I had a flat tire and was completely flat barely making it here right before closing. Chris the…read moremanager was outstanding and completely put me at ease. He came out right away to take and look and told me my options. My car was back on the road in less than 45 mins with no appt. Chris also explained other services and I will now be going back for breaks and rotors as I did not know they also offered these services. Thank you so to Chris and Brandon for all the hard work.

After reading some of the reviews I was hesitant to go back to Virginia Tire & Auto. I had been…read morethere many years ago. Due to convenience, I made an appointment to get four tires. The car was taken into the garage within 10 minutes of the appointment time which I was pleased. The job took a little longer than the provided time estimate. Which happens at most shops. My issues began at checkout when I was provided the invoice and noticed a $350 tire plan. I asked the customer service person if he was going to let me know that he added the protection plan. The response, "Oh I thought I mentioned it". Typical used car sales man tactic. Then suddenly the car needed an alignment. The rep threw down on the counter and alleged document which showed the tires out of alignment; however, he didn't even try and explain what the form said just began to tell me I needed it. I was still aggravated about the protection plan, so I told them to give me the keys and I drove away. The car drove perfect and didn't need an immediate alignment like he tried to upsell me. I don't mind the upsell if it is done in a professional manner. This felt shady and I wasn't sure I believed him. The new tires are great and I am happy with the installation. If you decide to go here pay close attention to the final invoice.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

This place is a cut above all the rest. The customer service is outstanding! They are quick,…read morePolite and full service. I came in for an oil change on my work car. They are very well versed with fleet billing. I don't pay for this. But the value is extremely amazing. They clean the windows. Top off fluids. Fill tires. They very quick. You get to sit in your car during service. I plan on taking my personal vehicle here. When it's time. I am very particular about my personal car. So that's saying a lot. I have been to a few jiffy lubes and quick oil change shops. This blows them all away.

I used the Jiffy Lube website to get an estimate and arrived fairly early at this location to get…read morean oil change and tire rotation. I ended up waiting in a line of cars and then had an employee approach and tell me that the lift was broken and they couldn't do a tire rotation. I was very disappointed that the website didn't have some kind of alert about this service being unavailable. As a result, I had to take my car to the dealer since it was my next closest option. Also, when I went to add feedback to the company website about this, it never worked and gave me a "captcha error" each time. Honestly, fail after fail from Jiffy Lube. I can't recommend their services and would encourage you to seek other options.

First of all shout to Elizabeth! She works the front desk, her communication skills and customer…read moreservice is over the top. Overall, this shop was amazing. Pricing is fair and quality of work is superb. Great communication between the shop and front desk as well. They provide detailed pre and post inspections. If they offer a service and feel like is overprice talk to them and they will find a way to work with something more managable. In our experience, we decided to go somewhere else to get our brakes done and the quality and pricing was a complete failure from the other place where we decided to get the service from. This resulted in wasted time and broken parts from something that was supposed to be "cheaper." But because of their detailed pre-inspection both times that the car came in we were able to get this resolve. I felt like Premier Auto were pretty transparent from the beginning, especially with being a woman, there is always the fear of being taken advantage for this reason. I highly recommend this place. Great jobs guys and I will make sure my husband keeps coming to you in the future for any car related issues! Thank you for working with us and ensuring our experience was pleasant from start to finish!

Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

Steve is amazing and he's very knowledgeable, Always great customer service when I take my vehicle.read more

Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement…read moreheadlights, oil change and alignment. Great value for service rendered. Thanks Steve!

I called ahead to ask if walk-ins were being accepted for an oil change. The phone was answered…read moreimmediately, as in K&B does not have an automated system to navigate through. Great! Upon arrival, I was welcomed and after filling out the intake form, my vehicle was brought into the garage for service. The lobby is very nice! There's comfortable seating, air purifiers, a coffee maker with assorted options, tv, relaxing music, and gorgeous live plants. As I waited, there was a steady flow of new and repeat customers. It was a great vibe. K&B's pricing is transparent and fair. They ran a complete diagnostic and I agreed with their honest recommendations. I am very happy I found this place!

Honestly, quality of service, knowledge of modern car repair is the heart of their operation…read more Value and quality of their service is unique and parallel or better of car dealers service shop at much lower price! They just have replaced Timing Belt on old Lexus. I have studied Mechanical Engineering and could tell they are very knowledgeable! I rarely trust other mechanics, however I trust K&B Auto Service. Tom is very honest and great engineer! RM

I bought the lifetime wheel alignment plan and when I lifted my truck, had to upgrade suspension…read morecomponents as well. When I went back to get my wheels aligned they charged me the full price. What is the lifetime wheel alignment, if it's not a the life of the vehicle? There was no clause in the original contact stating that all parts have to remain OEM! Had there been, I would not have bought the lifetime wheel alignment plan, knowing that I was going to be doing upgrades along the way.

The service I received at the Firestone in Abingdon, VA. Was amazing. Good friendly employees. Joe…read moreGarrett was exceptional

Just a normal Friday -- being in dire need of new brakes bc I have to go out of town for a baby…read moreshower the NEXT DAY ... mind you, I left my car overnight, Thursday night, at the shop I now USED to go to. I've been going to the Shell off Backlick rd for years -- and for the past couple of years, I *have* been thinking that it's gotten a bit expensive, but I've never had another option so... I've stayed. This changed when I got the estimate for new rear brakes and rotors...and I thought ehhh.... Nah. Thats looking like they're trying to up charge me. And this was confirmed by my bf and his mechanic dad. So in a pinch, my bf had gotten some work done there in the last and I thought, Why not?? Let's go there and see what they say. Not only was this Mr. Tire FAST in their quote back to me, when everything was said and done, I BASICALLY paid a good 300$ less --labor and all--than I would have if I had gotten my stuff done at the Shell (If I get my breaks changed, I probably shouldn't be charged individually for the brake fluid flush....) So I thank the Mr. Tire for this. They got themselves a new customer!

Terrible service. Car was done and sitting in the parking…read morelot over an hour and was not told until I walked up to counter to ask if it was done. Manager on duty didn't care when I approached him. Do yourself a favor and go somewhere else for your alignment.