Not intended to embarrass anyone, but to warn people off:…read more We wanted to have a gabion fence built along one side of our property, but were told that it couldn't be built (wouldn't be adequate): we'd have to have a retaining wall built -- which would require an engineering firm to design, county and city permits and inspections ($$$$$) . The estimate, for a wall that would be 12' at its highest point and 3' at its termination, was for $315,000, not including taxes, permits, inspections, and hiring an engineering firm to review plans. In contrast, one person we found had a company built a 40-plus high wall, running over 200', with a non-frangible steel-reinforced concrete base (12' wide, and 9' deep, anchored in bedrock), built to hold a slumping slope of rock and loose soil -- for $203,800 including taxes; city and county permits; inspections; and design work done by a Phoenix engineering firm. Worst of all: a 50% deposit was required, including labor costs of $141,000 (not including tax): why would $70,500 deposit be required for labor? Looking at estimating models, we would pay less money for labor building a completely new 4,070 square feet house on this property, for highly-skilled and experienced specialty laborers including electricians, plumbers, HVAC designer/installers, carpenters, masons, roofers, and solar power system installers -- including landscapers re-grading the property. Cancellation of the contract would incur a 15% restocking fee -- including the labor costs. WHAT? Judging by the numbers, it wasn't an estimate but more of a wild*** guess.

When you need to find a landscaping company , shop around because this is probably the most…read moreexpensive company in Wickenburg. They are not only expensive but they will hit you with hidden charges if you cancel there services. Like restocking fee , no where on his contract does it state restocking fee , office fee, copy fee , plan fee, etc etc etc. this is the company that will overcharge seniors because they feel that seniors have all the money so lets take it from them because they do not know any better. so get three prices before you do any landscaping. but most of all don't use this company unless you you have very deep pockets and you don't care about what you spend. there are a lot of good companies here in Wickenburg this is not one of them. you have been told it's up to you to be smart and knowledgeable

Someone gave me a kordes perfecta rose bush that came from this nursery. It bloomed for a month…read morethen died. I loved the color, fragrance, rose shape. So i waited until they had them back in stock The next year and bought two of the same variety of rose going by the label attached as it wasnt blooming yet. One died again within a month the other after it bloomed it was obvious that it was miss-tagged and not the same variety. Not even close, colors are wrong very little fragrance wrong flower shape. The next year they didn't carry kordes perfecta variety and still don't. So i have a rose bush i cant stand and never would have purchased and cannot get the variety i want anymore. Each time i go they want cash only and wont give a receipt. So its impossible to get a new plant. Please note i got my maricopa master gardener certification in 2001. And my yard was once on a garden tour... i know how to grow things. So why did 2 of 3 die within 1-2 months? And why are they misstagged? Not happy at all

Great selection and service. Walked the nursery and picked out the citrus trees I wanted. Came…read moreback later and picked them up. Have driven by here a million times and never saw this place

Ceasar was extremely knowledgeable. He helped me understand the proper way to water my trees and…read moreexplained the need to have them trimmed properly. The workers did a good job and cleaned up very well.

