Creative has been doing excellent work on my vehicles over many years. I first was going there in…read more1996 when they were in a different location. They are really good at communicating, delivering on time, have excellent quality work and have the best prices in town. This local business is family owned. Definitely would highly recommend Creative Auto Services. They are trustworthy, honest, and good people.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.

The place absolutely sucks. I deliver parts for them and everybody is just angry. You walk to…read moredeliver parts and they look at you like you're the enemy. And I've delivered for multiple companies and it's the same attitude. It's like you inconveniencing them. It's a culture. There is no doubt and it's deep with that type of behavior and attitude.

Hagen's isn't just a great auto body repair shop, it's a great BUSINESS! The friendliness of the…read moremanagement and staff is palpable - every time I've worked with these folks I've been treated with kindness, empathy, and patience. Quick response and repair times are just the icing on the cake! Excellent craftsmanship as well....Great professionals for bad (car) times!

My son goes to UofM Twin Cities and needed a reliable auto service shop near campus. We asked…read morelocals for referrals to someone good, and Brooks (my son) ended up going to Tuan. He has been bringing his car to Tuan ever since, and we couldn't be happier with the service and cost and quality of the work. The reviewers that complain about lead time to get an appointment should just go ahead and take their cars to all the other service shops in the area! That way we can keep waiting a week or so for Tuan's amazing service and the impatient reviewers can get less amazing service without the wait. Win-win!

Our 2018 Honda CRV experienced a confluence of electrical issue-rear wheel tire sensor set off a…read morebunch of additional sensors, including the high beams. I had a difficult time getting anyone on the phone, but within 10 minutes of walking in, Raks had a tech check my car and then planned to have me check in a day or two later to see if he would squeeze my car in the schedule. Again, I could not reach anyone in the shop when I called, so Raks gave me his cell number. They fixed our car quickly and accurately. I will be returning to this awesome shop because they are efficient, knowledgeable, personable, and affordable.

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I had an unfortunate experience during what should have been a basic oil change on my F-150. The…read moreservice included a brake inspection, and my wheels have security lugs. I was told I needed new rear brakes, so I planned to replace them myself on Saturday, 12/29/25. When I went to start the job, my security socket was nowhere to be found. So much for my Saturday project. The shop was closed for the weekend, so I couldn't resolve it. I met with the owner, Dan, on Monday. He ordered a new set of security lugs in hopes that the key would work. It did not. The tech had misplaced my original key during the brake inspection. Needless to say, it was a major inconvenience--and I didn't receive so much as an apology from the owner. This was my experience as a first-time customer. A $50-off coupon will not bring back my business.

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

Extremely accommodating, got me in quickly, fixed my issue, and were very reasonable!! They were…read moregreat, especially Robert. Thank you New Central!!

I called to explain my problem with door rubbing against front fender. They invited me to stop in…read morewithout appointment and fixed it on the spot with their special tool. Thank you sooo much!

Nick was great, he did a excellent job with my car and was quick even though I got a bunch of stuff…read moredone. He gave a very reasonable price compared to other shops, and he seemed trustworthy (didn't try to upsell or pressure for more stuff). He worked with me to use some of my special parts without fuss. Easy to communicate with. I will definitely return when I need some more work done, it's nice to find a good independent place instead of a corporate shop.

I would never recommend this place to anyone. Nick is a lier and falsifies work that he never did…read more He told me that he changed my radiator, my starter and my alternator. He did nothing of the sorts. The radiator was the same one that I installed in 2025, and put zip ties of the reservoir. if he changed the radiator, why did he not replace the zip ties with screws. the serial number matched all these parts he claimed to have replaced. he cracked my fuel rail, and he had no business messing with that at all, he was just to put in a manifold gasket. He lied about so much and tried to charge me $6,000.00. Fuck him....

I dropped my car off for a front end alignment, which they charge $159.95 for. Fair enough…read more I was told that during their pre-alignment inspection they discovered that the passenger side outer tie rod end was worn and needed to be replaced in order for the alignment to be done. This makes sense, so I said ok go ahead and do it. I was then told that with the alignment and tie rod end replacement, the total cost would now be $565.04! I decided to do it because my car was already there in the shop and it needed to be done, however this price is insane for the work that was done. They charged me $98.92 for the tie rod end, which is a very large markup. They charge $239.81 PER HOUR for labor, which is completely crazy. I was charged for an hour of labor, when I know for a fact that changing out one single tie rod end should only take a decent mechanic 15-20 minutes. It is ridiculously easy. Finally, they charged me $57.83 for "RO Fees" which include recycling, environmental, shop supplies and hazardous waste disposal. This makes no sense to me because I had no fluids changed that needed disposal, and the only shop supplies they would have needed for a tie rod end and an alignment would be paper towels, maybe a dab of anti-seize, maybe a pair of nitrile gloves. Nearly $60 is straight up robbery for the job they did for me. Yes, they are friendly. Yes, I think the work they do is fine. What they charge, however, is not reasonable and I think they are taking advantage of the many people who need their car fixed and don't know a whole lot about mechanical work. This is why I try to do most of my own repairs, but some things (like alignments) a guy just can't do in his driveway.

I find that you can really trust the folks at Signal Garage Auto Care. I brought my car in with a…read moreloose undercarriage plastic guard that bent down and scrapped the road. Signal could have suggested a new part and the subsequent labor of installing it. I frankly expected this. Instead, they just reattached to old part, and they did not charge my anything at all. I will definitely bring my vehicle to this garage.