This is located in the big plaza next to Haifa Falafel. The employee was friendly and my drink was delicious!! I was craving the caramel frappe and asked for extra caramel and it came out perfectly! My husband got a mango strawberry lemonade refresher. They organize the drinks alphabetically (by your name) now when your order is done. There is lots of seating inside and outdoor seating looked nice too. read more

See all

Beans are burnt beyond recognition. This is not good coffee. They like to add tons of sugar and milk to make it palatable.

Slowest and worse Starbucks I have ever been too. It seems to be only useful as a drive thru. As usual any issues are your own, enjoy 45min wait etc. Go to any other one. read more

This place is the absolute worst! I've sat at the speaker for nearly 5 minutes with no one taking my order. I've had to drive away multiple times without my coffee because the service is sooo slow on r nonexistent! Three cars ahead of me and it's taken over 10 minutes to get a coffee. Done with this place! read more

I come here when I'm in the area, even when going to the little strip mall that I frequent because 1, they have drive thru, 2, they aren't as busy as the other location on Washtenaw (with the worst parking lot ever) and 3, their customer service is always excellent. I ordered a spinach feta wrap, and the first two were almost frozen in the middle. The guy who helped me the third time gave me a third one, gave me a freebie drink coupon, AND tried to refund my money. I told him that was ok. Their customer service here is always wonderful, and I will be back. read more

Was super excited to have my first toasted white mocha of the szn but was extremely disappointed when I realized it was missing 1/3rd of the cup :( read more

Starbucks - toasted white mocha - Coffee & Tea Near Me - Ann Arbor, Michigan

Dive through much? I do but this time I was a walk in @ 8:30 AM on a Wednesday. Location: it's right off the main highway which makes it easily accessible. Getting back onto the highway is a straight shot. Not much of a line as you can see in the pictures and my beverage was perfectly done. Venti Soy Chia Latte: 5 Stars! I love the windows in this place. The morning sun gives off great energy and warmth! Space: there is ample seating inside and outside weather permitting. A place to Study/Work: Obviously there are wooden tables and wooden chairs. The outlets are situated accordingly and offer two plugins for each outlet. Most of the seating is in front of the store and far enough away from all the coffee making. However, the entrance door is going to be cold in the winter. Keep in mind, this area is a college town and students will fill in the spots when school is in session. I have been here in the evening time and it gets cozy. Bathrooms: clean and away from the seating area. I like that. Customer Service: as expected well trained with a smile. Close to my office: HowToStarAnLLC.com and its employees are happy to have a Starbucks near by since there isn't anything near by that serves great coffee. Thanks Starbucks for this location and a great experience! read more

See all

This is a great Starbucks. The service is good and fast. This location is closest to work and my most visited location. My order is always right and service is friendly. Keep up the goid work read more

Starbucks - Ultra caramel frappuccino with almond milk - Coffee & Tea Near Me - Ann Arbor, Michigan

See all

Bad location. No training. Rude owner manager who butted in line to address some ordering thing with the one person manning the front location. Not interested in actually serving the customers. Suggest you move on... so many other franchises. read more

Came for one of our rare Starbucks meet ups and we could tell the place was well decorated with lots of holiday goodies and decor. But one of the downsides was that the employee that was taking our orders wasn't paying much attention at all to what we were ordering, and in the end, one order was wrong. However, the barista was very enthusiastic, cheerful, and engaging in the short time of making our drinks. They also fixed part of the problem with one of the orders. Not the best Starbucks we have been to, but it was fairly quiet given the Thanksgiving holiday tomorrow. Bathrooms are clean and space is adequate. read more

See all

They are everywhere but this has a drive-thru... and of course the one on carpenter road does too... and there's another startbucks at arborland mall, but this location parking is weck.... I love the drive-thru; though it can take little long time if it's busy... but I'm glad they started the drive-thru. read more

Every Yelper should know how Starbucks is You either love it or hate it. It's the Wallmart of coffe read more

