Best place in Manteca for getting your home needs. Customer service has always been great here. The staff is friendly and knowledgeable. I appreciate when someone isn't sure about their answer they will find someone who is more knowledgeable. The selection is pretty good and they always seem to have what I need. Prices are reasonable and not over priced like you might expect. It does t hurt to check Costco though just in case because I have found the same product at a dramatically lower price there depending on the season. read more

Stopped in to get some lawn supplies found everything we needed fairly easy a little wrong way turns here and there some employees were very knowledgeable as to where things were located a small few directed us to the wrong location. But we finally found all the supplies we were looking for a few extras we saw along the way. Store was clean aisles free of debris so we were able to go through easily store was not crowded which was a plus. Items were in stock score Check out was a breeze with an employee assistance They are setting up their Halloween display and I will say it's awesome and creepy read more

The Home Depot - Creepy Halloween display being set up great stuff - Nurseries & Gardening Near Me - Manteca, California

The customer service at this location has been improving more and more over time. We love their selection and they often have sales as well, which is nice. The best part though, is how we are treated by the employees! We were greeted at the entrance, and then each section that we were in where there is a designated employee for said section, they looked up and acknowledged us and asked if we needed any assistance. Also, as we were using self check out a very friendly person said that he hopes to see us again, and he genuinely meant it! That was 4 points of connection with employees during one shopping visit. It's kind of a big deal right now because customer service is at a historic low every place we go. It's just not a priority anymore and it makes it hard to want to spend our money, but I'm really grateful that this location is bringing good customer service back (as a standard). Being able to interact easily with the employees and to feel like they want to help (instead of feeling like we're troubling them) is rare and for my family it adds value that goes above and beyond just the products that they sell. This is by far our favorite Home Depot to shop at. They make you want to come back. read more

The Home Depot - Sales - Nurseries & Gardening Near Me - Manteca, California

Manager Nicole F and Danny R were great. No one else too action on my problem. They didn't ignore me when the others in the store did. The warranty company (Allstate) did not honor my warranty. Nicole made sure it was right and kept a long term customer by doing so. She was calm, professional and listened to my concerns. Abe, Cindy and Beatrice did not see my problem through. Nicole executed the right business model where others dropped the ball. Thank you Nicole and Danny for a job well done!!! read more

I was looking at your Green Supreme Wood Pellets and checked the reviews witch were very poor I'm surprised you would sale a low quality product at your store They are cheap but price isn't everything read more

We came in on 3/22 at about 2PM, looking for some black rock for our front area. All the black rock was out, so we asked a sales person- Dee, not sure on the spelling, to help us. He scanned it and it showed more in the back on a pallet. We felt as if he went above and beyond to help us and wasn't lazy.. which seems to be the norm lately. Thank you so much!! Amazing customer service from him!! read more

Do not go to the store. There are rip off. I bought flooring here 2 1/2 years ago was told that it would last for a long time and was pet friendly. That is a lie. All the graining came off the floor. The manufacturer is life proof be careful buyer beware Home Depot is doing nothing to fix the issue. I am now going to take them to court. also bought a shed from them that they had the gentleman measure that works through Home Depot. The shed was 2 inches from my house. They were trying to charge me $1000 to cut it down and then they were refusing to give me the money for A shed that was smaller. I am so done with them. I will never shop here again. Do yourself a favor go to Ace or Lowe's, but don't go to Home Depot, especially the one in Manteca. read more

Associate Raman Deep is extremely helpful and very knowledgeable. I have been there quite a few times in the past almost three months, and Raman takes the time to answer all my questions, and helps me to find everything I need. Cashier Adda, is very helpful and directs me to the right area when I'm not sure which section to go to. I also appreciate her very cheerful attitude. These two employees are definetly an asset to Home Depot read more

Went to get some keys for my truck, one guy made wrong key, other older African American guy came and said we can't make volvo keys and told me to go Batteries Plus which is 30 plus miles back and forth, I told him I've gotten keys in past for my volvo truck and another older gentleman helped me and made 8 keys for my truck. When I asked him is there anyone else who can help me with that, he said he's the senior here and no one can help me and even told me not to touch and go through the keys there. That was super rude and that guy was too lazy to work and had no sense of responsibility and urgency. Maybe it's time to quit. read more

