I'm still in the emergency room and both the Nurse and Doctor in charge of my care have been…read morelovely'. Professional, communicative, thorough, and compassionate . Thank you Nurse Avi & Dr. Ayalin.

I was brought into the ED 9/2025 and while waiting for a CT scan a nurse took off my earrings and…read morenecklace ( which was an heirloom from my mother) and they just sent me a letter stating that they are not responsible for it. I had my eyes close the enitire time when the nurse took it off of me before taking me to CT scan so i wasnt able to see who it was. None of the nurses introduced themselves to me and they were talking about their personal lives while I had my eyes closed on a gurney in the hallway. The care was mediocre, the nurses were unprofessional and no accountability in the hospitals part for the lost items which was not my fault but taken off by their own nurse. Don't go to this hospital/ED if you can help it. This place here has absolutely no accountability for their errors and will just send you a letter basically stating to eat it because we won't do anything about it. Hope this will be helpful so you won't have to eat it when you lose something precious and priceless while absolutely receiving mediocre care from people who don't care at all. I was transferred to Kaiser Permanente after and the care I received there was excellent and you can feel that the staff actually gives a damn about you as a patient.

Wonderful people, very knowledgeable and thoughtful Lots of…read moretesting and suggestions Nuro/ Muscular people are great Also Eye Clinic Dr Chen super!

Horrible customer service. The front desk receptionist was rude to the customer in front of me and…read morecarried that exact same terrible attitude into our interaction. She was dismissive, lacked basic empathy, and made zero effort to understand my situation. I will be taking my business elsewhere and won't be coming back.

The doctors and nurses were nice in the ICU. The took good care of my father the last days of his…read morelife. The surrounding of the hospital is trashed with trash, over grown plants, dead plants. Not pleasant to the eye. You roll up in a parking lot and go...what the hell is this place. You are hoping that the staff is good.. presentation the outside will always deflect the inside. It is an old building inside to. I feel like I was in mental hospital, white walls, pale blue flooring. It has no color or nothing. The cafeteria is to very limited to what you can eat, salads and sandwiches. No thank you. I don't want to get sick. I do have to make a huge complaint about the security guard. A white man, buzz hair cut with thick black glasses. You are the rudest person. You snap at my family several as we were checking in. You are in the wrong position to be in the front desk. If you hate your job so much, go somehere else. You were so angry and snapoing at us and we let you know we how we felt. I am just warning other people. How dare you snap a people while they are in a state high emotions. People are grieving, in pain, and confused in where to go.

Staff is friendly, but wow lol. The bathroom alone is enough to keep me away. I came here to bring…read moremy pregnant friend who was in a car accident. She prefers this hospital so I drove her the 75 miles here from Hemet. They only allow one person in at a time with patients. As for the bathroom, the lock is broken, the toilet is locked down so it can't be stolen lol, and there's no workable sink.

Tristan david And Michelle d was nice too…read more We're very kind and nice Tristan david Gave us sandwiches and juice he was a very nice guy and funny And gave us baby advice

I was well informed here, the doctors and nurses here were great! My daughter needed emergency…read moresurgery and they did everything they could to keep me updated real time. Also asked if I had any questions constantly, and was answered with great suggestions and recommendations for the sake of my daughter. At the time, me and my husband needed to make a big decision and they were patient with us, and answered every question we fired at them and they reciprocated with the best answers to give us. I had also let them know about the previous hospital, Emanate health in West Covina, how one of the nurses asked my daughter if they found her situation "funny" and how my 5 year old daughter and I found that comment from a health worker odd and the surgeon that I asked gave me the reassurance that that question was NOT okay, there was a team around us and every single one gave us reassurance that that behavior was unacceptable. Aside from that, post surgery for my daughter, nurses were constantly checking up on her, and they were the SAME ones rather than different people coming in and out of the room. Each nurse, or worker introduced who they were, why they were there and would check on my daughter. The workers here were very understanding, kind, and despite the situation I constantly thanked each nurse and person for giving her good care. Here, it seems like they took care of my daughter how they would take care of their own family Also helped me solve my issues with insurance, if you know how hectic that could be that right there deserves a 6th star lol

Worst hospital I've ever been to. I went into ER with severe…read moreabdominal pain roughly a year ago. Blood tests were ran. Imaging was done. But the on call treating Dr. John Ziomek was rude and condescending. My imaging came back abnormal, but the Dr. was super dismissive. The Dr. was on the fence about admitting me to the hospital or releasing me with my symptoms left unresolved. He chose the latter. It's an ER room - you would think they could have done more for a paying patient. I was told I needed to see my primary doctor. Dr. Ziomeks parting words to me were "I can't help you, if you can even be helped at all". Who says that to a patient before releasing them to leave? After a quick morphine shot which did nothing to relieve my pain I was bandaged up and sent on my way. Avoid this place like a plague if you can.

