We took our dog Florence on Thursday night for an acute allergic reaction and was immediately seen…read more(thankfully there were only 1-2 other pets there). Everyone seemed very eager to help and made th process smoothe. We liked the open concept because we were able to see the care provided not only to our dog but to the other pets as well. All of the staff worked as such a great team, and the communication between them seemed flawless. We were seen by Dr. Majors, and our tech was Hannah. Both of them were very reassuring and treated Florence like their own. VEG is a very pet family oriented vet, seeing us as a whole and not just a couple people with an animal. When it came time for the price, we were met with such nice transparency, and the DVM was honest with what she recommended and did not try to make us agree to anything that was unnecessary while also making sure we had the option to take all the tests if we so desired. I would absolutely recommend this emergency vet. We have been to another in Carrollton which did not come close to the level of care we experienced here. Thank you!

On April 1, 2026, my 11-year-old French Bulldog, Mica, woke up at 4:15 a.m. in a full-blown…read moreseizure. Horrified beyond measure, I scooped my baby up and jumped into the car to seek medical attention. We have a number of veterinary ERs that have popped up around our McKinney neighborhood, but I opted to risk the extra drive to get my baby into the care of VEG in Allen. While I had never experienced their emergency services, I had experienced their customer service once before--when I had the misfortune of losing her brother on Thanksgiving Day in 2024. We found this place by chance after being treated very coldly and callously by another establishment, which led us to VEG. That experience stuck with me, and thank God it did. In both instances, they treated me and my family with respect, compassion, and great care. Mica had three more mini seizures while in their care, and the staff was immediately on top of it. They were very upfront and clear in their communication, making sure I knew what was happening every step of the way. This allowed me to make informed decisions. It was my biggest fear that I would walk into a grave prognosis--which, on paper, it was documented as such: "grave to guarded." Be that as it may, I truly feel they gave my baby the fighting chance that saved her life. Not once did they bring up euthanasia, and thank goodness, because I don't think my heart could have handled it. I prayed to God to let her see her 12th birthday, which was the very next day, April 2--and sure enough, we made it. She is now 96 hours post-seizure, with no additional episodes since. We were prescribed and provided a rescue dose of midazolam in the event of another seizure, and should it happen again, you can guess where we'll be going. Thank you, specifically, to Dr. Majors, Taylar, and Walter. I am forever grateful for how you cared for us that day. You rolled up your sleeves and sprang into action. May you all serve as the example for how services like this should be rendered. From kissing my baby's forehead, to accommodating all of our needs in such a stressful moment, to sitting on the floor with us--it was all noticed and deeply appreciated. Happy Easter, and thank you again for the gift of a second chance at life.

Our best boy woke up lethargic and very sick. Our vet couldn't see us and recommended the Emergency…read moreAnimal hospital. We drove straight there and the staff was amazing. They helped us get him out of the car and onto a stretcher. The vet explained he was in bad shape and explained end of life services. They let us spend as much time as we wanted with him before taking him away. It was a terrible day but they were kind, comforting and efficient.

The director of this facility, Dr. Cindy Echevarria, is a monster…read more My beloved baby girl, Devo, was at the end of her life, and we called this hospital to see if they could help her pass. They told us over the phone that they were not busy and would prioritize Devo's care, so we made the difficult decision to head over there to say goodbye. We believed she had passed on the car ride over, but when we arrived they took her to the back and Dr. Echevarria came to us and said she had a faint heartbeat. We said we wanted to hold her while she passed, and Dr. Echevarria proceeded to disappear for 15 minutes, leaving us in a room while our dog passed alone without us by her side. While this was happening, we were obviously very distressed, asking every employee we saw what was going on and where our dog was. When we finally saw Dr. Echevarria, we asked for our dog so we could hold her, she told us very rudely "we have other patients" and turned away. I cannot believe how heartless and uncompassionate these people are here. I would NEVER ever ever step foot in this place if you are in the vulnerable position of having your dog be at the end of their life. Dr. Echevarria stole our dog from us, stole that moment of being with her as she passed from us, then was rude to us on top of it. Her staff was apologizing to us for her attitude, blaming it on her having worked a long shift, but there is no excuse for what she did to us and our precious dog. She didn't even deserve to have touched my precious baby, let alone keep her from us when she needed us most. I will forever remember this doctor as being one of the most evil people I have ever encountered. DO NOT GO NEAR THIS PLACE.

