices on their website and they should also limit the number of dogs they take at a time so that there isn't such a lengthy wait to get your dog back and they can pay more attention to the details of their work. I would have liked to of spoken with the owner or a manager but maybe after writing this review someone will reach out.

I just moved back to Atlanta and was checking out pet stores. I was drawn into this charming little…read morepet store in Midtown, Atlanta. The staff was extremely charming and clearly enjoyed what they do and why they are there to begin with. They were very knowledgeable about all aspects of the business. Then I got to see two perfect haircuts on Standard Poodles by there groomer. I am very impressed by this establishment and highly recommend you check it out.

Just happen to come through the store on a beautiful Saturday afternoon. Really love the selection…read moreof products and excuses. Great customer service and some very interesting products. Prices were reasonable, and Service is great.

had a bit of a detour from Highland Pet Supply when Whole Dog Market opened at Midtown Promenade…read more now that a company called "Pet Wants" acquired the local business--and without going into too much detail--we are back at Highland Pet Supply for Fromm kibble. It's a HUGE deal to switch a pupper's kibble and I sadly did not get the sense the Pet Wants people fully understood that... but the Highland Pet folks absolutely do. fantastic selection and great people. and the owner is a fellow sailor mouth, which I very much appreciate.

Absolutely amazing place. I needed to find a self doggy wash. The staff was so helpful. They even…read morehad an apron in the room from me to use. I was in and out in 20 minutes with my mini Schnauzer. I will definitely get a package and will be back.

It was our first visit today and we cannot be more happy; I used the self wash station (they have a…read more4 bath package that gives you a nice discount) and it was very convenient and comfortable. I'm super grateful with the staff, they were very nice with me and my dog. Definitely recommend.