We were very excited to purchase our two Pygmy palms. Implantation was June 3. After a few days…read morewe noticed the trunk of one of the palms was leaning very far over, and there was fibrous root material exposed above the ground. On June 6, both I and my husband (who was out of town at the time) spoke with the salesman at Moon Valley Nursery. I indicated my concern and provided him with pictures and told him one of the trunks was very wobbly and leaning at such an angle that it was almost parallel to the ground. He told me that it looked normal and they could come out and put additional mulch on it. He said the wobbliness was normal as the roots hadn't taken hold. I told him the other palm was not wobbly like that and they were planted at the same time. The other palm was doing just fine. I reiterated that it just didn't look right to me. He conferred with his supervisor and told me that his supervisor also said it was fine and looked normal. I felt reluctance on their part to come out to inspect it. There are also many palms in my neighborhood, none of which looked like this. Including my other palm. Midway into the next week my husband was in the yard and a landscaper stopped his truck and approached my husband, commenting that there was something wrong with the palm. He said he was familiar with them, having planted many, and it didn't look well. We phoned Moon Valley again and waited for a return call at which time we relayed this conversation and said someone needed to come out and take a look at the palm. This was on a Friday--nine days post-implantation. Our salesman said that a supervisor would reach out to--most likely Monday and schedule a visit. Monday came with no call. When we followed up, the story changed and we were told someone would contact us to "get us on a schedule." We were having other work done and opted to replace it the third week of June. We were given the name and number of the district manager and left a message for a callback. On June 18 (next day), he phoned us back and we shared our experience with him. He was very apologetic for the service we received and gave us the store manager's name, said he was going to note our account and take care of us. At that point, I asked for clarification on what "take care of us" meant. He said he would be having the manager refund us for the palm. On June 19, we finally got an email that we were on the schedule for someone to inspect the palm on June 25. We did not respond as we were waiting for a call from the manager and planned to address that inspection with her at that time. I followed up with the nursery on the June 22. The manager was off that day however, the man I spoke with said he would see about getting our refund processed that day. I asked for a call back to confirm it was in process. As you can probably guess, there was no call back. On the morning of the June 24, I phoned the nursery again. I asked if the manager was in. The woman who came to the phone was not the manager, and said they would provide an in-house credit. I told her that is not what the district manager told me would be happening; that I was specifically told I would get a refund for that palm. She told me that is not their store policy at which point I told her that she needed to follow up with the district manager that I spoke with, and that it was supposed to have been noted on my account that it was a refund, not a credit. I asked her to look confirm and call me back. At that point, we also left a message for the district manager to look into it on his end. No response from either the nursery or the district manager. Today, the 25th, we have texted the district manager to follow up, and phoned the nursery yet again. This time we have asked for the manager herself to phone us back. I have over 40 years in the financial and member services industry. I recognize great customer service when I receive it. There is definitely room for improvement from this company. The whole situation with the palm has caused no small amount of stress. I am hopeful that the refund will happen. I know that bad reviews travel further than good ones. If this is resolved to my satisfaction, I'm happy to edit this in the near future; for now I remain extremely disappointed and would not recommend this company.

I love this nursery. I've bought plants here for 20 years. Today I bought 4 plants for such a…read moresavings compared to other Big Box nurseries. Customer service is always amazing.

I have purchased many plants and trees here over the last few years. They are not your typical…read morenursery, sell more to landscapers but they will sell to you. The plants I've purchased have all done well.

Very knowledgeable and helpful Trees were great quality…read more Loved taking classes as they were very educational

Good selection of healthy looking manzanita and cotoneasters in late May. I am happy to report that…read moreit is now June and they are thriving in their new yard.

Stopped in to see Dan based on the reviews here and he was quite helpful. No sales pitch. Our need…read morewas simple - local native plant that needs no love and still grows. He turned us on to Apache Plume. Jury is out to see how it goes.

The BEST nursery in the area! Amazing products, prices AND service! Dan is a pleasure to chat with…read more Such a cute little spot and so fun to roam around and see all the beautiful plants, including houseplants inside. My favorite is the espaliered apple tree!

Very, very easy to find what I needed and the soil mixes are fresh and as promised. I needed an…read moreacidic mix of my blueberries (you do NOT want to try to grow them in Phoenix dirt lol). Friendly staff helped me find that pink bag I needed easily. The plants are healthy and well-organized. The checkout area is easy. The heavy/duty carts are clean. The lawn/garden ornaments and hardscape items are pricy, but I won't complaint here!

I love to shop at this nursery. I have had really good luck with their flowers in the past. I…read morehave planted a couple trees as well. The staff is helpful and knowledgeable too. Prices are decent and no high pressure sales people to drive you nuts like their competitors.

Everyone at Stewart hardware are wonderful and kind. EXCELLENT customer service. Shout out to Ernie…read morehe helped me out with a breaker for my electrical panel on my home.

The people who work here are tops! Helpful, friendly, courteous. Prices are good…read more I've found that if they don't know the solution to a problem, they'll do the research and find the answer... or give you a number of the options to consider. I appreciate that very much: try to get that level of service in Home Depot or Lowe's! Despite being busy, I've always found that they're willing to spend the time to consider how a given problem can be solved. One other thing I also appreciate: when you order a tool or part needed, it's always there when promised. (I've been trying for months to get a part from a store located a few blocks away... always promised, but somehow the order gets lost or just doesn't come in.) The people here make the difference. They're a good crew to work with.