Very attentive response.. very good customer service. I would highly recommend Caliber Collision…read more.. Hopefully I never have to use them again, but if I ever need body work done with my car, I will definitely be using them!

DO NOT TAKE YOUR VEHICLE HERE!!!! We called ahead to schedule an appointment they said they were…read morebooked a month out, no problem! So we booked a day for a month out. We also asked on this same phone call if they were able to work on a vehicle with an intoxalock interlock system. They said that they could and to just bring a new mouth piece. We asked how long they would need the vehicle for, and they said 3 to 4 days, so no problem with that we planned ahead. When we dropped the vehicle off on the date they scheduled with us they told us they would actually need the vehicle for 2 weeks, which was inconvenient for us but we werent super upset, these things happen. Also at the vehicle drop off they once again confirmed they could work on the vehicle with the intoxalock interlock system, we should the tech how to start the vehicle, wrote down instructions. They called us 5 days later and said they were refusing to work on our vehicle due to the intoxalock interlock system and to come pick up our vehicle. Slightly frustrated for wasting our time while our vehicle sat in their lot for 5 days and nothing got done on it. So we go back to pick up the vehicle, when we start the vehicle we notice it's extremely loud and sure enough the catalytic converter has been cut off in their lot. They tell us that they are not responsible and that we need to go through our personal auto insurance to repair the catalytic converter. They said they would not be paying for it and to get our vehicle off their lot immediately. They also conveniently have zero cameras on the side of the building where the customers cars sit overnight. I would give zero stars if I could. IF YOU WANT TO KEEP YOUR CAR IN ONE PIECE, NOT DAMAGED, AND KEEP YOUR CATALYTIC CONVERTER DO NOT BRING YOUR VEHICLE HERE!!

The low tire pressure light popped on, as it tends to do in the winter, so I called over to NTCo…read moreand they said it was not a problem, they would be able to check it at any time. "Even if I can get there in 2 minutes?" I asked, as I work right down the street. And they said it was not a problem. This morning was colder than most and driving up to the door was a little confusing but it all worked out. I walked into their office and the man I had spoke with came right out and checked the tire pressure. He told me this was common in the winter, which it is but doesn't hurt to get them checked! Everything checked out okay and he sent me on my way. He said not to worry about any payment and I returned back to work. I was only clocked out for 7 minutes, so it was a fast check. My boss gets her oil changed here every time and loves them. They will take some competitor coupons and will call you when your car is ready.

Usually when you are a new customer the business attempts to make you feel welcome. I called 2 days…read moreprior to dropping off my car for an oil change.I showed up... the guy was very short with me. Asked if I had appointment. Told him I called and the person I spoke with took my last name and said drop off your car around 8: should be done by 2pm. The guy asked me again if I had an appointment. Which I said "I thought I did. That's what the guy told me" he takes my info. Asked for my car key. Does tell me when I should e expect a call. I had mentioned I had an air filter that I forgot to bring which he immediately says " we don't do anything that's not manufactured" how would he know if the part I have was manufactured or not? Pick up my car... gives me zero information on what was done. If there was recommendations on anything. Get in my car no sticker reminder for the next oil change. I guess they don't need new customers!?

I can't tell you anything about the quality of their work, but other reviewers have done that. What…read moreI can do is tell you about their kindness. My car overheated as I was driving south on I35-W. Deciding it would be wise to get off the freeway at the closest exit: Lake Street. There was no good place to park on that busy thoroughfare, so I headed to the side streets. The gods must have been looking out for me, because the car died completely and irrefutably just past Alpha's shop. I have a new vehicle on order, so I wasn't interested in a repair, but I did want to get the car off the street. The guys in the shop very nicely pushed it back half a block and into their lot. Refused money, refused my buying them lunch (I sent them lunch money when I got home.) I called a tow, which took it in for a donation. Ubered home, grateful for kind souls who made a bad experience into a good one.

