Great coffee, but no hot water for three days…read more The staff, especially the front desk, is wonderfully warm and friendly. My husband and l enjoyed having freshly brewed (strong) coffee available every morning right downstairs. However, we were there for three days, and other than one late afternoon, we were never able to have a hot (or even warm) shower. Even after bringing it up to the manager, nothing was changed. It seemed once housekeeping arrived, and started laundry, little hot water was left for the guests. Maybe we just had a bad room, but it made for a very uncomfortable trip considering NOLA was also experiencing record cold temps in the 30-40°F.

Villa Convento will always hold a special place in my heart. On my very first trip to New Orleans I…read morestayed at this charming, boutique hotel and returned a few times over the years. Rumored to be the original House of the Rising Sun, the hotel is haunted by spirits from the days when it operated as a bordello. This Creole Townhouse is adorned with Greek Revival accents and features 25 guest rooms. (Jimmy Buffet frequently stayed in room 305.) The walls are thin, the amenities aren't top notch, but the antique furniture adds to the charm. There's a small bar behind the front desk with snacks, soft drinks, & wine for purchase. During my visits, the staff were always friendly and welcoming. When I stayed here, they served a complimentary continental breakfast with croissants from Croissant D'Or, which is across the street. The croissants were so bomb; I had to ask where they came from. They told me they were from the café across the street. Now, I make it a point to walk to the café to get some when I'm in town and bring them home. They taste as good as the first time I had them during my stay at Villa Convento.

Loved my stay at the Hotel Royal! Staff was helpful in answering pre arrival questions. My 2nd…read morefloor room was perfect for a solo traveler. Bed was comfy. My flight arrived early and I was able to check in early for a reasonable fee, since my room was ready. I found everything I wanted to visit was walking distance and for those places I chose to take a Lyft, they were readily available and convenient. I would definitely stay again. I would just stay on the first floor. This awesome hotel is vintage and has no elevators. So even though the stairs are not an issue for me physically, for convenience, I will look at a ground floor room.

Located in the historic French Quarter of New Orleans, Hotel Royal deserves five stars for location…read morealone. The property is close enough to walk to all of the local attractions, but with enough distance to enable a full night's sleep if you need it! This historic beauty has all of the charm one would hope to find in a French Quarter hotel dating back to 1790! There is a central courtyard with a network of surrounding walkways and corridoors on multiple levels. Visitors will find beautiful brick and tile, exposed beams, iron lace railings, historical portaits, antique furniture and so much more. Ironically, I'm discovering it's some of these historic qualities that are off-putting to some of the visitors writing reviews on the property. The layout of the hotel is a bit confusing. I've stayed at the property several times, and always seem to get turned around when trying to locate my room. During my last stay I had to walk up two flights of stairs, follow a narrow corridor to a half-stairway that led to a balconied walkway that revealed another corridor with several steps leading to a small foyer with three doors to choose from. I thoroughly enjoyed this heavenly ascent to my room, but others find it nightmarish. Each of the rooms in the hotel have architectual characteristics that make them completely unique. Some of the attic rooms have slanted ceilings with limited headroom, while others might have odd angles and tight spaces. The bed took up 90% of the room during my first stay, whereas another room seemed cavernous during my second visit... but at four times the price! Visitors should be aware that higher priced rooms provide more polished accomocations. That's generally how it works in historic properties. I simply adore all of the historic quirks and charm at Hotel Royal, and I'll likely return next time I'm in New Orleans. Visitors with concerns about creaky floors, tight spaces and accessibility should definitely ask questions when booking their room. No two rooms are alike in this 225 year old building.

