I took my english bulldog to have a parasite test done to see why she her poop had blood. My new…read morevet told me the test was never done. There was no result to what I went there for. Even taking the poop in. They drop the ball and didnt even give me a test I went there for in the first place. Brought from their on line store. Then get a email saying my delivery. Its wasn't i was home waiting on this. When call them about this. I was told I had to call the this no. I did. They hung up on me three times. I had to lose it to get my money back. This is not a place I would recommend taking your animal too. Due to me about a test never given. I cant even get a rating on thos place. Just find a vet that will do their job when clients ask them too instead of taking their money.... XXX RATING HERE CANT BE APPLY.... NOT HAPPY AT ALL.... YELP MAD ME LEAVE ONE STAR THEY DONT EVEN DESERVE THIS.

I took my dog in for a biopsy to check masses on her liver. Later that night, I noticed a large red…read morespot on her belly. I called DSAH and sent photos. They told me it was just bruising, said the biopsy was a minor procedure that couldn't have caused internal bleeding, and told me there was no need to bring her in. But my gut told me something wasn't right -- so I took her to the emergency vet. She was bleeding internally. If I had listened to DSAH and waited, my dog would have died that night. Please think twice before trusting this clinic. My experience was that they brushed off my concerns and didn't take my dog's condition seriously. Trust your instincts -- they can save your dog's life.

We started coming to Lonestar after our incident with another local vet. Ranger and Knox have LOVED…read moreevery moment spent at Lonestar. Dr. Moore and the whole staff is extremely attentive and so caring. 10/10!

I have been using this vet service for years. They are extremely kind and compassionate. I cannot…read morethank them enough for the care they've provided for each of my pets.

I wish I could give them 10 stars and found them sooner. Not only are they the best rates I've…read morefound in the area- they are extremely efficient, thorough and kind. My dogs have had the routine stuff, dental work, biopsies, and even emergency snake bite treatment. Dr Portie was absolutely the best caring and following up for days after my dog got bit. The other vets are great too and it is easy to get appointments. Can't recommend enough!

When Cancer Results Go Missing: Our Experience at Sunset Canyon Veterinary Clinic…read more When our dog's cancer biopsy results sat undelivered for three months at Sunset Canyon Veterinary Clinic, we learned the difference between a medical error and system failure that puts pets at risk. Our dog Maddie's biopsy revealed aggressive malignant melanoma with a mitotic count of 3--a diagnosis requiring immediate action. We discovered this critical information only by accident during an unrelated appointment three months later. The clinic's explanation: they had been calling the wrong phone number. What Went Wrong: The communication breakdown had serious medical consequences. Maddie lost the opportunity for immediate surgical revision to obtain wider margins, which significantly reduces recurrence risk. Her melanoma vaccine protocol (Oncept) was delayed by over three months. Most importantly, we were denied the chance to make timely treatment decisions during the most critical window. While Sunset Canyon claims they attempted contact and left voicemails, they were calling an incorrect number. During this same period, my wife called the clinic twice, leaving voicemails that included her correct phone number. She never received a return call. No email was sent. No letter was mailed. The results simply sat in their system until we happened to bring Maddie in for another issue. The Response That Revealed More: After discovering this failure, I expected accountability. Instead, I encountered indifference. No management team member contacted us proactively. When I finally reached Carlos, the office manager, after multiple attempts, he was unaware of what had happened--suggesting no internal review had occurred after such a significant oversight. I requested a written explanation of the incident and their plan to prevent future occurrences. Carlos said he would forward this to ownership. They never responded. The Bigger Picture: Medical mistakes happen, but how organizations respond reveals their priorities. A veterinary clinic should have protocols ensuring families receive cancer diagnoses--confirmation calls, certified mail, multiple contact attempts. When those systems fail, leadership should acknowledge the error and demonstrate corrective action. According to public records, Sunset Canyon was acquired by Southern Veterinary Partners in June 2020, meaning reviews prior to that date may not reflect current operations or management philosophy. I can't prove that the clinic is now run by a mission of profit over pets and people, but you can let this incident stand as Exhibit A. What Pet Owners Should Know: Before choosing any veterinary clinic, ask about their communication protocols for critical diagnoses. How do they confirm you received important results? What backup systems exist when the primary contact fails? Your pet's life may depend on these seemingly mundane procedures. Maddie's care was compromised not by a single mistake, but by a system that failed at multiple points and showed no urgency to improve. Three months of her life--time we can never get back, time when cancer cells were potentially spreading--lost to a clinic that couldn't be bothered to verify a phone number or return a call. Our dog Maddie doesn't know her prognosis may have worsened because of the clinic's negligence. She doesn't understand why her family spent sleepless nights wondering what might have been different if we'd known sooner. She just trusts us to protect her, the same way your pet trusts you. Don't let your pet's life depend on a system that treats cancer diagnoses as routine paperwork. They deserve better. You deserve better. And the next family walking through those doors deserves better, too.

Really nice clinic! When you check in, you immediately go with your pet to a private room and they…read moreare very conscious about avoiding having animals pass each other/see each other. Everyone is kind, spend as much time as you need discussing things, and the appointment are always on time.

