The staff here worked their tail off most of the day. They are great at what they do, which is make a whole array of coffees. No two orders are the same all day long. Yet they all have smiles they all greet you when you come in. And when they know your name they are happy to call your name when your coffee is ready. From Leslie the manager to all the rest of the staff I can't thank you enough by the way you make me feel every time I come to get my coffee. That is why I tell you all I appreciate you. The service is great the staff is great and my copies are awesome. When you walk in there tell him that Crazy said hi. They will smile and say thank you read more

This store is great! The customer service is always stellar I would come to this Starbucks anyday!

We always go early in the morning and the staff are so kind!! They write kind notes on our cups and know us by name. It's a nice touch. It's might sound silly, but their cold foam can't be beat!! The new lay out with marked parking and drive thru is awesome. Our new fave!! read more

I have had several bad experiences here. The shift lead Ciara and Store Manager Leslie lack customer service and are extremely rude. Worst location I've ever been to. This is coming from someone who visits Starbucks anywhere from 2-3 times a day. read more

This location is a joke. Prepare to spend your entire day here waiting for one coffee

my coffee was very good the Aferican American lady with braids was super sweet I didn't get her name over all great place To stop for coffee

5 Srars: Absolutely love the customer service here and don't mind the wait. My drink is always perfect. 0 Stars: Start time seems to be whatever time they want. 5, 5:30, 6:00. Please change the start time on the web site when starting late. Hate making the trip to find its not open. read more

This is the worst Starbucks for getting the drink right and the time it takes to make it. 20 mins today at 2pm. No one was in line but workers were vaping outside read more

Starbucks, Im begging you to actually staff a store and pay them appropriately so these poor baristas aren't constantly drowning at this location. The staff is always kind, coffee is always great. read more

I've only been to the Starbucks in target in Arnold but they have very good selections and very good coffee's

Leather chairs Bar seating Recessed & pendent lighting Industrial tables Patio seating Drive thru Pleasant & efficient service Drink perfection Instagram page Spotify ready Ceramic mugs & tumblers for sale BUT.... The parking is a conundrum (1 star penalty). ~Christy read more

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Okay well I found like a million of these ball like things in my drink....I'm absolutely disgusted. By the time I discovered it I was already at work and couldn't do anything to get my drink fixed. Just gross!!! read more

Starbucks - a cup of coffee with a spoon in it - Coffee & Tea Near Me - Arnold, Missouri

This establishment used to be so nice..until they weren't. Me and my sister came up to starbucks and they said they were open because they open at 5am. but they weren't. There was no lights on in the store and definitely no one at the drive through. The drive through was also supposed to be open. We sat in the drive though line with a bunch of cars behind us for 15 mins. However they never took our order. Like cmon starbucks. I thought you were better than this. Also their food is horrible. Get better options. We called them and it went right to voicemail. So we tried again and they hung up on us. So we left. read more

I don't know what's happening with Starbucks lately. I pulled up and noticed there was a long line in the drive-through so I started to go in. I placed my order and the girl told me at that point that there was a 45 minute wait. 45 minutes! She said that there were a lot of mobile orders. I don't understand how there could be a 45 minute wait for a drink. Needless to say I don't have time to wait for that but this is the second Starbucks in the last few days that I have waited over 30 minutes and this time I was not about to do It. read more

If you want to wait 30-45 minutes this is the Starbucks for you. They constantly have a wait. Go to the one on butler instead.