**edit They changed our room…read moreTo a nice dry , room with balcony. Hope from front desk was SUPER helpful . Thank you. Hotel is still dated etc but service is good Will give 2 stars because it is a cool historical building and front desk people on duty seem to want to help . The original front desk clerk wasn't the friendliest. Then we got to our room and just feels damp , musty and unclean. (But spacious). There is this raggy musty couch that seems "damp" for lack of better word, which I wouldn't even touch. Rug seems nasty. There is a sign saying "enjoy your two artisan waters " and there are no waters here. The room phone doesn't work so If we need anything have to walk downstairs. The view is of nothing, but worst part is AC is on 60 degrees and we are sweating in here. It's not really blowing and would estimate it's about 75 in here . They are "sending someone " to fix ac but now we have to wait for this to happen and can't shower or get ready. Will update review if they make things right .

I only stay here when I come and visit Front desk is always…read morevery nice I had the pleasure of working with Ronnie she was very sweet and professional.

We loved our stay at Le Richelieu! We stayed for 6 nights. The room was spacious and clean, and the…read morehotel had a historic charm to it. The area is in a quieter, lesser traveled part of the French Quarter, but we didn't feel unsafe walking around. It's also very close to the jazz bars on Frenchmen Street, so if you're over the Bourbon St. scene, it's in a great location. Also very close to Jackson Sq. and the French Market. Walkable to anywhere in the quarter. Whenever we received turndown service, everything looked so nice. The room was very clean, spacious, the bed was comfortable and I think it was a good value. Everyone we spoke to at the front desk was also very kind and helpful. The pool is also a huge plus! I would definitely stay at Le Richelieu again and recommend it to anyone traveling to New Orleans.

Le Richelieu Hotel (LRH) is a historic hotel located in New Orleans, Louisiana that I would…read moredescribe as NOLA CHARM PERFECTION! (see pics & videos included w/ this review) In celebration of our 21st wedding anniversary (yep, love was in the air!) my hubby & I, stayed at LRH (Thurs., 09/26/2024 - Sun., 09/29/2024) & while, not our 1st time visiting NOLA, it definitely was our FAVORITE visit in NOLA. Here is why I'm giving Le Richelieu Hotel a well deserved five-star review: 1.) Location: LRH is located in a quiet area that is conveniently located w/in walking distance to the French Market (few blocks away), Cafe Du Monde (9 mins away), Frenchmen St., Frenchmen St. corridor (5 mins away), & many other NOLA gems. We enjoyed walking to Cafe Du Monde for the oh so, delicious beignets, sightseeing around Frenchmen St. (browse at Louisiana Music Factory & Cafe Negril for live music). We even walked to the Harley Davidson Store located on Bourbon St. , which was a little bit farther away but still very doable by foot. 2.) Room Amenities: Even though this hotel is historic (building built in 1845) the hotel & rooms have been renovated so it does feel both charming & updated. We stayed in room 301, 3rd floor (no balcony). Room was very spacious & clean (see pics & videos). Room did have a mini fridge, safe, iron, & iron board. No issues w/ hot water pressure in shower. A/C worked great. Housekeeping came daily to make up bed, take trash out, & give fresh towels. 3.) Noise: Feedback on poor soundproofing between guest rooms, as mentioned by previous reviews - we did briefly experience this but I came prepared & brought my mini JBL portable speaker just in case it was needed to help drown out noise from neighbors by playing brown noise or music. Glad to report that I only had to use it one time :). 4.) Parking: LRH does have its own private parking area that is gated & kept locked. Upon check-in you will be given a key fob to open parking gate as needed. The fob also unlocks the front door of the hotel (kept locked 7pm-7am). FYI, there is a call button located outside the gate that calls to the front desk, if needed. 5.) Outdoor Pool Onsite: The pool area at night is so magical! (see videos) Helpful Tidbits: 1.) Many of the surrounding food spots close by 10pm. 2.) Balcony Info: If you chose a room w/out access to the balcony no worries, because there a single private balcony that can be used by all guests, located on the 3rd floor. It has a small table & 2 chairs. You will need to unlock the lock at the top to open the double doors. I also wanted to share that many of the rooms on the 3rd floor w/ doors in room that open up to the SHARED balcony. (See video) Okay, if you've read this far..kudos to you! :)) You're in for a treat because the last piece of info that I wanted to share about our stay at Le Richelieu is an unexplainable experience for sure & dare I say...possibly paranormal?! So at 6am on the morning we were to check out, my hubby woke me up by pulling back the white duvet & sheets that I was sleeping under & when he did, we saw that there was bright red blood soaked on the bottom sheet near my lower legs (my legs not touching it) that had NOT been there when we went to sleep. This was not my blood. I had no blood on me or on any of the clothes I had worn the night before. Blood was not my hubby's. We have no idea how this blood got there. The blood had soaked down through the mattress topper and the mattress itself however, there was no blood on the top sheet. There also were a few blood droplets on the floor leading to the bed. For sure this wasn't old stained blood because it was bright red in color. My hubby actually wiped up the blood on the floor & then tried to clean the blood off the bedding & mattress (some of it came out but only a little bit). He didn't want us to lose our deposit. I was basically sleep walking (& a lil bit hungover) at that point while trying to gather my stuff so we could then check out & I just wasn't alert enough to take a picture of the blood (I know! I'm still kicking myself for that!!). Had I been fully awake :), I would have taken pics & videos for proof & would have told my hubby to not worry about cleaning it up because we didn't cause it. While this experience was definitely weird, it was not scary at all. I didn't say anything to the front desk staff when I returned the fob but I did send a message through the booking app. To sum it up, my hubby and I, TRULY ENJOYED our stay at Le Richelieu Hotel & will be returning guests the next time in NOLA. Hope this info helps! Rebecca visiting from Austin, Texas

