1. At first I thought this place was great until towards the end of my treatment. I expressed how…read moreunsatisfied I was with my left molar not turning, but since I was at the end of my treatment, they said there was nothing they could do about it. 2. Retainers should all fit same but in my case they didn't their was a noticeable difference in the shifting of my teeth depending on which retainer I wore. when I brought it to their attention, they said just wear the one I am most comfortable with. 3. I lost my retainers, so I went in to get a replacement. I was told to keep my molds in case of a ai loose them. To my surprise there were two top molds and no bottom. So if I wanted to get a replacement somewhere else, I couldn't. 4. It's been less than a month since I lost them and they are saying I have to get new molds, because they assume my teeth have shifted so much in a couple of weeks that they would not fit smh. I am very disappointed, but I have no choice but to go to them for the replacement. because if I go somewhere else without molds, they charge an arm and a leg SMH. If you choose this place, make sure you check your molds and stand your ground when it comes to your treatment.

Reception staff worked extra hard getting us an appointment that would fit our needs, I really…read moreappreciated that! All of the hygienists were kind, helpful and informative. My kids had no problem getting x-rays and getting their teeth cleaned. The dentist also gave us more information about braces, and reassured of our concerns! The waiting room is large, brightly colored and inviting. Glad to have found this place.

I didn't know that it was procedure to give nitrous oxide to all children and this resulted in a…read morevery bad experience for my daughter. She was distraught and sick for the remainder of the day. I do not like the idea that it is policy to drug the children then they insist on doing the procedure without parental supervision while these poor kids are drugged up. They also suggested putting caps on her baby teeth at the age of four. This has since cause issues with her new teeth coming in, two loose teeth for over a year and a half. When I took her in to get them checked they just told me to have her wiggle and twist them and they would come out on their own. Now this has resulted in her needing to get all four teeth with the caps pulled because they would not come out even though her new teeth were coming in behind them.

My thing they got the tooth out just fine then sent me home with my son. Then the pain started gave…read morehim what they told me too and he is still crying saying help me dad so I called up there then I was first hung up on then called again and was told he will just have to muscle throw it sry. Terribly inhumane to make my son go through pain when he doesn't have to.

I love my dentist here. She is the best and makes a special pain cocktail personalized for my…read moresensitive teeth.

My kids and I absolutely love this place - everyone who works here is so friendly and helpful! One…read moreof my boys has ADHD and a speech disorder, and my other son has autism and brain damage, and going to the dentist was always a stressful ordeal for me AND the boys. No longer! The dentists and hygienists are so patient and fun that my kids no longer hate going to the dentist. Also, I recently developed an ulcer on my tongue and they got me in the SAME DAY I called. Doctor Sarah Deeds covered all bases to make sure there wasn't anything further going on, explained what I could do to help my tongue heal, gave me prescriptions in case it came to that, and even gave me a referral to an oral surgeon in case my ulcer wouldn't heal. Then she called a few days later to check up on me! Talk about going the extra mile! We sure will miss our friends at The Children's Dentist when we move this fall.

TERRIBLE. I had an appointment but the morning of, I was…read morerunning a fever and had the flu. I did the responsible thing and called and rescheduled. I went to my re-scheduled pre-paid appointment today and they are charging me a $75 cancellation fee! For the FLU! I guess they'd rather we come in and get everyone sick. The flu season is the worst it's been in 30 years! I told Jessica they lost a patient today, she didn't care...but hey, they got my $75, right?! Taking it right out of my pre-payment. Do not recommend.

Excellent care. Both dentists are very knowledgeable and the hygienists are very attentive.read more

I can't say enough great things about Dr. Spurgeon! From the moment I walked in, the staff made me…read morefeel welcome. Dr. Spurgeon is incredibly kind, gentle, and detail‑oriented. He explains every step, checks in often to make sure you're comfortable, and truly goes above and beyond. Five stars all the way!!

I want to say first and foremost that from an actual dentist and hygienist point of view nothing…read morebut a great experience, to the point that we continued to go paying out of pocket when they dropped our BCBS insurance. As a family of five that all go to this office it is disappointing when a miscommunication on an appointment is handled so poorly, our appointment request for the day after returning from a trip was entered as the day we were traveling back from the trip for a cleaning. We were notified of this while traveling and immediately rescheduled the appointment for the following Monday when they had an opening and it was chalked up as a miscommunication between both parties. We show up for the appointment on Monday as rescheduled and are informed that we will have to pay for both visits as we are leaving the appointment. The front desk attendant did not care that they put the appointment on the books wrong and required us to pay for both visits. As previously stated the staff apart from the front desk amazing, front desk is disappointing to say the least and puts a black mark on a nice business.

When I moved back to my hometown in Clarksville, TN I had to find a new doctor, dentist, eye doctor…read moreand so forth. Being a techie, I looked online. Dr. Garrett's website is what drew me in. I found it to be informative and they contacted me almost immediately after leaving my contact information. My most important requirement was that his office use my insurance coverage, which he does. His office is in a lovely location that is easy access between Memorial Drive and Madison Street in Clarksville. His staff is always friendly and inviting and I rarely have a wait time. My assigned dental hygienist has become a friend and she is very, very thorough and helpful. Their reception and billing staff is always very personable and helpful. They are up on all the current technology and have several work stations for the variety of dental services they provide so you are not left waiting in the lobby for an open chair. Dr. Garrett himself is very friendly and knowledgeable and puts patients right at ease. They are very accommodating for patient's individual needs such as seat positioning during procedures (I cannot tolerate laying flat back) and I understand they can help with those who find dental cleanings and procedures unbearable. I see several happy children whenever I am there so his service is family friendly as well. When I got married, I added my husband on to my dental plan and he was able to get in as a new patient with ease. Dr. Garrett, our hygienist, Cyndi Fyke, and the staff was so very helpful during my husband's cancer treatment and became a part of his pre-radiation/chemo treatment and his ongoing care plan. Their assistance in his treatment plan truly helped in his long term recovery. As with all patients, they are diligent in their observations and recommendations for oral care and hygiene practice and do not try to get you to do unnecessary procedures and replace previous dental work unless it is medically necessary. I truly trust Dr. Garrett and his staff and I highly recommend his practice to anyone new in the community or someone looking to change to a different practice in the Clarksville, TN area.

I am a wimp when it comes to the dentist, but Dr.Garrett and his staff are very patient and…read moreaccommodating. The dental work I have had done there is top knotch.

I had a wonderful experience at this office. The environment is very relaxing compared to other…read moredentist offices I have been to in the past. The hygienist, Quentin, was great. He answered all my questions and did a great job cleaning my teeth. When I met with the dentist he was very kind and honest. I needed to have a filling or possible crown and he explained everything to me with options. When it came to getting the insurance stuff squared away the office manager was fabulous! I had a great experience. I was hesitant to come here based on all the bad reviews but my experience couldn't have been better. I recommend you give them a try.

Worst experience I have ever had. A total nightmare! It's definitely not a "dental spa" in any…read moresense of the word. Your time is of no value to the dentist at this establishment nor is your comfort or care. I hope this review saves others from being treated like I was.