I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Got an oil change here because I didn't feel like going to a dealership like I normally do. I…read morediscovered Quality Auto Service on Yelp, noticed the high ratings, then called to make an appointment. Communication is a bit abrasive and sometimes sarcastic, but most importantly they DO provide quality service and seem honest, based on my limited experience and other reviews. It was fun sitting in the waiting area and watching all the regulars come through. Would consider coming back for more serious car issues, which hopefully never happens!

Had a great experience with this mechanic. I was working on my 2007 Tahoe trying to diagnose a…read moretransmission issue and got stuck when the pan wouldn't come off due to clearance problems. He came out, took his time, and really worked through it instead of rushing. You can tell he actually cares about doing things the right way. He got everything apart, helped swap out the solenoids, filter, and put everything back together clean. Even though we ended up confirming it's likely a deeper internal issue (3-4 clutch pack), I really appreciated his honesty and thoroughness instead of just throwing parts at it. His pricing was more than fair, especially considering how much time he spent on it. Hard to find someone that detailed and patient these days. Definitely recommend if you need a solid, knowledgeable mechanic who won't cut corners. I will be using him for ANY future needs.

FINALLY found a trustworthy mechanic! Phil is great! He's very affordable, professional & above…read moreall, HONEST. 3 qualities very hard to find. Not only did he change my brake pads cheaper than the other guys but he also offered to top off my fluids. I'll be using Phil from now on & referring him to everyone. Thanks bro! Keep up the great work.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

I really appreciate the solution that Christian Brothers came up with for my air conditioning. I…read morehad lots of previous service and while it was expensive to replace the compressor, it was the answer that finally returned fresh chilled air to my vehicle, and now I am cruising along during this hot Colorado summer. I would feel comfortable returning with other issues on my vehicle in the future.

Took my car in to get it checked for a "long distance road trip." Diagnostic alone costed $195,…read morewhich I thought was incredibly high compared to other locations I've done that at. Mechanic recommended fixes for the long road trip, we had them completed and picked up the car with seemingly no issues. We were slated to leave the next morning at 5am, so we woke up at 3am to get ready and take the dog out on a walk, where we discovered the splash guard hanging completely on the ground underneath the car (first image + video below). So we had to delay our trip out by 2 hours just to bring it back in. Told them my frustrations with having our travel delayed, and wasn't really met with any sort of apology / compensation. Finally get back out on the road, and when we arrive at our destination the next morning, we noticed a scraping noise when hitting some low bumps. Looked under the car and see that part of the guard underneath is held together with a zip tie! (Second image + video) Absolutely insane work. Completely disgusted with the shoddy work and the lack of attention + care.

I needed the oil filter housing on my Jeep Wrangler repaired as well as an oil change and my spark…read moreplugs done. Not only was the price much cheaper than I was quoted for by several dealerships, being quoted around $1,400 and only paying $900, but the service was amazing. Corey had my Jeep up and running by the time I needed to get to class. Highly recommend!

From the owner: At Bear Tracks Auto, LLC, we bring over 10 years of hands-on experience to your vehicle's care. Led…read moreby a master mechanic, we specialize in Chrysler, Dodge, Jeep, and Ram, while also offering expert service for Toyota, Honda, and Subaru. Our mobile repair service brings the convenience of professional, high-quality care directly to you, wherever you are. What sets us apart? We go the extra mile to ensure your vehicle gets the attention it deserves. With a focus on trust, precision, and customer satisfaction, we deliver reliable solutions, whether it’s a quick fix or a complex repair. At Bear Tracks Auto, we’re dedicated to keeping you safely on the road.

We lived in Broomfield many years ago. 5th Gear was a fairly new business then. After the first…read moretime taking our Subaru to "Andy" for repairs, we never went anywhere else. They were honest, did a great job and were reasonably priced, we never went anywhere else. Now these many years later, my granddaughter has a Jeep, that is causing her problems, starting for a few weeks, then not starting. I have given her 5th Gear's number. l am hoping they still do the same wonderful job they did in the past.

These guys are friendly, communicative and conscientious. I appreciate working with them again on…read moreour Dodge and Mercedes Sprinters.

In a day of slick operators, this is a repair company that is kind, understanding and worked by…read moredown to earth people who seek nothing other than your satisfaction and an honest day's wages. I've had on car's transmission fixed there, and the were able to do a $600 repair for us, whereas another slicker place put my car through a $40,000 diagnostic machine --or so they said--and for a $100 fee evcentually told me I needed a new transmission for ...what was it, $4000 or much more, as I recall. Mag-Co's lot is handily located in a nice area of Broomfield, and if the lot looks kind of unimpressive from the street, well, don't be fooled. This is a place where real work goes on, with no fluff and BS. The shop is run by a nice fellow who took over an existing business, which he now runs with his daughter as office assistant, and they have a heck of a crew, just as honest and efficient and reasonable as the former crew--if not the same. Vive Mag-Co! Such shops are a rarity, and a god-send. Thanks, folks!

Mag-Co said 3 times that they were going to complete a diagnostic of my GMC sierra 1500. they…read morestarted the diagnostic on Tuesday and charged me $85 despite never finishing the diagnostic. I then had to pay $200 to tow my truck to a shop that would actually answer my call and actually finish figuring out what was wrong with the vehicle that I need in order to make a living. I advise avoiding this shop or you may be ignored like I was.