The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

This is a wonderful place. This is a family owned business. His repairs he has done for me were…read morephenomenal. Jewelry prices everywhere are based on the prices of precious metals. Every purchase was in a nice jewelry box. Mike is always going the extra distance. I had a ring that I wasn't sure what the stone was and he willingly checked it for me. It turned out to be a lab created stone. The department store I bought it from, the tag said stone.

This shop has beautiful jewelry, and also can make or order special items. They are attentive and…read moreeducational, and treat everyone the same no matter how much you spend.

I needed to repair crystal watch face and the technician asked for $125 to make the change for one…read morewatch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30.

N Karpel Studio does a great job! I love the studio-designed pieces as well as their custom work…read more I've purchased studio-designed pieces over the years, but I've mainly used them for custom work. My beloved aunt died in 2020 and I inherited all of her jewelry, including some really unique charms she collected in her travels through Europe and Asia in the 1960's. N Karpel made them into 2 necklaces (see photos) for me, and I get TONS of compliments on both! The larger necklace photo could've used a better neckline for the shot, but it's a real show-stopper. N Karpel has also designed all of my wedding jewelry. I inherited 3 diamonds and N Karpel made the ring on the left based on my description of what I wanted, and also designed the ring on the right based on my now-husband's drawing. They've been really great at communicating all the way through the process, have sent photos mid-design, and have been up front about pricing. Highly recommended!

I had watch repairs, batteries, and cleaning done by Cellini Jewelers. Their work is impeccable and…read morethe staff is very personable, knowledgeable and professional. Michael always greets customers is a friendly, caring way. The jewelry they sell is absolutely beautiful!

WARNING! Do NOT purchase anything from this business! They are extremely deceitful in their…read morebusiness practices. Horrible customer service and rude associates. They will ship you the wrong item and then try to gouge you with outrageous fees when you try to return the item. Take your business elsewhere. You've been warned!

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

For a company that runs on customer basis wow I have never been treated so disrespectfully. I…read morechecked online as to what time this place opens ..it says 1130. I showed up a few minutes early and waited and when the owner opened the door he was so abrupt and abrasive it was offputting. I literally asked him are you in a rush because if so I don't need to be here and he showed me the door. He said they didn't open until 12 I wonder why you opened the door?! Wow such disrespect.

Excellent service always. I've purchased many pieces of jewelry from ADEX and have had some older…read moreitems repaired. They are the only jeweler I would trust to handle any jewelry. Very professional and knowledgeable. It's always a pleasure to shop there.

Edit: if a certified diamond is something important to you(like it was me), ask your sales person…read morefor proof of the certification. My fiancé purchased my ring from the Orange, CT location with the help of Bob. Bob was so incredibly helpful in teaching all there is to know about diamonds, and showed him many different rings under magnification. My ring is from the treasure chest collection, which if you do research on, you'll be amazed with the craftsmanship it takes to make these diamonds sparkle more than they typically would...Go check out these rings! Michaels has been very helpful since our purchase, we couldn't recommend anyone in the area more!

Went here to have my wedding ring repaired as this is where I purchased it . Needed 7 very small…read morediamonds replaced (very small) and was quoted an outrageous price . Went to Valentine's and was quoted a much more reasonable price !! A fraction of what I was quoted here . I will never go back !