Have been back to this store several times for accessories and for repairs to our iPhones. Always…read morefast friendly and reasonable. Most recently had my iPhone camera lens and my daughter's old broken/scratched up screen replaced. 5star experience for us...

Went to go get my charging port on my phone replaced and they tried to sell me a new screen and…read morebattery for 270 dollars then they tried to tell me my phone was restarting every 5 minutes after I said no to buying a phone from them. They gave up trying to fix my phone and gave it back went 30 minutes back home phone didn't restart at all these people are trying to scam me

If you have windows 10 on your laptop, you may experience an epidemic of hard drive corruption that…read moreseems to plaguing a lot of windows 10 users where suddenly Windows locks up, and when you attempt to "restore" you get into a loop where you see the computer spooling and you get a message "undoing changes"! It did this all night long to no avail! Being without a computer drove my wife to near insanity!! We got her an appointment at one supposed computer repair place in Florence and said it was $99 to diagnose the problem and additional $$$ to fix it and it would take 2-3 days!!! My wife blew a gasket! I suggested we go to CPR and see what they could do. CPR had fixed my Iphone sometime back, and they had repaired it in an hour for about $50 and I suggested we give them a try. We went to CPR, and discussed the problem with a really nice, polite and VERY KNOWLEDGEABLE young man named Adam and asked him if he could solve the problem and also install an additional 8 GB RAM card that we had purchased previous to this disaster. He went to great detail about ways to deal with the Windows problem and what he would have to do. He said he would also install the Ram card, and said he would try to have it done the same day! Well, at 4:00pm, he called my wife and said it was finished. He explained that the windows had been corrupted, he cleaned the mechanical hard drive, reloaded Windows, placed the boot sector on the SSD drive so it would boot faster, and installed the RAM card. Then he explained, in plain English, to my wife how to restart her computer, connect to our wi-fi and get her up and running!!! And the charge was about $90!!!! I thought my wife was going to propose to Adam on the spot! Adam couldn't have been any nicer or more competent!!! CPR has NEVER let us down and I highly recommend them for your computer or cell phone repairs!!!

Fast and efficient service. Very good repair job. Reasonable prices. Repairman, Glen provides…read morewonderful customer service. Highly recommended

The battery on my car key was running low so I needed a new battery. My fiancée highly recommend…read morethis place. He had to get his car key done awhile back. This place has everything battery related. Car/boat/garage batteries, flashlights, led lighting and they even can fix your screen on your cell phones . It was such a smooth and fast transaction for my car keys. They installed it there and the price was reasonable. I highly recommend you come here. Staff is very knowledgeable and helpful.

I needed a replacement battery for my car's key fob and knew this place would have it. Not only did…read morethey have it, the very friendly amd helpful employee behind the counter replaced the battery for me, and it only took a few minutes. The place itself is definitely all about batteries and bulbs. Need a battery for anything? They've got you. Need a light bulb for anything? They've got you there too. And all at great prices.

Took the iPad up before close on Tuesday and they had it done by Wednesday afternoon. Professional,…read moreknow what they're doing. Would highly recommend. Thanks!

This place is awesome! It saved me several hundred dollars by fixing my iPhone!…read more My iPhone went suddenly blank and wouldn't turn on. I took it to the Apple Store in Kenwood Towne Center and they stated the entire inside needed fixed at the tune of $560. I called CPR and the two guys working were so nice and helpful and insisted I bring it in. Within 30 minutes of them looking at my phone they had it on and stated I needed a new battery. $150 later I had my phone working and back in my possession (only took an hour or so). This was so special because I was devastated I lost all of my pictures of my dog who recently passed but CPR saved the day!!

Well I went in three weeks ago to have my wife's screen repaired on her iPhone 13 and they upsold…read moreme on the battery. Well now the phone has crashed and the only thing I did was take it to uBreakiFix in Florence Ky. Nothing we can do will fix it. Now I'm gonna have to replace her phone. I should have just not replaced the battery now I'm out the 200 bucks and have to replace her phone. Thanks for nothing. I won't be going back and highly suggest saving your money.

Came here to get my daughter's phone screen fixed with no regrets! The staff was accommodating,…read moreinformative, professional, and trustworthy. Shout out to Gregory and Victoria! We had updates sent to my phone while my kid's was phone was being serviced. We knew when they were working on it as well when it was ready to be picked up. We were told an hour for a screen fix but it was finished in less then 45min. Also, You can reserve an appointment online. Overall, affordable prices, no pressure to have to purchase things you may not need, and quality care with your personal device. Highly recommend this establishment and will certainly keep them in mind for any of my future cell repair needs. I guess it's inevitable when you're the father of a teenager ‍.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

I'll grumble first. I needed to know where in the mall the store was so I called. The young lad…read morespoke with an accent and too fast for me to understand him. After the third or fourth request I figured out where the store was. I checked three or four repair places to replace the iPhone 8+ screen. They were all overpriced and one of those couldn't take it for two days. The young lad had the screen replaced within an hour. The kiosk is very convenient.

Extremely fast service to have my battery replaced in my I-Phone. The best part was how fast and…read morereasonable it was compared to Best Buy. If your cell phone goes black, it most likely is in need of a battery replacement. Go to the Florence Mall Second floor say about middle ways if you come in on the old Sears side. You will be glad you did...