I would probably give this place a 1-2 if it weren't for the poor worker doing her best. There must definitely be a management problem here, the wonderful young woman that was running the whole shop alone admitted to not even knowing how to make a chai latte. I wanted the tiramisu chai latte I've seen on social media but she said she didn't know how to make it. She did however, end up making me a wonderful lavender chai latte. We stopped here on our way home from early soccer games to grab some brunch and some sweets after. As soon as we walked in the poor girl was met with a rush of customers. It did take us a very long time to get our food, which was understandable as a new trainee was the only person running the shop. We had gone outside to the picnic table and were met by glaring eyes by the lawn company that was there to do the grass.... At 11:30am on a Saturday. It was also a bit breezy so we came inside. There were other families that came in after us that received their items before us that tried to go outside and eat at the picnic tables only to be dissuaded by the lawn company to go and eat in their vehicles. We ended up being there for over an hour and a half, I didn't even get my cinnamon roll bubble waffle until we were well ready to leave, and it was burned and broken into 3 pieces with a tablespoon of frosting I suppose I needed to add my self? Spoiler alert, it was inedible. The worker kept thanking us for our patience, and she was so so nice to us. That is literally the only reason I am rating it 3 stars. Management should never have left a brand new trainee in charge of this whole place alone. This was our first time here and it will definitely be our last. read more