There is a reason why you should come to this Ace hardware store instead of the other big box…read morestore. First, the store is clean with wide aisles, well lit and organized. Upon entering, you are greeted and offered assistance and direction to help you get to where you need to be. Saves you the annoyance of aimlessly wandering the aisles. Once you get to the proper aisle there WILL be someone there to help you. And that associate actually knows something! True that Ace won't have absolutely everything, but they will make the effort to find what you need and get you in the right direction. Recently, I was there looking for plumbing products for a repair. They had some of the parts but not all of them. The team took the time to help me find and order the missing parts online. The parts arrived at my home the next day...job done... Who provides that kind of service these days??? Ace does!

Definitely not what it used to be. A couple years ago you couldnt walk in without 5 workers…read moreoffering you help, nowadays you gotta do laps around the store to find an associate! shelves are empty and prices are high! the customer service is still great and would recommend but good luck getting it!

I want to give a huge shout-out to Pierson at Ace Hardware in Ripon, CA. His customer service is…read moretruly exceptional -- the best I've experienced anywhere. He consistently goes above and beyond the call of duty, and it never goes unnoticed. Most recently, I called to ask if they had any recyclable boxes available since I'm moving in the area. Pierson took the time to get my information and personally made sure the receiving department would save boxes for me. He was incredibly thorough, thoughtful, and helpful from start to finish. I shop at this Ace often, and every single time I see Pierson, he's doing more than what his job title requires. He's proactive, professional, and genuinely cares about helping customers. He absolutely deserves a raise and would be a tremendous asset in a management role one day.

Had a great experience here! The BBQ section has all of my favorites, including Five Monkeys BBQ…read moreSauce. The staff was very friendly and helped with everything I needed.

I don't know why there are so many negative reviews here. Every time I visit this location, they…read morehave the best customer service. I have always had a positive experience and will keep coming back here as a customer. Thank you team and keep up the hard work.

I was told to write this in regards to a tool box hutch that was pre ordered. The manager was…read moreextremely rude in regard to picking it up. I guess she was to call when arrived and did not and when she was called about it she said it was there. She I guess lied and said she did not have a forklift driver and it could not be picked up that day. It was the only day he could pick it up with help and when he arrived with help to get it ..there was a forklift driver and he was very nice helpful when picked up: I guess the female manager was rude as hell over phone and in person ...tbh you would think it would be the opposite way . He is very happy with the product and will continue business with Harbor Freight Tools ...but I guess that female manager has a very hard time with customer service and I was told to also write corporate because there was a truck there delivering and the forklift driver had no problem helping them. I guess she lied she didn't have one to just be plain lazy and rude.

Best place in Manteca for getting your home needs. Customer service has always been great here. The…read morestaff is friendly and knowledgeable. I appreciate when someone isn't sure about their answer they will find someone who is more knowledgeable. The selection is pretty good and they always seem to have what I need. Prices are reasonable and not over priced like you might expect. It does t hurt to check Costco though just in case because I have found the same product at a dramatically lower price there depending on the season.

Stopped in to get some lawn supplies found everything we needed fairly easy a little wrong way…read moreturns here and there some employees were very knowledgeable as to where things were located a small few directed us to the wrong location. But we finally found all the supplies we were looking for a few extras we saw along the way. Store was clean aisles free of debris so we were able to go through easily store was not crowded which was a plus. Items were in stock score Check out was a breeze with an employee assistance They are setting up their Halloween display and I will say it's awesome and creepy

I was told to go to this store for the Sprinkler parts I needed. I stopped by today and they had…read morethe parts I needed at a great price. They have plenty of parts for your irrigation needs along with an assortment of different rocks for your landscaping needs. I'm glad I was told about this business.

I came here in January for the free sandbags for the storm that was about to hit California. The…read moregentleman at the counter was very nice and handed me the sandbags. Everything was quick and easy.

Like their name implies, they have just about everything you would need for farming except for…read moreactual tractors. I've had consistently good experiences good experiences here. Typically get greeted by a cashier on my way in. The store is usually clean, organized, and easy to navigate, which makes it quick to get in and out when I know what I need. They carry a solid selection of farm, ranch, and home supplies, and I've been able to find everything from tools to pet supplies. The staff has always been friendly and willing to help if you ask, though sometimes it can take a few minutes to track someone down during busier times. Prices are fair, and they run sales often, so it's worth keeping an eye out for deals.

Ripon Tractor Supply manager might want to remind the cashiers that they need to make an attempt at…read morehelping customers who are standing in front of them at checkout. The Dog Wash room was completely out of towels and had empty shampoo bottles. The room is an unsanitary and dangerous mess! The drying table is in the way of the ramp for dogs to get in and out of the tub. Dirty towels were all over the floor, and since there were no clean towels, the dogs tracked water all over the store! The cashier couldn't be troubled to take her eyes off her screen for 2 seconds to answer me. This is not the 1st time they've been unhelpful and rude!

I see alot of bad reviews, everyone has their story, here's my experience. We live in Manteca and…read moreour window a/c broke down...were heading towards 113° this weekend so needless to say, not a good time for the a/c to go out. Tried getting info from our local Home Depot, down the road but seems they just didnt have time to answer any of my questions, especially dealing with the Pro Service dept, so..... I actually found an HVAC company that was willing to help out with the install, they don't do window units but they know were in dire situation. I finally found the unit we want and unfortunately, Depot wouldn't have it in until July 9th, way too late!!!! I looked up Lowe's, here in Modesto, and they had a good replacement for the one we were looking for. Customer service was super friendly and very professional helping me out with the questions I had. We purchased the unit online last nite, this morning, it was ready for curbside pick up. They came in within 5 minutes, they loaded it into my truck and away we go!! A HUGE thank you to everyone that helped us out, it was GREATLY appreciated!!!! We will definitely be back, even though our local Home Depot is 2 miles away....customer service is a huge factor for me, people make mistakes but as long as you treat me right, I'll be back!!!

Shady sales person. Purchased a microwave , gas range , was told both would be installed at…read moredelivery . However delivery told us they do not install over the range microwave . I was told install price was for both. Returned to store , was told microwave install is additional $150. I consider this " shady sales " to get customer . Why would I purchase a set of items to to not have both installed. No discount for their error or courtesy work.

They have almost anything you could imagine in almost every size. It's my #1 stop. The prices are…read morealso very fair considering the availability and selection.

Able to find high quality hardware and great selection. Tools Ag repair parts and steel also…read moreavailable.

From the counter man to the forklift driver/picker, the friendly and efficient staff @ GSL…read moredelivered quality service and products. Went to pick up lumber for repairing an aging backyard gazebo, it was midweek and they were not especially busy at the front of the yard. Calling my order in would probably have saved me some time, but it took only about half an hour for them to pick and deliver my materials to waiting pick up truck. The order puller/forklift driver took extra time to select prime pieces of materials knowing this was not just framing materials and let me know if there were any unacceptable pieces, they would gladly exchange them. Great Customer Service. Thanks!

Worst service especially during Covid they want to do orders threw phone but never answer , once…read moreyou have made a purchase and takes more then 2 hours to get In touch with the sales rep while he's on his lunch 2 hour lunches is maybe why they can't answer calls worst service and still have not received my supplies

Always a great experience with Western. Account rep stops in regularly, and responds quickly to…read moreemail. Inside sales staff is always responsive and friendly. Prices are competitive on most items. Sometimes purchase through Western even at slightly higher price just for the service that comes with it.