I got a quote online and went to this location to have the car physically appraised. I was greeted…read moreby a kind gentleman at the door and directed to the window for appraisals. They were super busy, I stood at the counter for some time before someone asked me to scan the QR to be processed. If that information was mentioned upfront, I would have saved myself some time. After that a lady took the keys and asked to what in the waiting area. Appraisal would take 30-40 mins. Was called like in 20-30 mins amd received my quote. I didnt sell to them but apart from them being busy inspite of appointment time allocated, it all went smoothly.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

I also had a great experience with this company. Jeremy came out and took a bunch of stuff from the…read moregarage. He was very personable and great to work with. He is also a master truck loader and was able to make everything fit in the space! I would definitely use them again.

When we moved last summer, we found that we couldn't even give away some of the crappy pieces of…read morefurniture in our old place--key among those was an old, heavy, mostly particle-board desk. Call these guys and they'll direct you to Jeremy--super nice, on time, and price-competitive. The desk was broken down and hauled off within 15 minutes after sitting on the curb and begging to be taken for several days. If I ever have anything else to haul away, I'll definitely use these guys again!

I hate going to big franchise dealerships so I decided to look for an independent dealer and found…read morethis place. They have some great cars, I ended up buying a rly clean 2014 Ford F150 in mint condition and I'm so happy! I will definitely be sending people their way!

From the owner: CarVantage, your trusted destination for quality used cars in Central Texas! read more

They did a great job. We had a truck with a blown engine. They came and bought it that day for a…read moregreat price would definitely recommend using them.

Pleasantly surprised with all aspects of my recent transaction. The offer was competitive. The…read morepickup was prompt, and made in accordance with my somewhat restricted schedule. The driver was courteous, and actually helped remove the license plates for me, something I didn't think of doing. Sophia answered the phone every time I called (except when I left a voice message at 6 a.m.) -- no phone tag or other communication difficulties.

Why lie when your selling a used car with problems. The problems will get found out making your…read morebusiness look bad. The efforts to coverup the issues now seem so shady. SHAME ON YOU!!!! Bad business!!

We had such an amazing experience buying a new car here today. K.W. providing amazing, professional…read moreand kind customer service. He made everything easy and quick and the crew made sure our vehicle was in tip-top shape. I would buy my vehicle here everytime. Thanks K.W.

Very Professional, polite and was able to work with me to give me the best deal for my car. Did not…read morehave any problems communicating and getting the car out my hands. Looking forward to doing future business with them in the future as they went out of their way to accommodate around my schedule.

TRUE HEROES AGAIN!! THOMAS arrived promptly to haul away another vehicle for my family. They always…read morego above & beyond. They are always on time, honest, and trustworthy. Thank you JAMES for providing such a valuable service which is unheard of in our world today. We value your years of dedication to making such a positive difference for so many!

$100 for a '95 M3? Seriously? I can get $300-400 for the seats alone. I called you because I don't…read morewant to dick around pulling everything and parting. Your garbage condescending tone over the phone ("well it's just a '95, nobody cares") tells me enough. Get bent.

These guys were so very nice to me, the girl on the phone was as sweet as can be and the driver…read moreJames was awesome. I got a great price for my piece of junk and they towed it for free so win-win. I highly recommend them.

From the owner: We buy all types of unwanted vehicles, cars, trucks, SUVs etc. Free tow if we purchase your…read morevehicle. We pay you cash for your vehicle.