In my opinion, this is the finest most comprehensive hardware store ever. If they don't have it,…read morelikely doesnt exist. Reminds me of a time when hardware stores were all like this one before big box corporations ruined the magic. I could spend hours here.

There are a few things in life that don't improve with technology, large volume sales and the idea…read morethat one store can do it all. Star Hardware is a testament to how things used to be and how there is no room or need in small town America for the big box stores that bring very little value to the smaller communities across this country. Where can you go to get your window screens repaired, keys cut and your propane bottles filled while you wait and a place you can carry on a conversation about your home project with an employee that really understands what you're talking about and can offer real solutions and short cuts that will save you time, money and a lot of frustration and ask you about your family or a local event you both attended. I've been to this location many times and have yet to be disappointed. This friendly hometown store is not only convenient with competitive pricing, it gives back to the local community so the dollars you spend here benefits the local schools, community programs, community sports and clubs. Buying local isn't just about doing the right thing it's about keeping the right things alive in your community.

This store has a continuing problem with pricing at the register exceeding the prices posted on the…read moreshelves. The manager doesn't seem to care that they have misleading prices posted. I have shopped at various Rocky's for 45 years and i'm calling it quits on this store.

Website for your misleading website clearly says 15% off for rewards members. I get in the store to…read moreget 15% off and I'm telling you need a coupon. I was never mailed a coupon. I've been a rocky customer for years and years. I've never been mailed coupons then I'm told you have to do it through the app never done anything through the app was never told I had to do it through the app. They got a pile of coupon right there they just couldn't take the 15% off to satisfy a customer. Nope the help has zero personality. I will be shopping at Home Depot or Lowe's for now.

(A reviewer stated Kloter does not use mules--that information is no longer accurate.)…read more Nate worked with me on my 12'x16' shed order so that I got exactly what I wanted, Mark set up the site with a Bobcat and crushed stone, Joe managed to reschedule the next day after the first weather-related aborted delivery--it was very important that the shed be in place before a moving POD was delivered the very next day after the successful delivery--Sam and Devin brought a motorized "mule" which circumvented the previous day's problem and placed the shed perfectly. I AM THRILLED! Every time I catch sight of the shed from inside the house, my heart leaps up.

Friendly staff and quality merchandise. I have purchased a gazebo, shed , and most recently a new…read moresofa and home accessories. I have never been disappointed with any of my purchases.

This is one of those businesses for which I must admit hesitating to write a five star review. The…read moreonly reason is I kind of want to perpetuate the secret that such an amazing business exists. We have been doing business with Rachel for years now. Everything from reupholstery to commissioning of brand new furniture, pillows, slipcovers...you name it. When I say every single piece of work has been flawless, I'm not exaggerating. Rachel delivers her work on time, at remarkable value, and is capable of virtually anything you can dream up. A recent example: we have a beautiful George Nakashima table and have always admired the leg support construction. We asked Rachel to build an art gallery-style bench with the same type of support. She simply looked at the table when she was here and, a few weeks later, delivered a stunning Nakashima style bench with exquisite black walnut legs. If I pointed to this bench and told you it was Nakashima, you would believe it. If you have furniture building or upholstery work of any level of challenge, Rachel will be the best phone call you ever placed.

Rachel and her staff exceeded all expectations with the professional work they did recovering our…read morestools. She was thoughtful and informative with fabric recommendations, was able to do the job and had it done in a week. A brief consultation with a different local upholsterer left me feeling like it wasn't even possible. But Rachel took them on and did the job like a pro. Ten stars!!

Update I had a company come out and sweep the chimney and…read moreless than a baseball size amount of creosote was removed. No chemical cleaning needed. Deans was unable to tell the difference between a repair and buildup. I've also contacted Travis Industries the maker of the stove. To let them know about the experience I had with Dean's stove and spa. No customer should have to go through predatory selling tactics that deans uses. People are Travis Industries picked up the phone and at least took the time to listen. They asked for an e-mail and pictures and all of those have been sent off. Time will tell to see if anything happens. Lopi I did get back to me. So that's good. I've been not been waiting for over a week for my refund. I guess it's up to you whether or not you do business with them if you do good luck.

I'd give Deans 0 stars if I could. They sold us a floor…read moremodel gas heater for our LP gas application, were literally incapable of installing it after several attempts where they did not have the correct parts or stovepipe, and when we got another tech to install it we discovered that they had not swapped the natural gas jetting for LP gas. I'm amazed we didn't burn our house down. Go ANYWHERE except Dean's!

My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

After talking to Tyler and submitting photos about my part needed for repair of a window, I heard…read morenothing from him after a week and a half. Called him and he said he hasn't heard from the manufacturer and would send another email. After 3 more weeks, no call from Tyler. This is what I call TERRIBLE customer care. Had to finally find a company in NJ which helped me find the replacement parts.

From the owner: National Building Products, a part of the National Lumber Family of Companies, has fully stocked…read morelumberyards, providing everything in building materials from frame to finish.

My company had a problematic door in our retail store and it was becoming a safety risk. Dan was…read moreflexible in scheduling the best time to inspect the door during a busy season, provide a fair quote and make the repair. We are extremely happy with the end result and support we got from this company. I look forward to working with them on projects in the future.

The amount of knowledge they have on the industry and their ability to educate the end user is…read moreinsane. Always willing to go the extra mile for their customer.

We hired AK to fix our faucet. He was so kind and cheerful, very professional, and quick. He did an…read moreexcellent job and we appreciate him, and look forward to hiring them again if needed.

This business should not be in business. I have been waiting 7 months for my cabinets (only 3…read moreneeded to finish my kitchen) and the owner never ordered them. He actually lied to my face numerous times stating that small orders sometimes takes longer. One time he stated that they called him and they actually started production - 2 months later I went to the business and come to find out they were never initially ordered. He also does not returns calls. He should be ashamed of himself. I am a widow and he took full advantage of me. He is a bold face liar. Do not go to this business!!!!! Read the other reviews and you will see similar issues. One star is a gift and he should not even get that. Karma.