Andrew and his team were amazing. From providing a realistic quote over the phone to showing up on time (even a bit early... with a call in advance!) and providing a detailed overview of everything they were doing, they were extremely professional and buttoned up. The place looked amazing when they were done. We will definitely use them again in the future! read more

I used StainBusters for a carpet cleaning and flea/tick treatment as I moved out of my condo. They did a fantastic and quick job of cleaning my small apartment (I had a few pet stains and they totally got rid of them), but my favorite part of using this business was how communicative they were. We were emailing back and forth lots to schedule, and Andrew was texting me confirmations and updates. It made me feel like he really cared about making sure I was ready for and happy with my carpet cleaning. Both gentlemen were very respectful of my place, and the carpet looked amazing! They even left me some of the little booties for my shoes so I wouldn't get cleaner stains on them :) read more

Problem: pet & cat odor Solution: called StainBusters who offered insider tips for pre-treatment - this was before ever stepping foot in my home! Afterwards they came out to assess my progress and suggest more options - all prior to the actual cleaning. The final cost for cleaning was fair & reasonable, their expertise is beyond anything I would have imagined, and yes our odor problem is gone! These guys are stain scientists! Highly recommended read more

My carpets looked great when the carpet crew first left but after my carpets dried the spots I wanted gone slowly started appearing again... bummer.. extra bummed cause my carpets were not in very bad condition. They were very punctual and polite. They also explained everything throughly and gave us a spray with a special stain remover chemical. Wish my results were better. read more

Fantastic! We called early in the morning needing same day service for our townhouse. We spoke with Andrew and he was great to work with. Our cleaning was scheduled for noon and Matt arrived right on time. Our carpets looked awesome when Matt was done! StainBusters is professional, friendly, and does amazing work. They are priced extremely fair for the quality of their service and you can pay using paypal. You can't go wrong by giving them a call next time you need a carpet cleaning. read more

Andrew was quick to respond and stretched two carpets that had huge creases. Excellent service. The carpets look great and he was able to accommodate my request very quickly. Highly recommended! read more

Amazing job! Couldn't be happier, was about to get the carpets replaced, but thought I give a cleaning a try and Andrew did an awesome job, he put in extra effort towards each stain and was able to get them all removed, will definitely be using his services every year! read more

Hired them for my Aunt. They did a great job and moved all the furniture. I will definitely use them again. The carpet looked new!!

Amazing service. Would definitely call this company again. Highly recommended. Excellent communication pre-appointment, during appointment, and after the appointment. On time. Very efficient workflow when cleaning carpet. Unlike other carpet cleaning companies that I've used in the past, Andrew and Dillon worked in unison. These guys get their stuff done right and quickly. Golden example of how any contracting companies should operate. read more

These guys were great. My wife and I have three toddlers and a dog and the carpet (brand new two years ago) showed it. They came and cleaned it and it looked great at first. The next day we noticed some yellowing which turned out to be a result of the carpet being made partially of wool. I called and spoke with Andrew who offered to come back out immediately and redo the job. We really only needed the stairs redone but they did the whole thing again and it's absolutely perfect. Highly recommend this company, we'll be sure to use them again. DG read more

Although I didn't use their services, I needed help with a small red stain on my carpet and called for a quote. Rather than going through with the small job and requiring to charge me their minimum, Andrew told me exactly what product to buy and how to do it myself rather than going with a professional. He even offered to help me through the steps if I had any follow up questions. THAT's customer service! Thank you! read more

In my case it was next-day service for three large rooms, with special attention to a couple of stains. Andrew and his guy did a great job, and it was well worth the $160. Will use them again. read more

Saw the great reviews here and had to give them a try, as I normally use "Stanley." Simply fantastic service and my carpets look and smell fantastic. We talked on the phone, set up the appointment for 8AM, and at 7:55 they were knocking on my door. I'm so tired of the 12-4PM stuff with other companies! We quickly walked around the house, then they went to work pre-treating and identifying a few pet stains from my three dogs. They were very friendly and personable as they moved the furniture and quickly worked through the upstairs bedrooms. Andrew, the owner, was working up a serious sweat and was a pleasure to deal with throughout the visit. No BS pressure to Scotchguard my carpets, as I already knew and he acknowledged were already "stainguarded" by the manufacturer, so there is no need. After many years, I've learned to only use the truck-mounted systems if I want a deep cleaning. These guys were fantastic and the cost was straight forward and reasonable. We'll be calling them again in six months! read more

