Great service and Adan was excellent, heard about this place from a colleague and i will be…read morerecommending this business to all my friends

Adam is fabulous! Fast efficient kind!! Helped me with my IPhone 13. I'll be back. Thank you !!read more

Dishonest, Unprofessional, and a Complete Bait-and-Switch Experience…read more I don't usually write negative reviews, but my experience with Pros Phone Repair was so frustrating and dishonest that I feel the need to warn others. When my daughter and I first walked in, we were quoted what seemed like a fair and reasonable price to fix her phone. She had saved her own money and was so happy to finally get it repaired. The employee clearly stated the price multiple times, and we left feeling good about the decision. We dropped the phone off and came back later to pick it up. The repair was done, but when it came time to pay, the price was suddenly much higher than what we were quoted. There was no prior call, no explanation, and no attempt to honor the original quote. I immediately questioned it and asked to see the video footage of our initial visit -- with sound -- to verify whether the price had been my misunderstanding or theirs. I made it clear that if the video proved it was my mistake, I was more than willing to pay the difference. Instead, I was given an excuse that it "takes time" to access the video from their Ring camera system. Days passed, and despite me calling multiple times to follow up, no one ever returned my calls or provided the footage. It became obvious they had no intention of resolving the issue or being transparent. To make things worse, we later discovered that the phone's camera stopped working after their repair. I called again to try and address both problems -- the price discrepancy and the new camera issue -- but no one ever answered or got back to me. At this point, it's clear this business operates with zero accountability. It felt like a classic bait-and-switch tactic: quote one price to get the customer in the door, then change it afterward and dodge responsibility when questioned. Adding to the concern, many of the so-called "positive" reviews for this store look suspiciously fake -- vague wording, no details, and profiles with no other review history. After my experience, it's easy to see why they might feel the need to pad their ratings. If you value honesty, integrity, and basic professionalism, stay far away from Pros Phone Repair. There are plenty of honest, reliable repair shops that stand behind their word -- this is not one of them.

Great service at a reasonable price A must when you need phone repair. Convenient locationread more

I took Dubs Jr.'s iPad to Smart Repair get the shattered screen replaced at the end of December as…read morethe apple care had just expired. I was excited to be paying 1/2 of what Apple would've charged for the screen replacement and was encouraged by the seemingly 5 star rating in Yelp. When we picked up the iPad we were told to make sure to "let it dry" for a few hours and that the work was warrantied. We waited until the next day to allow Dubs Jr back on it to ensure it dried. He was ecstatic to get back on it and to his beloved Roblox but mentioned the touch screen was a little glitchy and the home button seemed off. Fast forward a month and the touch screen is slow to respond and needs to be tapped multiple times. Returned to Smart Repair and they said there may be a piece of the previous screen inside but not to worry they would replace the screen again. They did and we took it home but this time waited over a day to allow for the glue to dry. Two weeks later the touch screen and what ever was being used kept freezing and then the screen went black and hasn't been able to turn on since. I returned once again but this time the kiosk was gone. I was told by mall management that Smart Repair will be gone during mall renovations and there is no date given for an estimated return. I tried calling, leaving a voice mail, and texting and have not received a response. I now am left with a completely unusable iPad. I figured screen replacement would be an easy fix but apparently not.

Mustis was fast but careful using delicate hands to repair my cracked screen. It took maybe 15 min…read moreand totally saved me the $149 and wait time for Apple to order my iPhone 7 screen. Mustis checked to be sure everything was still working before handing phone back to me. He offered a screen protector as well. Super duper gentleman! It's better to get Apple devices repaired from a reputable place when you don't have Apple Care. Apple shows no love once you paid for your device & warranty expired. Stop by their booth and just talk w the guy. I'm sure it gets busy so I lucked out today.

Replaced the very onerous to replace back glass on my wife's 14 Pro. Looks and functions good as…read morenew. I will usually fix my own phones, but left this repair to the pros. Happy to have it fixed!

I replaced a battery on my galaxy. The quote was prompt and the work was professional. I would…read morerecommend this place.

I was skeptical on how a business could have 5 stars with so many reviews. And now I get it…read more Abdullah was SO quick to respond to my inquiry on yelp and even took me in same day around 5:30 pm and had it done by 6:30! I cracked my iPhone screen pretty badly and needed it fixed. He warranties his work for the lifetime of the phone. The screen isn't from apple but I haven't had any issues so far. It was $200 for my iphone 17 pro. I hope I never crack my screen again, but if I do, I know where Im going.

I thought I had cracked my phone screen but found out I had only cracked the screen protector -…read morewhat a relief! Friendly, fast helpful service. Highly reccommend!

In the past I used a on site repair service which turned out to be a tremendous mistake it wasted a…read moretremendous of my time and it was very expensive My best way to describe that was all talk no performance This is the second time I've used Kevin's and I regret not just going back to them in the 1st place I had a cyber attack in November of 2025 which cleaned out two of my favorite computers which I used for my small business and the on site cost me a lot of time and money to get me nowhere and I'm still not 100 percent back until I went to Kevin and they were extremely affordable Cost me a fraction to get both machines up and running and I am back in business completely they restored all my data assured me there was no virus and the the computer which is an Intel nook is just running perfect so I highly recommend them and if I ever have any issues again I know where to go and I know whom to stay away from So enjoy all right thank you so much talk soon bye now Tim Torbenson

I am so thankful for Kevin's excellent employees who have been so understanding and helpful to me…read more I have been quite distraught with a remote hack on my computer, and they were able to remove the issue and were so patient with me. Thank you for being so understanding and for being there for me guys! I really appreciate your knowledge, professionalism, and overall, just awesome dudes!

AMAZINGLY Efficient. Easy going, quick, knowledgeable, just a stellar experience in an emergency…read moresituation they responded exceedingly fast.

Thankfully found Kevins Computer! Flawless, easy and didn't break the bank! Highly recommend…read more Excellent service and timely as well. Love having this gem close by and supporting a small local business as well!

I called, they answered. First Star. I had a problem, they…read morehad a solution, Second Star Their solution had a problem, their solution to that problem was acceptable, Third Star The offered a discount for accepting their solution, Fourth Star My phone is now purple, Back to Three Stars. My phone is now flawlessly repaired, and I kinda like the purple. Five Stars.

Ben took care of me in more ways than I could ask. He finished the job fast and all the way…read morethrough. I couldn't have asked for a better experience from Ben! Will be back with any future repairs! Thanks guys!