I'n not entirely sure what this guys problem was that day, but boy did I have a poor experience on…read morethe phone with one of the guys that work here. I'm a private Pokémon card collector that has never ventured into the world of buy/sell/trade, so I decided I'd call a few shops in the area to see what they'd recommend, and this is exactly how this conversation went. Guy answers phone, i asked him if he had a minute to answer a couple questions i had. "i mean i have a few people I'm helping right now but yeah sure" I proceed to explain that i was looking for guidance or advice on how to offload my extensive Pokémon card collection as I'm moving out of the area, and i was wondering if they had a buyer or something of the sort that would sit down with me and run through it to see what they're willing to buy, etc. He responds, "oookay. Are you planning on paying someone for that?" Confused, i asked what he meant? "Basically what I'm getting at is no, we don't do that. I have a guy here that's really knowledgeable about that kinda stuff but i wouldn't wanna waste his time" I thanked him for his "candid" (read: completely rude) response and that i would look elsewhere. Needless to say I'll never step foot here again.

Honestly one of worst experiences with a card store ever. Asked if I could pay a dollar for a card…read morethat is that is generally $.50 and not even on tcgplayer bc it's a bulk card that no one cares abt. They're selling it for $2 and the prick of a staff made us feel shitty for even asking. Like you can say no straightforwardly and nicely. Like it's okay to be firm on your outrageously priced stuff but this scruffy dude was straight but rude and belittling. Never coming here again smh

This is a really great repair shop for any platform you happen to own…read more My son's Nintendo Switch died and I thought I was going to have to shell out big bucks to get him a new one. Thankfully, they were able to bring it back to life and its been fine ever since. They also cleaned and updated our PS5 and fixed the controller which had serious "stick drift". These guys are great and very reasonably priced for the work they do and the headaches they end up saving me. Plus they guarantee their work so any issues any they'll take care of it. Highly, highly recommend!

Thank you for saving my ps5! I have had this system since it came out on release day and it has…read morebeen shutting off during my gaming systems for the past few months, even after an internal cleaning. I dropped it off with Desert Island and they said it was a dry spot where the Liquid Metal is (shame on Sony - my game shouldn't do this after a few years of use!) but these guys saved it. My game is up and running, with 4 months warranty. It was super inexpensive and they got it back to me in about 3 hours. Also, they are super friendly. Thanks again guys.

Amazing, great transition, great name because of Mario, and just a wonderful store to be able to go…read morebuy things and do things in regards to retro stuff and video games probably some newer stuff too, but that's what I mainly went for

**DO NOT GO HERE**…read more Insanely rude. I've never heard anything so unnecessarily disrespectful like this before in my life from any professional. I called and very politely asked a simple question of how much a ps5 repair typically costs for power issues. Like if the issue was the power supply unit how much does that cost, ballpark assuming of course they have fixed PS5 consoles in the past. He responded and said "OK put your PS5 on the phone dude" and started laughing, mocking me and getting rude for absolutely no reason like I was crazy to ask this question. If you want to say "prices vary" or something that's fine. But he chose to be an absolute jerk. And obviously has no actual experience or would rather pull you into higher prices than you could otherwise get. So instead he just chose to just be rude and mocking. I called back to tell a manager about the attitude (hardly ever do this) and same guy picked up the phone, pretended to be the manager and very sarcastically said "oh no please do go on." I was stunned. I have no idea how someone like this works in any job requiring customer service or any job at all really. Just a miserable, despicable employee that acts like a middle school bully. Very likely the same employee that the person in the review right before this left. Nobody should ever go to this store. There are much better options who treat customers with respect and are actually helpful like Game & Video right on Vermont in the same area.

The Video Game Plug…read more This place is every nerd's wildest dream. It's like the game room you have always wanted as a kid. But let's keep this place a secret. I don't want everyone buying the games up. Save this for the GAMER gamers.

Service wasn't the best and i felt everything was way over priced. I understand it's a business but…read moreat the same time these games were being over charged for sure. I check other spots instead, the condition of the games aren't worth the prices. Can't satisfy customers ‍

Very nice and easy to work with. Brought my PS5 in to repair the hdmi port and it was fixed the…read morenext day. Would definitely come back!

I wrecked my poor Nintendo Switch's card reader a couple of nights ago, and instead of waiting…read moremonths to send it to Nintendo to get a replacement unit, I was able to take it here and get it repaired in a couple of days for the same price. The owner of the shop (I believe their name is Gina going off other reviews?) was very lovely, and instantly understood what needed to be done to get my Switch's game card reader working again. Needless to say, I learned my lesson with regards to handling my console, but I am very thankful to have found such a useful shop that I'm happy to recommend to game enthusiasts who want to keep their hardware working. There's also a pretty impressive selection of software for browsing here!

Great spot. Had several games i was looking for on switch that were not available in big box…read morestores. Prices were slightly lower than market and the guys were very kind and patient with me making my selection. Great spot and highly recommended.

Pretty neat place with good prices! Curtis helped me so big thank you to him. They had primarily…read moreJapanese games but I managed to find some pretty good English games for good prices. Definitely coming back in the future!

This business CARES about its customers!!!!Amazing service!!! They aren't just out for your money…read moreand looking to rip you off. Definitely worth a 5 star rating. I'm an avid buyer and they are always super nice and offering me great deals when buying their pops. When going to Frank & Sons you should definitely stop by their stand. In addition they always have pretty exclusive pops. Check out their Instagram @thepokimart and message them to hold something for you and they definitely will. I wish they had their own store so I can visit more than just Wednesdays & Saturdays.

From the owner: Buy, sell, and trade: Pokémon cards, Weiss Schwarz, Vanguard, heroclix, Pop, Legos, and etc.read more

Great store! Very help, affordable and excellent customer service. Helped me relive my Guitar…read moreHero days on PS3!!!

I had a great experience at Game Realms, I found them per recommendation from another game store…read more They were able to fix my Gamecube within 24 hours. The people at work there were very knowledgeable about games and had great customer service. I initially only came in to get my Gamecube fixed (it was turning on but not reading the disc). I decided to check out the game selection while I was there and they had quite a few game titles to select from! I ended up buying a new game too. For the quality of the service and the time it took to repair my console, I highly recommend this place. The repair was reasonably priced as well.