Can't recommend StainBusters enough. They cleaned the carpet in my entire townhouse and, even though it's just a year old, there are some pesky stains that I desperately wanted to get rid of. Andrew and his assistant were fantastic, friendly and professional. Andrew talked me through the whole process, had me point out the trouble spots, and then gave me instructions for treating/cleaning after their visit. I was amazed that some of the spots even came out at all, but Andrew was able to get the job done -- you would never even know that, for example, there were huge grease marks in my basement from where my treadmill used to sit, or that I once spilled an entire cup of coffee in my living room. In short, if you need your carpet cleaned, call StainBusters. They are as good as it gets. read more

Stain busters always does a great job! If only my old dogs would comply with the no pooping in the house... especially the day the carpet cleaners come! read more

This was my first time using Stainbusters, and the experience was superb. Matt phoned prior to coming, was prompt, courteous, and efficient. I will be using this service again! read more

Even though I wasn't able to use their services (they don't typically service high-rise apartments) Andrew was really great because when I called to get a quote he ended up explaining to me how I could probably fix my "carpet dilemma" myself (it was a small area) and save myself from the minimum charges. He spent a lot of time with me on the phone and talked me thru the whole process. He also gave me a reference to APT carpet cleaners in case I wanted to go the professional cleaners route since they specialize in apartments, who I ended up using and loved! read more

Andrew from StainBusters in Herndon is easy/pleasant to deal with and does ah-may-zing work...from initial contact to the actual work, he details his scope of work with a flat rate...not like these other low-ball online or mailer deals that will lure you in w a ridiculously low price then do a bait-n-switch once you tell them the work you need done...my carpet is 8 years old and today (StainBusters cleaned all my carpets) it looks close to new and all the stains were lifted with no issues...the stairs were the sections that looked dramatically different!...If you are in the northern fairfax area (herndon/reston/chantilly/fairfax) or in Loudoun...i definitely recommend him and his work!! read more

Andrew was great to work with. I had scheduled to have my carpets done the week of all the rain. He called me the night before to suggest that we reschedule because it would take forever for the carpets to dry. That was great advice and I'm so glad we waited a week. They arrived in plenty of time, were courteous and thorough and even offered to clean an area rug on their way out at no extra cost. My rugs look & smell beautiful and I am very happy with the price. Definitely recommend them! Thank you! read more

Andrew cleaned our carpets this past week. He did a wonderful job, was quick, professional and extremely knowledgeable. Our carpets have never looked better! The price was also very reasonable. We asked him about cleaning our tile floors and he was very honest in saying that they were in good shape and didn't need a professional cleaning right now. We will most definitely hire him again and highly recommend him! read more

I had a water leak in my basement, and Andrew and Matt were awesome! Extremely quick response, honest pricing, and explained everything to me along the way. These are my go-to carpet cleaners from now on! Thanks Andrew and Matt! read more

Andrew should seriously be running the entire nation when it comes to carpet care. This guy is like the guru of carpet management and stain control, he breaks stains down to a science!! I cannot say enough about this business, it is possibly the best run company I've ever dealt with. If you are looking for great customer service, on time support (even though I was late, they were at my house exactly on time!), through knowledge of stain removal, and dedicated friendly people to let into your home, then Stain Busters is your one stop shop. After using them, I would not recommend any other company or even look for another group of folks to clean up my carpets at home. Also, since I was moving, Andrew left three high powered drying fans to expedite the drying process allowing me to move in sooner than I anticipated, actually saved me a good few hours. His assistant is great as well, they are careful not to damage walls, and leave foot covers and a bottle of stain remover in case we create a stain while moving. Great company - use them! BTW they do carpet stretching as well, I will be getting that done some time in the near future! read more

Andrew and his team are top-notch! I have hired them several times and they always do a fantastic job. They go above and beyond and truly care for their customers. I will continue to use their service moving forward. read more

I had to find a good quality company to clean the carpets of our spa, without taking them away for a week. Stainbusters was the first place I called and after speaking with the owner for just a few minutes, I knew we were in good hands. He got me on the schedule for the following week and came in to do the cleaning himself! They were early for the appointment and did a very thorough job.... they even rotated the carpet, which would have been a nightmare to do myself. Our spa does have a good deal of foot traffic during the day, so to be sure that our carpet dried quickly they were so kind to leave a drier for a couple days :) I'm a big supporter of small businesses and Stainbusters reminded me why, because they actually care about their clients. We'll definitely be using their services again! read more

