People here are super nice and sweet Food are hot buffet…read moredaily breakfast and dinner ( Monday to Thursday ) Room is update fashion and clean ( so called no 1 clean hotel Shower) Very safe in the area It's hidden gem It's a Home Love it and cannot say enough thanks to all the members Especially they upgrade my room for my 90 years old mom for she can take a shower not in tube Thank you all ! Thank you all thank you Gerson ,Luis ,Allen Julia ,Alicia ,Nane,Sajia,Toni ,Dillon ,Marbella ,Miriam Claudia ,Jason,Carlos ,Arthur ,Marita ,Brandy Especially Sajia and Alicia you upgrade my moms room then she doesn't have to move to another smaller one Cannot say enough thank you to you all May the lord bless you

Good people. Good service. Decent rooms…read more They have evening meals on weekdays which makes it even better.

Very nice first visit with this chain. Needed one night in the area between soccer days and this…read morewas a recommendation from a friend in the area. Good friend that steered me right. Lovely place that was clean, welcoming, and overall good experience. This is a go to place for me in the area now. Booked online through their website. Easy check in later that evening. The parking is $10/night, but a savings if you do not have a car. Parking anywhere around the building is plenty, except for in front. The room rate was excellent for a king with a kitchenette (not dish ware) and a pool view. Comfortable bed and nice bathroom with separate shower and tub which I like.

The room 234 and overal hotel has maintenance and cleanliness issues, and that's because the…read moremanager whoever he/she is, does not care: -The phone number I called several times, and no one answered -The couch in this room smells like hell, omg -The blinds are torn and someone used white tape to cover up the rips, very bad look. -The carpet has a few little pieces coming up -The corners have white corner gaurds, instead of using colored ones to match the walls, very cheap to do -The hallways have stained up carpet -The exterior windows are dirty with spider, cobwebs and just plain dirt -The hallways are too dimly lit -I noticed no camera in the elevator waiting area, this is unsafe -The food is expensive and adds 18% tip, no choice in the matter -The general lobby area rug is a mess, with stains and needing vacuuming -The landscaping was a wreck, needs mowing bushes trimmed evenly, sidewalks needs a good powerwash The OK-somewhat good: -The bed is comfortable and the sheets were clean and smelled nice -The customer service at the lobby desk was good, they were nice each time -The food was good (just too expensive) Solution: -Hire a new hotel manager that will care about the hotel, organized, making making sure everything is clean, smelling nice, landscape and parking lot are clean and train the entire staff to be detail oriented. Have once monthly staff meeting with all, to just go over anything in general that has been working great, and things that need improvement, give staff spot awards for doing a great job (after training and seeing that they really are doing great).

Food was amazing and the customer service was awesome very accommodating and helpful specially with…read moreour guests.

I have always felt comfortable and relaxed at the double tree newark ca , the crew up front on…read morecheck inn is very courteous, they give you water and warm cookies , doti , simi , and pathel are super nice up front and they always have a smile on there face , room service is superb, house keeping is great as well , beds are super comfortable and dog friendly, the pool is like a resort super clean and huge with a hot tub and drink service, parking is great with security that is on 24 hr patrol , there is not a better place than the double tree newark , so when your ready for fun, safety, and a large variety of restaurants, go ahead make the call to the double tree hotel newark , i promise you will not be disappointed, thank you double tree and saff. respectfully

The Courtyard is a great hotel to stay at as their staff is friendly and their rooms are well kept…read more As you enter the hotel, there is a mini snack bar next to the front desk along with the shared microwave. The shared microwave is definitely a downside to the hotel, as I really wish they had personal ones in each room readily available. They also have a Starbucks located in the first floor, but l've noticed that their staff never arrives at their opening time (6AM?) as advertised by the front desk. As for the rooms, they have their own mini fridge which is great for short stays. I can definitely overlook the two downsides of this hotel as The Courtyard is conveniently located next to restaurants/fast food chains and I can easily drive a couple minutes to the Starbucks nearby. P.S. Hopefully this hotel will look into fluffier pillows because their pillows are a little flat and stiff, but not at all unbearable.

