Stopped by sprinkles when in town. I prefer Sprinkles over the big box chains because of their knowledgeable, funny and nice staff. I got the soft serve and was very pleased. I saw some of their cakes and will definitely keep in mind for next time . read more

I've been going to sprinkles my entire life and never have I been treated worse. The owner has recently changed 1 month ago because the old man retired and now it is a couple. The woman has the worst attitude and she doesn't even know where the ingredients are. Also, I got a small and my cup was only filled up not even half way. What a rip off!!! And may I add there were barley any chocolate rocks on top. Unbelievable!! She treated me like I didn't know what I was doing and she was very disrespectful. Overall I was very disappointed. To my fellow Potomac citizens, drive the extra miles to go to the cold stone I stead of sprinkles!! These people don't deserve our money!! read more

Waffle cones are really good here. As is the frozen yogurt. They even give a small cup to your pooch for free. Ice cream is standard. Fun place to stop after hiking the C&O. read more

This has been and continues to be one of my family's favorite ice cream spots in the area. I heard that their was new ownership which,at first, made me nervous. However my recent experience with the new management was, if anything, an improvement. I found all of the staff to be helpful. The space was tidy and clean, and the treats were as tasty as ever! read more

The smallest scoop I have ever seen in the area. The cashier has attitude. I will never go there again.

I normally love sprinkles but under its new management my option has changed. The new owner has an attitude on her. I ordered a small and she didn't even fill up the small cup all the way it was half a scoop :(. I don't believe i will be going back anytime soon. read more

We had a very unexpected visit to Sprinkles last Sunday during a terrible storm. After a visit to my mom with my three kids, I had to find a place to stop while the roads got better and the storm cleared. The staff were awesome - Erica, Phoenix and Alexis welcomed us and allowed us to hang out a bit while the kids enjoyed donuts, ice cream and hot chocolate. For this stressed mom, this was a wonderful treat to find a place where the staff is so kind and friendly. For the kids, they thought the ice cream and donuts were amazing. We'll be back! Thank you! read more

A Potomac staple! No visit home would be complete without stopping by! Ice cream is brought from the renowned Thomas sweet in Georgetown and bagels are delivered daily from Bethesda Bagels. A great place to pick up some DMV delicacies without having to drive miles and miles all over town. Sprinkles has something to satisfy every customer! Ice cream, Smoothie bowls, frozen yogurt, sugar free deserts, bagels, donuts, cupcakes, pies, coffee, and so much more, you will never leave sprinkles without satisfying any kind of craving. You can enjoy whatever you've chosen to indulge in the cute little table set up in the shop or around the corner in the Potomac villages wonderful outdoor seating tables in the courtyard, where you can also conveniently charge your phone at the battery power station. I would highly recommend getting your ice cream and toppings blended in the sprinkle-in machine. Don't ask questions. You won't have any regrets! read more

Some of the best ice cream I've had in the area and very friendly service. Will definitely be back for more soon.

how sad is it that i drive an hour to go here?!?! OMG what can I say about Tom and his store? I love it! this is the only place where i can find 8 cals per oz, sugar free fro yo back east! Tom, open a store here. I will help you manage it! And please please please have more SF options!!!! The cake batter was AWESOME! read more

Great service and great ice cream! They also serve a wide variety of other items: pastries, donuts, etc. Everything I've tried there has been delicious and I would definitely recommend to a friend :) read more

For a local dessert shop, you cannot get any better. The ice cream is absolutely delicious and the flavors rotate throughout the season, so there is always something new to try. I tried the coffee oreo and the peppermint. With both, I mixed in several toppings which are plentiful. You can have them use their ice cream mixing machine that distributes the toppies equally throughout the ice cream and making it softer. I've never seen a machine that does that before, and ice cream will not be the same without it! The inside is fairly small, but in the winter time, you should be able to find a seat after standing for a bit. Other than ice cream, you will find other treats such as donuts, bagels, and small take-home treats that are sourced from all over the city. This is truly a unique place because all the local favorites are available at this one location making it an efficient spot to stop. The only downside is there is no espresso, but they do have drip coffee and an automatic, self-served, latte/hot chocolate machine. If you are visiting, you must stop by for an amazing dessert! read more

Was really disappointed to hear they were out of bananas when I specifically came for a fronana. I was told to come back tomorrow for it but I won't even be here for 6 months. The older workers also seem like they hate their lives. Good ice cream though. read more