Alpha seriously was a lifesaver for me. My car was stolen in Uptown, wrecked in a police chase all…read morethe way in St. Paul, and an expensive amount of damage done to the steering column, mirror, hood, etc... Alpha took care of it, got it done in a timely manner, no problem. I have my car back, it's good as new, and they even took care of adding an alarm system. I would definitely trust them with my car again. I'm very grateful.

Raymond Auto Body is superior in service, staff, skill, and so much more! Raymond Auto Body stands…read moreout among all rest. I can attest to Raymond Auto Body's abilities to transform cars in need of repair to became like new, again. Pricing is very reasonable and competative. I have had 3 cars serviced with no problems, incurring easy transitions.. Raymond Auto Body arranged for pick up my cars--even transporting me back to my place of work-- arranging for a loaner, when I needed one, and kept me abreast of all developments. Jason thoroughly explained all questions, when I asked, kept me abreast with updates of what the team was currently working on, and went above and beyond in perfect service in sychronization. Attention to detail in repair of cars is amazing. Jason and Mike- are instrumental in service rapport. Pricing is Raymond Auto Body is stellar. Mary A.

If they had six stars I would have given that. I mean this place will exceed your expectations in…read moreevery possible way. First they do auto body repair and auto paint repair and that's all they do. They are the closest thing to expert in auto repair you can find. They are polite, professional, experienced, employees are all top notch for knowledge and professionalism and they stand by their work. You could spend half an hour walking around and reading all the manufacturer certifications and awards they have all over the wall. If I had to say one thing that is not the best it's parking since their parking lot was a little busy but again that is so minor it's hardly worth mentioning. Again I HIGHLY recommend this place for any auto auto body repair needs!

I was able to get timely service when I called to inquire about getting my license plate removed…read more Hussein told me they would be happy to do the work and would call me when they got a chance. I got a call the next day to schedule and was able to take it in within the week. Upon picking up my care Hussein was very kind and explained all they did. I would definitely take my Jeep here for work in the future!

Drove away from home and realized that I had a flat tire. Pulled in here and was helped with REI…read moreflatiron and directions to nearest tire repair. The receptionist put air in my tire herself! Thanks, Roering for being a great neighbor!

Amazing, genuine service at reasonable prices. I've recommended this shop to many people for car…read morework and will continue to do so!

I've been going to Nelson's since 2016. I have been to the Uptown location off Lyndale as well as…read morethe Green Garage! I LOVE NELSON'S! They treat you like family, never talked down to me or patronize me (a big thing for a female who is used to others trying to make me feel badly or take advantage of me). This has been my experience at all their locations. Most recently, I was heading back to Wisconsin for a family wedding. Long story short- I had car issues and Nelson's was the first call I made. They told me to bring it by and looked at it immediately. They were so kind, quick to act, and empathetic--I truly felt seen and valued. They helped me learn what I needed to do, and worked with me to get the job done right. I had to come for a follow up, and they took care of me again with such kindness, efficiency, and care. Cannot recommend enough!

The place absolutely sucks. I deliver parts for them and everybody is just angry. You walk to…read moredeliver parts and they look at you like you're the enemy. And I've delivered for multiple companies and it's the same attitude. It's like you inconveniencing them. It's a culture. There is no doubt and it's deep with that type of behavior and attitude.

Hagen's isn't just a great auto body repair shop, it's a great BUSINESS! The friendliness of the…read moremanagement and staff is palpable - every time I've worked with these folks I've been treated with kindness, empathy, and patience. Quick response and repair times are just the icing on the cake! Excellent craftsmanship as well....Great professionals for bad (car) times!

The guy at Carlson are always upfront and honest. There have been several times I've taken my cars…read morein when the check engine light was on and they've rest it without an unneeded repair. They have a great turnaround time and will fix anything. They also sponsor our baseball field in town and are a community asset!

I have trusted Steve, Brandon and team with all my car repairs for a long time. If you want to be…read moretreated right and only have needed repairs done this is the place to go.