I am writing this review with immense gratitude to the team at Chapman Global Medical Center. I…read morenoticed several negative reviews regarding the ownership here, but based on my recent life-saving experience, the medical staff, doctors, and nurses deserve nothing but praise. Like any major acquisition, there are growing pains, but the care at the bedside remains excellent. I arrived at the ER in a way I never thought possible. After a 17-hour fast and a severe allergic reaction to medication, my body shut down and I lost consciousness while driving on the freeway. Because my Tesla had Full Self-Driving engaged, the car's monitoring system detected I was unresponsive, slowed down, and safely pulled over to the shoulder--preventing a high-speed catastrophe. My wife was able to alert emergency services via Life360, and when they reached me, I was stabilized enough to stay in the vehicle as it autonomously completed the trip to the hospital. From the moment I "arrived" at the ER and walked in, I was in great hands. I was admitted overnight due to dangerously high troponin levels. Throughout the stay, the nurses and doctors checked on me frequently, kept me comfortable, and monitored my blood work until my levels returned to a safe range. I was discharged within 24 hours feeling alive and well. Huge thanks to the ER staff for their professionalism and care, to my wife for her quick thinking, and to the engineers at Tesla for building technology that literally saves lives when the driver cannot. If you find yourself in an emergency, know that the team here will take great care of you.

Andrew was amazing. He helped me a lot with amazing customer service. I really recommend this place.read more

I had to go here recently for a relative who was admitted here unexpectedly…read more Fortunately, the staff provided excellent care and my relative was released within a matter of days. The staff checked in on my relative regularly and expressed care. I also got to check out their GIFT SHOP on site which was pretty cool and very reasonably priced. They have a lot of nice things in there. They sell kimonos, cute mint and pill boxes, hand towels with cute designs, glass and plastic hummingbird decorations, and much more. I definitely did not need to walk into the gift shop, as I walked away with some gifts for myself :) Thank you for all you do. Yelp Review #46- 2026

I was in the Labor and Delivery Department at Hoag, and overall my experience was amazing. The…read morefacility is beautiful, everything is new, and the rooms are very cozy and have everything you need. The nurses were incredibly gentle, caring, attentive, and loving. One of the nurses who cared for me had 25 years of experience. As a first-time mom, I truly appreciated her expertise. Because of her decisions and support, my labor lasted only 30 minutes. Everything I wanted during labor was respected, and the staff did their best to accommodate my wishes. The postpartum care was excellent as well. They gave me a bag full of postpartum supplies to take home, which was very helpful. The only thing I was expecting more from was the food. I had heard great things about the food at Hoag, but I found it to be just okay. The only concern is a billing issue that we are currently trying to figure out because of some unexpected charges. My experience at Hoag was smooth, pleasant, and very positive. I am grateful to all the nurses and staff for making the birth of my first baby such a wonderful experience

I've been coming to Hoag for years, it has always been my safety-net hospital. My visit to the ER…read morethis week was the worst experience I've ever had here. I've had a documented diagnosis of Cyclic Vomiting Syndrome since I was 6 years old. I'm 32 now. My medical history includes years of testing and treatment for this condition, including experimental trials, multiple endoscopies and colonoscopies, gallbladder removal, and appendix removal. I'm actively managed by a gastroenterologist, a neurologist, and my PCP, and Hoag's own records from my visit this past February list Cyclic Vomiting Syndrome as my diagnosis. Despite all of this being in my chart, the PA who saw me in the ER this week diagnosed me with Cannabinoid Hyperemesis Syndrome -- a condition caused by cannabis use. My 26-year documented history of CVS predates any possibility of that diagnosis. A quick look at my own records at this hospital would have made that clear. Being dismissed with a drug-related diagnosis, when my chart tells a completely different story, felt careless and disrespectful. I've filed my concerns with the hospital and I'd urge anyone with a complex chronic condition to advocate hard for themselves here. I hope Hoag looks into how this happened, because this is not the standard of care I've received from them in the past.