As you can tell from my other reviews, I'm on a quest to try cool ice cream places all over the country. I've been to Sprinkles a few times now and I do like it. The last time I was there, I got the oreo (or was it cookies & cream?) frozen yogurt. It was quite good-- I liked that they had multiple flavors of frozen yogurt. I wasn't about to stand on the rooftop of the nearest building and instruct everyone walking by to go eat the frozen yogurt right then and there, but it was satisfying. I give this place a 6.5/10 on my potentially way too harsh ice cream grading scale. In yelp-review terms, it's about a 3.5... but I'm feeling generous today, so I'll round up to a 4. read more

I do not think I will be coming back anytime soon. Today I ordered a kiddie size ice cream cone which was posted as costing a bit more than three dollars. I got one small scoop of ice cream on a small sugar cone and was charged more than five dollars. When I asked why I was charged so much, I was told that I was given an "adult kiddie". No such option appears in the price list on the wall behind the counter. I pointed this out and to their credit, they reduced the price. They said that there is a sign which mentions "adult kiddie" at the front of the store. This may be the case but I think the sign behind the counter should ALSO contain a comprehensive list of all of the choices. This is where most people look when they are deciding what to buy. On my way out, I asked to see the sign which mentioned the "adult kiddie" option, and I was told that they were too busy to show me the sign. Not very customer friendly! In my opinion, the ice cream is also not cooled properly. It is very soft and feels like it could melt faster than you can comfortably eat it. Are these new owners? I did not see the nice man who always has been there in the past. If so, these new owners should make more of an effort to improve customer service. And they should definitely put up a new sign behind the counter which lists ALL of the sizes that they are selling. It is not good business to charge for an option that is not even listed in the place where people expect all the choices to be listed. It felt deceptive to me. read more

I had a pretty bad experience, but Maybe I need to try out some other flavors. I first asked for the mango sorbet. It was so runny and tasted of just colored syrup.. not of real mango. The owner was nice enough to let me choose a different ice cream because I was saying that it was way too soft and goopy. I then tasted the peach ice cream which was gag-inducing sweet and when I mentioned, "hmm this tastes artificial" the owner said that it was "actually made of real peaches, but it is hard to get the flavor exactly right". I finally chose the rocky road, which the owner affirmed was his favorite, but I thought that the ice cream itself was very gritty and not delicious. At least there were some real chocolate chunks and marshmallow, but I thought that the ice cream had either been not churned enough (which isn't the store's fault.. just the distributor), or that it had been perhaps melted and re-frozen too many times?? I wasn't impressed with the ice cream and I'd try to steer clear but I'd give it another shot if that is my only option. What's funny was that I went into Safeway (right nearby) for a few groceries and there were several brands of ice cream in HALF-GALLON containers on sale for 2/$5 , which was more than a dollar less than my single-scoop of ice cream.. :-( read more

Visited Potomac this week and had a sweet tooth so I decided to give Sprinkles a try. The staff was very friendly and inviting. Their ice cream is to die for! Had the mint chip and the cotton candy and both were amazing. Went in a second time and got a smoothie that was blended to perfection. Will definitely be returning the next time I'm in Potomac. read more

My favorite ice cream place. Best milk shakes ever!! Staff are so nice and funny. Highly recommended to everyone in the area. A neighborhood establishment. read more

Pretty consistently delicious. Lots of toppings and baked goods. Love the care they give to each order. They have a unique approach to designing novel ice cream and froyo creations (I'm thinking of their blend-ins and fronanas). Plenty of sugar-free, fat-free, and gluten-free options (and all of it tastes like the real deal!). Be aware: it's small- just one table and no great outdoor seating options directly in front. If you go around the corner, however, there are plenty of tables near the Starbucks. read more

Great neighborhood store. Peppermint and coconut flavors are fantastic. These guys have an excellent ice cream supplier.

This honestly such a nice hidden gem. I live a bit far from it, about 25 minutes but the trip is always worth it. (Once or twice I came towards closing hours and they had ended up closing early like 10 or 15 minutes before) They have so many options and everything is always so fresh and delicious. I stick to Oreo ice cream in a cone with sprinkles and sprinkles on top. Sprinkle overload, but so good! It would definitely be 5 stars if it wasn't so overpriced. It's such a small space I don't think they need to charge so much for everything. read more

Sprinkles - Ice Cream & Frozen Yogurt Near Me - Potomac, Maryland

Drove out here on the Yelper reviews. I didn't experience any of the quaint, personalized service everyone is raving about. Very average. Shop is small and cluttered. The flavors in the freezer case were jumbled about and some stacked on top of each other. I couldn't tell what flavor went with which bucket. I ordered a pistachio cone. The pistachio ice cream was in the back and apparently too hard to dig so I had to choose another flavor. I opted for the strawberry. Not very flavorful. Served too soft. Meh. read more

