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    St. Luke's RAYUS Radiology

    4.0 (8 reviews)
    Open 7:00 am - 7:00 pm

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    Total Access Urgent Care

    Total Access Urgent Care

    4.6(119 reviews)
    3.5 mi

    This review is regarding the Chesterfield, MO location at Kers Mill and Clarkson. I'm on Medicare,…read moreso I can go anywhere I want... I looked at going to St Lukes Urgent Care, because my primary Doctor works at St. Lukes. The reviews were TERRIBLE.. Then TAUC popped up as an option for an Urgent Care, and since they just finished this new location in the last year or less, I read their reviews. All the reviews for TAUC were really good. I called them, and in 30 minutes I was there, filled out my paperwork, and was in a waiting room getting my blood pressure, oxygen levels and had a very very thorough EMT worker asking me lots of questions. The great part is I could call and give them a heads up and reserve a time to be seen. Shout out to JOSH. The receptionist was also very friendly, so shout out to Heather. I didn't have anything life threatening, but it could of possibly lead into that. What I thought was a fever blister, ended up being a very deep tissue skin infection, which, may I add, hurt like crazy in my nose, and my nose was throbbing, and red and very very painful. I saw Dr. Sparks. From the moment she walked in the room, with her assistant, who was taking notes, I felt like I was in very good hands. I was given 3 RXs to fight the infection and also got my flu shot while there. She was very very good and professional and diagnosed the problem.. On top of my rave reviews for the personnel including the half dozen or more people working behind the sceen, the place was spotless... I think you could of eaten off the floor. Also, I thought it was great that the examination rooms had television with a family type movie showing.. What better way to set a childs mind at ease.. Another plus to this location..They have their own Pharmacy, so you can get your RX's filled there if you so choose, but they don't limit you to doing that. It's very easy to get in and out of the parking lot also. One entrance on Kers Mill and one on Clarkson. 5 Stars is the rating I gave but actually, they get 10 stars. To be able to get in and see a DR...,( not that CVS clinic isn't a good place to go, ) was truly benefical. Also, lot of examinating rooms. I was in room 13! The also have the ability to do xrays there also. If anything..I would totally recommend going to this location in place of an ER, unless you were under life threatening conditons and needed a surgery room! Thank you also, because when I got there, my blood pressure was pretty elevated. After 2 shots, and 2 blood pressure checks, the second check came in noticable less! Woohoo! I will absolutely go back even if for just a flu shot again next year.

    On 5/28/26, I went to the TAUC facility on 2501 Clarkson Rd., Chesterfield, MO 63017 for treatment…read moreof a hand injury. They discharged me with someone else's X-rays. I didn't realize this until I was at the orthopedic hospital. The clinicians there had to retake new X-rays in order to proceed with treatment. Because of their carelessness, I ended up incurring a $650 hospital bill for the new set of X-rays, which is not covered by my insurance. Since this is the result of their mishandling of my treatment records, it is well within reason to expect them to cover this cost. I've reached out to the local branch, customer feedback line, and administrator office. Much to my dismay, TAUC decided not to reimburse me. They did, however, escalate this issue to their Senior Director Steven McGovern for further review.  This only made matters worse. At first, he seemed genuinely willing to assist, asking about the specifics of the case and billing documentation, which I provided. But after this initial conversation, he just stopped corresponding completely. Truly unbelievable. At the very least, have the decency to respond to my inquiries, even if the news are not good. This is insulting and unprofessional. It is shocking that someone who is in a senior position of their leadership team would handle a customer complaint this poorly. Perhaps his behavior is merely a reflection of the company's value as a whole. I should also point out that this incident is a clear violation of HIPPA. It raises serious concerns about their commitment to safeguarding the security and confidentiality of their patients' records.

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    Total Access Urgent Care - Dr. Jason Schlautman

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    St. Luke's RAYUS Radiology - diagnosticimaging - Updated August 2026

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