MEMORIAL DAY WEEKEND STAYCATION…read more I'm enrolled in different rewards programs such as airlines and casinos. One of the programs I'm enrolled in is Asia Miles. I hadn't earned miles through my Asia Miles account for close to 18 months. If I had not earned miles by May 30 all the miles I earned through Asia Miles will reset to zero. One of their partners is Courtyard by Marriott. I reserved a room for two nights during Memorial Weekend. The reason I booked Courtyard Newark Silicon Valley was due to the swimming pool as I needed something to do on my staycation. I came here Saturday afternoon. The guest room is spacious enough. The bed was really comfy. The staff was really nice. The lobby was clean and organized. I even like the Keurig coffee machine inside the room that had some coffee pods. There's a cafe opened in the morning when you can buy coffee and hot food. Despite all the positive attributes of this Marriott I gave the rating I did because I came for a staycation. After I checked-in on a Saturday afternoon I tried to swim in the swimming pool. Noticed I said "tried", but the swimming pool was cold. I ended going to the whirlpool. The next day on a Sunday I came back to the swimming in the afternoon. I noticed the debris from trees in the pool. There are a lot of trees around the pool. With the abundance of trees this pool needs to be cleaned constantly. During my stay there not only was the pool cold but also dirty. If I had to stay at another Courtyard by Marriott it wouldn't be here.

Upon check in, the right side of the counter where you pay/tap your card- that machine doesn't work…read moreso I had to be charged twice (front desk staff told me that the first charge will drop off and it's just a pending authorization.) She was nice about it and there's not much you can do but wishing that the management can fix that machine so it won't inconvenience others. The rooms there are clean. However bedding was itchy and uncomfortable. Breakfast in the morning was great, really impressed with Nina, the staff member who kept the dining area sparkling clean, food replenished, and helped give out breakfast meals to guests who were waiting for her to finish replenishing the empty bowls. She was very hard working and worked nonstop the whole time I was there. From wiping down tables, managing food, talking to guests, and everything else- she impressed me.

This hotel is an embarrassment to the Residence Inn brand. I've stayed in cheap 2‑star motels that…read morewere cleaner, safer, and better maintained than this place. Everything is falling apart. Across two separate stays, in two different rooms (a 2‑bedroom and a 1‑bedroom), we had the same trash‑level issues: broken light fixtures hanging down in fridge, nasty old pull‑out sofas, uncomfortable beds, ripped curtains and a sour smell that hits you the second you walk in. Both stays, our keys demagnetized nonstop, which was just the cherry on top of the chaos. Breakfast? A joke. Overcooked eggs and i think it was meat every day, waffles only on weekends, no juice machine, and the whole area is swarmed by people (whole familes) who clearly aren't even staying at the hotel that were rough and loud characters. And let me be blunt: as a woman, I would never stay here alone. This place feels neglected, unsafe, and completely mismanaged. It needs a full renovation and a leadership overhaul.

Alfonso and his staff really had this place up to par! Since the moment we got there, we were…read moretreated with respect and professionalism. I highly recommend this place.

Know that this property is a franchise and they are still learning the concept of a hyatt…read moreexperience. From housekeeping scheduling to day-to-day operations, the staff looks overwhelmed along with new management. It looks like a tesla charging center where tesla owners just come here and block access . Dont know how this got passed Hyatt.

Stayed here for night was supposed to be here longer but unforeseen circumstances but I thought I…read moreleave a review because this was short stay but it was worth appreciating the staff there. The hotel felt very clean and had a nice kitchen in our room. The TVs were bit basic but other than that no complaints. The free breakfast in the morning was a life saver shout out to the cooks. Location is in decent area with many restaurants around and good price to check out nearby cities. I would stay here again. They also help find my wallet and phone I lost during my stay! Very thankful

Friendly desk and meal prep staff. Hotel is new and fresh. The two bedroom suite is roomy with one…read morebedroom with King size bed and second room with two queen beds each room has its own bathroom. Kitchen has full size appliances, stove, microwave, toaster oven. Cupboard filled with dishes, coffee mugs and glasses and utensils to prepare meals and a sink and dishwasher to clean up. In the evening they serve a snack and the morning they offer a complimentary continental breakfast and dining area seating comfy and spacious. The pool area is beautifully clean and easy access from rooms. I will plan on staying here again.