Great local Potomac establishment. Whether it's a free coupon from the kids dentist (Dr Amy Light) , celebrating a birthday or post soccer/swimming treat, Sprinkles is always a hit with my kids. My Blueberry Bliss Smoothie was just right for a typical hot Washington afternoon. read more

Definitely going again - good amount of variety ice cream flavors and quick service even when the line was out the door. Nice to go to a real ice cream place instead of the help yourself frozen yogurt chains. read more

Been here once and maybe should give it another try because alot of people love it but I tried a banana concoction they had...supposed to be the banana aka healthier version of ice cream, and it was not good. Didn't taste good at all and even my bf didnt want to finish it. Maybe other things there are good but if something is so unpalatable it shouldn't even be on their already large menu. read more

Ice cream and service used to be amazing with the pervious owner had ownership. Now that the new light where have taken over, customer service has taken a turn for the worse. DO NOT recommend going here...drive the extra mile to get better treatment and probably better ice cream!! read more

This place is ruined. Literally ruined. They switched ice cream providers and they don't do mix ins anymore! Unless things start to change I will not be spending another dime there! read more

Just moved to the area and took my 3 children for the first time. At first we liked the place. The lady behind the ice cream stand was very nice and patient. I guess it was shift change and the nice lady left. Instead there was an older lady with horrible attitude towards my 16months old who grabbed the Washington post off the shelf that is supposed to be for sale placed on A bottom shelf!!!! Please. Never coming back here thanks to her. read more

I've been a regular since they started. Tom and the gang always go out of their way, and I'll still go out of mine for morning coffee or a late snack. It's better than the famous chain around the corner. read more

Sprinkles is a staple of Potomac, and it shows that the new owners appreciate its legacy by continuing its excellence. Every time I come back to town, Sprinkles is at the top of the list for places to go, and it never disappoints. It's family oriented and has the friendliest staff who's always smiling at the customer and ready to dish out samples. No place can serve up soft serve with so many delicious flavors in the way that they do. My only complaint is that I know when I'm leaving there, I won't find a Sprinkles anywhere else because there's nothing like it. Keep up the great work, Sprinkles, I'll be back soon. Stay Frosty, Sprinkles!! read more

Amazing smoothies, great customer service amd outstandigly delicious ice cream. I come to this location all the time and have an amazing experience everytime I'm in Sprinkles! read more

To be frank, Sprinkles used to be the greatest gathering place for families, teams, friends, dates etc. However, the new management staff does not provide the same environment. Many people that I have spoken to feel the same way. It is very disappointing. I felt very disrespected and judged as I was ordering my fronana. As an owner of my own company, the feelings of my customers and the relationships I establish are the priority. It did not seem this way here unfortunately. Hopefully it improves as they become more comfortable in the position. read more

This is one of the quaintest, most charming little dessert shops I've visited. While River Road might be a bit out of the way for some, I think this place (honestly, the whole plaza) is worth the travel. Their gelato, while not the best I've ever had, was pretty good. Putting it in a waffle cone added a whole 'nother dimension of deliciousness, of course. They have a diverse menu: donuts, gelato, fudge, milkshakes... everything you could ever want. The staff is friendly. The seating is minimal, but usually available. I probably should have sampled more of the menu before writing this review, but from where I stand now I think it's a great place to get dessert (or breakfast, for those of us who like to start off their mornings with a little indulgence). read more

Cupcakes were amazing! Service was also great! They have tons of flavors. Best cupcakes I have had in a long time.

We refer to Sprinkles as "Tom's" after the owner who is often there. This is a popular and friendly neighborhood ice cream shop, with a good variety of flavors and mixers for shakes and blends. There are always low fat and low carb options. read more

Just had one of their cinammon cake donuts -- WOW! My new source for breakfast confections.

Absolutely delicious creamy and lowkey ice cream place located in potomac village. Great place to go because of the surroundings aka safeway starbucks gas stations. Great flavors and not a franchise. Will be back read more

I LOVE SPRINKLES! The ice cream and frozen yogurt are awesome, great combos too. I often buy a 4-pack of cupcakes as hostess gifts - they're homemade and packaged so cute! I think some of the whiney critics expect too much of a "corner store" that happens to have lots of great choices. Condescending? Difficult? I'd rather be asked what I want than what they THINK I want. That critic should take a hike! Oops I guess he did. read more

This place offered the skimpiest ice cream cone I have had in a very long time -- and overchargds me for it. My friend ordered a double dip and the second scoop was half the size of the first. I had chocolate and the ice cream was just mediocre. Not chocolatey enough. read more

The Potomac Village has been in need of a place where you can fresh smoothies and juice. Sprinkles now offers this. I get smoothies a few times a week. Village Yoga is a couple of doors away. It is a nice boost after an intense yoga class. The smoothies are really tasty and service is always great. read more