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    SpringHill Suites by Marriott Sandusky

    3.0 (1 review)

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    Kalahari - Window view

    Kalahari

    (708 reviews)

    I rarely leave reviews, but what happened at Kalahari Resorts in Sandusky, Ohio, on July 15, 2026,…read morewas so deceptive that I feel obligated to warn other parents. First, let me be clear: my children and my brother's children--seven children altogether--and I had an amazing time. The water park, accommodations, food, and attractions were fantastic. This review is not about the quality of the resort. It is about what I believe is a deceptive practice that targets families. I booked a one-night, two-day stay with early check-in, late check-out, and purchased the Ultimate Package. When we entered our room, there were numerous snacks and treats displayed alongside the items included with the Ultimate Package. To a parent walking into a room with excited children, everything appeared to be part of the package or a complimentary welcome gift. Only after we had already enjoyed our stay did I receive an email informing me that I had been charged $303.18 for those snacks. I immediately went to the front desk while I was still at the resort and spoke with a manager. His response was, "I understand, but I can only cut the bill in half." That response completely missed the point. The issue is not whether I should pay $303 or $150. The issue is that the snacks were presented in a way that reasonably led guests to believe they were included or complimentary. The manager claimed there was a note somewhere indicating the snacks were not included. If there was, it certainly was not obvious enough to prevent this misunderstanding. If you are going to charge hundreds of dollars for snacks, every single item should have a clear, unmistakable label stating that it is NOT INCLUDED and that consuming it will result in additional charges. Hiding a small disclaimer while placing the snacks next to the package items is misleading. As parents, we save for months to give our children a memorable vacation. We budget carefully for the room, the attraction passes, the meals, and the extras we intentionally choose. What we should not have to budget for is a surprise $303 snack bill because children naturally assumed the snacks left in the room were part of what had already been purchased. Frankly, I don't care if Kalahari refunds every dollar. My purpose in writing this review is to pressure Kalahari's management to stop this practice. If enough parents speak up, perhaps they will redesign how these items are presented instead of relying on confusion to generate additional revenue. To every parent considering a stay at Kalahari Sandusky: be extremely careful. Before your children touch anything left in the room, ask exactly what is included and what is not. Better yet, tell your children not to eat anything that has been placed in the room until you have verified that it is free. Kalahari has built a wonderful destination for families. It should be known for creating lasting memories--not for leaving parents with unexpected charges that sour an otherwise wonderful vacation. Until this practice changes, I cannot recommend Kalahari to other families without this warning.

    Loved Kalahari but…read more. Started off getting there a few issues with check in but we made it in, we went in and did the water park. Everywhere outside near the slides (the blue, green, red and yellow, and the body slides) had wasps that were there 1 year ago. The whole line was scared of them Then we went to the B-lux I got me a chocolate shake and it was amazing, super filling and good We went to sleep. The beds were eh not the most comfortable but fine The next morning we went to the breakfast place. Horrible we thought we got food poisoning so the next morning we went to McDonald's instead Then we did the park till 6 it was wonderful however some of the slides, walking up them felt sketchy it wasn't only me it was the people next to me in line some slides were extremely dirty especially the ones above the lazy river Some slides were leaking water into the lazy river We went to the Italian restaurant and it was wonderful the service was amazing and the food was amazing We went to sleep and packed the next day. The carts are small but 2 worked Some other things The slides get dark, a lot of them, especially the rhino one and Victoria falls more lights would be amazing The water slides should be cleaner especially the ones near the flow rider A lot of the slides were down There was gray and dirty water coming out some slides The bed headrest broke and nobody fixed it The curtains don't shut fully Ai art at the arcade

    Sawmill Creek Resort

    Sawmill Creek Resort

    (91 reviews)

    Positive experience at this resort. Looks like it went through some recent remodeling…read more Overall, has everything a family needs: comfortable spacious rooms, indoor and outdoor pool, hiking trail, outdoor patios, golf course, and onsite restaurants. Staff were friendly. Place was clean. Short ride to a Cedar Point and downtown Sandusky. Room was clean, comfortable, and spacious.

    A Legendary Huron Resort, Reimagined!…read more Back in my hometown of Huron, OH, Sawmill Creek has always had a special place in my heart. Years ago, it was a rustic, independent resort--and then Cedar Point stepped in with a brilliant move to breathe new life into it. What a transformation! The resort now shines with three key highlights: a beautifully renovated 18-hole golf course, a cozy and upgraded lodge-style hotel, and a refreshed wilderness-themed restaurant, now known as The Miller's Table. (Longtime locals may remember it as The Salmon Run Restaurant, complete with Bass Pro Shop vibes and stunning wildlife art from Richard Parkinson.) We visited over Easter weekend and had an amazing family experience. The staff were warm and welcoming, and the whole property was immaculate. I had a local Ohio Blonde Ale paired with a bolognese that melted in my mouth--a truly memorable meal at The Miller's Table. The atmosphere still captures that rustic charm, but everything feels fresh and modern. From the gift shop full of local treasures to the quiet natural surroundings and top-notch golf, this resort is a gem. Whether you're visiting family in the area or just want a peaceful day on the links, Sawmill Creek is absolutely worth the trip. It's a catch you won't regret.

    The Colonnade - My picture doesn't do justice! This big Dr.Seuss/ Cat in the Hat world that was somehow still elegant and artsy

    The Colonnade

    (6 reviews)

    The Colonnade deserves every star, truly. We have our bi-annual awards night here in early Spring,…read morewalking in is a portal into an unexpected world of its own. Should really say "world of the client's own," since our event has a different theme every time. Somehow they nail (and up-scale) whatever unexpected new theme the committee writes up (Louisiana-style masquerade, a black and white chess/Wonderland idea, a futuristic Great Gatsby/1920s night, to name a few). Whole team of decorators you'll see fine tuning lighting, flower arrangements, final things with true care and artist's perfectionism till guests arrive. Amazing detail, impressive flexibility with last minute needs we always manage to throw their way the day-of. Food is not banquet food, truly. Always excellent. A few times we have had a "world food station-based" type of dinner event I myself would opt for every time. The Mediterranean station had these simple but perfect bite-sized options all stacked into a tower, and the Asian fusion corner included a visiting sushi chef with his assistants. No limit of this stuff, wow! Our coordinator and I offer kudos to Beth and the teamwork she brings to the full-service, no work to the client, efficiency. True pros are present even till the end of the night, making sure service flows without interruption.

    Absolutely amazing is the only possible way to describe Millsite Lodge and the Colonnade! From the…read morefirst time I met Beth and Renae they made me feel like family and deciding to book our wedding at Millsite Lodge was a no brainer. After driving down the pine tree lined driveway I knew there was no other place I would want to have my winter wonderland wedding! Not only is the venue stunning to begin with, but the decorations done by the Colonnade were absolutely breath taking! I honestly could not have pictured a more perfect setup for both the ceremony and the reception! Kate Volz is a GODDESS!! From the first time I met with her she was always there to answer any questions and help with whatever we needed! From last minute officiant cancellations to flowers and midnight questions she was always right there! She truly made our special day perfect and unforgettable!

    SpringHill Suites by Marriott Sandusky - hotels - Updated August 2026

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