01 August 2024 / Thursday…read more Going to Chicago to attend a family event scheduled for this weekend. I needed a ride to Fort Myers RSW Airport. No one was available to provide me with transportation to RSW. So I booked passage with Surfside Airport Shuttle Service. My ride , scheduled for a 10:00 a. m. Pickup , arrived a few minutes early. Kimberly was my driver and we enjoyed a pleasant conversation en route to the airport. I was the only passenger as the service is exclusive. I noticed that the van in which I was being driven was very clean , inside and outside. This is a small family owned business. The fare was $56.00 for one person or two. More than two people and the price is increased. But 2 can travel for the same price as one, $56.00. We arrived at RSW Airport in plenty of time for me to catch my flight. If in need of airport transportation I would recommend Surfside Airport Shuttle Service. The service is prompt , clean and dependable. For all of the aforementioned reasons I give this service 5 Stars. Sorry , I forgot to take a photo of the beautiful White Van which is clearly marked with the Surfside Logo. Maybe next time ...

Very Professional and helpful . The driver was friendly and…read morehelpful with all of my questions of the area

It was perfect. Good driver, pleasant person. Arrived early to pick me up. Confirmed ride. I…read morewill use this company every time I need a car service. Highly recommended.

on time and stress free ride to Sarasota airport in a clean comfortable car. Liz was pleasant…read morecompany And a competent driver. Would highly recommend this service

The ride from Captiva to RSW airport was easy to book. The scheduler and driver were very nice. The…read moredriver was very friendly and interesting to chat with. My only gripe is that they don't have a credit card device in the car. Your options are to pay in cash or allow the driver a moment to call the office to tell them your credit card info over the phone. What century are they in? It is my own fault that I did not ask them what the cost would be ahead of time. However they are located on a small resort island, and it would be helpful and not difficult for them to post the price of an airport run on their website, or tell you what the charge will be, as well as their way of accepting payment in their confirmatory email.

Everything was great. Awesome drivers Chris and Lisa! Punctual and safe…read moreride........................

Our scheduled pickup time was 7:11. By 7:13, when he had still not arrived, we called him. He…read moreanswered and said, "Funny thing, I think the transmission is going out of this. So I'll see if I can get a new rental, then go get a snack, use the bathroom, and I'll call you back." This response was both unprofessional and concerning, especially given that we were already waiting past our scheduled time. After waiting a few more minutes with no update, we called again. At that point, he told us to come find him. We had been told to look for a white van, but he was in a black one, which caused unnecessary confusion. When we approached to confirm his identity, his response was dismissive and irritated. During this time, we also received a call back from a woman at your company who said, "Oh my God, you're just going to have to wait," which only added to the frustration and lack of professionalism we were already experiencing. We apologized to Dennis for the confusion and simply tried to confirm we were in the correct vehicle and that the address was accurate. In response, he slammed the door. The vehicle itself was clearly having issues and struggling while driving, which made the situation even more uncomfortable. Despite all of this, when we arrived, we still chose to tip him. In return, he ripped up the money and threw part of it out the window, keeping the other half. This behavior was completely unacceptable and frankly shocking. We are frequent customers, as we have family in Cape Coral and regularly bring others with us. Never again and will tell everyone never to go to though this place.

Have booked Cape Coral Taxi for multiple airport trips. They are always on time and very helpfulread more

I use a lot of car services in my business travels but Ambassador ranks as #1. Great service, great…read moreand fare charges (-:) ), and first class cars. Delighted that SW Florida is fortunate to have such a great car service. Richard is the best!!!

Because of a host of problems with my airline flights, I ended up arriving in Ft. Myers, FL at…read more11:30 pm rather than 11:00 am. As a result, the people who were going to pick me up originally were unable to do so. And I needed to get to Captiva, about an hour away from the airport. I called two other limousine companies and they had no availability. That actually turned out to be a blessing because Ambassador Transportation was outstanding in absolutely every respect! Richard, the owner, was so nice and so patient in arranging for everything quickly and efficiently. Roger, my driver, was terrific. The car was so clean and comfortable. Very easy to meet him upon my arrival. Great communication all around. I can't recommend Ambassador Transportation highly enough!

