Really loved the service today! Everyone seems nice and sweet. Also the cashier was very helpful and very detailed when taking my order. Great Job! read more

Everything was bad here. The cold case wasn't stocked at all (it had maybe 1 bagel). After ordering and paying with my app I was not asked if I wanted a receipt and the employee straight up ignored me and began talking to the next customer in line. The drinks I ordered were made wrong because a trainee was making everything incorrectly. I can understand all of these things if you're rushed and its a busy morning but it was totally dead at 4 in the afternoon. Just bad service. read more

This lace always gives me the best service, besides today. I always order a venti frappe in a trente cup (I don't ask for extra or whatever) but with a flat lid so it's easier to drink while I drive. 5 Starbucks on island have done this request, but this establishment. Not really upset, just kinda side tracked over this. read more

Your normal Starbucks. Knowledgeable and friendly barista. FYI no drive through, only walk up

Second person in line. Waited 5 minutes with 3 people working before just walking out. No greetings, no acknowledgement I was there. 3rd person came in...walked out after 3 minutes. No hussle no bussle. Went to pearlridge uptown instead...4th in line, all associates busy, but they made it a point to greet me and everyone after. Got my coffee in less than 4 minutes. read more

This was my first time in this Starbucks in the morning. The line was a little long but the 4 females working were pretty awesome. They expedited the line like pros. There communication was on key. And you can tell by watching them that you knew who the shift supervisor/store manager was. I marked them off 1 star because the store was a little dirty but to me the customer service made up for it!! read more

We had the Gluten Free Canadian Bacon and Egg breakfast sandwich the other day along with a cafe latte. It was a great combination. Starbucks has done a great job in this gluten free sandwich. It's light and flavorfull. They cook it in the same oven as the other gluten filled foods so must take care to wash hands after handling the sealed package, which protects the sandwich from cross-contamination inside. Starbucks also has gluten free rice crispy treats. The regular supermarket premade ones have malt flavoring which is to be avoided. read more

The morning crew is great. I only stop in once or twice a week but they always remember my name. Especially Ashley. Super friendly and she always remembers my drink. And this location is normally less busy in the morning compared to others I've visited but I guess that depends on timing. read more

This Starbucks is a great location but the staff isn't as friendly and welcoming as other locations. Because they're in a hot spot, they're frequently out of sandwiches and beverages. The staff is more interested in talking to one another rather than providing a welcoming atmosphere. read more

This Starbucks location is pretty cool. It's right in the Pearlridge Shopping Center area so it's a pretty convenient location right next to Jamba Juice, Down to Earth, and Anna Millers. I like coming here in the mornings because the customer service is always fresh and good. They are pretty fast too which is somewhat surprising since it is a highly peak time for coffee and breakfast consumers. They have some seating areas inside and outside the store. Coming here during other times is pretty good too. It makes for a really good meeting spot and hang out spot. I think there is also a restroom area in the back. Sometimes I wish they were 24 hours because during times when you are at Anna Millers and all of a sudden you get a coffee or frapp or latte craving there isn't really any place in the area to go to nearby other than McDonalds in Pearl Kai. The parking lot area is shared by the other places int he area. read more

Went to the Pearlridge location to get my Mango dragon fruit drink and a Hot Cloud macchiato, 1st drink came out great! 2nd drink came out iced, which I asked the girl taking my order 3 times that it'll be hot, when my drink arrives I tell the girl I believe I ordered it Hot, she then goes to tell me it taste better cold! I'm very disappointed with the service and the taste of my 2nd drink very bitter!!! read more

Definitely the best starbucks i've been to so far!!!! Thats why i'm here almost everyday!!! :)

Fantastic team that makes you feel at home and provides great service.

1st time post for me: But had a terrible experience at this Starbucks at Pearlridge Center. I don't suggest going to this Starbucks at closing time (10:00 PM) on a Saturday!! They are too busy closing the store to treat their customers properly; the night shift closes the bathrooms early and the customer service is not on par with other Starbucks Cafes. We (4-of-us) arrived at this Starbucks about an hour before closing time (around 9:10 PM), we ordered our drinks and took a seat at a table, all was good; one of us had to use the bathroom, the bathroom has a cipher lock, so you must ask the Barista for the combo to gain access; only to find out that the bathroom is closed for cleaning; we waited and witnessed other newly arriving customers (four other cases) asking to use the bathroom only to receive the same response, we were told to go to Annie Miller's across the street; after about 30-minutes we asked about the bathroom again and was told again the bathroom was closed for cleaning; we witnessed a male employee start cleaning the bathroom at about 9:30 PM, we continued to enjoy our beverages and it was about 15-minutes to closing and we again asked about the bathroom, the employees started to get unfriendly, told us to go across the street and we reacted. We will avoid this Starbucks from now on. read more

Not gonna lie, Starbucks is Starbucks, but this one, first thing in the morning, it's nice and quite, their music isn't blasting, the fellow coffee heads waiting for their fix are mildly pleasant and the baristas remember me! Lol! read more

Usually I like to go into the mail and order Coffee but I thought I would do something else so I order my ice vanilla latte with a soy milk and when I got my drink they didn't put soy milk in it I guess they wanted me to use the restroom all day I should have told them but they look busy so I just throw it away because I didn't trust the drink next time I would go to the one in the mall because they always get my drink correctly read more