Although this Starbucks is located in A2, since it's a bit far from the U-M campus, there are fewer people here. However, because there is less seating, seats do fill up quickly during peak hours. I can see why this location is popular, though. It happened at least during the one day I was there studying for a few hours, either customers forget to grab their drinks they ordered or the baristas must make a lot of mistakes. Either way, it's great for the rest of the customers currently in the store as they offer these extra drinks for free to us! read more

This is, by far, the slowest Starbucks I've ever been to. If you have somewhere to be, don't come here. The drive thru takes much longer than it should. The product is always delicious, but there is zero efficiency. read more

Smaller than most other Starbucks locations, which can make finding a table difficult at times, but the lines are always short--even the drive through usually is not backed up. The staff friendly, and the coffee has never given me reason to complain. The wii-fi usually hooks up quickly. A great quick coffee stop on my way out of town, or a good place to linger with my laptop and power though the day's work with the aid of a Venti. read more

I previously rated this starbs much lower but it has definitely redeemed itself after its several week streak! this cafe seems to back to the way the other reviews describe it! read more

This location consistently has friendly staff and the drive-through is, of course, super convenient.

The people that work here are always so nice and quick, I absolutely love this location. I also love their green tea lattes.

Nice location friendly staff good service but need to keep it clean specially outside by seating area had to clean the area before you could sit down and still the Garbage all over the place see photo read more

Starbucks - Coffee & Tea Near Me - Ann Arbor, Michigan

See all

This review is more of the actual product rather than this location. After visiting a handful of starbucks I realized that they really don't have much to offer me. The iced tea is really really weak. The black iced tea can be mistaken for green tea, and the green iced tea can be mistaken for mint tea. The coffee misses the mark every time. Maybe i'm just ordering the wrong thing. The few times I have been here, the staff is always helpful and friendly and I'm sure they aren't intentionally making booty drinks. read more

I'm no fan of Starbucks as a company - but if I do have to visit a location, 4585 Washtenaw is where it's at. This particular Starbucks feels like a proper "local"(ish) coffee shop - the staff have PERSONALITY! You can't teach that to corporate baristas - they either have it or they don't. And, the drinks taste better. More care seems to go into the drinks and the service feels genuine. Best Starbucks in Washtenaw County! read more

This is my favorite Starbucks in this area . I am a Starbucks gold card member since 2015 so my visit to Starbucks is very regular. Every time I visit this place it is clean , well maintained and very good service. Most of the baristas here are friendly and they make an effort to know me . I don't have any thing special to say about Starbucks coffee because it is a chain coffee shop and though I am a Starbucks gold card member still I don't think they serve the best coffee. And from price point of view it is super expensive. But still I will be a Starbucks member for its excellent customer service and huge variety of options and of course for my free points and my free drinks . This particular Starbucks has plenty of free parking space which is the most important factor for me choosing this over Arbor land Starbucks. read more

One of my favorites in the area. Always nice to get some work done or enjoy their fireplace with a hot cocoa.

Great drinks good service good food very clean a cool place to meet for business owners and friends.

this is the closest Starbucks to my house and I the most convenient drive thru to access a highway. however, today was about the 10th time I've ordered a breakfast sandwich, only to drive away and find it is ICE COLD. I have gone inside and talked to the staff and they know about it. I've even gotten free drink coupons after complaining... but it's appalling that the management clearly knows about this and has done nothing. I had this problem with the veggie artisan sandwich and the turkey bacon sandwich. I shouldn't have to say 'well done' when I order food. it should simply be DONE when served. I will never order cooked food from here again. read more

I live near here and find it extremely convenient to use the drive-thru. Unfortunately, they are really slow and have given me the wrong drink/size several times now. I wanted to give them another chance so I just went through to get a salted caramel mocha and spinach feta wrap to take with me to my study group, and yet again I am soo disappointed! My sandwich was cold, and soggy and my coffee was room temperature and missing ingredients, like caramel! The staff almost always apologizes but I'm done, I will be going somewhere else from now on. read more

The team here is always friendly and courteous. The camaraderie amongst the staff is amazing. They're usually smiling and enjoying themselves regardless of the time of day. The drinks are consistent as well. Keep up the great job and THANK YOU. This is my choice of Starbucks! read more