I needed a Safeway to get from the airport to my destination and Always Reliable Transportation met…read morethose needs perfectly. My driver. Roger was great and Pam the owner was attentive, kind and professional. Thank you so much. I will definitely use You Next time I fly into the Punta Gorda airport. No need to look elsewhere.

This is the one and only company my family has used in the Port Charlotte area. Pam and her…read moreassociates are dedicated, responsible, precise and professional!! I have and do highly recommend their service to all my family, friends and those who are searching for reliable transportation!! Pam goes the extra mile from offering you a beverage to sending your photos to the driver and the drivers photo to you!! Great job!! MaryEllen &Andre

Pretty much the worst possible experience with this company. They have a business PayPal account in…read morewhich I deposited the fare the evening before pickup. Upon arrival at the airport they illegally detained my associate demanding an additional form of payment because they claimed they don't use PayPal. (The business is listed as paypal accepting according to the PayPal vendor list) I explained to them that the business has a PayPal account and showed the receipt where the funds had been deposited in the account. Still they demanded that I pay an additional $200 before they would let her exit the vehicle. I of course paid this so she would be released. What should have been an easy trip to the airport turned into an adventure in extortion and false imprisonment. Later they called to confirm that they did receive the money in their PayPal and will refund it ...... That was 2 days ago and I'm still waiting for a refund.......

Very smooth experience from beginning to end, starting with the excellent service I received when I…read morefirst called them up. For someone who was not familiar with the surroundings, I was worried that I wouldn't be able to find a reliable ride from downtown Ft. Myers to the airport. I even considered walking 5hrs along the highway to avoid the horror stories suffered by other travelers who've used other taxi/shuttle services to the airport. Luckily, I came across this service and it lifted a huge load off my shoulders. I also needed to get some work done remotely, so the quick, smooth ride saved me a lot of time before my flight. Even though I only called a few hours ahead, they had drivers available within half an hour. They took down my name, number, and location, and I received a call from the driver as he arrived at my pick-up location - a neighborhood coffee shop. It seems like they are very well-organized and well-staffed. The drivers are very friendly, professional, and hard-working. I was in a van that seats up to 8 people. The cost is reasonable, considering the quality of service and the stress-free experience. I made sure to tip accordingly and will definitely use them again when I am in the area in the future. Their services even extend all the way to Tampa, Sarasota, and Miami, among other places. Not sure how much those rides cost, but if you're in a pinch, this is definitely a reliable service to get you to your desired airport location!

Superb service. Very easy to book online. Prices were better than other comparable limo services…read more Friendly, professional, and on time. Picked up in a Mercedes SUV. The driver was excellent. Safe driver. And (of course) put all the bags in the car. I have used several other services over the years for the trip from Venice Beach to SRQ and this is by far the best It is the only one I will ever use in the future.

I would highly recommend this company to anyone. I used them for the sedan service to have a ladies…read moreday out. The vehicle was clean. Our driver, Joseph, was professional and accomadting. The staff were pleasant when I made the reservation as I have never used a car service before.

Great service, driver, and overall experience. I booked We Drive Tampa for an early morning…read morearrival at TPA. The whole set up process was very easy to do by text message. I received several preflight text messages confirming the pick up and letting me know what to expect when I arrived. Once I landed, I received a text message with detailed instructions on how to meet my driver, Hernan. The driver met me right at the baggage claim and quickly took me to my car. The vehicle was in excellent shape and very clean inside. The driver was very courteous and professional. Everything was great. 5* all the way around. I highly recommend this company.

ON a recent trip to Sarasota we utilized We Drive Tampa for a large group from the Tampa airport to…read moreour meeting location in Sarasota. The driver was extremely courteous and the new Mercedes Sprinter was a super clean and nice. MY return trip was outstanding. I was running late at 04:00 and the driver mad sure I arrived at the airport on time. I would definitely use them again.

They took time to complete estimate before beginning to follow up via text. The response was…read moreprompt reguarding a last minute request which was appreciated. I booked with another provider but still will keep this service in mind for another time.

Owners Jerry and Adrienne were extremely responsive and easy to reach. The night before our flight…read morewe were able to adjust our pickup time and our driver was even early. He was extremely professional, friendly, and it was a great, smooth ride! 10/10 would recommend hiring them for any of our needs!