Third trip in the early morning that their out of donuts, muffins and munchkins. Literally 9:30 and their out. WTF And employees are fairly snotty about it. read more

I should have driven to South County. I want this store to succeed. It's in the town I live in. Unfortunately it seems like I might be the only one. There are 15 cars in the drive thru so I walked in, to see 20 people waiting. I promised to bring drinks home otherwise I would have bailed. I keep hearing the word REMAKE at the end of the orders being called out. Theres an issue that needs to be figured out. Multiple mobile orders seem to be dropped. People waiting are noticeably displeased. I repeat I want this location to succeed, but they will have to do it without my future orders. (The pics attached show stock that has been sitting at the counter where the orders are placed for atleast 10 minutes and theres something(coffee-i hope) spilled all over the credit card terminal. ) read more

Starbucks - Coffee & Tea Near Me - Arnold, Missouri

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Yes I drink was awesome today! Great staff and I am truly grateful for them.They can occasionally have some long lines just like any other Starbucks, But they are great at moving that line along and being friendly while doing so. read more

They have horrible customer service , they took 30 minutes just for my drink to be made. They put peoples drive thru orders in front of mine. Awful mess. Never coming here again, not worth jt. read more

Best Starbucks in St. Louis. Great crew and the drive thru is super fast! Arnold is an official city now because we have a Starbucks! I have never had an issue at this Starbucks. The place is always clean and stocked very well. read more

Starbucks - Coffee & Tea Near Me - Arnold, Missouri

Order is usually correct. The drive thru is HORRID. You can wait over 25 minutes from the time you begin sitting in the line. You can never not wait 15 minutes unless you go later in the evening. read more

I usually don't go to Starbucks because it's extremely overpriced but I had a gift card and I got the bacon, sausage, and egg wrap and the middle was completely frozen. Very disappointing, I also had gone in a few days ago and ordered a coffee, I sat there for almost an hour to get one drink. Get it together Starbucks. read more

My beverage was made perfectly, super delicious. However, the drive thru takes priority. If you need your drink in a hurry, go through the drive thru. I went inside today to order and literally waited 27 min just to get my drink. read more

9 AM Sunday morning. I went into this Starbucks location thinking I would get my coffee quicker because the line for the drive thru was 13 cars deep - the last car being a black Tahoe. I paid with a credit card and gave a generous tip. My husband waited outside. I placed my order and waited...and waited...and waited. I watched people come in to grab their coffee and leave (they used the app). I watched the cars in the line go by one by one. When it got to the the black Tahoe, I went to the barista making the drinks for walk-ins and the app ( a different barista was making drinks for the drive thru). She looked like she just rolled out of bed. Her hair was flying in all directions and asked her where my order was in the cue. She said it would be a couple of minutes. Okay, a couple minutes wasn't so bad, so I waited. After a half hour went by, my husband texted and asked where I was. I told him I hadn't got my order yet. Since we had a hockey game to get to, I went to the register and asked for a refund. I told her what I ordered. She put it in the register and it came up less than what I paid (without the tip). I told her I paid more, but since they didn't give me a receipt, I couldn't prove it. Then she told me she couldn't refund the tip. This added insult to injury. I not only did not receive my order, but I had to pay for waiting over a half hour without receiving my order. She told me to take it up with corporate. You bet I'm going to take it up with corporate. read more

Coffee is fantastic! Wait time is awful! For a mobile order it has been taking over 30 minutes. Will another Starbucks be built in the area? Today they made multitude of beverages, but not for anyone who was waiting. Then manager type person threw away 19 beverages that were sitting too long and had not been picked up! What is going on? read more

6 ounces of coffee in my 12 ounce cup. Since I was already home, I was not going all the way back for a new one. Not cool! read more

Starbucks - This is what was in my 12 ounce mocha when I got it home this morning. Not cool Starbucks! - Coffee & Tea Near Me - Arnold, Missouri

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1. Not enough parking 2. I always get the wrong order 3. Its horrible when they actually get my order right 4. If you don't like this Starbucks, here's a tip...there's a Starbucks in the Target on Richardson read more

Longest wait EVER!!!! I really wish they could figure out the speed of service part of the business at this location. I avoid this one 98% of the time and then the couple times I convince myself to give them another try, I regret it. Sad. read more

