They are doing their very best as this place continues to increase in demand. We are hooked on caffeine and those delicious cake pops from time to time. I have to give a round of applause to all the staff that put up with a myriad of guests throughout the day. I can only imagine. So thank you, for always doing your best to care for customers. You all are working vigorously to make our complicated and not so complicated orders day in and day out. We appreciate that. How wonderful it is to have a professional, neat, clean, and well organized team! It shows. Thank you, Starbucks Baristas at the Kasota Location for always striving for the best, your hard work and dedication to Starbucks is exemplary and does not go unnoticed. Sincerely, B read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California

I love Starbucks, but I went there today to get the new viral cup they told us they only have a box of 24 and it's two for people, but tell me why for the people who were standing in line since 10 PM all the way at 3 AM next day they were giving them to the people in the drive-through, which I totally think it's not fair because people were standing in line for the new cup and the workers that were not very welcoming and they just had a bitchy face like I get it. You're working but still you chose that job. I just think management should change the girls Who work morning shift to afternoon shift. read more

The man with the beard who was handling registration on 6/17/26 at around 10:00 a.m. was very inattentive and rude. Throughout the entire interaction, he was frequently looking away and barely seemed to listen to what was being said. His lack of attention made the experience frustrating and unprofessional. read more

This location is probably the worst location. They do not know how to handle pressure and they're all little kids. Who think having an attitude at eight in the morning is cute. I go in there to always only get a tall or grand blonde roast with absolutely nothing but the coffee in it and I always receive it at the register immediately after ordering, but for some reason, this staff thinks that it is appropriate or OK to make me wait. Even though every Starbucks I've ever been to. When I ordered this drink, it is always given to me at the register. That is the whole reason why I ordered it to be able to leave quickly. read more

I recently visited this Starbucks location and had a very disappointing experience. The employee who took my order was rude and unprofessional. She rushed me while I was still placing my order and did not say thank you or show basic courtesy once it was completed. When I arrived at the window to pick up my drink, I expressed my concern to the employee handing me my order. Unfortunately, he did not apologize or acknowledge the situation. Customer service is an important part of the experience, and this interaction fell short. I would not recommend this location based on this visit. read more

Wow ! Thought I would never find another Starbucks like the one on Roy Rogers but this Starbucks in Apple Valley is awesome! Been here 3 times today being the 3rd , they knew my name my order & my favorite pastry. Service was amazing and ambience is very trendy a lot of sitting very clean and drive thru is hopping ! If you're around Apple Valley by St Mary's, stop on by and receive top service perfectly made to order and fresh pastries ! read more

Starbucks - 2nd Best Starbucks - Coffee & Tea Near Me - Apple Valley, California

Way to much ice why do they keep doing this I'm switching over to Dutch bros. Please serve people correct amount of coffee and less ice 3 sips and it's over. read more

Starbucks - Ice coffee - Coffee & Tea Near Me - Apple Valley, California

It's always about the experience of the interaction, and Abi M made this visit to this coffee joint worth it. She was pleasant and helpful. They were out of green tea, and her insightful suggestion helped me make a quick change to my order. Thanks for making my day. read more

Awesome place and Desire made it smooth. She's cool! I know there's a lot of Nurses and Doctors come here! Y'all write those reviews where they are due! I support my city. I ordered a Pink Drink! Ayyeee! read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California

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busy place but never ever a long wait!! this is my starbucks!! shout-out to the team they rock!!! they absolutely work hard read more

Starbucks - My order - Coffee & Tea Near Me - Apple Valley, California

The food was good. The survey was OK. Not a lot of places to sit and it's loud with the blender. Besides the food really good.

Look it, it's quite RARE I give 5 stars to a chain establishment but the customer service here is truly top tier. I've been quite tired this week, pretty much brain dead. I did not have the capacity to think of the drink I wanted to order, only that I knew I wanted Starbucks. With that being said, I met the store supervisor, JC who offered a number of options for me. He was friendly, knowledgeable, and just a joy to interact with after a tough week. Thanks for the recommendation JC! read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California

Staff are so rude lol. This one lady with colorful makeup needs a coffee herself before interacting with costumers.

I come here often and it's always really great service. Sometimes a line during the morning before work rush hours, but usually they try and make it as quick as possible for us! Thank you! read more

I don't get it? HOW FREAKEN HARD IS IT TO MAKE A CUP OF COFFEE THAT ISNT OVER FLOWING, SPILLING ALL OVER YOUR SHIRT AND PANTS WHEN HANDED TO YOU, OR HOW A "BARISTA" CANT FREAKEN FOLLOW MY ORDER CORRECTLY? Then when I tell her that it's dripping all over me, all she says is "want a napkin?" Like you are a straight idiot! Remake it how i asked for it, and also if it's over flowing clean the damn cup!!! Starshits coffee isn't cheap, Atleast please the customer and make it how it's ordered and not giving us a damn coffee shower too!! Bunch of clowns!! Corporate don't do a damn thing either! This crap is a waste of time, but had to vent! read more