A solid Hyatt place location. Rooms are nice clean and updated. The parking lot is good tho they…read moreare working on charging if you need that. Right off the highway. Easy access to Fremont and San Jose. The staff here were welcoming and friendly. The free breakfast options were lacking but not the worst. Overall good experience good location

Room tip: even-numbered rooms face the back- quieter and less light pollution. Odd-numbered rooms…read moreface the front and, besides the highway being right there, there's also a flashing blue police light of a mobile surveillance unit that would surely annoy me at night. Looks like it's there permanently. Okay - it's funny to review a Hyatt Place because, on the surface, they're supposed to all be the same. And, really, staying in a chain hotel isn't as much fun as a local inn or privately owned boutique hotel, right? But with the World of Hyatt award program, we tend to stay in them for one-nighters when we're traveling from A-to-B, or to see a one-night event somewhere. I see differences even across the predictable model of suite-like rooms, the predictable breakfast items, and of course, the level of service. Okay - all that said, this property did pretty well upon my first visit last week! Check-in staff was friendly (but I had to ask for my World of Hyatt member free water). Parking is $10/night, not too terrible for Silicon Valley. The free full breakfast was as expected (and very, if not exactly, the same as in every US Hyatt Place): a fresh fruit salad option, a thawed frozen fruit option, oatmeal and toppings, a hot bar (this day had 1-egg omelets, cooked from frozen potato cubes, dry biscuits, and exceptional banger-like sausages- which were much better than the usual hotel sausage patty!). Loose oranges and bananas. Cereals, hard boiled eggs. Very good and plentiful coffee at breakfast. They had tv on playing a local morning news program and staff was doing a good job keeping the dining area clean. The room was clean and in good repair. I like their ottoman / coffee table in the sitting area and the side table that you can pull up to the bed if you're eating takeout in your room at night. There's also the usual wall-length desk/counter with a mini fridge. The coffee station is the old kind (not Keurig) with disposable plastic trays with a filter-bag of bad coffee for a one-cup situation. But it's on a counter by the door, along with the ice bucket and a few glasses, like a little bar. I liked that except that the outlet didn't work, so I had to plug the coffee maker in somewhere else in the room. Not a big deal. The bathroom is big and they're using their standard refillable shampoo, conditioner, and body wash in the big, nice shower (with sliding glass door, not a plastic curtain- Hilton, take a note). Front desk was always friendly when I passed by and I saw they had a nice bar and lobby sitting area, though I didn't use either. Parking lot in front and back was well-lit and felt safe. The location is in a sea of car dealerships but there's a neighborhood behind it with trees and a sidewalk so you could take a walk easily here. Also, there's a Costco down the street, which was bananas busy when I stopped in for some discounted liquor, but still convenient for gas and what have you. I'd return!

Pretty solid place to stay while on business. They offer a nice variety of foods (fruit, yogurt,…read morehot food) for breakfast and it was refilled consistently. The front staff was always super friendly and they were so kind and understanding of my young child. The room was pretty clean and comfortable. The only downside was part of a panel on the desk was loose and making rattling sounds, so we secured it with some tissues. The trundle bed is a nice addition. Overall, would stay here again!

The staff is nice.. but it seems like things are are not always well taken care of…read more Like another review, we also encountered a situation where we asked for our room to be lightly cleaned as far as taking out trash and new towels and at first we were told it was no problem . However, within a few minutes , the front desk told us was told that there was no staff for it. A lot of the ice machines were out and not working and also I hope they get the refrigerator in the café area checked. The first morning that we had breakfast there I went and grabbed yogurt for our daughter, and I realize that the yogurt lids were not properly sealed, so I threw it away, and I grabbed a new one only to discover it had the same problem. Then I noticed some of the yogurt was doming like they were fermenting. It was brought to the attention of the staff and they threw away yogurt. Then the next day, my husband grabbed a milk out of that same refrigerator and it was completely bad well before expiration date. Again, let staff know but it sounds like they definitely need a thermometer in that refrigerator and that refrigerator should be replaced. The hotel overall is really nice and the staff is really nice. I just think it's interesting that things are not well managed or well maintained.