It has been a long time since I wrote my last review but I couldn't pass the Sucky service I got from this Starbucks location. To start- Starbucks have this promotion of buy 5 holiday beverage n get 1 free. So you get a mini booklet to put your sticker every time you order a holiday beverage. First order peppermint mocha didn't get a sticker.. My friend didn't want to ask. My turn, ordered caramel brulee- I stood there for a bit waiting for her to put a sticker on my little booklet but got none. She said, "that's it... Anything else you want to order?" Ummm_ my sticker please. That's the only time she realized my booklet on d counter. I asked her if customer needed to ask for the stickers. She responded, "were busy ". No apologies... Not really sure what she meant by that coz I didn't see a line before or after we order our drinks. Got my drink... But it was made wrong! I specifically asked for soy milk and definitely no whip cream. Apparently she didn't write it on d cup so the guy who made it didn't know. We stay for awhile to observe- I saw no smile from her, didn't greet any customer who walked in d door. It seems that she's having a bad day- so she passed it on to the costumers. read more

Starbucks - The holiday promo!!! - Coffee & Tea Near Me - Aiea, Hawaii

Had some time to kill so I spent about two hours at this Starbucks near Pearlridge Center. Fast, free wifi, clean restroom, and a friendly staff. read more

Clean, quick service, use my Iphone scan card and very convenient. Friendly service

Everyone likes Starbucks... the baristas as this Starbucks locations are great. Normal not the big of a wait and when there is the line goes quickly. Daily stop for my morning coffee. read more

Very disappointed with the service. Didn't receive my order at all even though I keep reminding them.

Worst cappachino ever. Coffee was weak and milk foam watery... Also had a weak version at the Pearl Ridge Mall store. I think I'm done with Starbucks cappachinos......they need to reschool the baristas. read more

Nothing bad to say about the coffee, which is consistent with nearly every Starbucks franchise. Not much outdoor seating here (and a pretty ugly place to have it) and it can get crowded because of its location. Plentiful parking, but a hassle to get in and out of the lot. Friendly service and very quick. read more

Easily the freindliest Starbucks I have been to - I only buy starbucks maybe once a week, sometimes only every two weeks...I do not go to this shop everyday, why is this important? Because they remember my name and use it in context when greeting me or thanking me for the purchase. Personalized customer service is what sets this place apart. read more

I go to this Starbucks quite often but had a bad experience with service this morning. I didn't get the name of the staff but my receipt says Drawer: 1 and Reg: 2. The app had a glitch (it was showing a balance that was not the actual balance showing on the POS) and she was not so friendly about it. Dismissing it as a matter of fact and was sort of rushing me or getting rid of me. Hope you can train your staff to be more cordial and understanding in handling such situations. I felt like she thought I was pulling a fast one on her. Your product is great but staff is far from ideal. Not a Sweet Sunday for me. read more

Love this location! Morning crew is always friendly and on point. Highly recommended.

Great quick ordering process... These guys are always friendly and they actually have smiles on their face... read more

I never had a bad experience here but today I had an extra great one. As I was sipping on my drink at work, I realized it doesn't taste like Thai walls and it was extremely sweet and chocolatey. I called over this location and explained to them it doesn't taste like my normal order. Shane answered the phone, apologized and even suggested they'd be willing to remake my drink even though I was no longer at the location. Because I was working I sent my coworkers to pick it up and asked for Kimmy. He explained how extremely nice they were about the whole situation even though it seemed like I was complaining about my drink. They didn't stress about any inconvenience we gave them. Thank you Kimmy and Shane. I really appreciate your folks effort and heart you put into Starbucks aiea! read more

Friendly staff, made mom a large starburst frap with vanilla walls whipped topping. I ordered the usual matcha frap extra strong 5 scoops. Nice after lunch dessert. Decadent treats read more

I wanted to commend the staff at Starbuck for the service I received today. My son dropped his drink and the stafff immediately came to my aid, cleaned everything and replaced his drink. They did this with smile. As a whole, the staff was friendly and fast, the establishment is clean and tidy. Would come again for sure. read more

Mocha Frappe is my favorite beverage to drink free Wifi just plug it in the outlet

This place is SO CHEAP. I got a venti iced coffee and the WHOLE entire cup was filled with ice. I paid $5+ for ice. F this place.

It's Starbucks like what could I say? The place looks like any other Starbucks and the drink tasted the same to me. Service was the same as well. I guess that is a good thing. read more

If you are searching for a place to enjoy wifi and be able to plug in to power you are better off finding another location they have 1 outlet. the music is horrible and all wrong for a business and way too loud the workers are too busy flirting with the customers to do their job correctly and quickly i would fire the manager and find one that can train better. read more

Wow this line is so long and service sucks. Where is the employees? I guess the manager with the lei on was to busy to help out. I've been waiting for my drink and the people behind me gets theirs before me. What is priority the people before or after? read more

I've been going for a little over a month every morning at about 7-8AM. The atmosphere is so relaxed and the baristas and cashiers are so nice. They started remembering me and I thought it was nice. The drinks are better than the same prepared at other locations. And they don't make you wait long. Just positive thoughts, vibes, and comments. read more

I've been coming to this Starbucks every Monday morning for three months. Usually the workers are only moderately grumpy but this morning was the worse!! I understand you guys are busy but that's not my fault. They're only sweet to their regulars. This morning someone even IGNORED me when I asked for a stopper but I'm not rude enough to reach over and grab it myself. read more

This Starbucks is by far the best! The morning crew are always friendly and remember your drink and your name! They get things done efficiently and with a smile! read more