Worst Home Depot I've been too. I had to wait for over 30 minutes to rent a ladder. There was only one person behind the counter and she was on the phone for 15 minutes, while 6 other people are waiting. She didn't get any help from other employees. It's a Saturday! Usually a busy day for one employee to be handling rentals. read more

I went here to buy a propane BBQ.i found the one I wanted,then I found it in upper rack.i asked an associate if I could get one.he said they were outside,I asked for one in box,I had already looked outside.he then told me 8 would have to ask an associate(which he was)or a cashier.apoeared he had somewhere else to be.i go here all the time,spend quite a bit of money there.guess not anymore.they lost 500$ in a sale and a frequent customer.couldnt believe it. read more

ZERO STAR. FALSE ADVERTISING. I saw a sign on the tool aisle and got me all excited. Buy a Milwaukee comboandget a battery free, so I should it to the worker and she agreed and pulled the tool and battery for me. When I tried to pay, the deal was. Ot showing. So they called the manager to help and he was dumbfounded too. He finally realized that the expiration date was over two days ago. I told the. That why it is still hanging and they should honor it.. they sales people agreed but the MOD said no. WTF. I will never support this Manteca Home Depot again. Poor customer service, except the two people that help me. read more

The Home Depot - They didn't honor it! They said it was expired. Why is it hanging by the tools on aisle 20???!! - Nurseries & Gardening Near Me - Manteca, California

I just stopped in for some trimmer line. I didn't need any help but there were so many employees around and they were all extremely friendly and offering to help. The store looked great too with everything neatly stocked. This Home Depot has been improving customer service for quite a while but today was the best I've seen it. Well done! read more

Attention Kevin, I asked who is the store manager and the kids/employees told me your name. I asked them if they could please help me as I couldn't find a flat cart. I was told to go find one myself. I told them I'm making a large purchase and could they bring the racks up front for me then? Now they told me again to find my own cart. So my husband walked off to go find a flat cart while the two young men stood there talking about their Thursday night tomorrow when they all go out to party and who should drive! My husband walks back with a flat cart and they said oh we can help you load it. My husband said no it's ok I'll do your job and my job too! I took a picture so you could see basically the purchase which was over $1300.00. Oh I guess I should tell you I was told I could just order this online, and my response was or I can just start shopping elsewhere and then they won't need employees like you. Very disappointed! read more

The Home Depot - Almost lost this $1300 plus order - Nurseries & Gardening Near Me - Manteca, California

Customer service is getting better. Self checkout has improved with the new setup. Cleanliness is much better than before keep up the good work. read more

What's the point of making a reservation for equipment rental and when you get to the store they don't have the equipment available even though you had already paid in full. read more

Don't rent a carpet cleaner from them. All it does is leave your carpets soaking wet and doesn't even clean the carpets. Tried to talk to home depot about it because we thought we had a defective carpet cleaner (used theirs before and worked well). They refused to help or make it right. Told use we could just rent the machine again... right. Let's rent the defective machine again. Over all rude and not helpful. Save your money and go elsewhere. Photos are of after and carpet was pretreated. Waste of time and money. read more

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My parents and I went in yesterday to look for some blinds. We brought back in the vertical blinds my parents had purchased couple days ago to get them shortened. Shoutout to Jackie from the blinds department - she is phenomenal! She took the time to help me and parents with any questions we had. She is very knowledgeable in what she does and very professional. I felt bad going back and forth asking her so many questions but she was happy to help us. Will need to make another visit because a few of the blinds we needed were out of stock. read more

This review is for their rental department. I do not recommend anything from there multiple damaged, not working had to make multiple trips to get a working unit. Customer service was terrible. Customer were yelling at employees because they entered the buttons wrong and couldn't get a refund. they don't know what they're doing. read more

Hire more help Should never be in a line to pay for 30 minutes Your to short on staff! I will avoid this location read more

5 Stars for Scott (Head Cashier) I needed a few keys made today and he was so polite, friendly and professional. He was patient and so nice to talk with. Made the keys quickly and helped me check out. Thank you Scott, you made it easy for me! read more

Update: The customer service at this Home Depot location has been excellent for me in the past month. The floor clerks are responsive to questions and interested in helping you find what you are looking for. The customer service counter did an excellent job of ordering a specialty item for me and getting it delivered within 24 hours. The greeters and self-check out people are friendly and attentive. I feel happy to patronize this location. read more