Andrew and his crew were awesome. Came early (texted first to see if it was ok). Did a fantastic job with some dirty carpets and sofa that hadn't been cleaned in 7 years. Looks like we just moved in. Can't wait to use them again next time! read more

Andrew and his crew came out this morning and did an amazing job! Extremely professional and went the extra mile to make sure all the stains were completely gone. They were very thorough and showed up right on time. Thanks again! read more

We needed to get our carpet cleaned quickly. I emailed/called Andrew on Saturday of a holiday weekend. He called back in couple of hours and we had our carpet cleaned two days later. Andrew and his team did an amazing job. Our house was transformed. He worked extremely hard to get all of the stains out of the carpet. It took a little over an hour to do our large house. The price was extremely reasonable and worth every penny. read more

Excellent and quick service. We reached out to Andrew and was able to get into our new home within days. The carpets looked great on move in day! read more

My carpet always get's messy over time because I have a dog and kids. Stain busters Co did a great job on restoring it. Very happy of the outcome. read more

I called several other carpet cleaning services and this was the best deal around! The owner was super polite and friendly and squeezed us in at the last minute. Thanks so much!! read more

We used Stainbusters April 1, 2016 and were very pleased with the results! We had some pretty rough spots. They were prompt in responding to our request for a quote and timely in arriving to perform the job. I would definitely use them again. read more

Fast response and good communication. Very professional. Scheduled next day carpet cleaning. Showed up on time. Got all of the red clay mud stains out of my off white carpet. Cleaned runners on stairs. Gave me a bottle of cleaner as a gift. Very pleased. Will be using this company again! read more

They did awesome job to clean and stretch our carpet in the master, hallway and the main floor.

Andrew and his team have been to my townhouse for both room and stair cleaning at least four times over the seven years I've lived here. I recommend StainBusters without reservation! Whether it's cleaning a stubborn stain or making your carpeting look like new, I highly recommend StainBusters. read more

I loved how Andrew maintained communication before the job, during, and after. He was upfront with the pricing and had no hidden fees or surprise charges. The carpet looks beautiful and clean. I appreciate that he's a small business owner so he makes sure the customer is happy with the service that he provides (the big guys don't care about happy customers). I particularly liked that he sent pictures of the stains as he found them when his crew was performing the work. It means that he was thorough and took care of things that needed to be taken care of. He even went above and beyond and fixed a couple of things that I would have considered out of scope. Andrew and his crew are knowledgeable, professional, and take pride on their work. I have hired other carpet cleaning companies in the past but I have found the one that I will hire again. I will definitely use StainBusters Carpet Cleaning again and will recommend them to family and friends. read more

Professional, courteous, and GREAT results every time. These guys have taken care of pet stains galore for me. Always fast response when setting up the appointment too. My go-to carpet cleaning service!! read more

I saw all the 5 star yelp reviews and I figured I"d give them a call. They returned my call promptly and worked with me to schedule the visit at a time that worked for me. They were very honest in their pricing and the options that I had if I had major stains. They confirmed the time and address the day before and told me when they were on the way the day of. Both guys were really friendly and good with my dog also. My carpet looks and feels great. I"ll recommend them to everyone I know without hesitation! read more

Have used them several times now. Always punctual, has fit us in on very short notice, and has always done a fantastic job. Highly recommend and will continue using them as our goto carpet cleaner! read more

FABULOUS!!! Andrew and his partner are not only magicians- they are professional, prompt and hard working. They did an amazing job for us- after they finish I thought I had new carpets installed! Additionally, they were very respectful and professional. Just to give an example- we had an urn with one of our pet's ashes placed on the carpet. Instead of shoving it out of the way so the carpet can be cleaned, Andrew respectfully asked my husband if he can touch it and move it to a different spot. It was very kind and thoughtful of them. Overall, we were very impressed with StainBusters and will call them again. read more

I'll add my voice to the chorus of praise for Andrew and his helper. It's rare to find all 5-star reviews, but Stain Busters deserves them. From our initial phone contact to the actual work, everything about the exchange was excellent. They cleaned two white carpets in the guest room, and a well-trafficked beige one in the walk in closet as well as a tan carpet which had been trashed by construction workers. Most amazing of all is that they cleaned the tan carpet so that the exposed portion matched an area which had been covered for 15 years. I did not think this would be possible. The carpets were left completely detergent-free which no other cleaner has ever done. They brought their own water, and took the dirty water with them. Very professional, high grade operations. You won't go wrong by hiring these carpet cleaners. read more