When our water heater broke, I called MA Restoration immediately, and they responded right away…read more From the very beginning, they were professional, patient, and incredibly reassuring during a stressful situation. Their team handled everything with great care, making sure not to damage anything while completing the work efficiently. I am completely satisfied with the service they provided. This wasn't my first experience with MA Restoration. A few years ago, when our entire basement flooded, they were the company we trusted, and they did an outstanding job then as well. That positive experience is exactly why I called them again without hesitation. I cannot say enough good things about MA Restoration. The entire team is courteous, knowledgeable, and highly professional. I highly recommend them to anyone in need of restoration services.

My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked…read morethrough the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work. I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day. Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb. The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation. Second project was much bigger: living and dining room, kitchen and foyer. I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers. John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed. The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves. John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring. Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them.

After seeing this review, DryBoston reached out and we were able to get them to compensate us for…read morethe damages and losses. It was disappointing that we had to go through this process in the first place - and that we had to be the ones to reach out and ask - but I appreciate that they were willing to make things right in the end.

Mike from DryBoston was very courteous and professional to work with. I called because we had…read morewater leaking under our stairs in the basement. He did a mold assessment and determined where the water source was. He brought in his equipment to dry out the space. After a month the space remains completely dry and we have had several rainy days. Mike was honest and trustworthy. I will definitely recommend him to friends and neighbors! Scott H

I contacted ProRestore on a Wednesday with a non-urgent request for an inspection/estimate. As I…read morewas headed out of town for several days, we settled on a Monday appointment. Garrett was kind and thorough in his inspection, and gave me several great tips for how to care for our bathroom ceiling mold (thankfully my particular situation appears to be easily resolvable as DIY). He provided specific recommendations and products, and I SO appreciate that he didn't try to upsell any unnecessary/expensive interventions. That sort of customer-focused approach is what will bring me back if I should ever need a major remediation. Thank you!

Quick response, came out for the full HomeHealth Inspection, found mold in my daughter's bedroom…read moreand in our attic. The owner walked me through the entire process and offered a fair price for what I was receiving. Couldn't be happier with results highly recommend

Oh my gosh, this company is *great*, and we're so grateful for Gabriel's help. A team of two showed…read moreup at my family's work in Wellesley this morning and made quick work of the half dozen holes left behind from some electrical work. The team was friendly, professional, and very careful with our freshly refinished floors. I'd recommend them highly!

A really big " Thank you" to Gabriel and his crew from Soares Plastering. Our 130 yo Victorian was…read morein desperate need of new ceilings on both the 1st and 2nd floor. This became especially apparent after the house was rewired in July. Gabriel was quick to provide us with a very reasonable estimate, and answered each of our many questions. The three day job was completed on time, and with great attention to detail. We couldn't be happier with the finished product. If you have an old house that requires some plastering TLC, I have know doubt that Soares Plastering will do a great job!

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price