We came in today to get some wood cut & we've waited probably an hour or so & still no one came. Every time we've asked an employee if someone is working they said no not at this moment. I don't understand. If you have a business & you have this many departments, wouldn't you think someone would be available for that service?! If not a few, at least ONE person?! Seriously, ridiculous. The customer service is horrible!! Not one employee has came up to ask us for help. I would give 0 stars if I could. read more

The customer service here is just out-of-control bad. Every time I come in here, I ask simple questions and I get the most rude and disparaging answers. I am now actually afraid to speak to people here because it seems like I am talking to the mob, the DMV or the IRS. I just want to buy stuff? Why am I treated this way? Ace is just down the street and everyone is so friendly there. Ace is a bit more pricey, but unless I absolutely need to get lumber or other supplies, I will be shopping there from now on. Tools? As a home owner, I'd rather go to harbor freight because the people there are 10x times nicer and welcoming. I'll just get my makita tools from Amazon now. The final straw? I asked a young gentleman if I could ask him a question when he was done with another customer. He said "what!?" Then he said, "I'll Be back". he said this with the same type of look I used to get when I saw my enemies as a teenager. What did I do? This was in the electrical section. I waited for 5, then 10, then 20 minutes. I just left. I looked to see if the product I needed was at Ace and it was. 2 dollars more, but that's fine. read more

I have not had a specifically bad experience with the Manteca Home Depot but it has not been especially good either. I find them to be slightly less stocked then some other locations such as the West Stockton store or the Modesto store. Finding help if you need it is hit and miss and the employees are not particularly knowledgeable. Do your own research. Then again I do not really expect a big box store employee to be an expert. Lately I have been spending a little bit extra and going to smaller locally owned hardware stores such as zylstra's in Linden and Ace hardware in Escalon. The extra 5 to 10% is worth it for the service in my opinion. I have also been buying other items online when I cannot get them at the smaller stores. This is basically my go-to for construction lumber or other items I cannot at the small store and do not have time for delivery. In short, I give it three Stars which I basically considered to be neutral. read more

If an item is recalled then take it off the floor. I came to the garden register with 2 salt bags. Youngster at the register told us she can't sell the item to us because of a recall. We paid & requested for a different brand be brought to us since it was on the other side of the warehouse. WHY should I walk all the back when management should have removed the recalled item from the floor so that customers are not bringing them up to purchase. We overheard another youngster employee complain to the register that we should go get the bags ourselves. WOW. You expect us to fix your mistake? I don't think so. A bunch of LAZY ASS people work at this location. read more

I just wanna warn everybody to check your account with Home Depot really really good because they are putting other peoples charges on your account. It's happening to my brother. I told him I'm ready to close my account because I don't like Home Depot and they're a big Trump supporter and I don't support that asshole. And he's getting ready to close his account too so beware of your account and make sure Home Depot isn't putting fraudulent charges or other peoples charges on your account. They just lost a few customers now so the less the better. read more

We have a ryoby trimmer from Home Depot. Ending at the bottom that holds the twine up there broke, and my husband went looking for a part at Home Depot, which they don't have in stock. He goes why don't you? This is one of your products and none of your stores have this site. We have to order it for you and they were supposed to order it for us. Well two weeks later we still don't have the part call the week ago. We have to place the order and it'll come in a few days. So I asked the girl if we can speak to a manager, she called the manager and she didn't want to come down. I told her do your job come and see what we want but she refused to give customer support and it's sad but I told the girl I said shit is always at the top and it runs down so you have poor management at trickles down to you guys getting paid they're getting paid the high bucks and they don't do nothing and I told her I'm sorry for Home Depot. Your customer service is gone down really bad and I did years ago. We were told the customers always come first not nowadays. So the special order the part that supposed to come from the warehouse in Tracy and it's supposed to be here tomorrow, if it's not, they can take the whole item back. Give me my money back all of it and I'll take my business somewhere else and Home Depot. read more

Rented a chipper yesterday. Long list of "terms and conditions " including clean the unit prior to return or else. Got it home and it's not working properly, because it was absolutely jammed up with wood chips. The bolts at the bottom were loose, and the latch for the shoot wouldn't latch properly causing us to fiddle with it during the entire process. So if you rent one, check it out thoroughly. read more

I always have great experiences at this store. never any issues. this is a huge thank you to Ezma and Danny who loaded a ton of pavers into my truck by hand on a hot day yesterday. I appreciated you guys. They were very helpful, professional and very nice. read more