DO NOT BRING YOUR FAMILY HERE IF YOU VALUE THEIR LIVES!! PLEASE READ OTHER REVIEWS AND NOT JUST…read moreOURS! I had blood pressure of 224/94, and I called 911 because of chest pain and feeling very tired. I have a history of cardiac issues and had already had a heart attack 20 years ago. I was concerned that I might be having another heart attack, so I went to Garden Grove medical center. I never saw a doctor once admitted to my room! Plenty of "staff" but no doctor! They ran some tests but never told me that they do not have access to the equipment needed to perform cardiac catheterization to look at possible damage to my heart or even say for sure if I had already had a heart attack. However, they knew my troponin was through the roof!! They let me lay in that hospital for 3 days without a way to help me. While there, I shared a room with another patient who required dialysis. They gave that patient dialysis bedside, and they had a tube on the floor that was letting blood waste go down the drain into the shower we both shared. This patient next to me was terribly ill and was coughing non-stop and then on the 3rd day suddenly a paper appeared on the wall, and my family was now required to wear a gown, mask and gloves even though this was never mentioned before and I asked to be moved but they refused! I still don't know what he had but obviously it was very contagious and could have complicated my condition even further. My fiancé came and did basically a jail break because I was leaving AMA- Against medical advice. They would not let me leave! It took 3 hours for this staff member to tell us that she could not find a place with a bed for me anywhere near by and that I needed to stay there. We fought back and said no way! I signed their documents to leave AMA, and we were able to go to my brother's house and call 911 from there. I was taken to Whittier PIH and there they have an outstanding cardiac care unit. It was determined within an hour of my arrival at Whittier PIH that I had one main artery in my heart that was 99% blocked and two others that were at 50%. Garden Grove Medical Center couldn't tell me that after 3 days!!!! If I would have laid in that bed for any more time and I would have lost my life. Thankfully we got out of there and to a place where I could get the care I needed. It scares me for myself and for others that might experience something similar to this. These people are only too happy to bill our insurance and take our money, but they don't want to care for us! I still can't believe they made us wait 3 hours when we wanted to leave to see if they could locate a bed somewhere else which didn't happen! A waste of time and it could have been the end of my life!!!!! Please don't go to this hospital!! You will regret it!

BEWARE OF THIS PLACE! Especially if your loved one has dementia. Unethical treatment, ignores…read morecomplaints, uses retraints to keep patients from leaving. The doctors, nurses, office staff, social workers, case managers and receptionists are all dishonest and do not deserve to be trusted with your health issues. Please stay away from this nightmare of a wannabe hospital. Go someplace else! There are many other local hospitals to choose from. I can't believe this place is even still open. It should be shut down! Do they film horror movies here? Follow-up to hospital response: In response to your reply on Yelp.... It is impossible to get anyone to address the problem at your facility. They try to tell me that my husband with dementia isn't even there and don't know his location which is an outright lie! Your staff just has no compassion and should not be in the medical field at all. I am losing my husband to dementia. The staff really has no clue how difficult it is trying to care for someone you love, while watching them as they lose their cognitive abilities. I am all alone with no family to help out and your staff is fighting against me every step of the way. They are so unprofessional, refuse to communicate with me. They just want to deny and argue and now they think it is okay to deny him husband any contact with people he knows and is familiar with when he is already having trouble with confusion and remembering things. This is harmful and NOT helpful to his well being or what is left of it. The staff seriously needs training about HIPPA. HIPPA does not prevent me from speaking with my own husband. They are trying to use that to justify their actions. After multiple call attempts trying to speak with someone and being hung up on I finally went down to speak with your staff directly and was met at the door by two very nasty, hostile security guards with attitudes. The police are helpless. Your staff changed his medications without speaking with me, or his own PCP or neurologist who has been following him closely and treating him for over 5 years. This change of medications has caused his condition to worsen and no one at your facility will even listen. They all think they know better than his own doctors. He has been very combative and aggressive after being in your hospital for 3 weeks and was taken back there against my wishes. Your staff's inhumane treatment of using soft restraints on him is not recommended for dementia/Alzheimer patients. I love my husband very much and have so little time left to spend with him. Your staff is robbing us of that time together. They have lied to me, been very unkind, uncooperative and do not communicate at all. I suspect they are all doing this out of retallation for reporting possible insurance fraud to the insurance company. Your own weekend ER doctor admitted directly to me that some of the tests your staff performs are not necessary because the patient has symtoms but rather are routinely done in order to "get the insurance to cover the confinement". Hopefully you will address these issues as you indicate in your Yelp response to me. You have been holding my husband for nearly a week without any justification. This has caused his long term treament to be delayed twice now because he was locked up in your "Frankenstein Lab". He doesn't have enough life left to recover from the games your staff his playing with him. Someday they will have to answer to God for their unethical treatment to my husband.