My experience here was genuinely disturbing. This clinic felt far more focused on making money than…read moreactually helping animals. Please read my entire experience if you care about your pets well being. I brought my dog in for a fractured tooth and paid $135 for an exam for what was essentially a 20 second glance at his mouth. Without any meaningful examination, I was immediately told he needed to be put under anesthesia just so they could "properly assess" the tooth for a possible extraction. Then came the estimate: around $1,600, not including required bloodwork mind you. With bloodwork, the total was close to $1,900 before tax. Thankfully, I trusted my instincts and sought second opinions from two other veterinarians. Yes TWO. Both told me the fracture was minor, did not currently require extraction, and simply advised monitoring for pain or infection. Weeks later, my dog is doing completely fine and I'm very happy. What's upsetting is that I was pressured toward an expensive, invasive procedure that multiple other vets agreed was unnecessary. As a pet owner, you trust veterinarians to prioritize your animal's wellbeing, not push costly treatments prematurely. And most of all, not examine him thoroughly but charge me $135? Please...can you imagine having your baby lose his tooth over a money hungry vet for no reason? I strongly encourage others to get a second opinion before agreeing to major procedures here. It seems like profit was being prioritized over ethical care.

From the owner: Petfolk's first veterinarian clinic in Allen, TX. Founded and led by expert vets, we've made…read moreeverything about pet care more clear and convenient, empowering you to make the best decisions for your best friend. With scheduled on-site visits and virtual care, Petfolk is with you every step of the journey. We believe the easier the experience is for the parent, the healthier and happier the pet.

I cannot say enough wonderful things about VEG ER for Pets. From the moment we walked in, the…read moreentire staff was compassionate, patient, and incredibly knowledgeable. In a stressful situation, their calm and caring approach made all the difference. Dr. Laura Watson was absolutely phenomenal. She took her time, explained everything in clear, layman's terms, and made sure I understood every step of my dog's care. Most importantly, she genuinely cared. You could feel it. Her compassion and kindness truly stood out. I honestly wish human healthcare providers and physicians were as compassionate and kind as the team at this clinic. VEG is truly a one-stop shop -- assessment, imaging, labs, and even boarding if your fur baby requires continued monitoring. That level of comprehensive care provides such peace of mind. Parking is conveniently located right in front, which is so helpful during an emergency. They also offer multiple affordable payment options, which makes high-quality care accessible and less overwhelming. If your pet ever needs emergency care, this is the place you want to be. They treat your pet like family.

From the moment we walked in the door with our kitty, everyone was so very lovely. I was so amazed…read moreat the open space, community and that all of the staff where appropriate were on the floor to interact at the patient's level. I've never seen anything like it before. It was wonderful. We were seen quickly in a separate room but the experience wasn't any different. Even though our kitty is sweet, she is semi-feral but they wired magic with her calming her down and allowing them to look her over. She was taken care of and diagnosed as well as sent home with medicine to be able to get in to see her regular doctor in several days. Thank you so, so much to Cecilia, Jane and Dr. Lefflel, for helping our kitty Google! You are all so amazing!!!

We had to bring our 12-year-old cat, Willow, in for an emergency when she suddenly couldn't put…read moreweight on her back leg. It was late in the evening, and we were both stressed and worried. From the moment we arrived, the staff made us feel cared for. The vet tech saw us quickly, and even though the only vet on staff was in the middle of surgery on a dog, they kept us informed and reassured. At 9:00 at night, I completely understand the wait. Both the vet tech and the vet were caring, gracious, and patient. They understood that we were there for a long time and that we were anxious about Willow. The vet spent more time with us than we typically get at Willow's primary care, answering all of our questions, explaining everything clearly, and making sure we felt comfortable with the plan. The clinic itself felt professional and welcoming. I did notice the floors could have been cleaner, but I'll admit I'm overly picky about that. What mattered most was the quality of care, and that was exceptional. Willow is now much better and mobile again, though we're still being careful with her leg. The price is higher than some other places, but the care and compassion we received here were worth every penny. I'm grateful to have a place like this nearby for emergencies.