Best Starbucks in Ann Arbor. It seems like this is the only Ann Arbor location that does their best to be both correct and efficient. Patrick, Danielle, and Gregg always make sure my orders are correct and handed over with a smile, I really appreciate that. Rarely do I ever have to wait long for the drive thru and mobile orders are almost always on time. However, when they are not, employees don't seem to really go out of their way to apologize or make things better (minus the three I mentioned above), so that's why I took off one star. But, great location and great baristas! read more

Your basic Starbucks: Clean, well staffed, decent parking, and a drive-thru. This location is much quieter than the Ann Arbor location but does not have as much seating. There are however a few more private seats left of the register; which also keep you out of the way of drafts. Drinks were accurate and inside service was fast despite the busy drive-thru. read more

This was my 2nd home during my time in grad school. I can order a cup of coffee and camp out all day & study for my exams. I never once felt like I've overstayed my welcome so I became an avid fan of this particular location. Only drawback was the small, limited parking area during rush hour. Go Blue! read more

This is my regular Starbucks, so I'm here often--often enough to have seen plenty of changes in the staff. Regardless of how often the faces change, what doesn't change is the friendly and excellent service. The new staffers learn the regulars' favorite drinks quickly, which makes you feel at home and appreciated. And unlike the children "working" at the Carpenter location, the staff here has never once--in my four years of coming here--kept me waiting while they conducted personal discussions. Or neglected to say thank you. Good job, guys! read more

The staff are usually friendly and upbeat. On some occasions you may get a cup handed to you that has a funny fragrance from someone who has handled it with pungent lotion. That's kind of gross! read more

Internet here is slow. My combined download speed here maxes out at about 100kbps, compared to over 1mbps at McDonald's. Therefore, McDonald's pwns Starbucks. read more

This place has the BEST staff. They are always incredibly friendly. There is a drive thru which is a plus. I avoid the starbucks about a mile from this place because of their rude staff members. This is my first choice. Really great service. They also have a nice outside seating area. read more

I stop here often on my way to work and sometimes come to hang out on my day off and get some writing done out of the house. Always I'm greeted quickly, the staff are friendly, and my food & drink are spot on. Today the barista offered to grind any coffee I wanted for a pourover, because I mentioned I wasn't fond of the current dark roast. I didn't take him up on it because I was fine with Pike Place, but I really appreciated the offer! Made me feel well taken care of. : ) read more

I'm not generally a fan of Starbucks coffee (Caribou is my favorite place in A2), but this location has earned some of my loyalty. I was in a car accident in front of this location last fall, and almost immediately someone from Starbucks came running over with steaming cups of coffee, cream and sugar for us while we waited for the cops. She asked if there was anything they could do at the shop, which there wasn't, but we thanked them profusely. Later, I stopped in so I could use the restroom and get directions to the mechanic's on my phone, and the manager asked if everything was all right and again if he could do anything for me. I just think that's above and beyond what most places would do, and I am grateful for it. This is in a strip mall, and I didn't see any other employees from the other stores come running out to offer aid. read more

Starbucks rules. This place does not. The service is always slow and very chaotic. The worst part is when you go through the drive thru and have to view the trash that is all over the ground outside the dumpster. read more

I agree with everything the gentleman who provided the first review of this fine establishment except the number of stars. All of the kind people there have served me with professionalism, kindness, and respect. I have been going there probably since it opened and, to date, never had anything but the best of what I ordered. I'm especially amazed at their enthusiasm and consistent excellence at every early morning crush of patrons, particularly in the drive through. With people and stores like these, Starbucks will indeed take over the world. I'll have to get back to you later on whether that is a bad thing or not. read more

This Sbux at the Glencoe Crossings has consistently good drinks and attentive staff. Thank you.

The staff here is nice, but they literally run out of soymilk every week. 3 times now I have been told "we're out of soy, come back later." On 2 occasions, I've also had the "soy" part of my order ignored (got regular milk) and have had to return a sandwich when they forgot my "no cheese" request. Because I am lactose intolerant, this is a deal breaker. +4 stars for being friendly and close to my home, -2 for poor awareness of/ attention to food allergies. I still prefer the Arborland location. read more