I made my first purchase (Stihl lawnmower) at Carr Hardware in August 2025 and was provided with…read moreincorrect information by the former manager Mark. I bought this lawnmower from them out of desperation since no other store in Connecticut had one available and our old lawnmower died. Reached out recently and spoke with the new manager Darán who was trying to rectify the situation. Since I couldn't go into the store when he would be available (I live 40 minutes away) he referred me to speak to the assistant manager Dillon. Dillon is one of the RUDEST person I've come across with. He needs serious customer service training and etiquette. i won't be shopping there again!

10 PLIS stars for Mark at Carr Hardware! Mark is…read moreknowledgeable, hugely helpful, kind & his prices are unbeatable in comparison to other hardware stores in Avon & Canton! He always goes out of his way to educate customers & answer any questions. I'm a single mom & I purposely go to see him for all my indoor & outdoor needs. He even helped pack my minivan! You can't ask for better customer service! PLEASE start going to see Mark at CARR HARDWARE, you will not regret it! Dee in Avon

Bought nearly 40 replacement vinyl Crystal windows from them. Forgot to save the energy rating on…read morethe windows for tax purposes. Asked them if they could take a picture of one and send it to me...they refused...and the higher I went the less cooperation I got, so I am screwed out of my energy rebate by this dispicable place.

Don't buy appliances there, they sell junk! Got a…read morerefrigerator with no meat draw, dented door that they never replaced, & wire, not glass shelves for CRT energy conservation program. They don't stand behind what they sell!

"The screen door slams, Mary's dress sways Like a vision,…read moreshe dances across the porch as the radio plays" (Bruce Springsteen) We have a three-season sunroom in the back of the house with screens on the windows and sliding door. When that nasty Christmas week windstorm dropped a whole load of tree debris in our backyard, some of it struck the back of the house, and cut holes in a window screen and the slider screen. So we threw the damaged goods into the car and drove them over to Matt at Welden Hardware. Within just a few days, he called us and said the screens were ready to be picked up. They look great and the price was very fair; in fact the job cost just a few bucks under what our homeowner's insurance company allowed on their estimate. Welden is really quite a cool store. We spent some time wandering around when we dropped off the screens and saw a big variety of products -some of which you'd expect to see in a hardware store (electrical, tools, paint, garden equipment) and some surprises, like snowblowers, kitchen supplies, and gloves. Next time you're thnking of driving to one of those big box hardware stores, check out Welden. You'll probably find what you're looking for, and the customer service will be off the charts fantastic.

Really refreshing not to have to go to a big box hardware store for a change. Just moved to…read moreSimsbury and needed a small thing the movers lost. Matt knew just what it was, found it for me and was incredibly helpful. Really happy to have found Weldens!

We purchased an older home and had a lock for the front door that looked like it was from the…read more1800s. I called a friend who suggested that we dismantle the innards of it and take it down to Builders hardware to see if they could change out the locking mechanism. That they did and rather quickly, even filing down some areas of the new one to ensure a perfect fit. These guys are awesome!!!

If I could give these guys no stars, I would. I am a small business owner opening a new store. I…read moream GCing the project (I have reasonable experience in residential) but not commercial and I have a very skilled carpenter for installation. The store has 4 interior doors that we would like to be metal. I explained to the gentlemen what I was looking to do. I had the door width and height, swing and that we wanted them to be metal. He asked me if I was a contractor, which I responded no. Every question I asked, such as, is the door depth inclusive of framing and sheetrock for metal doors, I was met with some snide comment about how a contractor would know this answer. I asked what other information he would require so I could come back with the complete information he was requesting. At lighting speed he rattled off about a half dozen things. I asked if I was bothering him and he said he usually works with contractors who know this information. I said will you only sell to contractors, his answer was no, but they know all the information he is looking for. So rude, so condesending. Off to Tull Brothers.

Great place to shop. Great Store, If you have a concern, ask for Joe. He will help you. Nothing…read moreis impossible. See you soon.