The door says that a facial covering is required, but when I got here to pick up my order this store had allowed a group of 7-8 people inside to wait for their orders WITHOUT masks. A guy from the group even came out to ask me if I am waiting outside because I am uncomfortable with the amount of people waiting inside he continued to tell me that "they don't care if people wear a masks". On top of this -it took them 45 minutes to get me TWO drinks that I ordered that had been sitting in front of them the entire time!!! Ridiculous! I should have been offered a refund or AT LEAST remake my drinks! Nope!! Very dissatisfied with this location. read more

Starbucks - Watery, melted iced coffee... boooooo! - Coffee & Tea Near Me - Apple Valley, California

Okay. I ordered a 5 dollar tea, and the register asked me to give a 5 dollar tip for a 5 dollar tea! Because of guilt-tipping, I gave a 1 dollar tip, which is 20 percent of 5 dollars. And the young server who looks fresh out of high school or still in high school gave me the look. It made such an impact on me that day. I thought to myself (such privilege she has! Most people don't get tips for their jobs, and we worked extra hard and overtime! We miss holidays and don't have time to live our lives, while also dealing with ungrateful people. Many of us don't even get paid overtime because we are on salary, which is only enough to barely keep us alive. And you expect me to tip 100 percent for handing me overpriced tea on a hot summer day! In this economy! If you want free money, go ask your guardians or your parents! I am not your responsibility!) Seriously, Starbucks is starting to piss me off. I was so upset that I decided that I will never tip anyone again unless my server goes above and beyond for me. I have not tipped since then. Venting over. read more

This is the Best Starbucks in Apple Valley. People here are always friendly and provide a great service. I won't go to any other one. This one is it for me. read more

Horrible service. They were having technical difficulties this morning and I waited for a while In the drive thru. By the time I got to the window my sandwich was cold and my drink was wrong. I had to go inside and they made my drink again and made a new sandwich that was so burnt I could not bite into it, went back a 3rd time!!! My sandwich was cold inside so I just gave up and went home to heat it up. I used to spend $3300 a year here. But now with the horrible attitudes and subpar food I've all but stopped. They are also one of the WORST employers to work for. Get a degree and get out!!! Don't let them take advantage of you!!! read more

The customer service at this Starbucks is FANTASTIC! My husband and I usually frequent the Starbucks near Ross at the OTHER hwy 18 location. BUT today we went to that location and they gave us a subpar drink. We were driving home and figured we should stop by this location to see if they could make us a new one. They made my drink right the first time (perfectly delicious just as I remember) AND they did it free of charge. This is my new favorite Starbucks! read more

Starbucks - My new drink that they made. It was delicious. - Coffee & Tea Near Me - Apple Valley, California

There should be NO stars! WTF I'm the only MFer in the damn lobby and they wanna pretend like they don't see me? Bullshit service, what a shitty way to treat a customer But that's right, it's Starbucks and they don't give a fuck about customers that's why they constantly fuck up orders! read more

Went through the drive-thru and requested a bag for the food items I purchased.. The guy at the window said they were all out

Everytime I've gotten coffee from this location it has been the best out of all the other locations. I will drive out of my way to get coffee from this location. read more

It use to be a great Starbucks location stop before work but recently it's been so bad. I usually order mobile and everhtime I get my drinks they never put sugar in my drinks as I always request in my coffee. I don't have a problem in any other Starbucks my order is very simple. They need a better team/ management and training. They also never have anything in stock and when I ask for extra sugar packs bc nothing is put they get mad at me. I'm very shy and just don't ever take mr drinks back but never come here or you'll be disappointed! read more

We were so excited that they opened so close to our home. We went the first time on the day they opened. Everything was good. They were out of a few things which was weird for their first day open. Drove by the next day and they were closed. We haven't seen them open since. We can't figure out what happened other than covid! We hope they open back up soon! read more

This is a new Starbucks, the wait seems to be better than any other local Starbucks since Covid. Their customer service is amazing. Every single time I have gone, their employees just shock me, I even had to tell them recently because I know Dutch Bros just opened in Apple Valley and that's what gets people to go back to them. This particular Starbucks is the ONLY Starbucks that I have come across that can compete with Dutch Bros. I have been here multiple times, even though there are several closer to me. Each time I got a different employee and they are all great! read more

This is my first yelp review and it'll probably be my last, but I just had to say the customer service here is so amazing! The people working the morning shift are just so sweet and they always make the drinks I order perfect! They honestly deserve a raise they are doing gods work. read more

My favorite Starbucks to order from in the High Desert, everyone's always so nice and they are so quick.

My daughter and I went to get a drink after going to the laundromat (mind you it was a very hot day). Did the drive thru ( Vince) was working. I have never seen him or met him before. I was sick of getting the something , so I wanted to try something different. So I asked Vince has ever tried the iced guava passionfruit ? He said it was great and I should get it.? He told me I would love it! Got to the window, there was a girl there. Sorry did not get her name. She told me to taste it (Vince asked ) before I left. Wow thank you so much for helping out and caring for your customers amazing customer service totally would recommend this drink!!!! Thank you Vince. read more

This is my favorite Starbucks location! They just opened which might be why they are so great but I have never had to wait long, the baristas are always friendly and courteous. Definitely the best in Apple Valley! read more

They took for to even start our Oder and then the drinks came out made wrong and they weren't just made wrong they tasted horrible. Everyone was just sort of walking around no one looked like they knew what they were doing read more