Fantastic stay at the Inn on St Ann. Wonderful staff and team were great…read more It's right in the middle of the French quarter with beautiful Vieux Carre antique feel.

We stayed here over the weekend. It was a cute old place but a few hiccups, I couldn't get the…read morecoffee maker to work, the bed and pillows were not that comfy, there was random glitter all over the room, and we couldn't control the air conditioning. The people that come back after the clubs congregate outside on the patio and keep you up to the wee hours of the morning. We did enjoy the digital key even though it took us a minute to figure out how to use it. For the price it is what you would expect. The last night we booked a room at the Roosevelt and slept great and just ate the cost of the room we already paid for at the Inn on St. Ann for that night.

We stayed at Courthouse Suites and honestly, the location can't be beat -- just a couple blocks…read morefrom Bourbon Street. You can still hear some noise from the room, but compared to actually staying on Bourbon, this was a great balance. Let me start with the good: our room was huge. 2 bedroom, 1 bath, washer, dryer, full kitchen , dining room and large living room. They are genuinely very nice -- clean, spacious, and easily the best part of the stay. But that's where the "resort" feeling stops. The pool is maybe 10x10, and the hot tub fits two people... as long as nobody stretches their legs. The "continental breakfast" looked like someone ran to the Walmart bakery, grabbed a couple boxes of pastries, and set them out on the patio next to some folding chairs. Definitely not resort-level anything. And then come the fees. Checkout is 10 AM, which is way too early for somewhere pretending to be a resort in a tourist area that the main draw is the nighttime activities. They also charge extra for late checkout -- $50 for one hour, and $100 per hour after that, which is outrageous. They even charge for the basic room keys if you misplace one-- the same blank, cheap credit-card-style keys every other hotel gives you for free. Overall: loved the space, loved the location... but the fees and policies really take away from the experience.

I am writing this to warn other travelers, specifically veterans and those traveling with service…read moreanimals, about our recent experience here in December 2025. While staying at this resort, management contacted us to demand a $150 "special cleaning fee" specifically because of my husband's task-trained service animal. We explained that charging extra for a service animal's presence is not permitted, but the resort insisted, claiming the animal's hair constituted "property damage" that required an outside cleaning crew. To avoid further escalation during a medical episode, we paid the fee under protest. The most concerning part happened after we checked out. Upon reviewing the special cleaning invoice provided by the resort, we discovered the bill was issued by a company owned by the resort's own housekeeping manager, rather than an independent third-party service as they had claimed. While we eventually received a refund after involving a board representative, the initial aggressive demands and the nature of the invoicing were deeply distressing. We also reached out to our booking entity, Interval International, to report this billing practice and were told they would not intervene without a court order. If you rely on a service animal for a disability, be aware that you may face unexpected surcharges and significant stress at this location. We found the management's approach to accessibility and billing transparency to be unacceptable.