Since I work in Arnold, I visit this Starbucks nearly 4 times a week. Unfortunately, this is by far the most crowded and backed up Starbucks in the St. Louis area. The employees usually do the best they can, but the shear volume of drive thru, online, and in store orders is very overwhelming due to there not being another Starbucks in the area. Regardless of the day and time, it takes no less than 15 minutes to wait for my order and sometimes approaches a half hour. Starbucks needs to either increase the number of employees on the clock here, or better yet, build another drive thru within a 5 mile radius! read more

Absolute slowest Starbucks I have ever been to. Doesn't matter what time of day you go, expect a 10-20 minute wait on your order even if you order ahead of time or use the drive through. Absolutely ridiculous service. read more

My friends and I pulled up to the drive through at the Arnold location to order and we said hello. No response. Another hello, no response. We were confused and unsure if they were open. We continued to say hello, progressively getting louder incase there was something wrong with their volume but no response. Eventually we quieted down and assumed they were closed, just when we were rolling the window up we hear a voice say "Are you guys done yelling at us yet" we responded with we "Were trying to see if you were open because we hadn't heard anything" the employee replied with an attitude that she was helping a customer at the window. We told her you could have said hello, with the same attitude she gave to us. We told her we would take our business elsewhere and she said rudely "Okay, bye!" my friends and I have never experienced that kind of thing from any employee anywhere. We called the location and asked the employee who answered to speak to a manager. We then found out that the employee who we were calling about WAS the manager. She said and I quote "I AM the manager and you can fuck off" I am flabberghasted that any employee would speak to a paying customer that way and honestly am disappointed. I myself work in retail and I would never speak to a customer that way. read more

This place takes forever. It doesn't matter the time of day. There is literally zero sense of urgency whatsoever.

This is a cute little stand alone starbucks (not tucked into a target store like so many) nice decor staff is friendly....I do not drink starbucks coffee but I like that I can get a hot or iced black sweetened tea. Found myself chinchillin here with my laptop for awhile one day and it was a nice place to be...... read more

Wish they had more parking, but the service is great! read more

Starbucks - My crack! - Coffee & Tea Near Me - Arnold, Missouri

Never going here again, waited 20 minutes for 2 Carmel frapps, and they didn't even taste right. Highly do not recommend.

I love Starbucks. I like this location, but it can be hard to get in and out of sometimes. Especially if the traffic is congested. The crew is always friendly. My order is always right and hits the spot. read more

This Starbucks is always slow, and my order is usually wrong(today they added smoked sea salt to my honey latte, I did not order salt on my latte). Disappointed customer, the location is ideal however the service is subpar. I would recommend going to the Lindbergh and Lemay location instead, they always get my order correct and are way more efficient! read more

First off, it's Starbucks and I already love the product but wow wow WOW to the service here. Each time I go, the staff are consistently friendly and so very happy about life in a coffee shop! They are always suggesting new coffee concoctions to add to my favorites. Add in the clean facility inside and the speedy drive thru and you've got a winning Starbucks in your hands! Keep up the good work! read more

Starbucks - Mmm, Caramel Brulle Frappachino. 'Tis the season! - Coffee & Tea Near Me - Arnold, Missouri

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If I could give them less than one star, you bet I would. I've never had anything but problems at this Starbucks. While I've only been there twice during travel, I believe it is the worst run Starbucks I've ever been to. The first time: no cars in the drive thru, almost no one in cafe, yet we still got sandwiches that were burnt and bitter shots in our espresso drinks. I mean, if they're that slow, they can probably check my Bacon Gouda sandwich to make sure it even has bacon...Why is quality so crappy when the wait is nonexistent? The second time: just stopped by and had a huge line for a wait. Now, I understand that, it was a busy time and that's out of their control... but we ordered with no difficulty (and no screen to double check our order) and assumed everything would turn out okay... I was wrong. We ordered a triple venti cappuccino and instead got a triple venti americano which is MUCH different. You guys can at least double check the order at the box or at the window to assure the quality of your product, it's like your job or something. read more

One time they gave me a free Frappuccino just because there was a long line at the drive thru. It was a pretty good Frappuccino.