This wonderful old-school hardware store is close to my office. I like the fact that it's small and…read morefull-service. The owner and his employees are always here to help you. Big box stores leave me basically on my own. Their employees seem to sense when you need help and run away. I'm older and love full-service stores like this that remind me of a different time, before independent hardware outlets started to die off. (Remember full service pharmacies, too?!) Brace yourself for some little points that some may find annoying: the inventory is organized with no rhyme nor reason (that's why it's good to ask). For example, I recently was looking for ant traps. There is a display with mousetraps and traps/repellants for spiders, wasps and roaches. No ants. I turned around and was going for help and there, at the end of an aisle six feet away from the rest of the pest supplies, was a good variety of ant mitigation products (don't buy the little Raid traps, they were useless - I upgraded to a costly, elaborate alternative and it rid us of ants in our summer kitchen.) Finally, the owner has a lot on his plate. He can be abrupt - on the verge of grouchy. But he has a good heart and is never malicious. Just grouchy. The employees can be brief with words and cheerless, but they'll get you what you need and get you on your way rapidly. After all these caveats, a "plus:" they carry many of the latest items - you'll find stuff like the latest laser measuring tool, the hot colors in paint, LED lighting equipment including dimmers, and metric screws, nuts and bolts. Try them. If you like walking around an old-school Hardware "emporium," this is the place for you!

The ventilation system for my dryer had fallen a apart inside of my walls. So I was without a dryer…read moreand the cost to repair that would have been in the thousands. (I live in a condo and it was a large area of sheetrock and ceiling that would have had to have been cut) George responded to my cry for help and hooked me up with a self venting system for my dryer!! It was inexpensive and works beautifully!!!

This shop is a cross between an 'Estate Sales' business and a 'Good Will' shop. Some of the items…read moreare very high quality (Waterford glassware) other items are more mundane (common glass pitcher). Definitely a come often and see what they have sort of business. One big, open floor organized by type. Bathroom items together, chairs/lamps/coffee tables near each other and so on. There were some brand new, never used, 30" bathroom vanities with marble tops, two larger vanity tops only - also marble, a couple of medicine cabinets, lots of doors both inside and out, attic vents for the exterior, tiles, so many chairs from waiting room to living room. Beds, electric stoves, carpet squares, office chairs, lots of lovely curio cabinets, desks, some artwork, mirrors, and plenty of lamps, some books, and a little bit of kitchen ware. Remember to look up! There are a lot of ceiling lights suspended from pipes running overhead. The prices here are excellent. I'm a big advocate of reduce, reuse, recycle and this is a good location to find household items, some used, some new and your purchase supports the Habitat for Humanity mission. Win-win!

I have been kicking myself for not having any idea the ReStore store has been so close to me for a…read morewhile now. I purchased my house in 2016, this store would have saved me so much money, I had no idea what it was, or had any interest in it. When I would drive by, I thought it was a storage facility. I didn't think twice about putting it into Google, Yelp or going inside to see what it was. My friend pointed it out to me the other day, and said we have to go there. Ohhmyygoodness this is a MUST stop if you are moving into a new apartment or house. They have furniture galore. They have dining tables and chairs, desks, lamps and chandeliers, framed artwork and mirrors, and so much more. New inventory is constantly coming in. Everything is so much less expensive than any furniture store, even less expensive than Ikea, yet the quality is there. I got this very cute painting of a lighthouse in a beautiful white wood frame for $5. I also got a pouf for sitting for only $15. I have been looking for one of these for a while, they are super expensive, the one that matches my couch was $200. This one is black and white, pretty neutral, looks great and is such a bargain. If you need anything new for your home, please stop by here first. There is no way you'll walk out empty handed.

Creepy privacy policy. It's no wonder they have signs posted warning about their (anti)privacy…read morepractices. Facial recognition, tracking of what isles you enter, logging of what products you check out with, license plate readers, and more. Yikes. The staff are...fine. In some categories, they have a nice selection. However in many other categories, they have one single option. The prices are comparable to Home Depot, sometimes a little lower. But Walmart prices tend to be better, for the items they sell.

Nobody here can do anything. Should have been out in 5 minutes. Been here an hour and a half for…read moreone item. Nobody will even try. I attempted calling a different location, but nobody picks up. Is zero stars an option?