They don't care. Gave my dogs a 1 yr rabies when very specifically told them 3 yrs when I got…read morenotification that they were due 1 year later I called to tell them that was wrong. They had no explanation but wouldn't help me at all. I can't afford to start over communication very poor The vet was afraid of my big dog. I muzzled her he was still afraid. What vet is afraid of a muzzled dog. Keep looking folks. There are vets on every corner now. Find one that cares

Top-tier care from start to finish. Dr. Deka and the team got us in the same day, were incredibly…read morekind and thorough, and took great care of my dog during a scary situation. The facility is beautiful, clean, and modern, and the pricing was very reasonable. I'm especially grateful this is a family-owned clinic (something that's becoming increasingly rare as larger corporations buy up veterinary practices, which translates to higher prices and a reduction in that personal touch I look for when taking care of my sweet furry family). It truly shows in the level of care and attention they provide. I highly recommend Founders Veterinary Clinic!

I cannot say enough wonderful things about Founders Animal Hospital in Dripping Springs! We have…read moretwo very different dogs--a Labrador Retriever and a Dachshund--and both have received exceptional care from the entire team. From the moment we walked in, we were impressed by how clean, modern, and welcoming the facility is. Everything feels thoughtfully designed and impeccably maintained, creating a calm and comfortable environment for both pets and their owners. The entire staff is outstanding. Every receptionist, vet tech, and team member we've interacted with has been friendly, compassionate, and genuinely caring. They take the time to make both our dogs feel comfortable and always treat them with patience, kindness, and lots of love. Dr. Deka is simply the best. She is incredibly thorough, knowledgeable, and compassionate. She takes the time to answer every question, explain things clearly, and make sure we fully understand our pets' care and treatment options. What stands out most is how much she truly cares--not just about her patients, but about the families who love them. You never feel rushed, and her attention to detail gives us complete confidence that our Lab and Dachshund are receiving the very best care possible. If you're looking for a veterinary practice that combines state-of-the-art facilities with exceptional, personalized care, Founders Animal Hospital is the place to go. We are so grateful to have found Dr. Deka and her amazing team. They have earned our trust, and we wouldn't take our dogs anywhere else.

I am happy to write this glowing recommendation for Fox veterinary services…read more They took our dog in on an emergency basis and could not have been kinder. They truly went above and beyond, every single person we dealt with was exceptionally compassionate, and we're so grateful for the care that they provided, all at a very affordable cost.

Dr. Fox and Michelle are awesome! We definitely drive out of the way to visit them but they're…read moreconsistent, they take care of the pups, they follow up, and are reliable and experts when it comes to my pets - which is all I can really ask for! Mochi (white dog) has horrible skin allergies and they took her in right away. Wasabi (black dog) got his vaccines there and he is happy as can be! Highly recommend!

I have a multi-dog home and Dr. Pete Edquist has been our veterinarian since he first opened his…read moreclinic. He has seen us through the entire gamut of furry-kid emergencies ranging from wellness check-ups to emergency surgeries and, finally, gently helping our older pets at the end of their time with us. Pete has always treated each of our four-legged babies with kindness and affection and has shown great respect for our feelings and concerns. Of equal importance, the Staff at West Side Veterinary Clinic is friendly and each person involved with our pets' care seems to truly enjoy working with the pets and the clients. My husband and I are very pleased with the treatment Dr. Pete provides for our fur-babies; it speaks well for any veterinarian that our dogs actually wag their tails when it's time to go to the vet!

Very sterile not warm or welcoming .I had to put my dog down Dr. Warren and her assistant did not…read moregive us any alone time. They just injected my dog and sat there watching me hold my dog with zero privacy with both of them looking on with autistic looking stare their faces. I brought my other dog in for a dental visit. Dr. Warren forced me to give him a rabies vaccine, which I am pissed off at myself about after hearing all the stories of animals dying from the rabies vaccine and getting turbo, cancers and tumors at the injection site which I showed her from a previous Rabies And tried to tell me that it was a fatty deposit which was total bullshit! Kia Paya

Great service for Toby ! He always looks forward to seeing the friendly staff!…read moreThank you for being so caring.

Excellent care. Our dog was experiencing signs of kennel cough. We got an appointment the same…read moreday we called. The technician and vet both came outside to do their examination as kennel cough can be very contagious. He was taken in through a side door for X-rays. They were very careful with him. Everything went as smoothly as could be. Just a perfect appointment.

I don't know where to start. From the on line appointment booking system, to the welcome and…read moreappointment, through check out and follow-up via text? Absolute perfection. It was truly a magical experience coming here. Excellent communication and care, plus we got a bottle of wine and a custom tag at our appointment. The team at Firehouse is fantastic!

I recently adopted a new kitten and as a newest cat mom my biggest worry was his vet visits and…read morecare. Firehouse went above and beyond to provide the best care and were extremely personable with me! They provided him with toys, treats, and more ! They helped me understand any issues that came up and answered all questions I had! I had Gabby helping me inside the room and she was awesome ! Such a great individual ! I definitely see myself coming back soon.

I found a dog and took him to UrgentVet to see if he was chipped. Ella escorted us in, located the…read morechip and then provided information so that we could proceed. She was so sweet and even offered us a drink while we waited. The facility is quite nice. I'm so pleased to have this in our area.

The service was good but the cost was excessively high. I brought my dog in for gastrointestinal…read moreissues and several tests were run that did not provide a clear diagnosis. I was charged over $1,400. The next day, my dog's condition worsened and his regular veterinarian quickly identified a bacterial infection in his stool with a single quick test - for 10% of what I was charged here