Matt Young was very knowledgeable, competent, thorough, personable, and accommodating. He spent…read moreplenty of time testing, both previous work and our current problem, working up a plan to mitigate the new issue and making sure we understood it. We would be happy to see Matt again next year for our annual maintenance.

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

I recently hired complete paving and masonry for a 3rd job on my property…read more In 2022 they replaced my asphalt driveway and edging, they removed all the landscape timbers and replaced with stone and new asphalt. then in 2025 the front walkway they removed all bricks and landscape timbers and replaced with a paver walkway and matching stone edging. Yesterday the crew was here for the recent job of removing concrete landing step ( which started to fall apart during the winter) and replacing it with a granite step. We are very happy with all the jobs. Gerry and the crew were quick and efficient. Do not hesitate to ask for a quote and trust in this company.

Jerry and his team are amazing. The process to help us with some masonry work to expand the…read moredriveway was smooth, beginning to end. I reached out to him via Yelp and he responded promptly. He came to visit in no time to look at our need. He was very courteous and helpful. I did not know what I really wanted and he was helpful in suggesting ideas to help. He sent me a quote that was reasonable and after approval, he started with his crew on the work and finished ahead of time. His communication was great and his crew was really friendly. The finished project exceeded our expectations and fit our needs. Thank you very much Jerry and crew. If you have any paving or masonry work, do not hesitate to reach out to Jerry and you will glad you did.

I can't say enough about how much we love our new patio and walkway. Chris and his team are not…read moreonly professional, clean and neat; they produce the best quality of work. Great hardworking crew! If you are looking for masonry work to be completed, you will not be disappointed choosing this company. I have a new found respect on how much work goes into their projects. They exceeded our expectations by far!

From the owner: We are dedicated to providing exceptional work at fair prices. We believe that everyone should have…read moreaccess to high-quality masonry services without breaking the bank. Our team of experienced professionals take pride in their work and strive to exceed your expectations every step of the way. Whether you're looking for a new stone patio, chimney repair, or anything in between, we're here to help. Let us show you what good work done at fair prices really looks like.

Sean recently installed two new sets of steps and a new walkway at the front of my home. The end…read moreresult came out even better than my expectations. Sean is a pleasure to work with and provided great attention to detail, from the quoting process to the end product. I would not hesitate to recommend Sean as he is responsive, honest and hardworking. I plan to have Sean work on future projects.

Sean just finished a retaining wall for us and we couldn't be happier. He is super personable and…read morehe and his guys were there early every day and worked till the end of the day. His price was very fair and we're thrilled with the quality of work, and would absolutely hire him again and recommend him.

Nelson was great to work with The patio came out exactly how I wanted. Very happy would hire him…read moreagain for more masonry.

Nelson Landscaping made my dreams into reality, all while making the process smooth from start to…read morefinish. It was my first time using the projects feature on Yelp and within the same day Nelson reached out and we scheduled for him to come by 3 days later to give me a quote. He was very easy to talk to and professional. In addition, I appreciated that he gave me real advice and ideas, not ones that would benefit his pockets but rather ones that aligned with my vision and my budget too. His crew came by about a week and a half later on a Tuesday afternoon, and by Friday evening they were finished (one day was too rainy for them to work). The outcome was better than I could've imagined it and I could really tell that Nelson and his team listened to what I wanted done. I wish I had a before picture so you could see the transformation. I would highly recommend Nelson landscaping to anyone needing a big or space landscaping or hardscaping job done. The quality of work is excellent, communication is great, and timing is unmatched.

highly recommend! They did amazing work on our front stairs, walkway and back patio! Great…read morecommunication and explained everything.

From the owner: TD Concrete delivers durable concrete solutions in RI, MA & CT. We specialize in stamped concrete ,…read moreflatwork, driveways, patios, walkways, and more. Our skilled concrete finishers ensure superior results for your residential or commercial project. Contact us for a free estimate

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

Kevin does outstanding work, professional and a pleasure to provide QUALITY work at a very fair…read moreprice.

Kevin did a great job on our driveway. He was very responsive and quick in coming out to give an…read moreaccurate quote. Once we were ready to have the job completed, he was able to get us scheduled within a week. Unfortunately a completely out of the forecast thunderstorm blew in that night and messed up the job. I reached out to Kevin and he answered right away. First thing the next business day, he came back and fixed the damage caused by the unexpected weather system. I offered him some compensation for the "act of nature" repair and he wouldn't take it. I highly recommend Forbes Sealcoating and will use them in the future next time we need our driveway coated.

good pricing good quality work refered to my parents as well did a great job great group of guysread more

From the owner: Elite Home Solutions stands out because we are a Chimney, Roofing, and Masonry company all under…read moreone roof!. Instead of calling multiple contractors and companies, our customers can trust us for complete home exterior solutions backed by skilled craftsmanship and years of hand on experience. We provide our customers will a Free written estimate No Fee or Obligation.