I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

I contacted AJS wildlife on a SUNDAY out of desperation, and they still picked up! Andrew was…read morepatient and kind. I was quickly scheduled for an inspection (thought we had raccoons / dead or alive in the attic) with Ryan who was also very nice and knowledgeable. Would definitely recommend for wildlife concerns.

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Great company! Derrick the owner genuinely takes care of his employees. The manager Blake gets his…read morehands dirty with the techs. And the in office people are super sweet and awesome! I personally recommend their tech Alec. ;) He genuinely cares about his customers and makes sure the job gets done. Love the company! Support them if they can!!!

Since starting this service over 3 years ago, we have had nothing but top-notch service and no…read morelonger worry about unwanted pests. The thorough outside preventive care and spraying minimizes any need for inside spraying. I especially appreciated the quick response when an in-between treatment was required against ants due to early warm weather and a very wet spring. Also, the technicians have been professional and knowledgeable.

Steve Millet is an excellent technician and he is responsive and attentive to our home/yard pest…read moreneeds. He has controlled the mole invasion and keeps our home pest-free. Great value!!!! Would highly recommend!!

In the Spring of 2017 we had a bug problem. We called Rottler and got it under control and we have…read morebeen having them come out to spray every two months for over 3 years now. Dan is our technician and he's super nice. The people who answer the phone have the worst customer service skills I've ever experienced. In Spring of 2020 our every 2 months got out of whack because of the Covid-19 shutdown. In April we just had the outside sprayed and didn't want anyone inside the house so they did the inside portion in May. In June we were scheduled again and I had to call and explain that it was just serviced in May, blah, blah, blah. We needed service in early July and not June. They wanted to come again August 1st and I had to explain again they were here in early July and it hadn't been 8 weeks and we need it September 1st. No that's not OK you'll be violating your contract. The best I can do for you is August 31st. OK fine with me that's close enough. I can't be the only person who this has happened to because of the pandemic. Don't treat me like a leper. I am, in fact, spending money with you. Fast forward to the first week of September. We made a household decision that we didn't need our house sprayed every two months and we would be fine with every three months. We called the office and were met with more attitude. No we can't do that. So let me get this straight? I want to pay you to spray my house 4 times a year and you are going to tell me no, you can't do that because we are going from 6 times a year to 4 times a year? Yes, that's correct. Ok, we're going to have to completely cancel the service then. OK. I can't believe a company would employ people to turn away business in this manner...

After hearing noises in my house, I knew I had critters running around. Boone Wildlife did a very…read morethorough inspection, found signs of bats and mice, and quickly set up time to remediate the situation. Dallas Pearson did an excellent job sealing up the house. He was very knowledgeable and excited to explain the steps he was taking. All the folks I have interacted with have been very professional, and I also appreciate the 3-year warranty!

I'm sure they are very good at what they do and their reviews prove that, but I wouldn't know -…read morehence 2 stars. I'm an out of state Landlord. There is a mole that dug under the skirting of a 12 x 15 foot 3 season porch of a 1000 sf 1 story rental. I asked if I could get an "idea" of what the services would cost and the lady who answered the phone said she does not know the pricing. I offered to send pics with dimensions. She said I would have to have to arrange to have someone meet their technicians for about 2 hours. So I'm an out of state landlord and I'm going to ask my property manager to come meet someone and take 2 hours out of their day and not have a clue what this could cost? Nope, not happening. Sorry. I have been in the construction business for longer than I care to admit. I do realize that EVERY job is different, but a ground level 3 sided 3 season porch that's 12 x 15 with vents and skirting - you can't give me a clue?

Referred by our house inspector, Arenz has been a substantially better value than Rottler for…read moreinstance but appear to do just as thorough of a job, a must when you live in a 100+ year old house. The individual who came and did the job was professional, friendly, and informative. Highly recommend this option as we have not had any issues whatsoever, a must when you have a spouse who is particularly terrified of fuzzy mouse house guests.

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

I've used Imel's a couple of times. I have Always had a good experience. Good customer service,…read moregood on site experience and no bug problems after the spray.

Your Review: (5 Stars) Technician was polite and professional, on time and knowledgeable. We were…read moreglad to get rid of the hornets' nest and felt that IMELs fee was very reasonable.