I want to first start off by saying that I wanted to love this place, and while I can't say I loved…read moreit, I would be willing to stay here again with the expectations that I already have in mind. We make bi-annual trips to the bay and one of those bi-annual trips is usually over the holidays, and requires the need for a full kitchen and preference for a separate bedroom suite type of room. This hotel is down the street from another hotel we usually book to meet these needs, and we decided to try this hotel for a shorter trip just to see if we will like it for the longer stay trip since this hotel is cheaper. We stayed two nights, and only experienced breakfast once as we needed to leave before breakfast time on the day of check out. At check in, we got there right at 3pm and didn't realize there was only one person checking people in, and that it took well over half an hour to get checked in since there was a sizable line. This isn't anyone's fault but it's just worth noting if you arrive right at check in time it could take awhile to get the room key. I do want to thank the person who checked us in for accommodating our request for a lower level room on the spot as someone within our reservation had a leg injury. In the room, we did notice its overall older amenities that the bedroom to bathroom flooring was worn out where the carpet and tile meet, and the edge of the carpet had nails protruding that could have cut someone's foot if not careful. we placed a washcloth over it and told our kids to walk around the towel. The shower body soap was running low, and we had 4 people listed on our reservation (2 adults and 2 children) so naturally we needed more soap to bathe everyone as well as 2 more towels. The kitchen was a little low on flatware, I would have expected maybe 4 of everything but I saw 3 of everything instead. There was not a baking tray for the oven, which is normally something most places have readily available in the oven drawer. The pull out couch bed that our kids slept on was very much a metal springy mattress, I wouldn't recommend sleeping on this thing more than a few nights. Fortunately my kids were fine on it. I noticed the in room phone did not have an easy way to contact the front desk, so we waited til the next morning before going in person to ask for more things at breakfast time. The Next morning Housekeeping did come and give us a full set of towels but only two bath towels, so we asked specifically for bath towels while they wanted our dirty towels returned on the spot. I didn't have a problem complying, but it felt like pulling teeth to get those two extra towels for the kids. I told them about the soap as well and they mentioned needing to put in a special request which was never done cause we never got a soap refill. Fortunately I did end up shopping during our trip and bought some kids soap. For the one breakfast day we did get to have, the actual food offerings are great and nothing to complain about regarding the actual food served in the buffet. It's important to note though that there are multiple signs saying something along the lines of "No to-go plates, all breakfast and social hour offerings are to be enjoyed in the dining room" this wasn't an issue for us, but I could see it being an issue when all the tables are full when you're not allowed to take a plate back to your room. The juice machine also has a sign saying not to refill more than 20 ounces a person, I found that odd but again it wasn't an issue for us. On our 2nd and final night there were a few things we noticed that didn't directly impact us but could easily impact others: the pool is advertised as heated, and we walked over to check it as the kids wanted to swim. It was slightly above lukewarm temperature which would have been acceptable, but there were also no pool towels available to use despite that I think I saw a pool towel return bin. Given how difficult it was to get extra regular bath towels, we decided not to allow the kids to swim. The guest laundry room was next to the pool and I noticed that literally every machine was out of order with a sign. If I were staying much longer and actually needed those machines I would have been frustrated. After reviewing other Yelp reviews it's clear that I will probably be using the other hotel down the street for our needs during our longer trip to the bay in the future, but as I said at the beginning of this review: I'm willing to stay here again with the expectations I already have to try and give this hotel another chance, possibly for short trips only. Hopefully this review just gives everyone awareness of what to expect for the accommodations as I probably should have read the reviews before I went but then again even if I did read the reviews earlier I may have not taken it seriously to begin with.

Booked a stay here for 3 days and have visited the Bay Area many times and have not found a good…read morehotel at all in the past few years we've been coming. It always has some issues from being unsafe, suspicious and obnoxious people, smoking, rooms smelling and etc. The minute we walked in to check in the stage greeted us and took care of us. Especially the young girl in the front thank you so much! But the cherry on top was the general manager Jennifer! By far the sweetest and downest hotel employee I've met. I've stayed at 5 hotels and have not been treated the way she treated us. Thank you for the amazing vibes! Aside from the great service the room we had amazing and actually not disgusting, did not smell, clean, spacious and comfortable. Well at least the room we had not sure about others. Thank you once again now we have found our hotel for whenever we come to visit the bay.