What an amazing experience! We decided to book rooms that were close to Bourbon Street so that we…read morecould be close to the music! Will, at the front desk, was very accommodating and kind. The room was clean, the staff was attentive. There was a beautiful fountain in the center courtyard. It rained most of the time we were there, and we didn't miss a thing! There was a wine bar (Patrick's Bar Vin) on the premises and a Jazz Bar on the other side. (21st Amendment). Both venues have amazing staff and set the tone for all the other places we were fortunate enough to visit. I will definitely choose Hotel Mazarin again!

Great location to Burbon street. Nice rooms, really nice court yard. I would stay here again.read more

Stayed here for the first time and this is my honest review…read more Location is excellent! It is a walking distance from the main attraction which is the Bourbon street. Overall, hotel and the room are clean and free of any smell. Location is also safe and sound and I didn't feel anything bad. They have an onsite valet parking for a total of about $45 a night. Unfortunately, room is extremely small! They have tried their best to cramp everything in a small size room which they shouldn't. We booked a deluxe size 2 queen beds and were barely walking around each other inside the room without bumping into each other. If our deluxe size room is like that, I can't even imagine how the regular size room would be! Our room was definitely more than enough for one double size bed let alone putting 2 beds of any size. Bathroom was extremely small as well with a small sink and weird faucet installation. My biggest disappointment happened as soon as I arrived at the location. As clearly visible in the attached pictures, they have an extremely small size entrance for any size vehicles. On top, they put these metal signs on each side to make it even more difficult for the drivers to enter. We arrived in a van and there was this African American valet guy sitting inside on his phone as usual. He clearly saw I was struggling to bring the van inside and instead of helping right away, he just sat and saw our struggle. Obviously, I ended up hitting one of those metal signs on the side and ended up with multiple scratches on my brand new van! After I hit those sign, only then this guy lazily and hesitantly came over and moved one of the signs for us to pull in. Extremely poor and horrible service specially for a first time customer! Even though scratches were clearly visible, there was no apology or remorse from this valet guy. He acted as if nothing has happened and instead looked at me for any tip! At the check-in counter, I brought this problem to another African American individual, Kenny/Kent, and he just shrugged it off and told me that the guy did help me to pull in. After I told him that I did end up with multiple scratches he still didn't care and offered nothing! I was just so tired after a long and tiring drive that I just decided to head to my room and nothing else. Be extremely careful driving into their entrance specially if you have a big car. They will offer zero help and/or any compensation if you get any damages! Our first time trip to New Orleans was ruined!

While visiting New Orleans with three friends in early March we had the opportunity to stay at…read morePrince Conti. This is a great location if you're looking to stay near Bourbon Street near the touristy stuff. The price of the hotel was reasonable and valet parking is available (for an extra $50 a day.) We did use valet as street parking can be tough to find and I didn't want to worry about any damage to my vehicle. It's worth it- trust me! The staff was very friendly and helpful as we acquired their assistance a few times with extra towels. I will say that the rooms are tiny! Four of us shared a two bed interior room (no windows) and it was a tight fit. If you're traveling with a large party I would almost recommend two rooms unless you don't mind getting real close during your stay lol Overall the venue was clean and it was nice that it was in a walkable part of the city. We walked everywhere we went from the hotel (the touristy stuff all the way down to the nicer part of downtown where the higher end shops are located.) We did use Uber on one occasion to ride farther across town. Uber and Lyfts are very easy to come by and affordable no matter the time of day (or at least when we used it.) Great bang for your buck. It's not luxurious by any means and you're getting what you pay for, but I would stay again in the future if visiting the area.