Order dishwasher and they didn't deliver it on time. This will be the last job homedeport do for the home. Lowe's here we come. read more

The Home Depot - Homedeport - Nurseries & Gardening Near Me - Manteca, California

Did not have a great experience at the Manteca Home Depot. This store is lacking in customer service. My husband and I visited 2 separate departments in which we needed assistance getting material and we waited an extremely long time in each department to receive service. The only positive experience was the friendly associate at self-checkout. read more

Be careful of every piece of lumbers you buy here at this Manteca Home Depot, I grabbed a bundle exterior siding off the rack and purchased it without inspecting of any scuffs or dings and just go on and went home and used what I needed. And have a few piece leftover and took it back to Home Depot and try to returned it and got refuse to do the returned items and the manager gave me an attitude and sent me off. And while I ask for info to filled a complaint, the woman manager smirk at me with a look and gave me the eyes like go right ahead. That's what happen when places like this that have no real management and let a bunch of kids run the place. I've been in the trades for over 2 decade and have never once heard of any other Home Depot that ever complained about a few scuff on lumbers. Funny thing was I took it 15 miles away to another Home Depot and they returned for me with no question asked. I'm making sure of everything I ever buy from Home Depot from now on read more

Not really sure what the super low rating but it is what it is. Majority of us go in for what we want and out the door. Customer service is not that great considering the staff have variable knowledge of their products. It's frustrating sometimes because you want to talk to someone who knows their products. But at the end of the day it's not like they're hiring people who do home improvement and construction for a living. It's hard to find someone to talk to. I think it's because of the number of staff they have available. I usually use the app to locate what I need. I go here or the one in Tracy depending on what I need and availability. The most annoying thing is waiting in line they sit have a clear wait line. People just kind of gather and form a line. If they had signs or something on the floor of where to stand in line would be great. read more

No one available the help, when I ask questions they don't know the store and what's available. Waited 30 mins for someone to open a gate to get product I want to buy. After going to customer service twice. read more

I have shopped at this Home Depot only a few times, every time it has been a very bad experience. The store employees do everything in there power to avoid helping or making any kind of eye contact. The shelves are picked through like a dirty dollar store, and nothing in stock. The cashier at the lumber checkout was extremely rude to everyone in line and continued to yell at people for not being in 1 line. I made a suggestion about putting a sign up like in every other Home Depot I've been in and her response was "it's on the ground", people in this store need to be trained, those without people skills need to be moved from locations where they cannot interact with the public, all of these rude ass employees need to be replaced, there are plenty of good unemployed people at there who are ready to shine!! read more

The Home Depot - Receipt - Nurseries & Gardening Near Me - Manteca, California

I walked into this Home Depot, found what I needed and proceeded to the check out where 7 employees were in the general area. 1 person was checking out the 10 people in the line. After going through the check out and arriving to install a security door, that was new in the package, it had a nice baseball sized hole in it. I returned to Home Depot to make the return. I've asked for a manager and had not spoken to one. It's pathetic that Home Depot has products on the shelf that are damaged and not returned to vendors. I don't care what Home Depot's issue is or policy but to allow a customer to take so many damaged products home?? I would avoid this Home Depot! read more

Scott and Penny were very helpful in finding what I needed, and were able to answer all of my questions.

If you're wondering how employees are sharing COVID with one another... AND CUSTOMERS... this is how. They wear a mask... ask everyone who enters the store to wear a mask and keep 6 feet distance... THEN THEY SAVE MONEY AND TIME BY RE-USING DISPOSABLE CUPS FROM ONE BREAK TO THE NEXT AND SET THEM ALL 1 INCH OR LESS FROM THE NEXT CUP. They might as well be kissing one another it would be a more direct approach to sharing an illness! read more

The Home Depot - Nurseries & Gardening Near Me - Manteca, California

Home Depot customers be very careful when you order any kind of appliance online! The return policy is very different from the store. Their advertisement States you have 30 days and extended 180 days due to COVID-19 is bullshit ! You really have to read the fine print ! It states 48 hour return and if it was damaged they take no responsibility and have you call the one 800 number which everyone gives you the runa round and never follows through no call back! The first thing I did is CANCELED MY HOME-DEPOT CREDIT CARD and opened A LOWE'S !!!!!!!' Manteca California Home Depot are rude and customer service is awful. The MANAGES ARE WORTHLESS . BEWARE DONT ORDER ONLINE AT HOME DEPOT 10/07/2020 read more

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