Frisco VEG: We…read morecannot say enough good things about the Frisco VEG. During one of the hardest weeks of our lives, their team showed up for our sweet 10 month old kitten, Habanero, with so much compassion and care. Habby was fighting an FIP relapse paired with pneumonia, and from the moment we walked in, we felt supported. The staff took the time to explain everything clearly, answer every question, and treat both our boy and us with genuine kindness. They never made us feel rushed. They understood how much he meant to us. What stood out most was how human they were. They celebrated small wins with us, sat with us in the hard conversations, and treated Habby like he was their own. In moments that felt overwhelming and heartbreaking, their steadiness and empathy made all the difference. We are so grateful to the entire team for fighting for our orange boy and for loving him alongside us. Thank you for honoring him and for taking such good care of our family. RIP Habanero ‍

Yesterday we had to bring our senior German Shepherd, Zeus, to Revive Veterinary Emergency and…read moreSpecialty Hospital in Prosper. Unfortunately the outcome was not what we hoped for, but we are incredibly grateful for the care and compassion shown by Dr. Novikoff and the entire team. From the moment we arrived, everyone treated Zeus and our family with kindness, patience, and respect. Dr. Novikoff took the time to clearly explain everything that was happening and walked us through each step so we fully understood our options. We never felt rushed and it was clear that everyone genuinely cared about Zeus and about helping our family through a very difficult moment. Losing a dog that has been part of your family for so many years is incredibly hard, but the team at Revive treated Zeus with dignity and compassion the entire time. We are truly grateful for the care they provided and for the kindness they showed our family. I would highly recommend Dr. Novikoff and the team at Revive in Prosper to anyone needing emergency veterinary care. Thank you for taking such good care of our boy Zeus.

This place was more than amazing. I took my dog here because he was very sick. They rushed us right…read morein and got to work immediately. They did everything in their power to help my baby. I ended up having to put him down but the staff was with me every step of the way and let me spend as much time I wanted with him before we let him go. Dr. N and Angie were angels. I couldn't thank them enough for helping me with all of this.

They took great care of my kitty! Re: Male neuter…read more Communication was great. Customer service was great! I got there at 8 am and there was a long line.

Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

We are sooooo grateful VEG ER. Our sweet 10 y/o black lab was not feeling well and had a HUGE…read moreswollen ear. They took him back immediately, got him comfortable and provided superb care. If you need emergency care, this is the place to go.

AVOID AT ALL COSTS!!!! Worst vet I've been to. They will…read morecharge you an arm and a leg to not solve your pets issue. I spent almost $600 for my cat to come out still bleeding profusely. I cannot explain enough how much I regret coming here. I had to take him to a different vet to solve the issue. I'd avoid this place at all costs unless you like wasting money. If I could sue I would. They debated the total costs for the services they provided in front of me which tells me they pick and choose prices for different people. It's so infuriating, I could cry. Don't make the same mistakes I did coming here!

Dr. Bourne in oncology is absolutely amazing! And so patient! She helped save our Husky Trappers…read morelife by referring him to a qualified willing amazing surgeon to remove our boys very difficult to remove cancerous tumor. Trapper is all healed up and thriving now! And when he got a wound playing with his siblings I panicked when I found it thinking his cancer was back they got him in and were so patient with my overreacting. You can tell how much Dr. Bourne cares about her patients and their parents! She is so kind! I never feel rushed! The whole staff is amazing and we are so grateful they are caring for Trapper!

We brought four dogs in after finding out one of them (or all) ingested a nearly full bottle of the…read moreolder dog's heart medicine. We were told to call a number to speak to a toxicologist and get a case number. We then had to wait for hours, were given minimal information, and we never spoke to a doctor. We were told eventually to go somewhere else--it had already been hours since the medicine was ingested. Eventually one dog was taken back because we insisted they induce vomiting. No vitals were taken for any of the other dogs and the technicians seemed mostly concerned with costs. We would not recommend this "emergency" pet hospital and will not be returning.

The Mutt Puddle is hands down the best grooming spot I've found in North Dallas .. after doing my…read moreusual deep dive (calls, prices, reviews... the whole investigation), their recommendations encouraged me to call. David (the kind voice that answers the phone) sold me on their vibe! I love that they are passionate about dogs (including Give Back efforts), appointments are set aside specifically for your dog, prices are reasonable, and their policies to ensure you are happy is amazing. The staff is so friendly and kind, its honestly refreshing. I didn't have any anxiety about leaving my girls. Miriah groomed my two Maltese girls perfectly, exactly what I asked for, a Korean cut with a few tweaks, they look amazing! We did a full groom plus nails... the works. This salon is our new groove.

They're absolutely the sweetest. My little Coco loves to go and get her blueberry facial and…read moregrooming here. She always comes back smelling and looking great.